Cisco ONS 15454 Troubleshooting Manual page 151

Chapter 1 General Troubleshooting
d.
e.
f.
Step 4 If the test set indicates a faulty circuit, the problem might be a faulty card.
Complete the
Step 5
Test the FC_MR Card
Complete the
Step 1
and replace it with a known-good card.
Resend test traffic on the loopback circuit with a known-good card.
Step 2
If the test set indicates a good circuit, the problem was probably the defective card. Return the defective
Step 3
card to Cisco through the RMA process. Contact Cisco Technical Support at 1 800 553-2447.
Complete the
Step 4
Clear the terminal loopback on the port:
Step 5
a.
b.
c.
d.
e.
f.
The entire circuit path has now passed its comprehensive series of loopback tests. This circuit qualifies
to carry live traffic.
1.7 Using CTC Diagnostics
CTC provides diagnostics for the following functions:
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November 2009
Select the appropriate state (IS; OOS,DSBLD; OOS,MT; IS,AINS) in the Admin State column for
the port being tested.
Click Apply.
Click Yes in the confirmation dialog box.
"Test the FC_MR Card" procedure on page
"Physically Replace a Traffic Card" procedure on page 2-273
"Physically Replace a Traffic Card" procedure on page 2-273
Double-click the source-node card with the terminal loopback.
Click the Maintenance > Loopback tabs.
Select None from the Loopback Type column for the port being tested.
Select the appropriate state (IS; OOS,DSBLD; OOS,MT; IS,AINS) in the Admin State column for
the port being tested.
Click Apply.
Click Yes in the confirmation dialog box.
Verifying proper card ASICS function
Verifying standby card operation
Verifying proper card LED operation
Diagnostic circuit creation
Customer problem notifications detected via alarms
Provision of a downloadable, machine-readable diagnostic information file to be used by Cisco
Technical Support.
1.7 Using CTC Diagnostics
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for the suspected bad card
for the defective card.
Cisco ONS 15454 Troubleshooting Guide, R8.5
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