Cisco ONS 15454 Troubleshooting Manual page 162
Hide thumbs
Also See for ONS 15454:
- Procedure manual (850 pages) ,
- Reference manual (728 pages) ,
- Software feature and configuration manual (232 pages)
Table of Contents
Advertisement
1.9.7 Unable to Verify the NIC Connection on Your PC
Reconfigure the Browser
From the Start Menu, launch your browser application.
Step 1
If you are using Netscape Navigator:
Step 2
a.
b.
c.
d.
e.
f.
g.
h.
i.
If you are using Internet Explorer:
Step 3
a.
b.
c.
d.
Step 4
Temporarily disable any virus-scanning software on the computer. See the
Downloading CTC JAR Files From TCC2/TCC2P Card" section on page
Verify that the computer does not have two network interface cards (NICs) installed. If the computer
Step 5
does have two NICs, remove one.
Restart the browser and log on to the ONS 15454.
Step 6
1.9.7 Unable to Verify the NIC Connection on Your PC
Symptom
interface card (NIC) connection is working properly because the link LED is not illuminated or flashing.
Cisco ONS 15454 Troubleshooting Guide, R8.5
1-118
On the Netscape Navigator menu bar, click the Edit > Preferences menus.
In the Preferences window, click the Advanced > Proxies categories.
In the Proxies window, click the Direct connection to the Internet check box and click OK.
On the Netscape Navigator menu bar, click the Edit > Preferences menus.
In the Preferences window, click the Advanced > Cache categories.
Confirm that the Disk Cache Folder field shows one of the following paths:
•
For Windows 98/ME, C:\ProgramFiles\Netscape\Communicator\cache
For Windows NT/2000/XP, C:\ProgramFiles\Netscape\username\Communicator\cache.
•
If the Disk Cache Folder field is not correct, click Choose Folder.
Navigate to the file listed in Step f, and click OK.
Click OK on the Preferences window and exit the browser.
On the Internet Explorer menu bar, click the Tools > Internet Options menus.
In the Internet Options window, click the Advanced tab.
In the Settings menu, scroll down to Java (Sun) and click the Use Java 2 v1.4.2 for applet (requires
restart) check box.
Click OK in the Internet Options window and exit the browser.
When connecting your PC to the ONS 15454, you are unable to verify that the network
The Category-5 cable is not plugged in properly.
Possible Cause
Recommended Action
Confirm that both ends of the cable are properly inserted. If the cable is not
fully inserted due to a broken locking clip, the cable should be replaced.
Chapter 1
General Troubleshooting
"1.10.4 Browser Stalls When
1-123.
November 2009
Advertisement
Table of Contents
