Cisco ONS 15454 Troubleshooting Manual page 170

1.10.7 Node Icon is Gray on CTC Network View
1.10.7 Node Icon is Gray on CTC Network View
Symptom
name.
1.10.8 CTC Cannot Launch Due to Applet Security Restrictions
Symptom
enter the IP address in the browser window.
Manually Edit the java.policy File
Search your computer for java.policy file and open it with a text editor (Notepad or Wordpad).
Step 1
Verify that the end of this file has the following lines:
Step 2
Cisco ONS 15454 Troubleshooting Guide, R8.5
1-126
The CTC network view shows one or more node icons as gray in color and without a node
Different CTC releases do not recognize each other.
Possible Cause
Correct the core version build as described in the
Recommended Action
Releases Do Not Recognize Each Other" section on page
Username and password do not match.
Possible Cause
Recommended Action Correct the username and password as described in the
Password Do Not Match" section on page
No IP connectivity between nodes.
Possible Cause
Recommended Action Usually accompanied by Ethernet-specific alarms. Verify the Ethernet
connections as described in the
A lost DCC connection.
Possible Cause
Recommended Action Usually accompanied by an embedded operations channel (EOC) alarm. Clear
the EOC alarm and verify the DCC connection as described in the
The error message "Unable to launch CTC due to applet security restrictions" appears after you
You are logging into a node running CTC Software R4.0 or earlier. Releases earlier
Possible Cause
than R4.1 require a modification to the java.policy file so that CTC JAR files can be downloaded to
the computer. The modified java.policy file might not exist on the computer.
Recommended Action Install the software CD for the release of the node you are logging into. Run
the CTC Setup Wizard (double-click Setup.exe). Choose Custom installation, then choose the Java
Policy option. For additional information, refer to the CTC installation information in the "Connect
the PC and Log into the GUI" chapter of the Cisco ONS 15454 Procedure Guide. If the software CD
is not available, you must manually edit the java.policy file on your computer. Complete the
"Manually Edit the java.policy File" procedure on page
// Insert this into the system-wide or a per-user java.policy file.
// DO NOT OVERWRITE THE SYSTEM-WIDE POLICY FILE--ADD THESE LINES!
grant codeBase "http://*/fs/LAUNCHER.jar {
1-129.
"1.10.16 Ethernet Connections" section on page
1-126.
Chapter 1 General Troubleshooting
"1.10.10 Different CTC
1-128.
"1.10.11 Username or
1-131.
"EOC" alarm.
November 2009