Cisco ONS 15454 Troubleshooting Manual page 165

Chapter 1 General Troubleshooting
1.10.1 CTC Colors Do Not Appear Correctly on a UNIX Workstation
Symptom
both major and minor alarms appear in the same color.
Limit Netscape Colors
Close the current session of Netscape.
Step 1
Launch Netscape from the command line by entering:
Step 2
netscape -install
or
netscape -ncols 32
chooses the closest color option)
1.10.2 Unable to Launch CTC Help After Removing Netscape
Symptom
CTC Help and receive an "MSIE is not the default browser" error message.
Reset Internet Explorer as the Default Browser for CTC
Open the Internet Explorer browser.
Step 1
From the menu bar, click Tools > Internet Options. The Internet Options window appears.
Step 2
In the Internet Options window, click the Programs tab.
Step 3
November 2009
When running CTC on a UNIX workstation, the colors do not appear correctly. For example,
When running in 256-color mode on a UNIX workstation, color-intensive
Possible Cause
applications such as Netscape might use all of the colors.
Recommended Action CTC requires a full 24-color palette to run properly. When logging into CTC
on a UNIX workstation, run as many colors as your adapter will support. In addition, you can use
the -install or the -ncols 32 command line options to limit the number of colors that Netscape uses.
Complete the "Limit Netscape Colors" procedure on page
limiting Netscape colors, exit any other color-intensive applications in use.
(installs Netscape colors for Netscape use)
(limits Netscape to 32 colors so that if the requested color is not available, Netscape
After removing Netscape and running CTC using Internet Explorer, you are unable to launch
Loss of association between browser and Help files.
Possible Cause
When the CTC software and Netscape are installed, the Help files are
Recommended Action
associated with Netscape by default. When you remove Netscape, the Help files are not
automatically associated with Internet Explorer as the default browser. Reset Internet Explorer as
the default browser so that CTC associates the Help files to the correct browser. Complete the
Internet Explorer as the Default Browser for CTC" procedure on page 1-121
Help files to the correct browser.
1.10.1 CTC Colors Do Not Appear Correctly on a UNIX Workstation
1-121. If the problem persists after
Cisco ONS 15454 Troubleshooting Guide, R8.5
"Reset
to associate the CTC
1-121