Troubleshooting; Projector Functionality; Projector Does Not Turn On; Touch Panel Controller - Christie CP2208 User Manual

Troubleshooting

This section provides information and procedures for resolving common projector issues.
If you are unable to resolve your issue, contact Christie support. In order that a support
representative can better assist you, have the model and serial number of your projector ready. For
contact information for your region, see the back cover of this document.

Projector functionality

Projector does not turn on

• Verify the power cord is connected to the projector and the AC power supply correctly and the
input selector switch is in the correct position.
• Verify the wall circuit breaker is on. If there is a problem with the wall circuit breaker turning
off, contact a certified electrician.
• Verify the touch panel controller (TPC) is on and the LEDs on the input panel are illuminated. If
the TPC is off and there are no LEDS illuminated, verify the AC outlet to which the projector is
connected is working and the TPC is connected to the projector. If the AC outlet is working and
the TPC is connected to the projector, contact Christie support.
• If the TPC is connected to the projector and the LEDs on the input panel are illuminated, on the
TPC, verify in the Operational Status region of the Main panel does not indicate a PIB failure.

Touch panel controller

• If the TPC fails to initialize, restart the projector.
• If the TPC fails to initialize, make sure the compact flash on the left side is installed correctly.
• Make sure the TPC is connected to the projector.
• If the location of button presses on the screen are not interpreted correctly, the TPC screen may
need recalibrating. Tap Menu > Administrator Setup > Preferences. Tap Calibrate Screen and
follow the onscreen instructions.

Cannot establish communication with projector

Verify all input devices have the same subnet mask and gateway and unique IP addresses.
CP2208 User Manual
020-101916-02 Rev. 1 (08-2015)
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