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Troubleshooting
If you cannot resolve an issue using the information provided in this section, contact your reseller
or service center.
No image appears on screen
The image does not appear on the screen.
Resolution
•
Make sure all the cables and power connections are correctly and securely connected.
See
Installation
•
Make sure the projector is switched on. Check if the Power LED is in Blue.
Incorrectly displayed image
The image is partial, is scrolling, or is otherwise incorrectly displayed.
Resolution
If using a PC:
1.
On the built-in keypad or the IR remote keypad, press AUTO.
2. Select My Computer > Control Panel.
3. Double-click Display.
4. Select the Settings tab.
5. Verify your display resolution setting is lower than or equal to WUXGA (1920 × 1200).
6. Click Advanced Properties.
7. If the projector is still not projecting the entire image, change the monitor display:
a. Verify the resolution setting is lower than or equal to WUXGA (1920 × 1200).
b. Switch to the Monitor tab.
c. Click Change.
DWU500S User Manual
020-001919-02 Rev. 1 (07-2021)
Copyright ©2021 Christie Digital Systems USA Inc. All rights reserved.
on page 18 for more details.
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