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Troubleshooting
The following topics cover common projector issues and their solutions.
If an issue cannot be resolved, contact a Christie qualified technician.
Projector functionality
The following topics cover common projector issues and their solutions.
Projector does not turn on
When I attempt to power on the projector, it does not turn on.
Resolution
•
Verify the power cord is connected to the projector and the AC power supply correctly and the
input selector switch is in the correct position.
•
Verify the wall circuit breaker is on. If there is a problem with the wall circuit breaker turning
off, contact a certified electrician.
•
If the POWER LED is green and additional LEDs are lit on the F-MAIN faceplate, record the
color combination of the faceplate LEDs after they have been powered for at least 30 seconds.
You can then provide the color combination information to Christie technical support.
•
If the POWER, INPUT, HUB, and SMS LEDs are all green, but the touch panel still does not turn
on or display an image, eliminate the cable and touch screen by connecting any external VGA
display.
Cannot establish communication with projector
The input devices cannot communicate with the projector.
Resolution
•
Verify all input devices have the same subnet mask and gateway, and unique IP addresses.
CP2308-G User Guide
020-102863-01 Rev. 1 (05-2018)
Copyright
2018 Christie Digital Systems USA, Inc. All rights reserved.
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