Troubleshooting - Christie LWU720i User Manual

9. Troubleshooting

Issue: Cannot communicate with the projector. (Wired network)
Item to be checked
Is the projector turned on?
Is the network device such as a
router, and so on turned on?
Is STANDBY MODE set to
POWER SAVE?
Is LAN cable connected?
Is MAC address displayed
correctly in the NETWORK
INFORMATION – WIRED menu?
Are the network settings such as
IP address set correctly?
Is firewall or packet filtering set in
a router, and so on?
Is the same network address set
for wireless LAN and wired LAN
of the projector?
Is the wired network adapter of
the computer enabled?
LWU720i/LHD720i/LWU620i
User's Manual - Network Guide
Solutions
Turn on the projector.
Turn on the network device.
The network function is not available when
STANDBY MODE is set to POWER SAVE. To
use the network function in the standby mode,
set to NORMAL.
Connect the LAN cable.
Contact your dealer when MAC address on
the label put on the projector does not match
MAC address displayed in the NETWORK
INFORMATION – WIRED menu.
Check the network settings in the NETWORK
INFORMATION – WIRED menu. Consult with
your network administrator for details.
Consult with your network administrator.
The same network address cannot be used
for wireless LAN and wired LAN. Set different
network address for wireless LAN and wired
LAN.
Refer to the user's manual for the computer
and enable the wired network adapter.
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9. Troubleshooting
020-001293-01 Rev. 1 (10-2017)