HP StoreAll Series Installation Manual page 122

If the operation continues to fail, perform the Quick Restore procedure on the system and retry the
operation. See
An HA (High Availability) backup server cannot be configured
Probable causes:
No storage was detected.
A backup candidate server was not listed.
Troubleshooting steps:
If the backup candidate server is not listed on the File Servers screen, restart the listener on
that server by using the service ibrix_discovery restart command, relaunching
the wizard, and going to the File Servers screen.
Run the ibrix_version
the backup server. If the version does not match the version on the active server, update the
HP StoreAll OS Software, and QR the system again.
If the backup candidate server is listed, but the Back-up not found error occurs, possibly,
storage was not detected on either or both servers; or the storage was detected, but it did not
match with the expected HA pair. If so, run the appropriate command on both servers:
◦
9730 systems: ccu show controllers all
8200/9300 and 9320 systems: multipath -ll
If the output matches on both servers, restart the discovery service:
service ibrix_discovery restart
◦
8800 systems: hpsp_ccu show clusters all
The output of this command provides you with the UUIDs required for the hpsp_ccu
show clusters all <UUID> command. For each UUID, run this command.
Then, relaunch the wizard, and go to the File Servers screen.
If the output does not match, the two servers are not considered to be a High Availability (HA)
pair. Review the storage settings and mapping to the controllers/servers.
If the HA pair detection fails after taking these actions, use the text-based installation method to
form the cluster.
A power source cannot be added
Probable causes:
The iLO IP address is not reachable.
The command timed out.
Troubleshooting steps:
Use the following command to determine whether the iLO can be accessed:
ping <iLO address>
If the iLO cannot be reached, use the route command to examine the gateway used for the
server. Both the server and iLO should be on the same network. After verifying this, relaunch
the wizard, and go to the File Servers screen. Click Next to add the power source again.
If the operation still fails, use the following command to set the power source:
122 Configuring clusters remotely with the Getting Started Wizard
"Creating a bootable device and installing the HP StoreAll OS Software" (page
l command, and verify the HP StoreAll OS Software version on
51).