Troubleshooting The Getting Started Wizard; Cluster Settings Page - HP StoreAll Series Installation Manual

5. Click Finish to accept the settings that you configured, and exit the wizard. The Fusion Manager
service restarts. After the service is running again, you can log in to the GUI.

Troubleshooting the Getting Started Wizard

This section provides steps for resolving common problems encountered while using the Getting
Started Wizard. If you are unable to resolve an issue, contact HP support for assistance. See
"Support and other resources" (page 172)

Cluster Settings page

The cluster name cannot be set
Probable cause: The command failed because of a timeout or other condition.
Troubleshooting steps: There may be network inconsistencies or an outage. Typically, a network
outage lasts only a few minutes. Examine the network settings and retry the operation. You can
also use the following command to set the cluster name:
ibrix_fm_tune -S -o clusterName=<clusterName>,
fusionManagerPrimaryAddress=<Vif add>
The cluster name and IP address cannot be retrieved
Probable cause: The command timed out.
Troubleshooting steps: There may be network inconsistencies or an outage. Usually, a network
outage lasts only a few minutes. Relaunch the wizard, and try the operation again.
The VIF for the primary file server cannot be registered
Probable causes:
The specified IP address is already assigned to another server.
The Fusion Manager registration failed for the primary file server.
The segment server registration failed for the primary file server.
Troubleshooting steps:
1. Relaunch the wizard, go to the Cluster Settings screen, and click Next to retry the operation.
If the operation fails again, run the ifconfig bond0:0 LINUX command. If the output is
empty, use the following command to set the VIF on the server:
ibrix_fm -c <VIF IP address> -d bond0:0 -n <VIF Netmask> -v cluster
2. Look at the status of the Fusion Manager registration on the primary server:
ibrix_fm
If the output is FusionServer: fusion manager name not set! (active, quorum
is not configured) and the output of ibrix_fm
to perform the Fusion Manager registration:
ibrix_fm -R hostname -I ipaddress
3. Run the ibrix_server
register the segment server:
/usr/local/ibrix/bin/register_server -p -c bond0 -n <hostname> -a
none -H /usr/local/ibrix <VIF IP address>
4. Restart the server:
/usr/local/ibrix/bin/init/ibrix_server start
1 14 Configuring clusters remotely with the Getting Started Wizard
i
l command. If there is no output, use the following command to
for HP support contact information.
l is empty, use the following command