Call Coverage Rings (#116 Or #320); Considerations - Avaya PARTNER Advanced Communications System Installation And Use Manual

Advanced communications system
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PARTNER
Advanced Communications System Installation, Programming, and Use
e
4. Press
to start the restore.
If the system detects an error before beginning the restore, the bottom line of the display
shows one of the following messages (See
about these messages):
Insert Card or Insert Valid Card
Bad File or Bad File-Try Again
Incompat Version or Incompatible Versions
Empty File
If the system does not detect an error, the restore begins. One of the following occurs:
When the restore has completed successfully, the bottom line of the display shows
Restore Complete for two seconds. Then the system resets itself, which means that all
calls in progress are disconnected. You are no longer in System Programming mode.
If the restore is not successful, the display shows Restore Failed or Restore
Failed-Try Again for two seconds. All calls in progress are disconnected and all of the
system and telephone programming settings revert to the factory settings. You are no
longer in System Programming mode. Try the restore again.

Call Coverage Rings (#116 or #320)

Use this feature to define the number of times intercom, transferred, and outside calls on lines
assigned ownership ring at an extension before they are sent to the covering extension. In
Release 2.0 of the system, when you program Call Coverage Rings (#116), it applies to all
system extensions programmed for Call Coverage. In systems of Release 3.0 or later, you can
program Call Coverage Rings (#320) on an individual extension basis.

Considerations

If an extension has Call Coverage and VMS Cover active, covered calls ring at the covering
extension for the specified number of Call Coverage Rings:
— If the covering extension does not answer, the call is routed to the voice mailbox of the
extension that activated Call Coverage after the specified number of VMS Cover Rings
(#117) or (#321).
— If the covering extension has Do Not Disturb active, the call is routed immediately to the
voice mailbox of the extension that activated Call Coverage.

Call Coverage Rings (#116 or #320)

4-8
Chapter 11, "Troubleshooting"
4
4
for more information

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