Display Is Incorrect; Display Shows "Replacesysbat W/Power On" Or "Chgbat W/Poweron" At Extensions 10 And 11; Display Does Not Show Caller Id Name/Number - Avaya PARTNER Advanced Communications System Installation And Use Manual

Display Is Incorrect

Possible Cause: Date, day, and time are not set properly.
What to do: Re-enter the date, day, and time using System Date (#101), System Day (#102), and
System Time (#103).
If the display is correct, the problem is solved.
If the display is still not correct, see
Display Shows "ReplaceSysBat W/Power On"
or "ChgBat W/PowerOn" at Extensions 10 and 11
Possible Cause: System battery power is low.
What to do: Replace the system batteries (see
page 2-11).

Display Does Not Show Caller ID Name/Number

Possible Cause 1: Not receiving Caller ID service from local telephone company.
What to do: Contact your local telephone company to check on Caller ID service.
If you are not receiving Caller ID service, subscribe to it.
If you are receiving Caller ID service, go to Possible Cause 2.
Possible Cause 2: Line connected to a module that does not support Caller ID.
What to do: Make sure lines with Caller ID service are connected to a processor, 206EC, 308EC,
or 400EC module. If Caller ID lines are not connected to one of these modules, install the
appropriate modules and/or make the appropriate connections.
Possible Cause 3: Someone activated Call Coverage.
What to do: Check the system telephone display.
If Coverage Call for XX (where XX is the extension that activated the Call Coverage)
appears, the call is a coverage call. Call Coverage displays the extension number of the
person who activated the feature rather than Caller ID information.
If Coverage Call for XX does not display, call the helpline number listed on the front, inside
cover.
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"System Telephone Does Not Work" on page
1 1
"Inserting Batteries in the Processor Module" on
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Troubleshooting
11-6.
System Telephone Problems
11-7