Voice Messaging Systems; Programming A Voice Messaging System - Avaya PARTNER Advanced Communications System Installation And Use Manual

Voice Messaging Systems

Four voice messaging systems are compatible with your system.
PARTNER Messaging resides in the control unit in a 2-, 4-, or 6-port configuration.
The PARTNER MAIL VS Voice Messaging System (PMVS) resides in the control unit in a 2- or
4-port configuration.
PARTNER Voice Messaging (PVM) PC Card (2-port configuration only)
The PARTNER MAIL System (2-, 4-, or 6-port configuration) is an auxiliary device that
connects to the system through extension jacks.
In Release 5.0 and later, the system extension maximum is 48. However, in some
configurations, the 012E module and/or the PARTNER Messaging module will
physically permit more than 48 stations to be installed in the 5-slot carrier. In these
configurations, only station ports and voice messaging ports up to 48 will function.
Station ports and voice messaging ports above 48 will not function with ETR or T/R
telephones because they are outside the PARTNER ACS dial plan.
PARTNER Voice Messaging (PVM) does not support the full dial plan available in
Release 5.0.

Programming a Voice Messaging System

PARTNER Messaging requires programming for both the communications system and PARTNER
Messaging. Some features must first be programmed on the communications system. Then
PARTNER Messaging programming is performed, followed by additional communications system
programming. See the PARTNER Messaging Installation, Programming, and Troubleshooting
Online Guide or the PARTNER Messaging System Manager's Quick Reference for the
programming required to use PARTNER Messaging with your PARTNER ACS.
To program any of the other three voice messaging systems, perform the following tasks.
Assign the PARTNER MAIL VS extensions to Hunt Group 7 using Hunt Group Extensions
(#505) (see page
Set the Transfer Return Extension (#306) (see
extensions to extension 10 (or other extension of your choosing). This ensures that
unanswered calls transferred by the messaging system to extensions that do not have VMS
Coverage return to the extension you designate as the Transfer Return Extension.
Program a VMS Cover button (Feature 15) (see
turn VMS Coverage on and off.
Program Line Coverage Extension (#208) (see
mailbox should receive unanswered calls that come in on the specified line.
4-36).
Using Auxiliary Equipment
9
9
page 4-66) for each of the messaging system
page 8-71) on phones to allow subscribers to
page 4-48) to determine which subscriber's

Voice Messaging Systems

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