Night Service With Auxiliary Equipment; Programming - Avaya PARTNER Advanced Communications System Installation And Use Manual

Night Service with Auxiliary Equipment

You can set up modems, fax machines, and answering machines to receive calls automatically
after hours. When Night Service is on, calls ring immediately at the appropriate extensions, so
that no human intervention is required to transfer calls to the fax, modem, or answering machine.
When Night Service is off, you can use the auxiliary equipment lines for normal business
purposes; the lines are dedicated to auxiliary equipment only after hours.
By placing auxiliary equipment in the Night Service Group, auxiliary equipment can start sending
and answering calls whenever you press the Night Service button at extension 10.
If you have a voice messaging system, turning Night Service on also activates Night
Service operation of the voice messaging system.
Figure 9-15 shows a system with a fax machine and a modem connected to separate extensions.
Line A is published as the fax line, and line B is published as the modem line.
Figure 9-15. Night Service with Fax Machine and Modem

Programming

To program auxiliary equipment with Night Service:
1. Do one of the following:
If extension X and Y are key extensions, use Line Assignment (#301) to assign only line
A to extension X (for the fax machine to cover) and only line B to extension Y (for the
modem to cover).
If extensions X and Y are pooled extensions, use Pool Line Assignment (#207) to
remove lines A and B from all pools and Pool Extension Assignment (#314) to remove
all pools from extensions X and Y. Also use Line Assignment (#301) to assign only line A
to extension X (for the fax machine to cover) and only line B to extension Y (for the
modem to cover).
Lines
Ext
A
X
PARTNER
B
ACS
Ext
Y
C
Using Auxiliary Equipment
9
FAX
MODEM
9

Night Service with Auxiliary Equipment

9-33