Table of Contents
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Getting started
Skills you need
You must have knowledge of and experience with the following applications and
concepts to successfully install and configure Symposium Web Center Portal:
telephony products
!
database installation and configuration
!
Microsoft Windows 2000 with Service Pack 4 installation and
!
configuration
Nortel Networks TAPI configuration
!
e-mail server installation and configuration
!
Nortel Networks Symposium Call Center Server or Symposium Express
!
Call Center configuration
Microsoft Internet Explorer 5.5 (or later) installation and configuration
!
your network configuration
!
ATTENTION
16
Only qualified information systems personnel should
perform maintenance and upgrading to this product.
Nortel Networks Symposium Web Center Portal
Standard 2.0
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Table of Contents
Troubleshooting
