Nortel Web Center Portal Installation And Administration Manual page 210

Configuring Symposium Web Center Portal for e-mail and telephony integration
Maximum Queued Duration The maximum length (in minutes) a Dynamic
Transaction Handler (DTH) call can remain in the queue within the
Symposium Call Center Server or the Symposium Express Call Center
environment. The default is 1440 minutes. For more information, refer to
"Configuring the Maximum Queued Duration Time Out" on page 210.
9 Click OK.
10 Click the Service Status tab to view the status of the Transaction Monitor,
the Dynamic Transaction Handler, and Telephony services.
Result: The following window appears:
11 Click OK.
Configuring the Maximum Queued Duration Time Out
The Maximum Queued Duration Time Out defines the maximum length in
minutes a Dynamic Transaction Handler (DTH) call can be queued within the
Symposium Call Center Server or the Symposium Express Call Center
environment.
210 Nortel Networks Symposium Web Center Portal
Standard 2.0