Configuring e-mail for Symposium Web Center Portal
6
In the When agents respond to contacts on this skillset box, ensure the
skillset you want to map to the outbox is selected.
7
Select or de-select the Set the From Address as the Original Delivery
Address as necessary.
8
In the Alternately, and when agents initiate contacts in this skillsets box,
ensure the skillset you want to map to the outbox is selected.
9
In the Set the originating address as box, select the address to which you
want to map the skillset.
10
Click Apply.
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Nortel Networks Symposium Web Center Portal
Standard 2.0