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July 2004
Service
This displays a list of the Symposium Web Center Portal services and processes
running on the Symposium Web Center Portal server. A warning is flagged if
any of these are not running as this will impact the operation of Symposium Web
Center Portal.
E-mail Server
This section of the window represents the status of the e-mail portion of the
Symposium Web Center Portal system. The current e-mail server name appears,
and this computer is pinged at regular intervals.
Inbound Attachments: Disk Space
This gives a visual representation of the amount of space used on the disk where
the Inbound Attachments are being stored, and the amount of free space that
remains. If usage is greater than 75 percent, an amber warning appears. If usage
moves above 90 percent, a red warning is flagged.
Mailbox
The Dashboard retrieves the current list of mailboxes from the database each
time an update cycle occurs. It logs on to each mailbox in turn to determine that
it is valid and active. To prevent excessive load, a limit of one mailbox per 2
minutes is imposed. This means that for a refresh interval of 10 minutes, five
mailboxes are tested. During the next update cycle, the next five mailboxes
(should more exist) are tested, and so on, until all are tested.
If a logon is successful, the number of e-mails in the mailbox at that time appear.
If the e-mail service is running correctly, the e-mails should be retrieved
regularly from each mailbox, and the reported number of e-mails should not
grow too large.
If some mailbox logon attempts fail, an amber warning appears. If no logons are
successful, a red warning is flagged.
Installation and Administration Guide
Dashboard utility
603
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Table of Contents
Troubleshooting
