Nortel Web Center Portal Installation And Administration Manual page 20

Getting started
Symposium Web Center Portal components
Existing Call
Center Solution
Portal
Desktop
Portal
Desktop
DTH
Lines
Symposium Web Center Portal
External Web Server
Java Business
Objects
Web
Communications
Internet-based Customers
Web
Customer
20
Meridian 1/
Succession 1000
Switch
ELAN
Symposium
TAPI
Server
CLAN
DTH
Transaction
Monitor
Agent Interface
Database
Customer
Interface
Web
PSTN
Call
Center
Server
Portal Server
OA&M
HDX Client
Portal
Administrator
Email Manager
Rules
Engine
IMH
OMH
SMTP
E-Mail Server
E-mail Transaction
E-mail
Customer
Nortel Networks Symposium Web Center Portal
Standard 2.0
Telephone
Customer
POP3