Nortel Application Server 53r 5300 Installation Manual

Nortel networks application server installation guide
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Application Server 5300
Nortel AS 5300 Installation
Release: 1.0
Document Revision: 01.04
www.nortel.com
NN42040-300
.

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Summary of Contents for Nortel Application Server 53r 5300

  • Page 1 Application Server 5300 Nortel AS 5300 Installation Release: 1.0 Document Revision: 01.04 www.nortel.com NN42040-300...
  • Page 2 OF ANY KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are subject to change without notice. Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks. All other trademarks are the property of their respective owners.
  • Page 3: Table Of Contents

    Configuring the Primary (EMS1) and Secondary (EMS2) clock source servers 49 Configuring the clock source for all other SIP core servers 50 Configuring the BIOS hardware clock 50 Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 4 Querying the Network Interface Card firmware 100 Querying the hard drive firmware 100 Querying the ServeRaid firmware 101 Comparing the firmware versions to determine upgrade requirements 101 Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 5 Preparing for full system downgrades 117 Downgrading a redundant system 118 Downgrading a non-redundant system 118 Common procedures Rebooting the system 121 Procedures Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04 4 November 2008...
  • Page 6 Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04 4 November 2008...
  • Page 7: New In This Release

    July 11, 2008 Standard 01.02. This document is up-issued for AS 5300 Release 1.0. June 10, 2008 Standard 01.01. This document is issued for AS 5300 Release 1.0. Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 8 8 New in this release Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04 4 November 2008...
  • Page 9: Introduction

    For a small redundant deployment, the minimum baseline configuration for the AS 5300 infrastructure consists of two (2) IBM x3550 servers with all MCP components on each box. Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 10 (2) servers with System Manager, Database Manager, and Provisioning Manager For more information about the appropriate system deployment for your installation, see Nortel AS 5300 Planning and Engineering (NN42040-200). Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 11: Installation Overview

    This chapter describes the steps required to install AS 5300 servers and the approximate time needed to complete each step. Installation overview procedures This diagram shows the steps required to complete AS 5300 installation. Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 12: Installation Times

    "Installation times" (page 12) Installation times This section describes the approximate time required for each major step of the AS 5300 installation process. Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04 4 November 2008...
  • Page 13 Installing Oracle updates Table 5 AS 5300 software deployment Installation step Downloading the MCP software Preparing the initial load for deployment Copyright © 2007-2008 Nortel Networks Approximate time required to complete 10 minutes Approximate time required to complete 20 minutes 20 minutes...
  • Page 14 14 Installation overview Table 5 AS 5300 software deployment (cont’d.) Installation step Deploying the initial software load Updating the licensekey Copyright © 2007-2008 Nortel Networks Approximate time required to complete 45–50 minutes 10 minutes Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 15: Installation Preparation

    Customer-specific information Ensure that the Installation Planning Sheet lists all server names and IP addresses. Complete an Installation Planning Sheet for each individual server being installed. Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 16 16 Installation preparation This sheet is located in the chapter titled (page 17). Copyright © 2007-2008 Nortel Networks "Installation Planning sheet" Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04 4 November 2008...
  • Page 17: Installation Planning Sheet

    KVM Port Hosting Server Video and Keyboard (if applicable) Power Supply 1 Cabling Power Supply 2 Cabling Server Host Name Service VLAN ID Copyright © 2007-2008 Nortel Networks Applies To Server Type Example Value Physical Installation Site-Dependent Labeling Site-Dependent...
  • Page 18 (EMS2) IP Address Timezone Syslog server (if required) External NTP Time Server (Clock Source) for RSA-II card Preconfigured Account Initial Passwords, if used (not required for restore reinstalls) ntappadm ntsysadm Copyright © 2007-2008 Nortel Networks 10.10.0.5 10.10.0.1 255.255.0.0 1265 192.168.2.5 192.168.2.1 255.255.255.0 192.168.3.5...
  • Page 19 IAO Single Account Information, if used (not required for restore reinstalls) IAO User Id IAO Password GRUB Bootloader System Account Initial passwords (required for all installs) root ntossadm nortelrps Copyright © 2007-2008 Nortel Networks Customer-specific information 19 QWEpoi43@! QWEpoi43@! QWEpoi43@! iaouser QWEpoi43@! QWEpoi12#$...
  • Page 20 20 Installation Planning sheet Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04 4 November 2008...
  • Page 21: Hardware Installation And Configuration

    Installation Guide. Hardware installation and configuration procedures This work flow diagram shows the steps required to install and configure the AS 5300 hardware. Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04 4 November 2008...
  • Page 22: Hardware Overview

    Item Description Form factor Height: 1U (1.69 inches), width: 17.3 inches, depth: 28 inches, weight: 34 lb, rack mount Copyright © 2007-2008 Nortel Networks Table 6 "IBM x3550 hardware characteristics" Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04 4 November 2008...
  • Page 23: Mount The Hardware

    Adjust the left and right rails by sliding the rear mounting bracket to fit the frame. Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 24: Connect The Hardware

    For more information about the front and rear panels of the AS 5300 server, see Figure 2 "Rear panel of the AS 5300 server" (page 25) Copyright © 2007-2008 Nortel Networks --End-- Figure 1 "Front panel of the AS 5300 server" (page 25)
  • Page 25 MRV Models LX-40XX or it can be attached to a serial port on another computer using a null modem cable. If the COM1 serial Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 26 KVM console. A USB keyboard connected through a KVM switch can sometimes become unresponsive while switching consoles at the KVM keyboard. If this occurs, typing CTRL+Q toggles the flow control signals to restore keyboard communications with the server. Copyright © 2007-2008 Nortel Networks 26). Assignment Description...
  • Page 27: Networking Overview

    Operations Support Systems (OSS) feeds by northbound Network Management System (NMS). For more information about a typical Dual-VLAN networking configuration, Figure 3 "Typical Dual-VLAN configuration" (page 28) Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 28 VLAN capabilities on top of the logical bond0 interface. This module implements one logical interface for each VLAN, where each is logically placed on top of the bond0 interface. Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 29: Network Time Protocol

    In 2-server or 4-server configurations, symmetric key usage is only configured on the servers hosting the System Managers. In the 4-server configuration, the non-System Manager servers Copyright © 2007-2008 Nortel Networks Figure 3 "Typical Dual-VLAN configuration" (page Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 30: Hardware Configuration

    You require a USB keyboard, mouse, and monitor, or KVM unit. Hardware configuration procedures This work flow shows the sequence of procedures you perform to configure the BIOS on an AS 5300 server. Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 31 "Resetting the planar BIOS and RSA-II card to factory defaults" (page • "Resetting the ServeRAID BIOS to factory defaults" (page 33) • "Configuring the RSA-II card" (page 35) Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04 4 November 2008...
  • Page 32: Resetting The Planar Bios And Rsa-Ii Card To Factory Defaults

    Order code XYSG9US: 8 GB of RAM AS5300 Linux Core Servers Order code XYSGAUS: 4 GB of RAM MAS Platform Servers It also possible that the server may have the correct order code Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 33: Resetting The Serveraid Bios To Factory Defaults

    Select Yes, save and exit the Setup Utility and press Enter. The server reboots. Resetting the ServeRAID BIOS to factory defaults Use this procedure to reset the ServeRAID BIOS to the factory default settings. Copyright © 2007-2008 Nortel Networks --End-- Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 34 The system displays the following prompt: Save changes made? (Yes/No) Select Yes to save changes. Select PHY Configuration. Copyright © 2007-2008 Nortel Networks WARNING The resetting of the ServeRAID BIOS to factory defaults includes the destruction of all currently defined RAID arrays.
  • Page 35: Configuring The Rsa-Ii Card

    IP address). Highlight Gateway and enter the default gateway of the Ethernet interface of the RSA-II card (using same method as for entering the IP address). Copyright © 2007-2008 Nortel Networks --End-- Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 36: Configuring The Planar Bios

    Use this procedure to configure the planar BIOS. Prerequisites • The planar BIOS has been reset to the factory default settings. Copyright © 2007-2008 Nortel Networks --End-- WARNING There is an option to configure an Administrative password during BIOS configuration. The configuration of BIOS passwords is not recommended;...
  • Page 37 Highlight Date and enter the current local date. Press Esc to return to top level menu. Select Save Settings and press Enter when the confirmation message displays. Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 38: Configuring The Serveraid Bios

    Press Ins to insert the second drive into the list. The second drive is included in the Selected Drives list. Press Enter. Copyright © 2007-2008 Nortel Networks --End-- Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 39 The List of Arrays appears with the mcp-raid1 array listed. Press Esc twice to return to the root level menu. Press Esc to exit the ServeRAID configuration utility and select Yes on the confirmation window. Copyright © 2007-2008 Nortel Networks --End-- Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 40 40 Hardware installation and configuration Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04 4 November 2008...
  • Page 41: Platform Software Installation

    Platform software installation procedures This work flow shows the sequence of steps required to install the platform software. Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 42 42 Platform software installation Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04 4 November 2008...
  • Page 43 "Configuring the BIOS hardware clock" (page 50) • "Configuring accounts and passwords" (page 51) • "Reinstalling platform software" (page 55) Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04 4 November 2008 Hardware configuration 43...
  • Page 44: Starting The Linux Operating System Installation

    The installer scans for basic hardware configuration to determine and verify the system environment, and displays the list of detected disk devices with their storage sizes. Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 45: Configuring The Networking, Serial Console Redirection, And Time Zone Settings

    In a Dual-VLAN configuration, the hostname is associated with the Service VLAN machine logical address. Enter the hostname of the machine. The system displays the following prompt: Enter Service VLAN ID (0=no VLAN) (0-4094): Copyright © 2007-2008 Nortel Networks --End-- 44). Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 46 The system displays the following prompt: Please choose the serial port to be used for system console redirection: Do one of the following: Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04 4 November 2008...
  • Page 47: Configuring The Ntp, Syslog, And Audit Daemon Settings

    • Network Time Protocol settings • Syslog configuration • Audit Daemon configuration Copyright © 2007-2008 Nortel Networks Configuring the NTP, Syslog, and Audit Daemon settings 47 --End-- Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04 4 November 2008...
  • Page 48 IP address. The system displays the following prompt: Do you wish to enable system audit? (Y/N) [N]? Do one of the following: Select N to not enable system audit. Copyright © 2007-2008 Nortel Networks Select... Option 1 Option 2 Option 3...
  • Page 49: Configuring The Primary (Ems1) And Secondary (Ems2) Clock Source Servers

    Enter the MACHINE Logical IP Address of the <Primary/Secondary> Clock Source Server If you are configuring the Primary (EMS1) server, enter the machine logical address of the Secondary (EMS2) server. Copyright © 2007-2008 Nortel Networks --End-- Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 50: Configuring The Clock Source For All Other Sip Core Servers

    Shortly after the system initializes, the NTP daemon running on the local server initiates its protocol with the configured clock sources to perform time synchronization. Copyright © 2007-2008 Nortel Networks --End-- --End-- Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 51: Configuring Accounts And Passwords

    If accounts are not being recovered, use these procedures to create new accounts and passwords. Attention: When configuring accounts and passwords during installation, you must choose one of the following options. Copyright © 2007-2008 Nortel Networks Configuring accounts and passwords 51 --End-- Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 52: Configuring Preconfigured Accounts And Passwords

    Reply N to select the option to configure a password for each preconfigured account. The installer displays the account method confirmation screen. Do one of the following: Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04 4 November 2008 "Configuring the NTP,...
  • Page 53: Configuring A System For Individual Accounts

    Syslog, and Audit Daemon settings" (page • For more information about installing Linux Maintenance Releases, see "Applying the Linux Maintenance Release " (page Copyright © 2007-2008 Nortel Networks Configuring accounts and passwords 53 --End-- Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 54 After the configuration has been applied, the server reboots. Login access is available at the physical console, through RSA-II remote control (if configured), and available SSH. If applicable, install platform patches. Copyright © 2007-2008 Nortel Networks --End-- Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 55: Reinstalling Platform Software

    Linux operating system and other information. For information about backups and restores, see Nortel AS 5300 Administration (NN42040-600) . Copyright © 2007-2008 Nortel Networks Description This account is used for SIP core server software administration. This account is used for system administration.
  • Page 56 When connectivity is established, the installer lists the available platform backup files. The following is an example of an available platform backup files list: Copyright © 2007-2008 Nortel Networks "Starting the Linux operating system and replied Y to the option to restore remote...
  • Page 57 Reply N to go back and make changes. The installer advances through the configuration settings one at a time. You can refer to "Configuring the NTP, Syslog, and Audit Daemon settings" (page Copyright © 2007-2008 Nortel Networks for more information on these steps. for more information on these steps.
  • Page 58 For information on backup and restore, see Nortel AS 5300 Security (NN42040-601). If applicable, apply any Linux Maintenance Release patches to bring the system up to date with current baselines. Copyright © 2007-2008 Nortel Networks root bootloader ntossadm nortelrps "Configuring accounts and passwords"...
  • Page 59: Oracle Database Software Installation

    Oracle database software installation procedures This work flow shows you the sequence of procedures you perform to install Oracle database software on an AS 5300 system. Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 60: Installing Oracle Database Software

    Electronic Software Delivery (ESD). Prerequisites • At least 6.5 GB of disk space is required for this installation. • You must have sudo privileges. Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04 4 November 2008 95).
  • Page 61 If you are restoring a database from an existing backup, follow the procedures for restoring a database as described in Nortel AS 5300 Security (NN42040-601). Copyright © 2007-2008 Nortel Networks Oracle database software installation 61 For small (2-server) configurations, enter [4] for x3550 Micro.
  • Page 62 62 Oracle database software installation Otherwise, you have completed installation. Copyright © 2007-2008 Nortel Networks --End-- Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04 4 November 2008...
  • Page 63: As 5300 Software Deployment

    Windows PC. • Terminal Servers—Use Terminal Servers to connect remotely to AS 5300 components without requiring a dedicated Windows PC. Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 64: Staging Files

    IP address for the System Manager, Accounting Manager, and Session Manager • name of the site where the System Manager and Database will be configured Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04 4 November 2008...
  • Page 65: Installation Properties File

    All installation and upgrade scripts use the installation properties file (installprops.txt). The information in the properties file defines basic information for the configuration of the System Manager and the Database. Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 66: As 5300 Initial Software Deployment

    This section contains information on deploying AS 5300 software. AS 5300 initial software deployment procedures The following work flow shows the sequence of procedures required to deploy AS 5300 software. Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 67 "Downloading the MCP load software" (page 68) • "Preparing the initial load for deployment" (page 68) • "Deploying the initial software load" (page 70) Copyright © 2007-2008 Nortel Networks AS 5300 initial software deployment 67 Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 68: Downloading The Mcp Load Software

    You must be assigned the AA role (ntappadm). Procedure Steps Step Action Log on to the Element Management server as the AA role (ntappadm). Execute the script: mcpInstallFirstLoad.pl Copyright © 2007-2008 Nortel Networks --End-- Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04 4 November 2008...
  • Page 69 -t <tags_file> Attention: Select either StagingFedPBX4Server.tags or StagingFedPBX2Server.tags for AS 5300. A "StagingFedPBX<x> Server.tags" success message appears. Enter the information as prompted. Copyright © 2007-2008 Nortel Networks AS 5300 initial software deployment 69 --End-- Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 70: Deploying The Initial Software Load

    If it is to be used, the license key file should be copied to /var/mcp/install before running the script. Copyright © 2007-2008 Nortel Networks "Deploying the initial software load job aid" (page 70)
  • Page 71: Starting The System Management Console

    Using the Select License key file window, browse to the location of the licensekey file located on your local hard disk. Open the file. Click Apply. Copyright © 2007-2008 Nortel Networks AS 5300 initial software deployment 71 --End-- Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 72 After the licensekey is updated, you can deploy and start the Network Elements. For more information about deploying and starting Network Elements, see Nortel AS 5300 Configuration (NN42040-500). Copyright © 2007-2008 Nortel Networks --End-- Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 73: Patches

    Obtain the IP addresses of all System Managers in the system. • You must be assigned to the AA role (ntsysadm). • Ensure the system has a valid backup. Copyright © 2007-2008 Nortel Networks "Maintenance Releases" (page Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04 4 November 2008 85).
  • Page 74: Obtaining The Patches

    Support section of the Nortel support web site and grouped according to product name. To be successfully applied, downloaded patches must end with a .patch extension and be placed on the active System Manager. Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 75 Patch ID, such as MCP_11.0.0.1, or you can use the ’%’ character as a wildcard to formulate queries. The query returns the Unix path location. Example: Copyright © 2007-2008 Nortel Networks MCP core software load patch installation 75 --End-- Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 76: Enabling Patch Delivery For Regional Patch Selector (Rps) Sites

    Regional Patch Selector. The Regional Patch Selector window appears. Select the Integrate with Regional Patch Selector (RPS) check box and enter the Site Name using all caps. Copyright © 2007-2008 Nortel Networks --End-- Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 77 The alarm indicates the name of the patch that is ready for application. Open the Alarm Browser window to view the patch details. Copyright © 2007-2008 Nortel Networks MCP core software load patch installation 77 --End--...
  • Page 78: Enabling Patch Delivery For Non-Regional Patch Selector (Rps) Sites

    You can patch the System Manager without causing a service outage to users, but all active MCP System Management Consoles are shut down during the patch installation process. Copyright © 2007-2008 Nortel Networks "Obtaining the patches" (page --End-- Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 79: Patching The Network Elements

    After the Accounting Manager is back in service, the cached information Copyright © 2007-2008 Nortel Networks MCP core software load patch installation 79 --End-- Table 11 "Service impacts to Network 79).
  • Page 80 Attention: Patch the Network Elements in the order specified in the procedure. If a particular Network Element is not configured on the system, you can skip it and proceed to the next one. Copyright © 2007-2008 Nortel Networks Subscriber impact While a Provisioning Manager is being...
  • Page 81 • On the maintenance panel, click Patch. The NE Maintenance Panel window appears. From this window you can monitor the patch installation. Copyright © 2007-2008 Nortel Networks MCP core software load patch installation 81 Fault Performance Managers Accounting Managers Provisioning Managers...
  • Page 82: Patching The Audio Codes Gateway

    Patching the Audio Codes gateway Audio Codes gateway loads can be delivered using an MCP core software load patch. Use this procedure to patch the Audio Codes gateway load. Copyright © 2007-2008 Nortel Networks --End-- Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 83 MCP core software load patch is the same as upgrading the Audio Codes gateway using a Maintenance Release. See "Upgrading the AudioCodes gateway" (page Copyright © 2007-2008 Nortel Networks MCP core software load patch installation 83 --End-- Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 84 84 Patches Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04 4 November 2008...
  • Page 85: Maintenance Releases

    Maintenance Release. MCP core software load Maintenance Release installation procedures This work flow shows the procedures required to install the MCP core software load Maintenance Release. Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 86 MCP core software load Maintenance Release installation Navigation • "Transferring the Maintenance Release files to System Manager" (page • "Upgrading the database schemas and System Manager" (page 89) Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04 4 November 2008...
  • Page 87: Transferring The Maintenance Release Files To System Manager

    Using a new SSH session, log on to the System Manager as the AA role (ntappadm). Delete older MCP loads: Copyright © 2007-2008 Nortel Networks MCP core software load Maintenance Release installation 87 Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 88 /usr/local/bin Extract and copy the contents of the ESD file. sudo ./mcpCopyFromESD.pl Copy the online Help files. Copyright © 2007-2008 Nortel Networks --End-- Log on to the System Manager server as the AA role (ntappadm). Check for the directory: ls /var/mcp/esd_files...
  • Page 89: Upgrading The Database Schemas And System Manager

    Log on to the primary System Manager as the AA role (ntappadm) using SSH. Change directory: cd /var/mcp/install Run the Maintenance Release upgrade script: Copyright © 2007-2008 Nortel Networks MCP core software load Maintenance Release installation 89 --End-- Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 90: Upgrading The Network Elements

    Expand a Network Element folder. Patch the Network Elements in the following order: • • • • • • Copyright © 2007-2008 Nortel Networks --End-- Fault Performance Managers Accounting Managers Provisioning Managers Personal Agent Managers Session Managers IP Client Managers...
  • Page 91 Additional instances, if present, are in the offline state. Network Elements supporting Cold Standby mode or Hot Standby mode display their supported standby mode. Copyright © 2007-2008 Nortel Networks MCP core software load Maintenance Release installation 91 Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 92: Upgrading The Audiocodes Gateway

    Applying the Linux Maintenance Release Use this procedure to apply the Maintenance Release for the Linux operating system. Prerequisites • Linux is installed on the system. Copyright © 2007-2008 Nortel Networks --End-- --End-- Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 93 CD from the CD-ROM tray. Attention: If you are applying a platform patch to a server with only the platform OS installed, skip steps 8 through 13. Copyright © 2007-2008 Nortel Networks Applying the Linux Maintenance Release Description Container for the installation files used for the platform patching.
  • Page 94 When the patch applications are complete, select option 8 to quit. If prompted for acknowledgement, reply Y. Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 95: Applying The Oracle Maintenance Release

    Attention: When applying the Oracle patches, the install script can shutdown and restart the database automatically, resulting in a few minutes that the database is unavailable. Schedule the upgrade accordingly. Copyright © 2007-2008 Nortel Networks Applying the Oracle Maintenance Release 95 --End-- Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 96 Run the patch installation script: ./patchDB.pl Note: The following two errors can be observed during the application of the patch. • Copyright © 2007-2008 Nortel Networks CREATE SEQUENCE generator$_s START WITH 1 Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 97: Installing The Online Help Files

    The Online Help zip files are copied to the /var/mcp/media directory. Log on to the Provisioning Manager/Personal Agent server as the AA role (ntappadm). Copyright © 2007-2008 Nortel Networks ERROR at line 1: ORA-00955: name is already used by an existing object DROP PACKAGE sys.dbms_apply_user_agent...
  • Page 98: Firmware Upgrades

    • compare the installed version to the version on the upgrade CD • if required, install the firmware upgrade Copyright © 2007-2008 Nortel Networks --End-- Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 99: Determining The Current Firmware Version

    BIOS == POST/BIOS VPD Diagnostics == Diagnostics VPD RSA-II card == ASM VPD, includes Application and Boot ROM firmware BMC == Integrated System Management Processor VPD Copyright © 2007-2008 Nortel Networks --End-- Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 100: Querying The Network Interface Card Firmware

    GETCONFIG 1 pd The system displays the physical device information for each installed hard drive. The firmware version is included in the list of information for each device. Firmware : xxxx Copyright © 2007-2008 Nortel Networks --End-- Value eth0 or eth1 --End--...
  • Page 101: Querying The Serveraid Firmware

    Compare the firmware version listed in the text file for each component with the currently installed firmware version for that component. If the versions match, no upgrade is necessary. Copyright © 2007-2008 Nortel Networks --End-- Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 102: Installing The Firmware Upgrades

    CD-ROM is the primary boot device by doing the following: • • Otherwise, wait for the server to reboot. Copyright © 2007-2008 Nortel Networks --End-- When the BIOS information appears, press F12 to select the boot sequence. Select CD-ROM as the primary boot device.
  • Page 103: Installing Base Management Controller (Bmc) Firmware Upgrades

    CD-ROM is the primary boot device by doing the following: • • Otherwise, wait for the server to reboot. Copyright © 2007-2008 Nortel Networks Installing the firmware upgrades 103 --End-- When the BIOS information appears, press F12 to select the boot sequence.
  • Page 104: Installing Diagnostics Firmware Upgrades

    Attention: It may take up to 5 minutes for the firmware to be flashed. Do not power off or restart system. Copyright © 2007-2008 Nortel Networks --End-- When the BIOS information appears, press F12 to select the boot sequence.
  • Page 105: Installing Rsa-Ii Card Firmware Upgrades

    When the file transfer completes, click Continue. The RSA-II care Main Application firmware update is applied. From the navigation menu, select Restart ASM. Click Restart. Click OK. Copyright © 2007-2008 Nortel Networks Installing the firmware upgrades 105 --End-- --End-- Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 106: Installing Nic Firmware Upgrades

    You must be assigned to the SSA role (ntsysadm). • You must have the CD containing the hard drive firmware upgrade file. Copyright © 2007-2008 Nortel Networks When the BIOS information appears, press F12 to select the boot sequence. Select CD-ROM as the primary boot device.
  • Page 107: Installing Serveraid Firmware Upgrades

    You must be assigned to the SSA role (ntsysadm). • You must have the CD containing the ServeRAID firmware upgrade file. Copyright © 2007-2008 Nortel Networks Installing the firmware upgrades 107 When the BIOS information appears, press F12 to select the boot sequence.
  • Page 108 Click Next to complete the update. Click Finish. The server reboots. Remove the CD from the CD-ROM drive. Copyright © 2007-2008 Nortel Networks When the BIOS information appears, press F12 to select the boot sequence. Select CD-ROM as the primary boot device.
  • Page 109: Multimedia Pc Client Upgrade

    Rename the <PCClient>.jnlp file: mv <PCClient>.jnlp smcclient.jnlp Change file permissions for sncclient.jnlp: chmod 755 smcclient.jnlp Change to the pcclientcode directory: Copyright © 2007-2008 Nortel Networks Multimedia PC Client upgrade 109 Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04 4 November 2008...
  • Page 110: Upgrading The Multimedia Pc Client Installer Executable

    Procedure Steps Step Action In the distribution location, replace the existing executable file with the new executable file. Copyright © 2007-2008 Nortel Networks --End-- --End-- Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 111: Downgrades

    (excluding the database). Downgrade system components procedures This work flow shows the procedures for downgrading the various system components to a previous software load. Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04 4 November 2008...
  • Page 112 "Downgrading the AudioCodes gateway" (page 113) • "Downgrading the Network Elements" (page 113) • "Downgrading the System Manager" (page 113) • "Downgrading a database" (page 114) Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04 4 November 2008...
  • Page 113: Downgrading The Audiocodes Gateway

    Step Action At the primary Element Manager server, log on as the AA role (ntappadm). Change directory: cd /var/mcp/install Copyright © 2007-2008 Nortel Networks Downgrade system components 113 --End-- Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04 4 November 2008...
  • Page 114: Downgrading A Database

    Attention: Any attempt to downgrade the database to a version other than those listed above will fail because there is no associated backup from which to restore the database. Copyright © 2007-2008 Nortel Networks --End-- WARNING When an AS 5300 database server is downgraded, the existing database is overwritten with a backup copy during database restoration.
  • Page 115 Primary Database server. If the file is not there, secure FTP it from the Primary database server. Copyright © 2007-2008 Nortel Networks Downgrade system components 115 Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 116: Downgrade A Full System

    Downgrade a full system procedures This task flow shows the sequence of procedures you perform to downgrade a full system. Copyright © 2007-2008 Nortel Networks Downgrade the AudioCodes gateway Downgrade the Network Elements Downgrade the System Manager...
  • Page 117: Preparing For Full System Downgrades

    (Optional) Compose a list of all Network Elements and the servers they reside on, including the redundant Network Elements. Use this list to keep track of which Network Elements have been downgraded. Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 118: Downgrading A Redundant System

    Downgrade the AudioCodes Gateway. Downgrade the Network Elements. Downgrade the System Manager. Re-synchronize the databases. Downgrading a non-redundant system Use these procedures to downgrade a non-redundant system. Copyright © 2007-2008 Nortel Networks --End-- 114). 113). --End-- Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 119 Step Action From the System Management console, stop all active Network Elements in the following order: • • • • Copyright © 2007-2008 Nortel Networks 114). 113). --End-- Provisioning Managers Personal Agent Managers Session Managers Accounting Managers Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04...
  • Page 120 120 Downgrades • • Downgrade the database. Downgrade the AudioCodes Gateway. Downgrade the System Manager. Downgrade the Network Elements. Copyright © 2007-2008 Nortel Networks IP Client Managers Fault-Performance Managers --End-- Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04 4 November 2008...
  • Page 121: Common Procedures

    Reboot the server by doing one of the following: • • Copyright © 2007-2008 Nortel Networks Restore power. If this is the primary installation, power the server on. Users with sudo access can log on to an active server as root and issue the sudo reboot command.
  • Page 122: Nn42040-300 01.04 4 November

    122 Common procedures Copyright © 2007-2008 Nortel Networks Application Server 5300 Nortel AS 5300 Installation NN42040-300 01.04 4 November 2008...
  • Page 124 NORTEL PROVIDES THIS DOCUMENT "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are subject to change without notice. Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks. All other trademarks are the property of their respective owners.

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