If The Tester Does Not Operate As Usual; Before You Send A Main Tester To A Service Center - Fluke Versiv Series Technical Reference Handbook

Versiv Series Cabling Certification Product Family
Technical Reference Handbook

If the Tester Does Not Operate as Usual

If the tester does not operate as usual or if it shows an unusual
message, see Table 26 for possible explanations and solutions to
some conditions that can occur.
If the condition continues, contact Fluke Networks for assistance,
or search the Fluke Networks Knowledge Base for a solution.
If you contact Fluke Networks, have available the serial number,
software and hardware versions, and calibration date for the
tester, if possible. To see this information, tap the TOOLS icon on
the home screen, then tap Version Information. If the tester does
not turn on, remove the modules to find the stickers with the
serial numbers.
You can also use LinkWare PC software to upload the system log
from the tester. This file contains information that can possibly
help Fluke Networks find a solution to an unusual problem.
Before You Send a Main Tester to a Service
Center
If you send a main tester to a Service Center, make
sure you download any test results you must keep
to LinkWare Live, LinkWare PC, or to a USB flash
drive. Service procedures can possibly delete test
results, and Fluke Networks is not liable for lost
results.
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Caution