If The Tester Does Not Operate As Usual - Fluke Versiv User Manual

Versiv Cabling Certification Product Family
Users Manual

If the Tester Does Not Operate as Usual

If the tester does not operate as usual or if it shows an unusual
message, see Table 9 for possible explanations and solutions to
some conditions that can occur.
If the condition continues, contact Fluke Networks for assistance,
or search the Fluke Networks Knowledge Base for a solution.
If you contact Fluke Networks, have available the serial number,
software and hardware versions, and calibration date for the
tester, if possible. To see this information, tap the TOOLS icon on
the home screen, then tap Version Information.
You can also use LinkWare PC software to upload the system log
from the tester. This file contains information that can possibly
help Fluke Networks find a solution to an unusual problem.
To see the serial numbers of the main and remote units and
modules if the tester is not operating correctly, remove the
module and look at the stickers under and on the module.
Table 9. Possible Solutions for Unusual Behavior
The touchscreen or the keys do not respond.
Press and hold

problem continues, install the latest version of software in the tester.
The tester will not turn on even though the battery is charged.
The safety switch or the fuse in the battery is possibly open. Wait a few
seconds, then try again. If the tester does not turn on, the battery is possibly
bad and must be replaced. The tester can operate on AC power if the
battery does not operate.
Test results appear to be incorrect.
The tester possibly has incorrect settings. Make sure you selected the correct
cable type and test limit.
240
until the tester turns off. Then turn on the tester. If the