Trouble During Scanning; Unable To Scan With The Machine - Fuji Xerox apeosport-iv C5570 Administrator's Manual

Trouble during Scanning

This section describes how to resolve scan problems.
Note • The Scan features are not available for some models. An optional component is required.

Unable to Scan with the Machine

If you cannot scan with the machine, identify the symptom in the following table to
perform the remedy.
Symptom
The document is
not correctly fed
from the
document
feeder.
For more information, contact our Customer Support Center.
Cause
The document is too small.
The document type is
unsuitable.
The document guides are
set in incorrect positions.
A piece of torn paper
remains in the document
feeder.
Documents of mixed sizes
are loaded.

Trouble during Scanning

Remedy
The minimum size of document that can be
loaded on the document feeder is A5.
Refer to "5 Scan" > "Scanning Procedure" in
the User Guide.
The document feeder does not feed
irregular sized documents, business cards,
transparencies, or thin documents.
In addition, the document feeder does not
feed documents with sticky tags, paper
clips, or adhesive tape.
Refer to "5 Scan" > "Scanning Procedure" in
the User Guide.
Adjust the document guides to the
document.
Refer to "5 Scan" > "Scanning Procedure" in
the User Guide.
Open the document feeder cover, and
remove the piece.
Refer to "Document Jams" (P.544).
When loading documents of mixed sizes,
be sure to set [Mixed Size Originals] to
[On]. Otherwise, a paper jam will occur.
Refer to "5 Scan" > "Layout Adjustment" in the
User Guide.
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