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Category
Error Code
C P F S M O
018-704
018-705
018-706
018-707
018-708
018-709
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
O
[Cause]
An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "4" (size limit exceeded) for Address
Book query.
[Remedy] Change the search conditions/start position to narrow the
search range, and execute the operation again. If the error
still is not resolved, consult your network administrator.
O
[Cause]
An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "5" (compare false) for Address Book
query.
[Remedy] The result may differ from the specified content. Have your
network administrator confirm the LDAP server status.
O
[Cause]
An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "6" (compare true) for Address Book
query.
[Remedy] The desired result has been achieved. No problem
occurred.
O
[Cause]
An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "7" (specified authentication method
not supported) for Address Book query.
[Remedy] The LDAP server does not support the specified
authentication method. Change the authentication
method. Consult your system administrator for another
method.
O
[Cause]
An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "8" (strong authentication required) for
Address Book query.
[Remedy] Check whether the authentication settings are correct.
Consult your system administrator strengthen the
authentication, and execute the operation again.
O
[Cause]
An error occurred for external access (Web Applications).
[Remedy] Take one of the following measures depending on the
setting:
For IPv4 environment
Check the IPv4 address of the machine.
Confirm whether the network cable is connected
correctly.
Check the address of the DHCP server.
For IPv6 environment
Confirm whether the global address distributed from a
IPv6 router is assigned to the IPv6 address of the
machine.
Confirm whether the network cable is connected
correctly.
Confirm whether the IPv6 router is set correctly.
Cause and Remedy
Error Code
14
481
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