Table of Contents
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Category
Error Code
C P F S M O
016-584
016-585
016-587
016-588
016-589
016-593
016-594
016-595
016-598
016-599
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
O
[Cause]
The machine failed to transfer data using FTP of the Scan
to PC service because folders could not created on the
FTP server after connection.
[Remedy] Take one of the following measures:
Check whether the specified folder name can be used in
the save location.
Check whether the same folder name exists in the save
location.
Check whether enough space is available in the save
location.
O
[Cause]
The machine failed to transfer data using FTP of the Scan
to PC service because files could not be deleted on the
FTP server after connection.
[Remedy] Confirm the access privilege for the FTP server.
O
[Cause]
The machine failed to transfer data using FTP of the Scan
to PC service because folders could not be deleted on the
FTP server after connection.
[Remedy] Confirm the access privilege for the FTP server.
O
[Cause]
The machine failed to transfer data using FTP of the Scan
to PC service because the data could not be written on the
FTP server after connection.
[Remedy] Check whether enough space is available in the save
location.
O
[Cause]
The machine failed to transfer data using FTP of the Scan
to PC service because the data could not be read from the
FTP server after connection.
[Remedy] Confirm the access privilege for the FTP server.
O
[Cause]
The machine failed to transfer data using FTP of the Scan
to PC service because an internal error occurred after
connection to the FTP server.
[Remedy] Execute the operation again. If the error still is not
resolved, contact our Customer Support Center.
O
[Cause]
The machine failed to transfer data using FTP of the Scan
to PC service because a network error occurred.
[Remedy] Execute the operation again. If the error still is not
resolved, contact our Customer Support Center.
O [Cause]
The size of an e-mail page exceeds the maximum
message size because of page splitting.
[Remedy] Take one of the following measures:
Reduce the file size for [Quality/File Size].
Increase the value for [Maximum Split Count].
For more information on [Quality/File Size], refer to "5 Scan" > "E-mail
Options/Filing Options" > "Quality/File Size (Specifying an Image
Compression Ratio When Scanning)" in the User Guide.
For more information on [Maximum Split Count], refer to "Maximum Split
Count" (P.221).
Cause and Remedy
Error Code
14
461
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