Page 1 ApeosPort-IV C5570/C4470/C3370/C3371/C2270 DocuCentre-IV C5570/C4470/C3370/C3371/C2270 Administrator Guide...
Page 2 The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk. Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data loss.
Page 3: Table Of Contents
Table of Contents Table of Contents Table of Contents ......................1 Before Using the Machine ..................13 Preface ........................14 Types of Manuals ...................... 15 Using This Guide ....................... 16 Organization of This Guide ................... 16 Conventions ......................17 Interface Cables ......................19 Using the USB Interface ..................
Page 4 Replacing Staple Cartridge (for Finisher-B1)............70 Replacing Staple Cartridge (for Finisher-C1 or Finisher-C1 with Booklet Maker) .72 Replacing Staple Cartridge (for Booklet Maker Unit for Finisher-B1) ....73 Replacing Staple Cartridge (for Finisher-C1 with Booklet Maker) ......74 Emptying the Punch Waste Container (for Finisher-B1)........76 Emptying the Punch Waste Container (for Finisher-C1 or Finisher-C1 with Booklet Maker)........................77 Replacing Stamp ....................78...
Page 5 Table of Contents Tools Menu List ....................... 118 Common Service Settings ..................132 Machine Clock/Timers ..................132 Audio Tones......................135 Screen/Button Settings ..................136 Paper Tray Settings .................... 138 Image Quality Adjustment................... 142 Reports ....................... 143 Maintenance ....................... 145 Watermark ......................146 Secure Watermark ....................
Page 6 Other Settings......................205 Fax Service Settings ....................208 Screen Defaults ....................208 Fax Defaults......................209 Fax Control ......................210 Fax Received Options ..................215 Reduce/Enlarge Presets..................215 Original Size Defaults ..................216 Local Terminal Information ..................216 Internet Fax Control .....................217 E-mail/Internet Fax Service Settings ................220 E-mail Control ......................220 Folder Service Settings ....................223 Job Flow Service Settings (ApeosPort Series Models Only)........224 Media Print Service Settings ..................225...
Page 7 Table of Contents Overwrite Hard Disk.................... 271 CentreWare Internet Services Settings ............... 273 Installation of CentreWare Internet Services ............274 Preparations......................274 Configuration on the Machine ................274 Starting CentreWare Internet Services..............276 Configuring Machine Settings Using CentreWare Internet Services ....... 277 Printer Environment Settings................
Page 8 Step 3 Configuration on the Computer ..............301 CentreWare Internet Services Setting Items ............301 E-mail Environment Settings ................303 E-mail Overview .......................304 Preparations ......................306 Installation Procedures.....................308 Step 1 Enabling Port and Setting up TCP/IP ............308 Step 2 Configuring E-mail Environment...............309 CentreWare Internet Services Setting Items ............311 Scanner Environment Settings ................313 Scan Service Overview ....................314 Configuration of Store to Folder ................316...
Page 9 Table of Contents 10 Using the Internet Fax Service ................335 Internet Fax Overview ..................... 336 Preparations ......................336 System Requirements for the Machine............... 336 E-Mail Environment..................... 336 Installation Procedures .................... 338 Step 1 Enabling Port and Setting up TCP/IP ............338 Step 2 Configuring E-mail Environment..............
Page 10 Overview of Accounting Feature................365 Authentication......................366 User Types Managed by Authentication Feature ..........366 User Roles and Authorization Groups ..............367 Types of Authentication ..................368 Types of Account Administration .................369 Authentication and Accounting Relationship ............370 Services Controlled by Authentication..............371 Overview......................371 Services Restricted by User ID Authentication ............371 Services Restricted by the Combined Use of Smart Card Authentication and User ID Authentication ....................373 Authentication for Job Flow Sheets and Folders............376...
Page 11 Table of Contents Sending Problems....................419 Receiving Problems .................... 421 Trouble during Scanning ..................423 Unable to Scan with the Machine ............... 423 Unable to Import Scanned Documents to the Computer ........424 Unable to Send a Scanned Document over the Network (FTP/SMB) ....425 Unable to Send E-mail ..................
Page 12 Printable Area......................573 Standard Printable Area ..................573 Extended Printable Area..................573 Internal Fonts ......................574 Optional Components....................576 ESC/P-K Emulation ....................579 Emulation......................579 Fonts........................580 Output Feature.....................580 ESC/P-K Emulation Print Features..............581 ESC/P-K Emulation Settings ................581 Magnification Table....................588 Paper Size and Number of Printable Characters..........592 PDF Direct Print .......................594 PDF Direct Print Settings..................594 PCL Emulation ......................596 Emulation......................596...
Page 13 Table of Contents Notes and Restrictions for Using SMB..............646 Notes and Restrictions for Using TCP/IP............648 Notes and Restrictions for Using EtherTalk ............649 Notes and Restrictions for Using Bonjour ............650 Notes and Restrictions for IPv6 Connection ............650 Notes and Restrictions for Print E-mail ...............
Page 15: Before Using The Machine
1 Before Using the Machine This chapter describes the organization of this guide and conventions used in this guide. Preface .......................14 Types of Manuals ..................15 Using This Guide ..................16 Interface Cables..................19 Energy Saver Mode ..................23 Customizing the Control Panel ..............26 Entering Text ....................31...
Page 16: Preface
1 Before Using the Machine Preface Thank you for selecting ApeosPort-IV C5570/C4470/C3370/C3371/C2270, DocuCentre-IV C5570/C4470/C3370/C3371/C2270 (hereafter referred to as "the machine"). This guide is intended for system administrators, and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures.
Page 17: Types Of Manuals
Types of Manuals Types of Manuals The following guides are provided with the machine. Accompanying Manuals User Guide (Document CD-ROM) The guide describes all the necessary steps for copy, print, scan, and fax. Administrator Guide (this guide) (Document CD-ROM) The guide is intended for system administrators, and describes how to configure network and how to solve problems that may occur with the machine.
Page 18: Using This Guide
1 Before Using the Machine Using This Guide This guide is intended for system administrators, and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures. Organization of This Guide This guide consists of the following chapters. 1 Before Using the Machine Describes the organization of this guide and conventions.
Page 19: Conventions
Using This Guide 13 Authentication and Accounting Features The machine has the Authentication feature to restrict the availability of services for each feature and the Accounting feature to manage the use of each feature based on the Login Type selected. 14 Problem Solving Describes troubleshooting procedures to solve the problems with the machine.
Page 20 1 Before Using the Machine Service Settings" in chapter 5 Tools of the Administrator Guide. Orientation of documents or paper is described in this guide as follows: , ,Long Edge Feed (LEF): Loading the document or paper in portrait orientation when viewed from the front of the machine.
Page 21: Interface Cables
Interface Cables Interface Cables When connecting the machine directly to a computer, use either the USB interface or parallel interface (optional). When connecting the machine to a network, use the Ethernet interface. Using the USB Interface The USB interface of the machine supports USB 2.0. This section describes the installation procedures for the USB interface.
Page 22: Using The Parallel Interface
1 Before Using the Machine Press the power switch to the [ | ] position to switch on the power. Restart the computer. For more information on setting items, refer to "Printer Environment Settings" (P.281). Using the Parallel Interface This section describes the installation procedures for the parallel interface (optional). Press the power switch to the [ ] position to switch off the power.
Page 23: Using The Ethernet Interface
Interface Cables Using the Ethernet Interface The Ethernet interface of the machine supports the following three types. 1000BASE-T 100BASE-TX 10BASE-T Note • 1000BASE-T is not supported for some models. An optional component is required. This section describes the installation procedures for the Ethernet interface. Press the power switch to the [ ] position to switch off the power.
Page 24 1 Before Using the Machine Return the rear right cover to its original position. Press the main power switch to the [ | ] position to switch on the main power. Close the front cover. Press the power switch to the [ | ] position to switch on the power. For more information on setting items, refer to "Printer Environment Settings"...
Page 25: Energy Saver Mode
Energy Saver Mode Energy Saver Mode The machine is equipped with the Energy Saver mode that reduces the power consumption by saving the electricity to the machine when no copy or print data is received for a specified time. The Energy Saver has two modes: the Low Power mode and the Sleep mode. When you press the <Energy Saver>...
Page 26 1 Before Using the Machine Enter the system administrator's user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter]. When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter]. Note •...
Page 27 Energy Saver Mode Select [Save]. Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close].
Page 28: Customizing The Control Panel
1 Before Using the Machine Customizing the Control Panel Customizing the Control Panel You can change the services displayed when the machine is turned on or the Energy Saver mode is deactivated, the services displayed after Auto Clear, the services assigned to the <Custom>...
Page 29 Customizing the Control Panel Setting the Screen Default You can set the screen displayed when the machine is turned on or the Energy Saver mode is deactivated. This section describes how to set up the [Copy] screen as the initial screen, as an example. Select [Screen Default], and then select [Change Settings].
Page 30 1 Before Using the Machine Store & Send Link Note • This service is displayed when the User Authentication feature is used. Job Flow Sheets (ApeosPort series models only) Web Applications (ApeosPort series models only) Media Print - Text Media Print - Photos Custom Services Note •...
Page 31 Customizing the Control Panel Select [Language]. Select [Secure Print]. Note • Select [ ] to display the previous screen or [ ] to display the next screen. • The layout of buttons in this screen is corresponding to the layout of those on the [Services Home] screen.
Page 32 1 Before Using the Machine Changing the Feature Screen You can customize the features displayed on the initial screen of the following services on the [Services Home] screen. Copy Fax/Internet Fax E-mail Store to Folder Network Scanning (ApeosPort series models only) Scan to PC Store &...
Page 33: Entering Text
Entering Text Entering Text During operations, a screen for entering text sometimes appears. The following describes how to enter text. You can enter the following characters: numerals, alphabets, and symbols. Item Description Entering alphabets and numerals To enter uppercase letters, select [Shift]. To return to the lowercase letters, select [Shift] again.
Page 35: Paper And Other Media
2 Paper and Other Media This chapter describes the paper that can be used with the machine, precautions when handling paper, and how to load paper in trays. Paper Types ....................34 Loading Paper ....................43 Changing the Paper Size................48 Changing the Paper Settings..............53...
Page 36: Paper Types
To achieve optimum performance of the machine, we recommend that you use only paper recommended by Fuji Xerox. If you desire to use paper other than the paper recommended by Fuji Xerox, contact our Customer Support Center.
Page 37: Supported Paper Type
Paper Types Supported Paper Type Standard Paper When printing or copying on commonly used paper (plain paper), use paper meeting the standards described below. To copy or print as clear as possible, we recommend the following standard paper. Paper Image Basis Weight Paper Name Size...
Page 38: Usable Paper
2 Paper and Other Media Semi Standard Paper In addition to the standard paper, the following paper also can be used. Paper Image Basic Weight Paper Name Size Notes / Countermeasure (gsm) Type Quality Performer Plus Plain Plain A Performer Plus Plain Plain A FXK-X (Indagiat)
Page 39 Paper Types Paper Image Basis Weight Paper Name Size Notes / Countermeasure (gsm) Type Quality Business Plain Plain A Before copying or printing, fan the paper well and load it in the tray. Excel Plain Plain A Excel Plain Plain A Colotech Plus Heavy- Heavyweight A...
Page 40: Special Media
2 Paper and Other Media Paper Image Basis Weight Paper Name Size Notes / Countermeasure (gsm) Type Quality Xcite (Red) Plain Plain A Xcite (Red) Plain Plain A Green Wrap Plain Plain A Green Wrap Plain Plain A N000 Plain Plain A Multi Purpose Plain...
Page 41 Paper Types Paper Image Basis Weight Paper Name Size Notes / Countermeasure (gsm) Type Quality P801 Unknown Trans- The paper is charged with parency static electricity after a copy or print job. When using Tray 5, insert another type of paper at the bottom of the stack before loading transparencies.
Page 42 2 Paper and Other Media Limited Paper You can use the following paper with limitations: Paper Image Basis Weight Paper Name Size Notes / Countermeasure (gsm) Type Quality Xplore Paper Plain Plain B Xplore Paper Plain Plain B Colotech Gloss HW Gloss HW Gloss Print one sheet at a time,...
Page 43 Paper Types Paper Image Basis Weight Paper Name Size Notes / Countermeasure (gsm) Type Quality Colotech Super HW Gloss HW Gloss Print one sheet at a time, Gloss using Tray 5. Colotech Super HW Gloss HW Gloss Print one sheet at a time, Gloss using Tray 5.
Page 44 2 Paper and Other Media Unusable Paper Using paper and transparencies not recommended by Fuji Xerox may cause a paper jam or machine malfunction. Use paper and transparencies recommended by Fuji Xerox. Damp or wet paper Paper pre-printed with other printer or copier...
Page 45: Loading Paper
Loading Paper Loading Paper This section describes how to load paper. Types of paper loaded in trays The machine automatically detects the size and orientation of loaded paper in a tray, but not a paper type. Normally, each tray is set to plain paper. When loading paper other than plain paper, you must change the paper type setting.
Page 46: Loading Paper In Tray 3 (When Tandem Tray Module Is Installed)
2 Paper and Other Media Pull out the tray until it stops. Important • While the machine is processing a job, do not pull out the tray that is being used for the job. • To prevent paper jams or erroneous detection of loaded paper in a tray by the machine, do not add paper on top of any remaining paper in the tray.
Page 47: Loading Paper In Tray 4 (When Tandem Tray Module Is Installed)
Loading Paper Pull out the tray until it stops. Important • Make sure to pull out the tray slowly. When the tray is being pulled out with force, the tray may possibly hit your knees or other parts of your body causing injuries.
Page 48: Loading Paper In Tray 5
2 Paper and Other Media Load and align the edge of the paper against the left edge of the tray, with the side to be copied or printed on facing down. Important • Do not load paper above the maximum fill line ("MAX"...
Page 49: Loading Paper In Tray 6 (Hcf B1)
Loading Paper Loading Paper in Tray 6 (HCF B1) The following describes the procedure for loading paper into Tray 6 (HCF B1). When the machine runs out of paper during copying or printing, a message is displayed on the touch screen. Add paper according to the displayed instructions. Copying or printing is automatically resumed when paper is added.
Page 50: Changing The Paper Size
2 Paper and Other Media Changing the Paper Size This section describes how to change the paper size in Trays 1 to 4, and 6. Note • The types of paper in Trays 1 to 4, and 6 are preset. Normally, Trays 1 to 4 are set to plain paper.
Page 51: Changing The Paper Size For Tray 3 (When Tandem Tray Module Is Installed)
Changing the Paper Size Load and align the edge of the paper against the left side of the tray, with the side to be copied or printed on facing up. Important • Do not load paper above the maximum fill line ("MAX"...
Page 52: Changing The Paper Size For Tray 4 (When Tandem Tray Module Is Installed)
2 Paper and Other Media Push the tray in gently until it stops. Note • Affix the paper size label to the front of the paper tray. Specify the type of loaded paper when you have changed the paper type. For information on how to set the paper types, refer to "Changing the Paper Settings"...
Page 53: Changing The Paper Size For Tray 6 (Hcf B1)
Changing the Paper Size Changing the Paper Size for Tray 6 (HCF B1) The following describes how to change paper size in Tray 6 (HCF B1). Pull out the Tray 6 until it stops. CAUTION Make sure to pull out the tray slowly. If the tray is pulled out with too much force, the tray might possibly hit your knees or other parts of your body and...
Page 54 2 Paper and Other Media Insert the small protrusions at the bottom of the guide into the holes corresponding to the paper size (1). Insert the protrusion on the tray into a hole corresponding to the paper size on the top of the guide, and tighten up the screw (2). Pull up the lever of the end guide (1).
Page 55: Changing The Paper Settings
Changing the Paper Settings Changing the Paper Settings This section describes how to change the paper type for Trays and how to set image quality processing by the individual paper type. After loading paper in a tray, specify the type of paper loaded and select image quality for the paper type.
Page 56 2 Paper and Other Media Select [Paper Tray Attributes]. Select a paper tray for changing the paper type setting under [Items]. Select [Change Settings]. Select the [Paper Type], [Paper Size], [Paper Color], and [Auto Paper Select] respectively. Select [Cancel], [Save], [Confirm], or [Close] repeatedly until the [Paper Tray Settings] screen is displayed.
Page 57 Changing the Paper Settings Select the paper type for changing the image quality settings under [Items], and then select [Change Settings]. Note • Select [ ] to display the previous screen or [ ] to display the next screen. Select the image quality, and then select [Save].
Page 59: Maintenance
3 Maintenance This chapter describes how to replace consumables, clean the machine, calibrate colors, print a report/list, and delete a print job with an invalid User ID. Replacing Consumables................58 Cleaning the Machine .................80 Executing Calibration..................85 Printing a Report/List ..................88 Deleting a Private Charge Print Job with an Invalid User ID ......89 Setting Restore Tool ...................90...
Page 60: Replacing Consumables
Use a broom or a wet cloth to wipe off spilled toner. Never use a vacuum cleaner for the spills. It may catch fire by electric sparks inside the vacuum cleaner and cause explosion. If you spill a large volume of toner, contact your local Fuji Xerox representative.
Page 61 When calling our Customer Support Center to order consumables/periodical replacement parts, have the product codes ready. The use of consumables/periodic replacement parts not recommended by Fuji Xerox could impair machine quality and performance. Use only consumables/periodic replacement parts recommended by Fuji Xerox.
Page 62: Replacing Toner Cartridges
Important • When replacing a toner cartridge, toner may spill and soil the floor. We recommend laying paper on the floor beforehand. • The use of toner cartridges not recommended by Fuji Xerox may degrade image quality and performance. Use only toner cartridges recommended by Fuji Xerox.
Page 63 Replacing Consumables Make sure that the machine is not operating, and open the front cover. Put your hand under the dent of the toner cartridge indicated in the message, and slightly lift up the cartridge. Note • "Y", "M", "C", or "K" indicates Yellow, Magenta, Cyan, and Black, respectively.
Page 64: Replacing Waste Toner Container (R5)
Follow the messages as necessary. Page yield after the Message Solution message is displayed Please order a Waste ApeosPort-IV C5570, Order the waste toner Toner Container. DocuCentre-IV C5570: container. - Approx. 3,000 pages ApeosPort-IV C4470, DocuCentre-IV C4470: - Approx.
Page 65 Use a broom or a wet cloth to wipe off spilled toner. Never use a vacuum cleaner for the spills. It may catch fire by electric sparks inside the vacuum cleaner and cause explosion. If you spill a large volume of toner, contact your local Fuji Xerox representative.
Page 66 If you have a used waste toner container no longer needed, contact your local Fuji Xerox representative for its disposal. Rotate the release lever of the drum car- tridge cover counterclockwise. Lower the cover.
Page 67: Replacing Drum Cartridges R1, R2, R3, Or R4 (For Customers Having A Spot Maintenance Contract)
Replacing Consumables Slowly slide out the cleaning bars housed within the LED printhead until it stops. The cleaning bars are located in the cleaning connection just under the drum cartridges (R1, R2, R3, or R4). Note • Slide out the cleaning bars until you see "...
Page 68 If you swallow toner, spit it out, rinse your mouth with water, drink plenty of water and consult a physician immediately. Important • The use of drum cartridges not recommended by Fuji Xerox may degrade image quality and performance. Use only drum cartridges recommended by Fuji Xerox.
Page 69 Replacing Consumables Make sure that the machine is not operating, and open the front cover. Rotate the release lever of the drum car- tridge cover counterclockwise. Lower the cover. Note • The drum cartridge is unlocked. Grasp the handle of the drum cartridge indicated in the message (R1, R2, R3, or R4) and gently slide out the cartridge.
Page 70 3 Maintenance Insert the front two points of the new drum cartridge with protective cover in the holes on the machine. Note • Insert the two points as shown in the illustration on the right. Pull out the black paper while holding the protective cover with one hand.
Page 71: Replacing Staple Cartridge (For Finisher-A1)
When this message appears, load a new staple case into the staple cartridge. Important • The use of staple cartridges not recommended by Fuji Xerox may degrade quality and performance. Use only staple cartridges recommended by Fuji Xerox.
Page 72: Replacing Staple Cartridge (For Finisher-B1)
When this message appears, load a new staple case into the staple cartridge. Important • The use of staple cartridges not recommended by Fuji Xerox may degrade quality and performance. Use only staple cartridges recommended by Fuji Xerox.
Page 73 Replacing Consumables Make sure that the machine is not operating, and open the finisher front cover. Grasp the handle and pull out the staple cartridge holder to the right, towards you. Take the staple cartridge out of the finisher. Note •...
Page 74: Replacing Staple Cartridge (For Finisher-C1 Or Finisher-C1 With Booklet Maker)
This section explains how to replace the staple cartridge in the Finisher-C1 with Booklet Maker, as an example. You can apply the same procedures to the Finisher-C1. Important • The use of staple cartridges not recommended by Fuji Xerox may degrade quality and performance. Use only staple cartridges recommended by Fuji Xerox.
Page 75: Replacing Staple Cartridge (For Booklet Maker Unit For Finisher-B1)
When this message appears, load a new staple case into the staple cartridge. Important • The use of staple cartridges not recommended by Fuji Xerox may degrade quality and performance. Use only staple cartridges recommended by Fuji Xerox.
Page 76: Replacing Staple Cartridge (For Finisher-C1 With Booklet Maker)
When this message appears, load a new staple case into the staple cartridge. Important • The use of staple cartridges not recommended by Fuji Xerox may degrade quality and performance. Use only staple cartridges recommended by Fuji Xerox.
Page 77 Replacing Consumables Hold the tabs on both sides of the staple cartridge. Rotate the booklet staple cartridge at an angle. Lift the booklet staple cartridge out of the unit. With holding the tabs, return the cartridge to the original position, and then gently push the cartridge in until it clicks into place.
Page 78: Emptying The Punch Waste Container (For Finisher-B1)
3 Maintenance Emptying the Punch Waste Container (for Finisher-B1) When the optional Finisher-B1 is installed and the hole punch waste container becomes full, a message appears on the touch screen. When the message appears, empty the hole punch waste container as instructed. Make sure to discard all paper chads when emptying the hole punch waste container.
Page 79: Emptying The Punch Waste Container (For Finisher-C1 Or Finisher-C1 With Booklet Maker)
Replacing Consumables Emptying the Punch Waste Container (for Finisher-C1 or Finisher-C1 with Booklet Maker) When the optional Finisher-C1 or the optional Finisher-C1 with Booklet Maker is installed and the hole punch waste container becomes full, a message appears on the touch screen.
Page 80: Replacing Stamp
Important • Do not touch the ink pad of the stamp cartridge. If it comes into contact with your skin, wash immediately. • Problems caused by using consumables not recommended by Fuji Xerox are not covered by the maintenance service contract.
Page 81 Replacing Consumables Insert the new stamp cartridge. Close the inner cover of the document feeder. Close the left cover of the document feeder until it clicks into place, and confirm that there is no space between the near or far side of the cover and the document feeder.
Page 82: Cleaning The Machine
3 Maintenance Cleaning the Machine This section describes how to clean the machine such as the machine exterior, document cover, document feeder, and document glass. WARNING When cleaning this product, use the designated cleaning materials exclusive to it. Other cleaning materials may result in poor performance of the product. Never use aerosol cleaners, or it may catch fire and cause explosion.
Page 83 Cleaning the Machine Rotate the release lever of the drum car- tridge cover counterclockwise. Lower the cover. Note • You can now see the drum cartridge. Slowly slide out the cleaning bars housed within the LED printhead until it stops. The cleaning bars are located in the cleaning connection just under the drum cartridges (R1, R2, R3, or R4).
Page 84: Cleaning The Touch Screen
3 Maintenance Rotate the release lever clockwise to lock the cover. Close the front cover. Note • If the front cover is not completely closed, a message will appear and the machine remain paused. Cleaning the Touch Screen This section describes how to clean the touch screen of the machine. Wipe the LCD only with a soft cloth moistened with neutral detergent or alcohol.
Page 85: Cleaning Film And Constant Velocity Transport Glass
Cleaning the Machine Wipe the document glass with a soft cloth moistened with water to remove any dirt, and then wipe it with a soft, dry cloth. Important • Do not use cleaning agents other than water or neutral detergent. Note •...
Page 86 3 Maintenance Pull up the knob on the document feeder top cover, and open the document feeder top cover completely. Note • When you fully open the cover, it enters a fixed position. Open the cover gently. While turning the rollers, wipe them with a soft cloth moistened with water.
Page 87: Executing Calibration
Executing Calibration Executing Calibration The machine can automatically calibrate colors when the reproducibility of density or color in copies and prints deteriorates. The machine can adjust the gradation for each screen type. The following four types of screen are available. Copy Job 1 Calibrates the screen for [Text], [Photo &...
Page 88 3 Maintenance The following describes how to perform calibration. Press the <Log In/Out> button. Note • You also can select [Calibration] on the [Services Home] screen. Selecting [Calibration] on the [Services Home] screen shows the screen in step 6. <Log In/Out> button Enter the system administrator's user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].
Page 89 Executing Calibration Select [Start]. Note • The message "Outputting the Calibration Chart... - Copy Job 1" appears and the document for calibration (Calibration Chart) is printed. Align the magenta patch (squares printed at the top and bottom of the Calibration Chart) of the printed Calibration Chart against the left side of the document glass, and load the chart face down on the document glass.
Page 90: Printing A Report/List
3 Maintenance Printing a Report/List You can print a report/list to check the settings and communication status. This section describes how to print a report/ list. For information on the types of report/list, refer to "Print Reports" (P.95). Note • When the <Data> indicator is not lit, you cannot print the Stored Documents List. Press the <Machine Status>...
Page 91: Deleting A Private Charge Print Job With An Invalid User Id
Deleting a Private Charge Print Job with an Invalid User ID Deleting a Private Charge Print Job with an Invalid User ID When the Private Charge Print feature is used, all the print jobs with a User ID, regardless of its validity, are stored with the Private Charge Print feature. The system administrator can set the expiration date and can set up the machine to delete the expired jobs automatically, or manually delete them.
Page 92: Setting Restore Tool
3 Maintenance Setting Restore Tool Setting Restore Tool backs up the settings data of the machine to a network-connected computer to prevent the loss of data resulting from the malfunction of the machine's hard disk. The feature is designed to restore data to the machine after the hard disk is replaced. For more information on Setting Restore Tool, contact our Customer Support Center.
Page 93: Machine Status
4 Machine Status This chapter describes the features for checking the machine status. Overview of Machine Status ...............92 Machine Information ...................93 Faults ......................108 Supplies ....................109 Billing Information ..................110...
Page 94: Overview Of Machine Status
4 Machine Status Overview of Machine Status You can check machine status and the number of printed pages on the screen. You can also print various reports/lists to check the job history, settings and registered information. Press the <Machine Status> button. <Machine Status>...
Page 95: Machine Information
Machine Information Machine Information On the [Machine Information] screen, you can check the machine configuration and paper tray status, print various reports/lists, and change and set print mode settings. The following shows the reference section for each item. General Information ........................93 Paper Tray Status ........................
Page 96 4 Machine Status [Machine Configuration] Screen You can check the machine configuration. Select [Machine Configuration]. Check the machine configuration on the screen displayed. Note • Select [ ] to display the previous screen or [ ] to display the next screen. On the [Machine Configuration] screen, you can check the following items: Configuration Code Duplex Module...
Page 97: Paper Tray Status
Machine Information IIT Option ROM Paper Tray Status You can check the paper trays set on the machine. On the screen, you can check the following items: Status % Full (Amount of paper remaining) Paper Size Paper Type Select [Paper Tray Status]. Check the status of the paper trays.
Page 98 4 Machine Status Job History Report You can check the status or result of each job. Up to 200 latest jobs can be printed. Select a report to print from [All Jobs], [Printer & Print from Folder Jobs], [Scan, Fax, & Internet Fax Jobs], [File Transfer Jobs], or [Job Flow &...
Page 99: Printer Reports
Machine Information Printer Reports Select [Printer Reports]. Note • To display the [Printer Reports] screen, select the <Machine Status> button, and then select [Machine Information] > [Print Reports] > [Printer Reports]. Select a list to print. Note • The items displayed vary depending on the options installed.
Page 100 4 Machine Status HP-GL/2 Settings List Prints the settings for the HP-GL, HP-GL/2 and HP-RTL emulation modes. HP-GL/2 Logical Printers List Prints the stored programming settings for the HP-GL, HP-GL/2, and HP-RTL emulation modes. HP-GL/2 Palette List Prints the sample list in 256 colors that can be set with the pen attribute on HP-GL and HP-GL/2 emulation modes.
Page 101: Fax Reports
Machine Information For more information on the scan service setting tools, refer to the help of CentreWare Internet Services. Address Book You can check the settings for the address numbers. When you specify a range of address numbers, the list of settings for the specified address numbers is printed. Each page contains the settings information on 50 address numbers.
Page 102 4 Machine Status Address Book You can check the settings for the address numbers (speed dial), fax group recipients, and relay stations. When you specify a range of address numbers, the lists of settings for the specified address numbers and relay stations are printed. Each page contains the settings information on 50 address numbers.
Page 103 Machine Information Select a range of folder numbers to print. Press the <Start> button. Job Counter Report Prints the counter report for each job. You can check the breakdown of the number of actual use of the machine by feature (such as the number of pages printed and the number of times used) and cumulative time when the machine is used (such as runtime, standby time, Low Power mode, Sleep mode, and power-off time) by minutes on the Job Counter Report.
Page 104 4 Machine Status When [Accounting Type] is set to [Local Accounting] When [Accounting Type] is set to [Local Accounting], the [Auditron Reports] screen appears. You can print the auditron report per user for the services of which the Auditron mode is set to [Enable Accounting]. For information on enabling the Auditron feature for each service, refer to "Accounting"...
Page 105: Automatically Printed Reports/Lists
Machine Information Automatically Printed Reports/Lists Some reports/lists related to the Fax and Scan services can be printed only automatically. The following describes reports/lists that can be printed automatically. Transmission Report - Job Undelivered The report is automatically printed when a transmission of scanned data to a computer on a network or a transmission of scanned data by e-mail fails.
Page 106: Overwrite Hard Disk
4 Machine Status Job Flow Error Report This report notifies job flow errors. The date and time of the error occurred and the error codes are printed. You can set not to print out the Job Flow Error Report automatically. For information on setting whether to print the report automatically, refer to "Job Flow Error Report"...
Page 107 Machine Information Set each item. Note • The items displayed vary depending on the printer language. Retrieve Programming You can retrieve and use settings registered in memory. Select [Retrieve Programming]. Select the memory number to use. Factory Defaults You can use the factory default settings. Custom Settings Displays the numbers stored in the memory.
Page 108 4 Machine Status New Value Enter a new value. Store/Delete Programming For ESC/P-K and HP-GL/2 emulations, you can register settings in memory. You can register up to 20 print modes for ESC/P-K and HP-GL/2 emulations. Select [Store/Delete Programming]. Select [Store Current Selections] or [Delete]. Select the memory number to store or to delete.
Page 109: Fax Receiving Mode
Machine Information Press [Password]. Enter a password of up to 32 characters with the keyboard displayed, and select [Save]. Fax Receiving Mode You can set a mode for receiving faxes. For information on auto receive and manual receive, refer to "4 Fax" > "Receiving Faxes" in the User Guide.
Page 110: Faults
4 Machine Status Faults This section describes how to check the information on errors that occurred on the machine. The error history report shows the list of the latest 50 errors. The items printed include the date and time, error code, and error category. The following describes how to print the error history report.
Page 111: Supplies
Drum Cartridge [R3] Important • If you replace a toner cartridge with a partially used toner cartridge (such as a toner cartridge removed from another ApeosPort-IV C5570/C4470/C3370/C3371/C2270, DocuCentre-IV C5570/C4470/C3370/C3371/C2270), the status displayed may differ from the actual remaining amount. When replacing toner cartridges, we recommend that you use new ones.
Page 112: Billing Information
4 Machine Status Billing Information On the [Billing Information] screen, you can check the number of pages printed per meter or user. The following shows the reference section for each item. Billing Information ........................110 User Account Billing Information ....................111 Press the <Machine Status> button. Select the [Billing Information] tab.
Page 113: User Account Billing Information
Billing Information • For *2, large-size full color is counted as a print at either of number of full color copies or number of full color prints in meter 1 if a copy or print is made on paper of 279 mm x 400 mm or larger (279 mm or more in the primary scanning direction and 400 mm or more in the secondary scanning direction) when the user has selected color (4-color or 3-color) for copying or printing or a color document has been recognized during document scanning on...
Page 114 4 Machine Status Select a meter to check. Note • The meters are displayed only for the features set to [Enable Accounting] in the Auditron mode. Meter (Copy Jobs) Displays the number of pages copied. Meter (Scan Jobs) Displays the number of pages scanned. Meter (Print Jobs) Displays the number of pages printed.
Page 115: Tools
5 Tools Each feature of the machine is set to the factory default (initial) settings, but you can customize these settings in accordance with your environment. To change or customize these settings, enter the System Administration mode and make changes in the [Tools] screen. This chapter describes the features that can be changed and the procedures to change the settings.
Page 116: System Settings Procedure
5 Tools System Settings Procedure To change or customize the system settings, enter the System Administration mode. This section describes the basic procedures for system settings. The following shows the reference section for each procedure. Step 1 Entering System Administration Mode .................114 Step 2 Entering the System Administrator User ID and Passcode ...........114 Step 3 Selecting [Tools]......................115 Step 4 Selecting a Setting Item on the [Tools] Screen..............115...
Page 117: Step 3 Selecting [Tools]
System Settings Procedure Step 3 Selecting [Tools] Select [Tools] on the [Services Home] screen. Note • When the [Service Home] screen is not displayed on the touch screen, press the <Services Home> button. Step 4 Selecting a Setting Item on the [Tools] Screen On the [Tools] screen, select a setting item to set.
Page 118 5 Tools Fax Service Settings Allows you to configure the fax service settings such as setting defaults, fax control and button settings. For more information, refer to "Fax Service Settings" (P.208). E-mail/Internet Fax Service Settings Allows you to configure the e-mail and Internet fax transmission specifications settings. For more information, refer to "E-mail/Internet Fax Service Settings"...
Page 119: Step 5 Setting A Feature
System Settings Procedure Step 5 Setting a Feature Select any feature. Note • Select a submenu from the [Group] list, and then select a feature from the [Features] list. • Select [ ] or [ ] as required. Select an item to set. After setting the feature, select [Save].
Page 120: Tools Menu List
5 Tools Tools Menu List The following tables list the items that can be set on the [Tools] screen. Note that the some items may not appear depending on the configuration of the machine. System Settings Common Service Settings Machine Clock/Timers (P.132) Date (P.132) Time (P.132) NTP Time Synchronization (P.133)
Page 121 Tools Menu List Paper Tray Settings (P.138) Custom Paper Name/Color (P.138) Paper Tray Attributes (P.138) Customize Paper Supply Screen (P.139) Paper Tray Attributes on Setup Screen (P.139) Paper Tray Attributes During Loading (P.139) Paper Tray Priority (P.139) Paper Type Priority (P.139) Tray 5 - Paper Size Defaults (P.140) Auto Tray Switching Control (P.140) Image Quality (P.140)
Page 122 5 Tools Print Universal Unique ID (ApeosPort Print Universal Unique ID (P.151) Series Models Only) (P.151) Print Position (P.151) Print Position Adjustment (P.151) Print Position (Side 2) (P.152) Image Log Control (ApeosPort Series Image Log Control (P.153) Models Only) (P.152) Image Log Target (P.153) Image Log Generation (P.153) Transfer Image Log (P.153)
Page 123 Tools Menu List Copy Defaults (P.165) Paper Supply (P.165) Reduce/Enlarge (P.165) Output Color (P.166) Single Color (P.166) Dual Color - Source Color (P.166) Dual Color - Target Area Color (P.166) Dual Color - Non-target Area Color (P.166) Original Type (P.166) Original Type - Auto (Non-Black &...
Page 124 5 Tools Copy Control (P.170) Memory Full Procedure (P.170) Maximum Stored Pages (P.170) Auto Paper Off (P.170) Mixed Size Originals - 2 Sided Copy (P.170) Fine-tune 100% (P.170) ID Card Copy - Reduce/Enlarge (P.171) Background Suppression (Photo & Text) (P.171) Background Suppression Level (Text) (P.171) Photo &...
Page 125 Tools Menu List Protocol Settings (P.178) Ethernet Rated Speed (P.178) TCP/IP - IP Mode (P.179) IPv4 - IP Address Resolution (P.179) IPv4 - IP Address (P.179) IPv4 - Subnet Mask (P.180) IPv4 - Gateway Address (P.180) IPv4 - DNS Server Setup (P.180) IPv4 - IP Filter (P.180) IPv6 Address Manual Configuration (P.180) Manually Configured IPv6 Address (P.180)
Page 126 5 Tools Print Service Settings Allocate Memory (P.194) PostScript Memory (P.194) ART IV, ESC/P, 201H Form Memory (P.194) HP-GL/2 Auto Layout Memory (P.195) Job Ticket Memory (P.195) Receiving Buffer - Parallel (P.195) Receiving Buffer - USB (P.195) Receiving Buffer - LPD (P.195) Receiving Buffer - NetWare (P.195) Receiving Buffer - SMB (P.195) Receiving Buffer - IPP (P.196)
Page 127 Tools Menu List Scan Defaults (P.202) Color Scanning (P.202) Original Type (P.202) File Format (P.202) Optimize PDF For Quick Web View (P.202) Thumbnail - Outgoing E-mail (P.202) Thumbnail - Scan to PC (P.202) Lighten/Darken (P.202) Contrast (P.202) Sharpness (P.202) Background Suppression (P.202) Shadow Suppression (P.202) Color Space (P.202) Original Orientation (P.203)
Page 128 5 Tools Fax Defaults (P.209) Resolution (P.209) Original Type (P.209) Lighten/Darken (P.209) Mixed Size Originals (P.209) Stamp (P.209) Skip Blank Pages (P.209) Starting Rate (P.209) Delay Start - Specific Time (P.209) Transmission Header Text (P.209) Confirmation Options (P.209) Delivery Receipts/Read Receipts (P.210) Internet Fax Profile (P.210) Internet Fax Subject (P.210) Internet Fax Encryption (P.210)
Page 129 Tools Menu List Local Terminal Information (P.216) Local Name (P.216) Company Logo (P.216) Machine Password (P.216) Line 1 to 3 - Company Logo (P.216) G3 Line 1 to 3 - Fax ID (P.216) G3 Line 1 to 3 - Dial Type (P.217) G3 Line 1 to 3 - Line Type (P.217) Internet Fax Control (P.217) Internet Fax Path (P.217)
Page 130 5 Tools Media Print Settings Media Print Service Settings (P.225) Text - Paper Supply - Button 2 to 5 (P.225) Photos - Paper Supply - Button 1 to 5 (P.225) Stored File Settings Stored File Settings (P.226) Expiration Date for Files in Folder (P.226) Stored Job Expiration Date (P.226) Print Job Confirmation Screen (P.226) Minimum Passcode Length for Stored Jobs...
Page 131 Tools Menu List Create Job Flow Sheet (P.236) Restrictions on Using Job Flow (P.237) Create New Job Flow Sheet (P.239) Name (P.239) Description (P.239) Keyword (P.239) Send as Fax (P.239) Send as Internet Fax (P.240) Send as E-mail (ApeosPort Series Models Only) (P.240) Transfer via FTP (1), Transfer via FTP (2) (ApeosPort Series Models Only) (P.241)
Page 132 5 Tools Accounting Create/View User Accounts (P.253) User ID (P.254) User Name (P.254) Passcode (P.254) E-mail Address (P.254) Account Limit (P.254) User Role (P.255) Reset Account (P.255) Reset Total Impressions (P.256) View Accounts (P.256) Reset User Accounts (P.256) System Administrator's Meter (Copy Jobs) (P.257) Accounting Type (P.257) Accounting Disabled (P.257)
Page 133 Tools Menu List Overwrite Hard Disk (P.271) Number of Overwrites (P.271)
Page 134: Common Service Settings
5 Tools Common Service Settings In [Common Service Settings], you can make settings relating to the machine's common features. The following shows the reference section for each item. Machine Clock/Timers......................132 Audio Tones..........................135 Screen/Button Settings......................136 Paper Tray Settings ........................138 Image Quality Adjustment ......................142 Reports ............................143 Maintenance ..........................145 Watermark..........................146...
Page 135: Connection Interval
Common Service Settings Select the display format. When you select [12 Hour Clock], set [AM] or [PM]. Specify [Hours] and [Minutes]. Select [Save]. NTP Time Synchronization You can synchronize the machine clock with a time server (NTP: Network Time Protocol), receiving time information from the server.
Page 136: Energy Saver Timers
5 Tools For information on how to display the [Lock Out Printer] button on the [Services Home] screen, refer to "Customizing the [Services Home] Screen" (P.27). Set Lockout Duration Set the time period to disable printing. Specify the start and end time to disable printing in 1 minute increments. Allow User to Lock Out Selecting [Lock Out Printer] on the [Services Home] screen temporarily disables printing.
Page 137: Audio Tones
Common Service Settings Daylight Savings You can set daylight saving time. During daylight saving time period, the machine moves the clock forward by one hour. Select from [Adjust Off], [Adjust by Month, Day & Time], or [Adjust by Month, Week, Day of Week &...
Page 138: Screen/Button Settings
5 Tools Auto Clear Alert Tone Set the volume to be sounded at five seconds before automatically returning to the initial screen when [Auto Clear] is set to [On]. You can select from [Soft], [Normal], or [Loud]. To disable the sound, select [Off]. Alert Tone Set the volume to be sounded when a fault such as a paper jam occurs, and the job remains in failure state.
Page 139: Default Language
Common Service Settings Auto Display of Login Screen When the Authentication feature is enabled on the machine, set whether or not to automatically display the login screen after turning on the machine or canceling the Energy Saver mode. Custom Buttons 1 to 3 You can assign services such as Copy and Send from Folder to the custom buttons on the control panel: Custom Button 1 to Custom Button 3.
Page 140: Paper Tray Settings
5 Tools Important • When [English] is selected, only ASCII characters can be used. • When you set [Language] to [English] on the [Services Home] screen and an address book entry or contents of [Details] of Job Flow Sheets is entered in double-byte characters, the characters may not be displayed properly.
Page 141 Common Service Settings 1 mm increments. For Trays 2 to 4, set the X (width) direction between 182 to 457 mm and the Y (length) direction between 140 to 320 mm in 1 mm increments. For Trays 3 and 4 when the Tandem Tray Module is installed, and Tray 6 (HCF B1), only the standard size paper can be loaded.
Page 142 5 Tools For more information about the tray priority sequence, refer to "Paper Tray Priority" (P.139). Tray 5 - Paper Size Defaults Select the paper sizes displayed in the [Tray 5] screen in [Paper Supply] when copying with Tray 5. You can assign the paper size selected here to the buttons for [Standard Size] in the [Tray 5] screen.
Page 143: Setting Values
Common Service Settings The following table shows available settings. For information about paper characteristics and notes, refer to "Loadable Quantity and Weight for Supported Paper" (P.34). Setting values Meaning Plain A (60-105 gsm) Default setting for bond paper. The image quality is suitable for color printing.
Page 144: Image Quality Adjustment
Extra Heavyweight (X-HW) S Normally, do not select this value. Reload (170-256 gsm) *: ApeosPort-IV C5570/C4470 and DocuCentre-IV C5570/C4470 models support up to 280 gsm ream weight paper depending on a paper type. Image Quality Adjustment You can set the image quality and calibration settings.
Page 145: Reports
Common Service Settings Background Suppression (Black Copy) Set the method of background suppression to be used when making monochrome copies. Background suppression is the function to detect the density of colors and suppress the scan of background colors when a document has background colors on colored paper. Select [High Speed] to sample a section of the document and detect the background color.
Page 146 5 Tools For information on an Activity Report, refer to "Activity Report" (P.655). Transmission Report - Job Undelivered Select whether or not to automatically print a Transmission Report - Job Undelivered. Transmission Report - Job Deleted Select whether or not to automatically print a Transmission Report - Job Deleted for a cancelled document.
Page 147: Maintenance
Delete All Data This feature is designed to prevent the leakage of confidential information of a customer when the machine is returned to Fuji Xerox. By executing [Start], all data registered on the machine is deleted. Do not use this feature normally.
Page 148: Watermark
5 Tools Watermark Watermark is the function to print text or background pattern on the whole page to inhibit the replication of documents. You can configure Watermark settings such as date or text, background pattern, and watermark to embed. Date Format Set the format for printing dates in annotations and watermarks.
Page 149: Secure Watermark
The feature may not operate properly depending on a document or conditions. For more information, contact our Customer Support Center. • Please note that Fuji Xerox is not liable for any damages caused by the use or without the use of the Secure Watermark feature.
Page 150 Note • An optional component is required to use this feature. For more information, contact our Customer Support Center. • This feature is only available for a Fuji Xerox manufactured machine installed with the Secure Watermark feature. Secure Watermark Control Set whether or not to detect a protection code embedded in a document.
Page 151 Common Service Settings Client Print Set whether or not to forcibly use the Force Secure Watermark feature when printing from a client computer. To prioritize the settings in the machine, select [Allow Device Settings to Override], and to prioritize the settings of the software such as TrustMarkingBasic (purchase separately) or the print server, select [Allow Client Settings to Override].
Page 152: Force Annotation
5 Tools Print this Sample List Prints hidden text samples of various densities. Select [Watermark/Background Contrast], referring to the print samples. Force Annotation Annotation is forcibly printed out according to the layout template associated with each job type. Note • When a watermark, a secure watermark, and/or a print universal unique ID is specified to a document, force annotation is overlapped.
Page 153: Print Universal Unique Id (Apeosport Series Models Only)
Common Service Settings Media Print Print Fax Print E-mail Report Note • You can associate a layout template with Client Print when a print job is sent from a computer. • You can associate a layout template with Print Stored File when printing a file in a folder. Delete Layout Template Deletes a layout template.
Page 154: Image Log Control (Apeosport Series Models Only)
• Searching for images and print job logs allows the system administrator to grasp the identification information of the user who instructed the job. Note that Fuji Xerox is not responsible for a privacy issue of the user caused by using the Image Log Control feature.
Page 155 Common Service Settings - [Low]: A job is executed. However, the warning will be displayed at the end of the job and notifies the user that the image creation failed. • Up to 200 image logs can be stored in the machine. •...
Page 156: Notify Job Completion By E-Mail
5 Tools Assurance Level Allows you to select an assurance level, which affects whether an image log is surely trans- ferred to a log management server, from [High] or [Low]. When [High] is set and if a image log transfer fails, up to 200 logs are saved in the machine as untransferred logs. When the num- ber of untransferred logs saved in the machine exceeds 200, the next job will not be exe- cuted.
Page 157: Auto Job Promotion
Common Service Settings Note • This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center. Offset Stacking (Center Tray) Offsetting means that each set of copies is delivered to the center tray and shifted slightly to separate it from the previous job.
Page 158 5 Tools Default Print Paper Size You can set the most commonly-used paper size, A4 or 8.5 × 11", to print reports and/or lists. Odd Page 2 Sided You can specify whether or not to add a blank page when a document containing an odd number of pages is printed in 2-sided.
Page 159 Common Service Settings × Paper size group AB series (8 13") AB series Loading position Size/ Orientation 16 K (Taiwan) 16 K (Taiwan) (Taiwan) 16 K (mainland China) 16 K (mainland China) (mainland China) Postcard No.3 standard envelopes Commercial #10 envelopes Monarch 7.3/4 envelopes...
Page 160 5 Tools AB series AB series Paper size group × × (8 K / 16 K) 13 / 8 14") Loading position Size/ Orientation × 8.5" × 8.5" × 7.25 10.5" × 10" × 10" × 11" × 11" × 13"...
Page 161 Common Service Settings Paper size group Inch series Loading position Size/ Orientation × 8.5" × 8.5" × 7.25 10.5" × 10" × 10" × 11" × 11" × 13" × 14" × 17" × 18" SRA3 16 K (Taiwan) 16 K (Taiwan) (Taiwan) 16 K...
Page 162: Keyboard Input Restriction
5 Tools Paper size group Inch series Loading position Size/ Orientation Monarch 7.3/4 envelopes × Postcard (4 6") × Photo 2L (5 7") × Postcard (6 9") O: Available X: Not available Millimeters/Inches Allows you to select unit of measurement displayed on the screen from [Millimeters] or [Inches].
Page 163: Data Restoration
Common Service Settings prevents unauthorized access to the stored data. To activate this feature, set an encryption key. Note • An optional component is required to use this feature. For more information, contact our Customer Support Center. Select [Data Encryption]. Select [On].
Page 164 5 Tools Encryption Key for Confidential Data Allows you to set an encryption key to encrypt confidential information such as the passcode of the system administrator and a folder. Encrypting confidential information prevents a network hacking and an unauthorized access to the information. single-byte characters Enter an encryption key of 4 to 12 using alphanumeric characters.
Page 165: Software Download
Common Service Settings Important • When [On] is set, be sure the followings: - If you lose the system administrator's user ID and passcode, the items restricted to the service representative cannot be changed. - If you lose the passcode, our service representative cannot perform maintenance in the case when an error occurs in the machine.
Page 166: Copy Service Settings
5 Tools Copy Service Settings In [Copy Service Settings], you can configure settings related to the Copy feature. The following shows the reference section for each procedure. Copy Tab - Features Allocation ....................164 Preset Buttons ...........................165 Copy Defaults ...........................165 Copy Control..........................170 Original Size Defaults.......................172 Reduce/Enlarge Presets......................172 Custom Colors...........................172...
Page 167: Preset Buttons
Copy Service Settings Repeat steps 2 and 3 as required, and then select [Save]. Preset Buttons Paper Supply - Button 2 - 5 You can select the paper tray displayed in the second to fifth buttons in [Paper Supply] on the [Copy] screen.
Page 168: Output Color
5 Tools Output Color Set the default value for [Output Color] in the [Copy] screen. When [No Default] is selected, select the output color in the [Copy] screen before making copies. Single Color Set the default value for [Single Color] in [More...] of [Output Color] in the [Copy] screen. You can select from six preset colors and six custom colors.
Page 169: Background Suppression
Copy Service Settings Background Suppression Set the default value for [Suppress Background] of [Image Enhancement] in the [Image Quality] screen. [Background Suppression] is valid when [Original Type] is set to [Photo & Text], [Text], or [Maps]. Color Balance - Yellow / Color Balance - Magenta / Color Balance - Cyan / Color Balance - Black Set the default density levels for the [Color Balance] in the [Image Quality] screen.
Page 170 5 Tools Edge Erase - Right Edge Set the default value for the amount of edge erased from the original in the right directions in [Edge Erase] in the [Layout Adjustment] screen. Set the value from 0 to 50 mm in 1 mm increments.
Page 171 Copy Service Settings Sample Job Set the default value for [Sample Job] in the [Job Assembly] screen. Annotations - Stored Comment Set the default value for [Stored Comments] displayed when [Comment] is selected for [Annotations] in the [Output Format] screen. You can select a comment type from eight preset types and custom text registered.
Page 172: Copy Control
5 Tools Booklet Creation - Default Cover Tray Set the default value for [Covers] which is displayed when you select a Cover page option in the [Booklet Creation] screen. Covers - Default Front Cover Tray, Default Back Cover Tray Set the default value for [Front Cover] and [Back Cover] which are displayed when you select a Front Cover and Back Cover option in the [Covers] screen.
Page 173 Copy Service Settings Important • This feature is applied only when a copy is made using the document glass. This setting is not reflected in the magnification (100%) under [Independent X-Y%] or [Calculator %]. Note • A magnification displays [100%] even if [Fine-tune 100%] is selected. ID Card Copy - Reduce/Enlarge Set the copy magnification ratio when to copy IC cards.
Page 174: Original Size Defaults
5 Tools Page Number Position - Top Left, - Top Center, - Top Right, - Bottom Left, - Bottom Center, and - Bottom Right You can adjust the position to print a page number finely. Bates Stamp - Top Left, - Top Center, - Top Right, - Bottom Left, - Bottom Center, and - Bottom Right You can adjust the position to print a bates stamp finely.
Page 175: Annotations - Create Comments
Copy Service Settings Annotations - Create Comments Register text to print with [Comment] under [Annotations]. You can enter up to 64 single-byte characters. For information about how to enter characters, "Entering Text" (P.31).
Page 176: Connectivity & Network Setup
5 Tools Connectivity & Network Setup In [Connectivity & Network Setup], you can set up the type of the machine connected to the client in [Port Settings], and set parameters required for communications in [Protocol Settings]. For information on Connectivity and Network Settings, refer to "Printer Environment Settings" (P.281) or "E-mail Environment Settings"...
Page 177 Connectivity & Network Setup Auto Eject Time Configure the time that the data so far received by the machine will automatically be printed since data is no longer sent to the printer. You can enter a time between 5 and 1275 seconds in 5 seconds increments. Adobe Communication Protocol Standard Select this when the output protocol of the print driver is in the ASCII format.
Page 178 5 Tools Port Number Enter a port number for LPD from 1 to 65535. The default value is 515. Important • Do not use the numbers assigned to the other ports. Maximum Number of Sessions Enter the maximum number of client sessions using LPD. You can enter a number from 1 to 10 in 1 session increments.
Page 179: Upnp Discovery
Connectivity & Network Setup Important • Do not use the numbers assigned to the other ports. SNMP Port Status Select [Enabled] to use SNMP, when you use any web applications manufactured by Fuji Xerox to control the machine on the network. FTP Client Port Status Select [Enabled] when you use the Scan to PC service with FTP transmission.
Page 180: Protocol Settings
5 Tools Port Number Enter a port number for the Internet Services from 1 to 65535. The default value is 80. Important • Do not use the numbers assigned to the other ports. Note • You cannot select [Port Number], if HTTP port is disabled. To configure [Port Number], enable port status and reboot the machine, and then configure [Port Number].
Page 181 Connectivity & Network Setup Auto Select this to detect the Ethernet transmission rate automatically. 100 Mbps Full-Duplex Select this to set 100BASE-TX (Full Duplex) as the default value. 100 Mbps Half-Duplex Select this to set 100BASE-TX (Half Duplex) as the default value. 10 Mbps Full-Duplex Select this to set 10BASE-T (Full Duplex) as the default value.
Page 182 5 Tools IPv4 - Subnet Mask Enter the subnet mask using the keyboard displayed or the numeric keypad when selecting [STATIC] at [IPv4 - IP Address Resolution]. Note • Enter the address in the format "xxx.xxx.xxx.xxx", where "xxx" is a numeric value from of 0 to 255.
Page 183: Machine's E-Mail Address/Host Name
Connectivity & Network Setup IPv6 - DNS Server Setup Set the DNS server for IPv6. Get IP Address from DHCP Set whether or not to automatically obtain the address of the DNS server from the DHCP server. DNS Server IP Address When [Get IP Address from DHCP] is set to [Disabled], manually set the DNS server address.
Page 184: Proxy Server Settings (Apeosport Series Models Only)
5 Tools Host Name Enter the host name with up to 16 single-byte characters. Domain Name Enter the domain name with up to 64 single-byte characters. Proxy Server Settings (ApeosPort Series Models Only) Configure the settings for a proxy server. Configure a proxy server when using a Web application.
Page 185: Outgoing/Incoming E-Mail Settings
Connectivity & Network Setup HTTPS Proxy Server Authentication Select [Enabled] when authentication is required to connect to the HTTPS proxy server. HTTPS Proxy Server Login Name Enter a login name of the HTTPS proxy server. Up to 31 characters are allowed. HTTPS Proxy Server Password Enter a password of the HTTPS proxy server.
Page 186: Remote Authentication/Directory Service
5 Tools SMTP Server Port Number Enter a port number in the range from 1 to 65535. The default value is 25. Important • Do not use the numbers assigned to the other ports. E-mail Send Authentication Select one from [Off], [POP before SMTP], or [SMTP AUTH]. Note •...
Page 187 Connectivity & Network Setup Note • For IPv4, enter the address in the format "xxx.xxx.xxx.xxx", where "xxx" is a numeric value from 0 to 255. • For IPv6, enter the address in the format "xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx", where "xxxx" is a hexadecimal value. Primary Server - Port Number Set the primary server port number from 1 to 65535.
Page 188 5 Tools Direct Authentication User ID and password entered by a user are used for LDAP authentication. Authentication of User Attributes The user ID entered is used as an attribute specified in [Attribute of Typed User Name] to perform a search on the LDAP server. [Attribute of Login User Name] of a user found through the search is used as the user ID of a job and the owner of a job flow sheet and a folder.
Page 189 Connectivity & Network Setup Scope of Search from Root Entry Select the search range from the root entry. Root entry only - Searches the root level only. One level below root entry only - Searches from the root level to one level below the root level. All levels below root entry - Searches from the root level to all lower levels below the root level.
Page 190 5 Tools Attribute Name of Custom Items 1, 2, and 3 Set the attribute names assigned to custom items 1 to 3. Up to 16 single-byte characters are allowed. Attribute Type of Certificate Set the certificate attribute type. Select and enter the field name to use as a certificate from among the user information registered on the LDAP server.
Page 191: Security Settings
Connectivity & Network Setup Security Settings Set the security settings. SSL/TLS Settings Configure the SSL/TLS settings. Device Certificate - Server Select a certificate for HTTP SSL/TLS communications. HTTP - SSL/TLS Communication Select whether or not to enable HTTP SSL/TLS communications. HTTP - SSL/TLS Port Number Set the port number used for HTTP SSL/TLS communication from 1 to 65535.
Page 192 5 Tools S/MIME Communication Select whether or not to enable S/MIME communications. Receive Untrusted E-mail If you select [No], the machine does not receive the following e-mail: E-mails other than e-mail sent by S/MIME when [S/MIME Communication] is set to [Enabled]. E-mails that fails to attach a signature or verification.
Page 193 Connectivity & Network Setup XPS Signature Select the setting for XPS Signature from [Do not add signature], [Always add invisible signature], or [Select during send]. IPSec Settings Configure the IPSec settings. Note • For [IKE Authentication Method], [Preshared Key], [DH Group], and [PFS Settings], consult your network administrator.
Page 194: Other Settings
5 Tools Login User Name Enter the login user name with up to 128 characters. Login Password Enter the login password with up to 128 characters. Server Certificate Verification Select whether or not to verify a server certificate when [PEAP/MS-CHAPv2] is selected in [Authentication Method].
Page 195 Connectivity & Network Setup Domain Filtering Set the domain filtering settings for the E-mail and Internet Fax features. Domain Filtering When [Allow Domains] is selected, you can specify domains to permit transmissions. When [Block Domains] is selected, you can specify domains to prohibit transmissions. Domains 1 to 50 When [Domain Filtering] is set to [Allow Domains] or [Block Domains], you can specify up to 50 domains to allow or block transmissions.
Page 196: Print Service Settings
5 Tools Print Service Settings In [Print Service Settings], you can configure settings related to the Print feature. Using CentreWare Internet Services, you can make more detailed settings. For more information, refer to "CentreWare Internet Services Settings" (P.273). The following shows the reference section for each setting. Allocate Memory ........................194 Delete Form..........................196 Other Settings..........................196...
Page 197 Print Service Settings HP-GL/2 Auto Layout Memory Set the working memory area when HP-GL/2 auto layout memory is used. When the hard disk is installed, the area is fixed to the hard disk. When the hard disk is not installed, specify the area for working memory.
Page 198: Delete Form
5 Tools Note that print data exceeding the memory capacity set is not accepted. In such cases, select [Spool to Hard Disk] or [No Spooling]. Spool to Hard Disk Carries out spooling. The receiving buffer for spooling uses the hard disk. Receiving Buffer - IPP No Spooling Does not use spooling.
Page 199: Substitute Tray
Print Service Settings Substitute Tray When there is no tray containing the paper size selected by the Auto Paper selection, select whether or not to print with paper loaded in another paper tray. In the event of using a substitute tray, select the paper size from [Use Larger Size], [Use Closest Size], or [Select Tray 5].
Page 200 5 Tools Resume by User Displays a confirmation screen before cancelling the print job. After the confirmation, the machine cancels the print job to print the subsequent jobs. When Paper Jam Occurs Specify how the machine handles print jobs after a paper jam is cleared. Resume Job after Jam Clearance When a paper jam is cleared, the machine automatically resumes printing from the next page of the page which was output correctly.
Page 201 Print Service Settings PostScript Default Color Set the default value for Post Script output color. Note • This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center. PostScript Paper Supply Select whether the PostScript DMS (Deferred Media Selection) feature is enabled or disabled when the paper tray is selected.
Page 202 5 Tools If you instruct the machine to print jobs of multiple documents continuously, the machine may print a smaller-size job first even when a larger-size job is sent first. Job Submission Order Prints jobs in the order of lpr print submission. Important •...
Page 203: Scan Service Settings
Scan Service Settings Scan Service Settings You can configure settings related to the Scan services. Note • This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center. • When [Scan to Fax Server] is selected in the System Settings, [Scan Service Settings] is replaced with [Scan/Fax Service Settings].
Page 204: Scan Defaults
5 Tools Scan Defaults You can set the default settings of the Scan services. When the machine is turned on, or the machine exits the Energy Saver mode, or when the <Clear All> button is pressed, the machine resets to the default values set here. Setting frequently used features and values as the defaults can avoid extra operations required during the use of the machine.
Page 205 Scan Service Settings Important • When [Device Color Space] is selected as default and [Color Space] (P.206) is set to [Disabled], [Auto Detect] of [Color Scanning] in the First Tab does not appear. In addition, when the High Compression Image Kit (optional) is installed to the machine, [MRC High Compression] and [Specific Color] under [File Format] is not displayed either.
Page 206: Scan To Pc Defaults
5 Tools Searchable Text Set the default value for [Searchable Text] in the [File Format] screen under the First Tab. Note • This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center. Language of the Original Set the default language to identify the text on a document.
Page 207: Output Size Defaults
Scan Service Settings Inch Size You can select from size of Inch series such as 8.5 x 11" and 11 x 17". Others You can select from sizes of other than the above series such as photo and postcard sizes. Custom Size You can enter any size.
Page 208: Background Suppression Level
5 Tools Maximum Stored Pages Set the maximum number of pages stored for a scan document. You can specify from 1 to 999 pages. Saturation Set the saturation when scanning a full color document. When a document is scanned, saturation is automatically adjusted according to the value set here. Background Suppression Level Set the background suppression level.
Page 209 Scan Service Settings URL File Expiration Set the retention period for files stored with the Store & Send Link feature. You can specify a value from 1 to 168 hours in 1 hour increments. The default value is 3 hours. Generation of URL Link Set the format of URLs generated with the Store &...
Page 210: Fax Service Settings
5 Tools Fax Service Settings In [Fax Service Settings], you can configure settings related to the Fax service. Note • This feature does not appear for some models. An optional component is required. The items displayed on the screen vary depending on the optional components installed. For more information, contact our Customer Support Center.
Page 211: Fax Defaults
Fax Service Settings Fax Defaults You can set the default settings of the Fax services. When the machine is turned on, or the machine exits from the Energy Saver mode, or when the <Clear All> button is pressed, the machine resets to the default values specified under this menu. By setting frequently used features and values as the defaults, you can simplify operations.
Page 212: Fax Control
5 Tools Delivery Receipts/Read Receipts Set the default value for [Read Receipts] or [Delivery Receipt] of [Acknowledgement Report] in the [Fax/Internet Fax Options] screen. Note • You can select Delivery Receipts or Read Receipts in [Delivery Confirmation Method]. For more information on the delivery confirmation method, refer to "Delivery Confirmation Method"...
Page 213 Fax Service Settings Re-enter Fax Number or E-mail You cannot enter the speed dial when you re-enter the number or address. Use the fax number or e-mail address to enter the recipient. Re-enter Group Recipients Specifies whether you need to re-enter group addresses after entering a group address. Group Send Disabled No group recipient is allowed.
Page 214 5 Tools Save Deleted Faxes When [Yes] is selected for [Save Undelivered Faxes], set whether or not to save cancelled faxes. Saved Faxes - Auto Delete When [Yes] is selected for [Save Undelivered Faxes], set whether or not to automatically delete saved faxes in 24 hours.
Page 215 Fax Service Settings Tray 5. Load paper in Tray 5 and press the <start> button to print the document. To cancel printing, press the <Clear All> button. User Mode Specify the paper sizes to use for printing received fax documents. Regardless of whether the paper is loaded in the trays, only the specified size paper is used for printing.
Page 216 5 Tools Delete Job Deletes the data partially stored. Run Job Treats the read-in data as valid, and start scanning the document partially stored. Maximum Stored Pages Set the maximum number of pages stored for a fax document. You can specify from 1 to 999 pages.
Page 217: Fax Received Options
Fax Service Settings Fax Received Options Fax Received Options allows you to specify a method for classifying received fax documents into specified folders. Folder Selector Setup If you set the classification by line type, the machine classifies the received documents by line type and store them in the folders specified.
Page 218: Original Size Defaults
5 Tools Original Size Defaults You can set the original sizes displayed in [Original Size] in the [Layout Adjustment] screen. You can assign original sizes to the buttons other than [Auto Detect]. If you frequently use non-standard size paper for scanning, setting non-standard size as the default will save your time to specify the size each time.
Page 219: Internet Fax Control
Fax Service Settings Note • A G3 ID (fax number) can consist of not more than 20 digits, including 0 to 9, +, and space. G3 Line 1 to 3 - Dial Type Set the dial type. Tone Tone dialing line. 10pps Pulse dialing line.
Page 220 5 Tools TIFF-J Select this profile for sending documents in JBIG. Broadcast Starting Rate Set the default value for the communications mode for the broadcasting for the Internet fax. Delivery Confirmation Method Set the default value for the method of confirming that an Internet fax sent has arrived or not. To print a transmission result, set [Print Delivery Confirmation Mail] to [On] under [E-mail/ Internet Fax Service Settings] >...
Page 221 Fax Service Settings Fax Transfer Maximum Data Size When forwarding a received e-mail from Internet fax to fax, set the maximum data size. No Limit No limit on data size. Limit Size Specify a value from 1 to 65535 KB in 1 KB increments. If a data size exceeds the specified value, the data is deleted.
Page 222: E-Mail/Internet Fax Service Settings
5 Tools E-mail/Internet Fax Service Settings In [E-mail/Internet Fax Service Settings], you can configure settings related to the e- mail and the Internet Fax service. Note • This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center.
Page 223 E-mail/Internet Fax Service Settings Read Receipts When an e-mail is sent from the machine, select whether or not to use the Read Receipts feature. The Read Receipts feature is disabled. Uses the Read Receipts feature. Important • For the Internet fax read receipts setting, select either [Delivery Receipts] or [Read Receipts] in [Delivery Confirmation Method] under [Tools] >...
Page 224 5 Tools Allow to edit From if Search Found Set whether or not to protect e-mail addresses from being changed under [From] on the [E- mail] tab when a login user retrieves an e-mail address. Allow to edit From if Search Failed Set whether to protect e-mail addresses from being changed under [From] on the [E-mail] tab when a login user fails to retrieve an e-mail address.
Page 225: Folder Service Settings
Folder Service Settings Folder Service Settings In [Folder Service Settings], you can configure settings to handle files stored in folders. On the [Tools] screen, select [Folder Service Settings]. For the method of displaying the [Tools] screen, refer to "System Settings Procedure" (P.114). Select an item to set or change.
Page 226: Job Flow Service Settings (Apeosport Series Models Only)
5 Tools Job Flow Service Settings (ApeosPort Series Models Only) In [Job Flow Service Settings], you can configure the settings related to the Job Flow. The Job Flow is a function to perform a series of jobs registered. Also, in [Job Flow Service Settings], you can configure a pool server. As for [Pool Server], [Pool Server Login Method], and [Job Flow Sheet List Default], however, leave the default settings unchanged because a pool server is not available for the machine.
Page 227: Media Print Service Settings
Media Print Service Settings Media Print Service Settings In [Media Print Service Settings], you can select the paper trays displayed for [Paper Supply] in the [Media Print - Text] and [Media Print - Photos] screens. When the USB Media Print Kit (optional) is installed in the machine, you can import and print image data (DCF1.0 (Exif 2.0 - 2.2 compliant JPEG/TIFF files)) from a digital camera and document files (PDF, TIFF, XML Paper Specification (XPS), or JPEG (JFIF)).
Page 228: Stored File Settings
5 Tools Stored File Settings In [Stored File Settings], you can select whether to automatically delete files stored on the machine. Set the expiration date and the time of deletion. You can also set whether or not to delete the stored file by file type. On the [Tools] screen, select [Stored File Settings].
Page 229 Stored File Settings Minimum Passcode Length for Stored Jobs Set the minimum number of allowed passcode digits between 0 and 12 digits. A passcode is required when Secure Print or Private Charge Print files are to be stored or printed. A passcode must be a string consisting of the number of digits that is equal to or larger than the value specified here.
Page 230: Web Applications Service Setup (Apeosport Series Models Only)
It also allows you to directly upload and print a file without going through another computer. Note • To use this feature, the External Access Kit (optional) and any Fuji Xerox manufactured web applications (purchased separately) are required. For more information, contact our Customer Support Center.
Page 231 Web Applications Service Setup (ApeosPort Series Models Only) Enable SSL/TLS communication. 1) Click [SSL/TLS Settings]. 2) Select the [Enabled] check box for [HTTP - SSL/TLS Communication]. 3) Select the [Enabled] check box for [Verify Remote Server Certificate]. 4) Click [Apply]. 5) When the right frame on the web browser will change to the machine reboot display, click [Reboot Machine].
Page 232: Server Setup
5 Tools Server Setup This section describes how to register a server on access web applications. Note • If there are one or more servers to register, it is helpful to assign the servers to the buttons displayed on the [Services Home] screen. For information on changing the buttons on the [Services Home] screen, refer to "Customizing the Control Panel"...
Page 233: Other Settings
Web Applications Service Setup (ApeosPort Series Models Only) Use User ID - When [Login Type] is set to [Login to Remote Accounts]: The machine accesses the remote service using the user information authenticated on the machine. - When [Login Type] is set to [No Login Required] or [Login to Local Accounts]: The machine prompts the user to input User ID and password to access Web applications.
Page 234: Web Browser Setup (Apeosport Series Models Only)
Important • Configure [Web Applications Version] as required when a service which works in ApeosPort is used. Note • To use this feature, the External Access Kit (optional) and any Fuji Xerox manufactured web applications (purchased separately) are required. For more information, contact our Customer Support Center.
Page 235 Web Browser Setup (ApeosPort Series Models Only) When SSL Certificate Verification Fails Set whether to stop accessing the site or to display a confirmation screen for access if SSL certificate verification fails. Enable File Printing Set whether or not to use the File Printing feature. The File Printing feature allows you to directly print the printable files obtained from the remote Web server.
Page 236: Setup
5 Tools Setup In [Setup], you can create or update folders, job flows, and the Address Book. Note • This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center. The following shows the reference section for each setting.
Page 237 Setup Select items and set the required settings. When you finish required settings, select [Save]. Folder Name Set the folder name. Enter up to 20 single-byte characters using the keyboard displayed or the numeric keypad. For information about how to enter characters, refer to "Entering Text" (P.31). Check Folder Passcode Set an access restriction to permit operations for specified users only.
Page 238: Stored Programming
5 Tools Cut Link Cancels the link between a folder and a linked job flow sheet. Create/Change Link A screen to link a job flow sheet appears. You can select the existing job flow sheets or create a new job flow sheet. For more information about the operation, refer to "Create Job Flow Sheet"...
Page 239: Restrictions On Using Job Flow
Setup DocuCentre Series Models Internet Output Print Mail Input Fax Documents for Secure Polling Scanning Fax to Folder Internet Fax Received Print Stored O : Available X : Not available : Available depending on the System Administration mode settings ApeosPort Series Models Internet Output Print...
Page 240 5 Tools Select [Create Job Flow Sheet]. Carry out the job flow operation in accordance with your purpose. Sheet Filtering You can filter the job flow sheets to display. Select the filtering conditions, and then select [Save]. Note • The screen displayed varies depending on the Login Type selected.
Page 241 Setup Create New Job Flow Sheet Create a new job flow. Select an item to set, and then select [Edit]. Delete Deletes all setting values of the selected item. Edit Confirm or change the settings of the selected item. Close Menu Deselect the selected item.
Page 242 5 Tools Send as Internet Fax Specify destinations for fax transmission. You can specify a total of 100 destinations, either by selecting from the Address Book or by direct input. Important • You cannot use wildcards or group dial numbers. Note •...
Page 243 Setup Name/E-mail Address Displays the recipient name or e-mail address specified. Subject Enter a subject using the keyboard displayed. Delete Recipient Deletes all information for the selected recipient information. Edit Displays the [Edit Recipient] screen, which allows you to check or change the recipient selected.
Page 244 5 Tools Name, Server, Save in, User Name, and Password Select [Name], [Server], [Save in], [User Name], or [Password] to display an input screen. The numbers of characters you can input are as follows: Name: Up to 18 single-byte characters Server: Up to 64 single-byte characters Save in: Up to 128 single-byte characters User Name: Up to 97 single-byte characters...
Page 245 Setup Paper Supply Select a paper tray for printing. When [Auto Select] is selected, the same paper size as the document size is used. Auto Select A suitable paper tray is automatically selected. Trays 1 to 4 and 6 (optional) Select paper from five trays.
Page 246: Create Job Flow Sheet Keyword
5 Tools Edit You can edit the selected job flow sheet. The procedure of change is the same as creation of a new job flow sheet. For more information, refer to "Create New Job Flow Sheet" (P.239). Create Job Flow Sheet Keyword You can register job flow search keywords.
Page 247 Setup Select [Address Type]. Select the address type, and then select [Save]. Select an item to set and set. When the settings are completed, select [Save]. When selecting [E-mail] as the address type The following items appear: Address Type Given Name E-mail Address Custom Item 1 Name...
Page 248: Address Type
5 Tools When selecting [Server] as the address type The following items appear: Address Type Save in Name User Name Transfer Protocol Password Server Name/IP Address Port Number Shared Name (SMB Only) When selecting [Fax] as the address type The following items appear: Address Type Delay Start Fax Number...
Page 249: Transfer Protocol
Setup Given Name Enter a recipient given name with up to 32 single-byte characters. For information about how to enter characters, refer to "Entering Text" (P.31). Custom Item 1 The attribute name set as [Custom Item 1 attribute name] is shown as the item name. You can input any information as an auxiliary item.
Page 250 5 Tools Save In Enter the directory for storing files. When SMB is selected, use a UNC format. Transferring via FTP For example: aaa/bbb When you save files in the bbb directory under the aaa directory in the root directory. Transferring via SMB For example: aaa\bbb When you save files in the bbb directory under the aaa directory in a specified volume.
Page 251 Setup Select [Print Cover Page]. Select [Comments]. Select any comment from the list of comments displayed under [Recipient's Comment] and [Sender's Comment]. Note • Select [ ] to display the previous screen or [ ] to display the next screen. Select [Save].
Page 252: Relay Broadcast
5 Tools Select [On]. Enter the F code with the numeric keypad. Note • The F code consists of "0" + folder number. For example, if the folder number is 123, the F code will be "0123". Enter the password as required with the numeric keypad, and then select [Save].
Page 253: Create Fax Group Recipients
Setup Internet Fax Profile Set the format of the Internet fax profile. A profile is specified to restrict attribute information such as image resolution and paper size for transmissions between Internet Fax-enabled machines. TIFF-S The Internet fax standard profile. For documents larger than A4, the size is automatically reduced to A4 when transmission.
Page 254: Add Fax Comment
5 Tools Enter a speed dial number (four digits) to register with the numeric keypad, and then select [Add to this Group]. Repeat step 4 to register the address numbers. Select [Save]. Delete this group Deletes all information registered on a group. Delete from this group Deletes a registered address.
Page 255: Accounting
Accounting Accounting In [Accounting], you can register the users that will use the machine, and set the operation settings of the Accounting feature. For more information about this feature, refer to "Authentication and Accounting Features" (P.363). The following shows the reference section for each setting. Create/View User Accounts .....................
Page 256: Account Limit
5 Tools Select any item, and set it. Select [Close]. User ID Enter a user ID to use the machine. Up to 32 single-byte characters are allowed. User Name Set a user name. Up to 32 single-byte characters are allowed. For information about how to enter characters, refer to "Entering Text"...
Page 257: Reset Account
Accounting Change Account Limit Set the maximum number of pages for copying, scanning, or printing. You can specify a number from 1 to 9999999 (7 digits) sheets in 1 sheet increments. The following limits can be placed on the Copy service for each user: Permission to use: [Free Access], [Black &...
Page 258: View Accounts
5 Tools Reset Total Impressions Resets the current cumulative number of pages for a selected user, returning it to zero. Reset Resets the current cumulative number of pages for users. Once reset, the previous count cannot be restored. Cancel Cancels resetting the cumulative number of pages. View Accounts Selecting [Xerox Standard Accounting] on the [Accounting Type] screen allows you to check the following for each registered user or group: (1) the maximum number of times...
Page 259: System Administrator's Meter (Copy Jobs)
Accounting Note • [Meter (Print Jobs)] is displayed when [Disable Accounting] is selected for [Print Service] in the [Auditron Mode] screen under [Accounting Type]. Print the Meter Report Prints a meter report, which is helpful when you check counters before you reset or delete them.
Page 260: Accounting Login Screen Settings
5 Tools Note • The services displayed on the screen vary depending on the machine configuration. • When [Enable Accounting] is selected for a service, [ ] is displayed on the button of the applicable service on the [Services Home] screen. Also, [ : Requires Login] is displayed at the lower left of the [Services Home] screen.
Page 261: Fax Billing Data
Accounting Mask Account ID (***) You can set how an entered Account ID is shown on the screen. Use this feature to enhance security as required. Note • This item is displayed when [Network Accounting] is selected in [Accounting Type]. Show As you enter the Account ID, the characters are echoed on the screen in the normal way.
Page 262: Accounting/Billing Device Settings
• The features described in this section may not appear for some models. Optional components or related products provided by Fuji Xerox are required to use the features. For more information, contact our Customer Support Center.
Page 263 Accounting This feature is available for Card Activated - Cumulative. Scan Ahead for Copy Job The feature is effective for the Copy service. Select whether or not to enable the Scan Ahead feature for copy jobs. Select from [Disabled] and [Enabled]. This feature is available for Card Activated - Cumulative, Card Activated - Subtractive, CoinKit, Dispenser, and Smart Card Reader.
Page 264: Authentication/Security Settings
5 Tools Authentication/Security Settings In [Authentication/Security Settings], you can configure the authentication and security settings. For more information about the feature, refer to "Authentication and Accounting Features" (P.363). The following shows the reference section for each setting. System Administrator Settings....................262 Authentication...........................263 Allow User to Disable Active Settings ..................270 Job Status Default ........................270...
Page 265: Authentication
Authentication/Security Settings For more information about [Passcode Entry from Control Panel], refer to "Passcode Policy" (P.267). Select [System Administrator's Passcode]. Select [New Passcode]. Enter a new passcode (4 to 12 digits) using the keyboard displayed, and then select [Save]. Note •...
Page 266 5 Tools Important • When a user is authenticated by a remote authentication server (except ApeosWare Authentication Agent/ApeosWare Authentication Management), the authenticated user can access the services through the control panel based on the permission information obtained from the remote server. •...
Page 267: Create Authorization Groups
Authentication/Security Settings To use the Authentication feature, authentication information such as a user ID and passcode needs to be entered in a print driver. If authentication fails, the print data sent to the machine is saved in the machine or deleted according to the Charge Print settings.
Page 268: User Details Setup
5 Tools When Protection Code is Detected Select whether or not to temporarily allow the machine to process a job even if the machine detects a protection code embedded in a document. Note • This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center.
Page 269: Passcode Policy
Authentication/Security Settings When [Log Out when Card is Removed] is selected, you can logout from the machine by removing the smart card from the smart card reader. When [Log Out from Control Panel] is selected, you can logout by operating the touch screen or control panel. Save remote accounts in this machine Select whether or not to save the user information used for remote authentication.
Page 270 5 Tools Note • For more information on the sub user, refer to "Sub User" (P.366). • For more information on the Charge Print and Private Charge Print features, refer to "11 Job Status" > "Printing and Deleting Stored Jobs" and "12 Computer Operations" > "Print" in the User Guide.
Page 271 Authentication/Security Settings Job Login Failure Set the processing to apply to jobs authentication failed (whose information such as the user ID and passcode has been incorrectly registered on the print driver). - To save jobs as Private Charge Print, select [Save as Charge Print Job]. - To delete jobs, select [Delete Job].
Page 272: Allow User To Disable Active Settings
5 Tools Allow User to Disable Active Settings You can temporarily disable active settings such as Force Watermark, Force Secure Watermark, Print Universal Unique ID, and Force Annotation features that have been enabled. Use this feature when you want use active settings for most jobs but not for specific jobs.
Page 273: Overwrite Hard Disk
Authentication/Security Settings Overwrite Hard Disk Select whether or not to conduct hard disk overwriting. If you overwrite the hard disk, you can select whether to overwrite once or three times. When copy, fax, scan, or print processing is completed, the data is deleted from the hard disk and the area on which the deleted data was stored is automatically overwritten with blank data.
Page 274 5 Tools When turning off the machine, make sure no operation is running. Train the users to turn off the machine after an active operation completes, if any. Note that the Data Security Kit is used to protect deleted document data from being recovered;...
Page 275: Centreware Internet Services Settings
6 CentreWare Internet Services Settings This chapter describes how to set up CentreWare Internet Services. Installation of CentreWare Internet Services ..........274 Starting CentreWare Internet Services .............276 Configuring Machine Settings Using CentreWare Internet Services ..277...
Page 276: Installation Of Centreware Internet Services
6 CentreWare Internet Services Settings Installation of CentreWare Internet Services CentreWare Internet Services provides services such as displaying the status of the machine and jobs, and altering configurations using a web browser in a TCP/IP environment. Preparations Prepare a computer supporting the TCP/IP protocol to use CentreWare Internet Services.
Page 277 Installation of CentreWare Internet Services When a passcode is required, select [Next] and enter the system administrator's passcode, then select [Enter]. Note • The default user ID is "11111". • The default passcode is "x-admin". 3) Select [Tools] on the [Services Home] screen. 4) Select [System Settings].
Page 278: Starting Centreware Internet Services
6 CentreWare Internet Services Settings Starting CentreWare Internet Services To use CentreWare Internet Services, perform the following procedure on your computer. When Login Type is selected on the machine, authentication is required to access the machine via a web browser. Start a web browser.
Page 279: Configuring Machine Settings Using Centreware Internet Services
Configuring Machine Settings Using CentreWare Internet Services Configuring Machine Settings Using CentreWare Internet Services CentreWare Internet Services enables you to change various settings on the machine from a computer. Note • Confirm that the port in use is enabled in [Properties] tab > [Connectivity] > [Port Settings] of CentreWare Internet Services when an item that you want to set is not displayed.
Page 280 6 CentreWare Internet Services Settings Item How to Select Overview/Reference Usage Counters Select from [Status] tab Displays the total number of pages > [Counters] printed for each service. Displays the cumulative time of Total Runtime runtime (printing or scanning), standby time, Sleep mode time, warm-up time, and power-off time of the machine by minutes.
Page 281 Configuring Machine Settings Using CentreWare Internet Services Item How to Select Overview/Reference Notify Job Completion Select from [Properties] Refer to "Notify Job Completion by E- by E-mail tab > [General Setup] > mail" (P.154). [Alert Notification] E-mail Notification for Allows you to configure the recipient of Machine Status the notification and a status of which to be notified.
Page 282 6 CentreWare Internet Services Settings Item How to Select Overview/Reference Authentication Select from [Properties] Refer to "Authentication" (P.263) Configuration tab > [Security] User Details Setup Refer to "User Details Setup" (P.266) Create Authorization Refer to "Create Authorization Groups" Groups (P.265). Remote Authentication Refer to "Remote Authentication/ Servers...
Page 283: Printer Environment Settings
7 Printer Environment Settings This chapter describes the settings to use the Print feature on the machine. Print Overview ..................282 Installation When Using Parallel Port ............285 Installation When Using USB Port ............288 Installation When Using TCP/IP (LPD/Port 9100) ........290 Installation When Using NetWare.............293 Installation When Using Microsoft Network (SMB) ........296 Installation When Using Internet Printing Protocol (IPP) ......298 Installation When Using EtherTalk............300...
Page 284: Print Overview
7 Printer Environment Settings Print Overview This machine can be set up as a local printer by directly connecting the machine to a computer using a USB interface cable or a parallel interface cable. Similarly, it can be set up as a network printer by connecting the machine to a network. Enable the necessary port using the control panel or CentreWare Internet Services.
Page 285 Print Overview Note • The machine does not support Remote Printer (RPrinter) mode. • You can use the machine as a printer in a NDPS environment by using a Novell NDPS Gateway. To use the machine as a printer in a NDPS environment, you need to have the machine operating in a NetWare print environment beforehand, or enable LPD in advance and set it as a gateway destination in a Novell NDPS Gateway setup.
Page 286: Supported Operating Systems
7 Printer Environment Settings Supported Operating Systems Connection Local Network connection method connection Port Ether Bon- Parallel Port NetWare 9100 Talk jour TCP/ TCP/ IPX/ TCP/ TCP/ TCP/ Apple Bon- Protocol BEUI Talk jour Windows 2000 Windows XP Windows Server 2003 Windows Server 2008 Windows...
Page 287: Installation When Using Parallel Port
Installation When Using Parallel Port Installation When Using Parallel Port This section describes how to install the machine using a parallel interface. The following shows the reference section for each procedure. Step 1 Preparations........................285 Step 2 Configuration on the Machine ..................288 Step 3 Configuration on the Computer ..................
Page 288: Step 3 Configuration On The Computer
7 Printer Environment Settings Configure the following settings if required. Print Mode Configure the printer language on the machine to that of the received data. Enable this setting to accept a job with PJL commands. The PJL commands are independent of any printer languages. A printer language used in the data received next can be set independently of the current printer language.
Page 289: Centreware Internet Services Setting Items
Installation When Using Parallel Port CentreWare Internet Services Setting Items You can configure the following setting items using CentreWare Internet Services: For details on the setting items, click [Help] at the upper right corner of the CentreWare Internet Services screen to see help. For information on how to start CentreWare Internet Services, refer to "Starting CentreWare Internet Services"...
Page 290: Installation When Using Usb Port
7 Printer Environment Settings Installation When Using USB Port This section describes how to install the machine using a USB interface. The following shows the reference section for each procedure. Step 1 Preparations........................288 Step 2 Configuration on the Machine ..................288 Step 3 Configuration on the Computer ..................289 CentreWare Internet Services Setting Items ................289 Step 1 Preparations...
Page 291: Step 3 Configuration On The Computer
Installation When Using USB Port 5) Select [Enabled], and then select [Save]. Configure [Print Mode] or [Auto Eject Time] as necessary. For information on the setting items, refer to "USB" (P.175) Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close].
Page 292: Installation When Using Tcp/Ip (Lpd/Port 9100)
7 Printer Environment Settings Installation When Using TCP/IP (LPD/Port 9100) This section describes how to install the machine using TCP/IP. The following shows the reference section for each procedure. Step 1 Preparations........................290 Step 2 Configuration on the Machine ..................290 Step 3 Configuration on the Computer ..................291 CentreWare Internet Services Setting Items ................292 Step 1 Preparations The following items are required to use the machine via TCP/IP (LPD/Port 9100).
Page 293: Step 3 Configuration On The Computer
Installation When Using TCP/IP (LPD/Port 9100) 4) Select [Port Status], and then select [Change Settings]. 5) Select [Enabled], and then select [Save]. 6) Select [Close] repeatedly until the [Tools] screen is displayed. Set an IP address and the other addresses. Skip this step if an IP address is already set.
Page 294: Centreware Internet Services Setting Items
7 Printer Environment Settings CentreWare Internet Services Setting Items You can configure the following setting items using CentreWare Internet Services: For details on the setting items, click [Help] at the upper right corner of the CentreWare Internet Services screen to see help. For information on how to start CentreWare Internet Services, refer to "Starting CentreWare Internet Services"...
Page 295: Installation When Using Netware
Installation When Using NetWare Installation When Using NetWare This section describes how to install the machine using Netware. The following shows the reference section for each procedure. Step 1 Preparations........................293 Step 2 Configuration on the Machine ..................293 Step 3 Configuration on the Computer ..................295 CentreWare Internet Services Setting Items ................
Page 296 7 Printer Environment Settings Select [Close]. Note • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the NetWare port is enabled, and confirm the NetWare device name and the network address.
Page 297: Step 3 Configuration On The Computer
Installation When Using NetWare Step 3 Configuration on the Computer To print from the machine, you need to install a print driver on your computer. For information on the supported operating systems, refer to "Supported Operating Systems" (P.284). For information on the driver installation procedures, refer to the manual contained in the Driver CD Kit.
Page 298: Installation When Using Microsoft Network (Smb)
7 Printer Environment Settings Installation When Using Microsoft Network (SMB) This section describes how to install the machine using Microsoft Network (SMB). The following shows the reference section for each procedure. Step 1 Preparations........................296 Step 2 Configuration on the Machine ..................296 Step 3 Configuration on the Computer ..................297 CentreWare Internet Services Setting Items ................297 Step 1 Preparations...
Page 299: Step 3 Configuration On The Computer
Installation When Using Microsoft Network (SMB) obtaining the address. The configuration of an IP address, a subnet mask, and a gateway address is not required. For information on how to set an IP address, refer to "Protocol Settings" (P.178). Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close].
Page 300: Installation When Using Internet Printing Protocol (Ipp)
7 Printer Environment Settings Installation When Using Internet Printing Protocol (IPP) This section describes how to install the machine using Internet Printing Protocol (IPP). The following shows the reference section for each procedure. Step 1 Preparations........................298 Step 2 Configuration on the Machine ..................298 Step 3 Configuration on the Computer ..................299 CentreWare Internet Services Setting Items ................299 Note...
Page 301: Step 3 Configuration On The Computer
Installation When Using Internet Printing Protocol (IPP) Set an IP address and the other addresses. Skip this step if an IP address is already set. If DHCP or BOOTP is available in your environment, configure the method for obtaining the address. The configuration of an IP address, a subnet mask, and a gateway address is not required.
Page 302: Installation When Using Ethertalk
7 Printer Environment Settings Installation When Using EtherTalk This section describes how to install the machine using EtherTalk. The following shows the reference section for each procedure. Step 1 Preparations........................300 Step 2 Configuration on the Machine ..................300 Step 3 Configuration on the Computer ..................301 CentreWare Internet Services Setting Items ................301 Step 1 Preparations The following items are required to set up the machine to use the EtherTalk interface.
Page 303: Step 3 Configuration On The Computer
Installation When Using EtherTalk Configure other EtherTalk settings as necessary. For information on the EtherTalk settings, refer to "CentreWare Internet Services Setting Items" (P.301). Step 3 Configuration on the Computer To print from the machine, you need to install a print driver on your computer. For information on the supported operating systems, refer to "Supported Operating Systems"...
Page 305: 8 E-Mail Environment Settings
8 E-mail Environment Settings This chapter describes the settings to use various services via e-mail on the machine. Note • This feature does not appear for some models. For such models, an optional component is required. For more information, contact our Customer Support Center.
Page 306: E-Mail Overview
8 E-mail Environment Settings E-mail Overview The machine can send and receive e-mails. The following services and features are available using e-mail: E-mail Store & Send Link Internet Fax Service Print E-mail E-mail Notification (Consumable Status) Job Completion Notice Note •...
Page 307 E-mail Overview Notify Job Completion by E-mail You can receive the result of the jobs performed by e-mail. For more information, refer to "Notify Job Completion by E-mail" (P.154). E-mail Notification You can receive an e-mail notification when a file is saved in a folder or a job flow ends.
Page 308: Preparations
8 E-mail Environment Settings Preparations The following items must be set to use the E-mail feature. For more information on the preparations to use the Internet Fax feature, refer to "Preparations" (P.336). Configuration on the Machine Print E-mail Store & E-mail Item Description...
Page 309 Preparations Configuration on the Server Note • Information on server settings, contact your System Administrator. Print E-mail Store & E-mail Item Description E-mail Send Completion Notification Link Notice SMTP POP3 When using the E-mail feature on the machine, an Machine e-mail account of the e-mail machine must be registered...
Page 310: Installation Procedures
8 E-mail Environment Settings Installation Procedures This section describes how to configure the machine to use the E-mail service. The following shows the reference section for each procedure. Step 1 Enabling Port and Setting up TCP/IP ................308 Step 2 Configuring E-mail Environment ..................309 CentreWare Internet Services Setting Items ................311 Step 1 Enabling Port and Setting up TCP/IP Enable the E-mail port, and set the IP address.
Page 311: Step 2 Configuring E-Mail Environment
Installation Procedures Select [Close]. Note • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the ports are enabled and that TCP/IP is set up correctly.
Page 312 8 E-mail Environment Settings When [SMTP] is selected for [Protocol to Receive E-mail] Configure the SMTP server. For information on how to configure the SMTP server, refer to "SMTP Server Settings" (P.183). When [POP3] is selected for [Protocol to Receive E-mail] Configure the POP3 server.
Page 313: Centreware Internet Services Setting Items
Installation Procedures CentreWare Internet Services Setting Items You can configure the following setting items using CentreWare Internet Services: For details on the setting items, click [Help] at the upper right corner of the CentreWare Internet Services screen to see help. For information on how to start CentreWare Internet Services, refer to "Starting CentreWare Internet Services"...
Page 315: Scanner Environment Settings
9 Scanner Environment Settings This chapter describes the settings to use the Scan services on the machine. Note • This feature does not appear for some models. For such models, an optional component is required. For more information, contact our Customer Support Center.
Page 316: Scan Service Overview
9 Scanner Environment Settings Scan Service Overview The machine is equipped with scanning capabilities. The following scan services are available on the machine: E-mail Store to Folder Scan to PC Network Scanning (Job Template Scanning) (ApeosPort series models only) Store to USB Job Flow Scanning (ApeosPort series models only) Scan to Home (ApeosPort series models only) Store &...
Page 317 Scan Service Overview Scan to Home When you select [Login to Remote Accounts] for [Login Type] and select [Enabled] for [Scan to Home] using CentreWare Internet Services, you can forward scanned documents to different recipients that corresponds to the login user. For more information on configuration procedures, refer to "Configuration of Scan to Home (ApeosPort Series Models Only)"...
Page 318: Configuration Of Store To Folder
Step 1 Enabling Port and Setting up TCP/IP Using Network Scanner Utility3 (Scan Driver and Stored File Manager 3), which supports WebDAV protocol, and EasyOperator (application) provided by Fuji Xerox, enable the WebDAV, SNMP, and SOAP ports and set up an IP address.
Page 319: Step 2 Registering A Folder
Configuration of Store to Folder Set an IP address and the other addresses. Skip this step if an IP address is already set. If DHCP or BOOTP is available in your environment, configure the method for obtaining the address. If an IP address cannot be obtained automatically or manual configuration is preferred, confirm the settings of an IP address, a subnet mask, and a gateway address.
Page 320: Configuration Of Scan To Pc
9 Scanner Environment Settings Configuration of Scan to PC This section describes how to configure the machine to use the Scan to PC service. The following shows the reference section for each procedure. Step 1 Preparations........................318 Step 2 Enabling Port and Setting up TCP/IP ................319 Step 3 Configuration on the Computer ..................320 Step 1 Preparations The following items are required to use the Scan to PC feature.
Page 321: Step 2 Enabling Port And Setting Up Tcp/Ip
Configuration of Scan to PC Step 2 Enabling Port and Setting up TCP/IP To use Scan to PC service, enable the port (SMB or FTP client) and set the IP address. The following describes the configuration procedures on the machine. Note •...
Page 322: Step 3 Configuration On The Computer
9 Scanner Environment Settings Select [Close]. Note • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the SMB port or FTP client is enabled and that TCP/IP is set up correctly.
Page 323: Configuration Of Store To Usb
Configuration of Store to USB Configuration of Store to USB This section describes how to configure the machine to use the Store to USB service. The following shows the reference section for each procedure. Step 1 Available USB Memory Devices.................. 321 Step 2 CentreWare Internet Services Setting Items ..............
Page 324: Configuration Of Network Scanning (Job Template Scanning)
9 Scanner Environment Settings Configuration of Network Scanning (Job Template Scanning) This section describes how to configure the machine to use the Network Scanning service. The following shows the reference section for each procedure. Step 1 Preparations........................322 Step 2 Enabling Ports and Setting up TCP/IP................322 Step 3 Configuring the SNMP Port...................323 Step 4 Configuration on the Computer ..................324 Step 1 Preparations...
Page 325: Step 3 Configuring The Snmp Port
Configuration of Network Scanning (Job Template Scanning) 4) Select [Port Status], and select [Change Settings]. 5) Select [Enabled], and then select [Save]. 6) Select [Close] repeatedly until the [Port Settings] screen is displayed. 7) Enable [Port Status] on the [SMB] or [FTP Client] screen, and enable [Internet Services (HTTP)] on the [Internet Services - Port Status] screen as described above.
Page 326: Step 4 Configuration On The Computer
9 Scanner Environment Settings Step 4 Configuration on the Computer For details on the setting items, click [Help] at the upper right corner of the CentreWare Internet Services screen to see help.
Page 327: Configuration Of Scan To Home (Apeosport Series Models Only)
Configuration of Scan to Home (ApeosPort Series Models Only) Configuration of Scan to Home (ApeosPort Series Models Only) This section describes how to configure the machine to use the Scan to Home service. The following shows the reference section for each procedure. Step 1 Preparations........................
Page 328: Step 3 Configuring Remote Authentication
9 Scanner Environment Settings When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter]. Note • The default user ID is "11111". • The default passcode is "x-admin". 3) Select [Tools] on the [Services Home] screen. Enable the SMB port.
Page 329: Step 4 Configuring Scan To Home
Configuration of Scan to Home (ApeosPort Series Models Only) 1) Select [Authentication/Security Settings]. 2) Select [Authentication]. 3) Select [Login Type]. 4) Select [Login to Remote Accounts], and then select [Save]. 5) Select [Close]. 6) Select [Close] repeatedly until the [Tools] screen is displayed. Configure a remote authentication server to use.
Page 330 9 Scanner Environment Settings 3) Click [ ] on the left of [Scan to Home]. 4) Click [General]. 5) Select the [Enabled] check box under [Status]. 6) Click [Friendly Name] and enter the description of the job template with up to 127 single-byte characters as necessary, and the click [Apply].
Page 331: Step 5 Configuration On The Computer
Configuration of Scan to Home (ApeosPort Series Models Only) Step 5 Configuration on the Computer Create a destination folder on your computer and set it as a shared folder, and then set write rights on the folder. Note • To use SMB on Mac OS X, set [Windows Sharing] to [On] in the [Service] tab of [Sharing] under [System Preferences].
Page 332: Configuration Of Job Flow Sheets
9 Scanner Environment Settings Configuration of Job Flow Sheets This section describes how to configure the machine to use the Job Flow Sheets service. The following shows the reference section for each procedure. Step 1 Enabling Ports and Setting up TCP/IP................330 Step 2 Configuring the SNMP Port...................331 Step 3 Configuration on the Computer ..................331 Step 1 Enabling Ports and Setting up TCP/IP...
Page 333: Step 2 Configuring The Snmp Port
Configuration of Job Flow Sheets Set an IP address and the other addresses. Skip this step if an IP address is already set. If DHCP or BOOTP is available in your environment, configure the method for obtaining the addresses. If an IP address cannot be obtained automatically or manual configuration is preferred, confirm the settings of an IP address, a subnet mask, and a gateway address.
Page 334: Configuration Of Store & Send Link
9 Scanner Environment Settings Configuration of Store & Send Link This section describes how to configure the machine to use the Store & Send Link service. Important • When a user is notified by e-mail of a URL location to retrieve scanned data, the e-mail message is not encrypted, which enables the user to retrieve the data without password authentication.
Page 335: Step 4 Centreware Internet Services Setting Items
Configuration of Store & Send Link Step 4 CentreWare Internet Services Setting Items You can configure the following items using CentreWare Internet Services: URL File Expiration Generation of URL Link Maximum File Size Subject Message Attachment Device Information Authenticated User For details on the setting items, click [Help] at the upper right corner of the CentreWare Internet Services screen to see help.
Page 337: Using The Internet Fax Service
10 Using the Internet Fax Service This chapter describes the settings to use services via the Internet Fax on the machine. Note • This feature does not appear for some models. For such models, an optional component is required to use this feature. For more information, contact our Customer Support Center.
Page 338: Internet Fax Overview
10 Using the Internet Fax Service Internet Fax Overview When the Fax feature is available and the machine is equipped with the Internet Fax Kit (optional), the machine can transmit scanned data as an e-mail attachment using a corporate intranet or the Internet, unlike conventional fax machines which use public phone lines.
Page 339 Preparations Item Description Internet Fax Inter- net Fax Direct SMTP POP3 SMTP POP user name Configure the user name for POP receiving. Set the password as necessary. Configure S/MIME. S/MIME settings O: Required : Set as required X: Not supported *1: When you use the Internet Fax Direct feature, set [Tools] >...
Page 340: Installation Procedures
10 Using the Internet Fax Service Installation Procedures This section describes the configuration procedures to use the Internet Fax feature on the machine. The following shows the reference section for each procedure. Step 1 Enabling Port and Setting up TCP/IP ................338 Step 2 Configuring E-mail Environment ..................339 Step 3 Testing the Internet Fax ....................340 Step 1 Enabling Port and Setting up TCP/IP...
Page 341: Step 2 Configuring E-Mail Environment
Installation Procedures Select [Close]. Note • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the ports are enabled and that TCP/IP is set up correctly.
Page 342: Step 3 Testing The Internet Fax
10 Using the Internet Fax Service When [SMTP] is selected for [Protocol to Receive E-mail] Configure the SMTP server. For information on how to configure the SMTP server, refer to "SMTP Server Settings" (P.183). 3) Select [Close]. When [POP3] is selected for [Protocol to Receive E-mail] Configure the POP3 server.
Page 343: 11 Using The Server Fax Service
11 Using the Server Fax Service This chapter describes how to use the Server Fax service on the machine. Server Fax Overview ................342 Preparations .....................342 Installation Procedure ................343 Note • This feature does not appear for some models. For such models, an optional component is required.
Page 344: Server Fax Overview
11 Using the Server Fax Service Server Fax Overview If your machine supports the Scan feature, installing the Server Fax Kit (optional) allows you to use the Fax feature of a Server Fax server. With the Server Fax feature, you can transfer image data received by the machine to the Server Fax server, and can transfer image data received by the Server Fax server to the machine via a network based on the settings you made.
Page 345: Installation Procedure
Installation Procedure Installation Procedure Installation Overview This section describes the configuration procedure to use the Server Fax feature on the machine. The following shows the reference section for the configuration procedures. Step 1 Fax Settings ........................343 Step 2 Setting the Server Fax Feature ..................344 Step 1 Fax Settings If your machine does not support the Fax feature and supports the Server Fax feature only, the Server Fax feature will be enabled automatically.
Page 346: Step 2 Setting The Server Fax Feature
11 Using the Server Fax Service Step 2 Setting the Server Fax Feature Enable the Server Fax feature and set the file destination. The following procedure explains how to set them on CentreWare Internet Services. For more information on how to use CentreWare Internet Services, refer to "Configuring Machine Settings Using CentreWare Internet Services"...
Page 347 Installation Procedure When [SMTP] is selected The SMTP server settings are the same as the E-mail settings. For more information on the SMTP server settings, refer to "Step 2 Configuring E-mail Environment" (P.309) The following settings are additionally required for the SMTP server. Domain Name E-mail Address Display Format Click [Apply] to enable the settings.
Page 349: Encryption And Digital Signature Settings
12 Encryption and Digital Signature Settings This chapter describes the settings to use the Encryption feature and the Digital Signature feature on the machine. Encryption and Digital Signature Overview ..........348 Configuration of HTTP Communications Encryption ........350 Configuration of Encryption using IPSec ..........352 Configuration of E-mail Encryption/Digital Signature........355 Configuration of PDF/DocuWorks/XPS Signature (ApeosPort Series Models Only)..............360...
Page 350: Encryption And Digital Signature Overview
12 Encryption and Digital Signature Settings Encryption and Digital Signature Overview Types of Certificate To use the Encryption feature and the Signature feature on the machine, a certificate is required. The following two types of device certificate can be used on the machine: A Self-signed certificate created by CentreWare Internet Services (valid for one year) A certificate issued by another CA When you use a certificate issued by another CA, import the certificate using...
Page 351: Encryption And Digital-Signature Features For Scan Files
Encryption and Digital Signature Overview Encrypting HTTP Communications from the Machine to a Remote Server (SSL/TLS Client) The SSL/TLS protocol is used to encrypt the HTTP communications between a remote server and the machine. No certificate is required in general. However; if a remote server is set to require an SSL client certificate, you can use a certificate issued by another CA.
Page 352: Configuration Of Http Communications Encryption
12 Encryption and Digital Signature Settings Configuration of HTTP Communications Encryption This section describes the settings to encrypt HTTP communications. The following shows the reference section for each procedure. Step1 Configuration on the Machine ..................350 Step2 Configuration on the Computer ..................351 Installation Overview To encrypt HTTP communications, configure the machine and your computer as follows:...
Page 353: Step2 Configuration On The Computer
Configuration of HTTP Communications Encryption Create a certificate. 1) Click the [Properties] tab. 2) Click [ ] on the left of [Security] to display the items in the folder. 3) Click [Machine Digital Certificate Management]. 4) Click the [Create New Self Signed Certificate] button. 5) Set [Public Key Size] as necessary.
Page 354: Configuration Of Encryption Using Ipsec
12 Encryption and Digital Signature Settings Configuration of Encryption using IPSec This section describes how to encrypt communications using IPSec. When the IKE authentication method is set to [Authenticate by Preshared Key], skip step 1 "Import and Configuration of a Certificate" and go to step 2 "Configuration on the Machine (Configuration of IPSec)".
Page 355: Step2 Configuration On The Machine (Configuration Of Ipsec)
Configuration of Encryption using IPSec Import a certificate. Important • You cannot import a certificate that has been already registered in [Local Device] or [Others]. Delete the registered certificate before importing. • If the certificate to be imported contains the V3 extension "keyUsage", "digitalSignature" must be asserted.
Page 356: Step3 Configuration On The Computer
12 Encryption and Digital Signature Settings Select [Close]. Step3 Configuration on the Computer The following describes the configuration procedures on the machine. Configure the following settings on the computer. Create an IP security policy Assign the IP security policy For details on the settings, refer to the help of the computer.
Page 357: Configuration Of E-Mail Encryption/Digital Signature
Configuration of E-mail Encryption/Digital Signature Configuration of E-mail Encryption/Digital Signature This section describes how to encrypt e-mails and how to attach a digital signature to e-mails. The following shows the reference section for each procedure. Step1 Configuration on the Machine ..................355 Step2 Configuration on Sender and Recipient .................
Page 358 12 Encryption and Digital Signature Settings Start CentreWare Internet Services. For more information on how to start CentreWare Internet Service, refer to "Starting CentreWare Internet Services" (P.276). Import a certificate. Important • You cannot import a certificate that has been already registered in [Local Device] or [Others].
Page 359: Step2 Configuration On Sender And Recipient
Configuration of E-mail Encryption/Digital Signature Message Digest Algorithm Select a message digest algorithm from [SHA1] or [MD5]. Message Encryption Method Select an encryption method for the e-mail message body from [3DES], [RC2-40], [RC2-64], or [RC2-128] when you send an e-mail from the machine. Certificate Auto Store Select whether to automatically store the certificate when receiving an e-mail with an S/MIME certificate attached from an address registered in the Address Book.
Page 360 12 Encryption and Digital Signature Settings For information on how to import and export a certificate using CentreWare Internet Services, refer to "Importing/exporting a certificate using CentreWare Internet Services" (P.359) or the help of CentreWare Internet Services. For information on how to register a certificate to the certificate store of an e-mail application, refer to the manual of your e-mail software.
Page 361 Configuration of E-mail Encryption/Digital Signature Importing/exporting a certificate using CentreWare Internet Services To import a certificate, select the [Properties] tab > [Security] > [Machine Digital Certificate Management] > [Upload Signed Certificate]. To export a certificate, select the [Properties] tab > [Security] > [Certificate Management] and select a certificate to export, and then click the [Export this certificate] button.
Page 362: Configuration Of Pdf/Docuworks/Xps Signature (Apeosport Series Models Only)360
12 Encryption and Digital Signature Settings Configuration of PDF/DocuWorks/XPS Signature (ApeosPort Series Models Only) This section describes the settings to send scanned documents in PDF, DocuWorks, or XPS format with a digital signature (PDF, DocuWorks, or XPS) attached. The following shows the reference section for each procedure. Step1 Configuration on the Machine ..................360 Step2 Configuration on the Computer ..................362 Installation Overview...
Page 363 Configuration of PDF/DocuWorks/XPS Signature (ApeosPort Series Models Only) Start CentreWare Internet Services. For more information on how to start CentreWare Internet Services, refer to "Starting CentreWare Internet Services" (P.276). Import a certificate. Important • You cannot import a certificate that has been already registered in [Local Device] or [Others].
Page 364: Step2 Configuration On The Computer
12 Encryption and Digital Signature Settings Step2 Configuration on the Computer Sending a DocuWorks security certificate file from the machine to a computer You must register a personal certificate as the destination on the machine, and then register the certificate on the Address Book. When you register a personal certificate on the machine, include the root certificate in the personal certificate.
Page 365: Authentication And Accounting Features
13 Authentication and Accounting Features The machine provides the Authentication feature to restrict the availability of services for each feature and the Accounting feature to manage the use of each feature based on the Login Type selected. This chapter describes the settings to restrict the availability of services and to manage account usage on the machine.
Page 366: Overview Of Authentication And Accounting Feature
13 Authentication and Accounting Features Overview of Authentication and Accounting Feature This section overviews the Authentication feature and the Accounting feature. The following shows the reference section for each feature. Overview of Authentication Feature..................364 Overview of Accounting Feature....................365 Overview of Authentication Feature Types of Users The users include the System Administrator, Login User, Unregistered User, and Local User.
Page 367: Overview Of Accounting Feature
Overview of Authentication and Accounting Feature Overview of Accounting Feature Accounting Type The machine supports three types of account administration: Local Accounting, Network Accounting, and Xerox Standard Accounting. For more information, refer to "Types of Account Administration" (P.369). Available Combinations of Login and Accounting Types You can select the Login and Accounting Types individually, but some combinations are not available.
Page 368: Authentication
13 Authentication and Accounting Features Authentication This section describes the Authentication feature used with the machine. User Types Managed by Authentication Feature..............366 User Roles and Authorization Groups ..................367 Types of Authentication......................368 Types of Account Administration.....................369 Authentication and Accounting Relationship ................370 User Types Managed by Authentication Feature The following describes the types of users that can be managed with the Authentication feature.
Page 369: User Roles And Authorization Groups
Authentication User Roles and Authorization Groups You can select a user role and an authorization group for each user when registering a user on the machine. For a user registered on a remote server, these settings are effective only when ApeosWare Authentication Agent/ApeosWare Authentication Management is used.
Page 370: Types Of Authentication
13 Authentication and Accounting Features Allow User to Disable Active Settings Allows you to set whether or not to permit the group members to disable active settings, such as Force Watermark, Force Secure Watermark, and Print Universal Unique ID, and perform a job. This setting enables users belonging to an authorization group to disable active settings from [Tools] on the [Services Home] screen.
Page 371: Types Of Account Administration
Authentication Note • The user information used for Login to Remote Accounts can be stored on the machine. For more information, refer to "Save remote accounts in this machine" (P.267) and "Delete Remote Accounts" (P.267). Smart Card Authentication Authentication is performed using the smart card (IC Card Reader (optional)). For more information on how to perform authentication using the IC Card Reader, refer to "Configuration for IC Card Reader (Optional)"...
Page 372: Authentication And Accounting Relationship
13 Authentication and Accounting Features Accounting using Authentication Server (ApeosPort Series Models Only) Account administration is performed using a remote authentication server. In this accounting, the remote server collects job data stored on the machine and counts up the numbers of pages processed for each user. The authentication server manages the user's authorization information and obtains accounting information from a remote server.
Page 373: Services Controlled By Authentication
Services Controlled by Authentication Services Controlled by Authentication This section describes the features that are controlled by the Authentication feature. The restricted features vary depending on how the machine is used. For information on the folder and job flow sheet restrictions when the Authentication feature is enabled, refer to "Authentication for Job Flow Sheets and Folders"...
Page 374 13 Authentication and Accounting Features *3 This feature stops machine operation when the number of pages specified in the account limit is processed. For more information, refer to "Account Limit" (P.254). When [Login Type] is [Login to Local Accounts] and [Accounting Type] is [Network Accounting] The following services are controlled.
Page 375: Services Restricted By The Combined Use Of Smart Card Authentication And User Id Authentication
Services Controlled by Authentication Authentica- Restrictions per user tion Per-user Services Usage Count Feature User ID Account Limit restrictions Report/List : Available : Not available *1 This column shows whether authentication is required for each service. "O" indicates that authentication is required. *2 If ApeosWare Authentication Agent/ApeosWare Authentication Management (purchase separately) is used as an authentication system, you can select features to restrict.
Page 376 13 Authentication and Accounting Features the combination of the Authentication (local machine authentication or remote authentication) and Accounting modes. When [Login Type] is [Login to Local Accounts] and [Accounting Type] is [Local Accounting] The following services are controlled. Restrictions per user Authentication Per-user Services...
Page 377 Services Controlled by Authentication *2 The user ID of the card is checked against the user ID registered on the machine. *3 You can select features available for each user. The settings can be configured with the remote service. *4 This feature stops machine operation when the number of pages specified in the account limit is processed. The settings can be configured with the remote service.
Page 378: Authentication For Job Flow Sheets And Folders
13 Authentication and Accounting Features Authentication for Job Flow Sheets and Folders This section describes the restrictions of job flows, folders, and job flow sheets and folder links when the Authentication feature is enabled. Overview...........................376 When the Authentication Feature is Disabled................378 When the Authentication Feature is Enabled................381 Overview Job Flow Sheet Types and Overview...
Page 379 Authentication for Job Flow Sheets and Folders When the Authentication feature is enabled, this type of job flow sheet is available for the login user who created the job flow sheet and for the system administrator. Administrator Shared Job Flow Sheets This is a job flow sheet created by the system administrator.
Page 380: When The Authentication Feature Is Disabled
13 Authentication and Accounting Features Administrator Shared Folder This is a folder created by the system administrator. When the Authentication feature is not enabled, this folder can be shared by all users. When the Authentication feature is enabled, this folder can be shared by all login users. Only the system administrator, however, can change the settings.
Page 381 Authentication for Job Flow Sheets and Folders The available job flow sheet operations differ between the job flow sheets created on the [Create Folder] under [Setup] or [Send from Folder] screens and those created on the [Create Job Flow Sheet] screen under [Setup]. [Create Folder] screen / [Send from Folder] screen The following table describes the operations that can be performed on the [Create Folder] screen under [Setup] or on the [Send from Folder] screen.
Page 382 13 Authentication and Accounting Features Available Folder Operations If you change the Authentication feature from "enabled" to "disabled", delete all existing personal folders, and create general shared folders. When the Authentication feature is disabled, the relationships between users and folders are as follows. General Users System Administrators Folder operation...
Page 383: When The Authentication Feature Is Enabled
Authentication for Job Flow Sheets and Folders When the Authentication Feature is Enabled Available Job Flow Sheet Operations If you change the authentication setting from "disabled" to "enabled", delete all existing general shared and folder job flow sheets, and create personal job flow sheets. When the Authentication feature is enabled, the relationships between users and job flows are as follows.
Page 384 13 Authentication and Accounting Features When [Login to Local Accounts] is selected, when [Verify User Details] is set to [Yes] in [Network Accounting] and [Customize User Prompts] is set to [Display User ID & Account ID Prompts] or [Display User ID Prompt Only], or when authenticated as a user other than a guest user in [Login to Remote Accounts] Important •...
Page 385 Authentication for Job Flow Sheets and Folders When [Login to Local Accounts] is selected, when [Verify User Details] is set to [Yes] in [Network Accounting] and [Customize User Prompts] is set to [Display User ID & Account ID Prompts] or [Display User ID Prompt Only], or when authenticated as a user other than a guest user in [Login to Remote Accounts] Important •...
Page 386: Jobs Manageable By Account Administration
13 Authentication and Accounting Features Jobs Manageable by Account Administration This section describes the information that can be managed for the jobs for each service. Print You can manage the following print job information using the Accounting feature: Services (Jobs) Authentication Target User Managed Items...
Page 387 Jobs Manageable by Account Administration You can manage the following fax job information using the Accounting feature: Authenti- Services (Jobs) Target User Managed Items cation Send as Automatic Send Required Login user Transmissions/pages, charging units Manual Send (Call-in, Call- Required Login user Transmissions/pages, charging units out)
Page 388 13 Authentication and Accounting Features - When fax-received pages are split for printing, the number of pages counted will be those received, not those printed. - The number of charging units is not counted for the following communications: • When dialing a fax number using the numeric keypad or the On-hook/Off-hook feature.
Page 389: Configuration For Authentication
Configuration for Authentication Configuration for Authentication This section describes the settings to use the Authentication feature on the machine. The following shows the reference section for each procedure. Enabling Authentication......................387 Changing the Default Authorization Group Settings ............... 390 Creating an Authorization Group ..................... 391 Installation Overview To use the Authentication feature, configure the following settings.
Page 390 13 Authentication and Accounting Features Select [Login to Local Accounts], and then select [Save]. For more information, refer to "Login Type" (P.263). Select [Access Control]. Select [Service Access]. Select [Unlocked] for the required services to permit users unlimited access, and then select [Save].
Page 391 Configuration for Authentication Select [Tools] on the [Services Home] screen. Select [Authentication/Security Settings]. Select [Authentication]. Select [Login Type]. Select [Login to Remote Accounts], and then select [Save]. For more information, refer to "Login Type" (P.263). Select [Yes]. Select [Access Control]. Select [Service Access].
Page 392: Changing The Default Authorization Group Settings
13 Authentication and Accounting Features When an LDAP server is used as a remote authentication server Set the user authorization on the LDAP server using the following steps. Start CentreWare Internet Services. Click the [Properties] tab. Click [Connectivity] > [Protocols] > [LDAP] > [LDAP Authorization Access]. Set attributes in [System Administrator Access] and [Account Administrator Access].
Page 393: Creating An Authorization Group
Configuration for Authentication Creating an Authorization Group Perform the following procedures to add authorization groups, if necessary. Press the <Log In/Out> button. Enter the system administrator's user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter]. When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter].
Page 394: Configuration For Ic Card Reader (Optional)
Step 3 Registering Smart Card Information................393 Step 1 Preparations The following smart card types are supported by the embedded IC Card Reader. MIFARE (Type A) - Fuji Xerox IC Card (Type A) - Other MIFARE compatible smart cards* @@2009-2b@@RQ3556@@eLWISE/ELWISE (Type B) - eLWISE...
Page 395: Step 3 Registering Smart Card Information
Configuration for IC Card Reader (Optional) Select [Smart Card Logout Timing], and then select [Change Settings]. Select the authentication logout method, and then select [Save]. Select [Close]. Step 3 Registering Smart Card Information The system administrator can register smart cards using CentreWare Internet Services.
Page 396: Configuration For Account Administration
13 Authentication and Accounting Features Configuration for Account Administration This section describes the settings to use the Accounting feature on the machine. The following shows the reference section for each procedure. Step 1 Selecting an Accounting Type ..................394 Step 2 Registering User Information ..................394 Step 1 Selecting an Accounting Type The following describes the configuration procedures to use the Accounting feature.
Page 397 Configuration for Account Administration Select [Create/View User Accounts]. Select [<Available>], and then select [Create/Delete]. Enter a User ID and select [Save]. Select [Account Limit]. Configure the [Account Limit] and [Feature Access] settings for each service, and then select [Save]. For more information, refer to "Account Limit" (P.254). If necessary, select a user role and an authorization group for the user under [User Role], and then select [Save].
Page 398: User Authentication Operations
13 Authentication and Accounting Features User Authentication Operations The machine has the Authentication feature to restrict the services available. This section describes the authentication method to use the restricted services. The following shows the reference section for each procedure. Authenticating Login Users ......................396 Changing Passcode ........................397 Authenticating Login Users There are two methods to authenticate login users: using the operator panel of the...
Page 399: Changing Passcode
User Authentication Operations When you select [Log Out when Card is Removed], the user is authenticated while the smart card is being touched to the IC Card Reader. When you select [Log Out from Control Panel], the user can log out by using the same log out method as using the operator panel.
Page 401: 14 Problem Solving
14 Problem Solving This chapter describes solutions to various problems you may have with the machine. Troubleshooting ..................400 Machine Trouble ..................401 Image Quality Trouble ................406 Trouble during Copying ................412 Trouble during Printing ................416 Trouble during Faxing................419 Trouble during Scanning................423 Network-related Problems ................428 Media Print - Text Trouble ................442 Media Print - Photos Trouble ..............443 Error Code ....................444...
Page 402: Troubleshooting
14 Problem Solving Troubleshooting This section describes troubles that may occur with the machine and their solutions. Follow the troubleshooting procedure below to solve the problems. The machine does not work Action Refer to "Machine Trouble" (P.401). properly. A message is displayed. Cause Has a paper or document jam occurred? Action For information on paper jams, refer to "Paper Jams"...
Page 403: Machine Trouble
Machine Trouble Machine Trouble Before you conclude that the machine is defective, check the machine status again. Symptom Cause Remedy The machine is Is the main power and Switch the main power and power on. not powered on. power switched on? Refer to "2 Product Overview"...
Page 404 14 Problem Solving Symptom Cause Remedy Unable to print, Is a message displayed on Follow the instructions displayed to resolve or unable to the touch screen? the problem. copy. If the machine and a The setting of bi-directional communication computer are connected is enabled by the factory default.
Page 405 Machine Trouble Symptom Cause Remedy Unable to print Non-standard fonts are Check the application or print driver text correctly. used for printing. settings. If PostScript (optional) is being (Text is garbled.) used, download the required fonts. Unable to insert Did you open a cover or turn Do not forcibly insert or remove the paper or remove a the machine off during...
Page 406 14 Problem Solving Symptom Cause Remedy Paper is often Is the paper loaded correctly Load the paper correctly. jammed or in the tray? Refer to "Loading Paper" (P.43). wrinkled. Is the paper tray inserted Firmly push in the paper tray until it stops correctly? to insert it correctly.
Page 407 Machine Trouble Symptom Cause Remedy Documents are Are suitable types of Correctly load documents suitable for the often jammed. documents being used? document feeder. Refer to "3 Copy" > "Copying Procedure" in Are you trying to use the User Guide. irregular shaped documents, business cards, transparencies, or thin...
Page 408: Image Quality Trouble
14 Problem Solving Image Quality Trouble If the image quality of printed documents is poor, identify the symptom in the following table to perform the remedy. If image quality does not improve even after performing the remedy, contact our Customer Support Center. Symptom Cause Remedy...
Page 409 Image Quality Trouble Symptom Cause Remedy The copy is Is the document loaded Load the document correctly. misaligned or correctly? Refer to "3 Copy" > "Copying Procedure" in skewed. the User Guide. Is the paper loaded correctly Load the paper correctly. in the tray? Refer to "Loading Paper"...
Page 410 14 Problem Solving Symptom Cause Remedy Printing is faint. The paper is damp. Replace the paper with new one. (smudged, Refer to "Loading Paper" (P.43). unclear) The drum cartridge has Replace the drum cartridge with a new deteriorated or is damaged. one.
Page 411 Image Quality Trouble Symptom Cause Remedy White dots The paper is unsuitable. Load suitable paper. appear in black Refer to "Loading Paper" (P.43). filled areas. The drum cartridge has Replace the drum cartridge with a new deteriorated or is damaged. one.
Page 412 14 Problem Solving Symptom Cause Remedy White areas or The machine interior (LED Clean the interior. white or colored printheads) may be soiled. Refer to "Cleaning the Interior (LED stripes appear. Printheads)" (P.80). The paper is damp. Replace the paper with new one. Refer to "Loading Paper"...
Page 413 Image Quality Trouble Symptom Cause Remedy Text or images The paper guides in the Adjust the horizontal and vertical paper are printed at an paper tray are not set in the guides to the correct positions. angle. correct positions. Refer to "Loading Paper" (P.43).
Page 414: Trouble During Copying
14 Problem Solving Trouble during Copying This section describes how to resolve copy problems. Unable to Copy If you cannot copy a document, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy The document is The document is too small.
Page 415: The Copy Result Is Not What Was Expected
Trouble during Copying The Copy Result is Not What was Expected If the copy result is not what was expected, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy The copy is dirty. The document glass or the Clean the document glass or the document document cover is soiled.
Page 416 14 Problem Solving Symptom Cause Remedy Part of the image The paper is damp. If the paper is damp, the copy image may is missing on the be partially missing or unclear. Replace the copy. paper with new one. Refer to "Loading Paper" (P.43). Folded or wrinkled paper is Remove the unsuitable paper or replace all included in the tray.
Page 417 Trouble during Copying Symptom Cause Remedy Unable to copy The document glass or the Clean the document glass or the document with the specified document cover is dirty. cover. size. Refer to "Cleaning Document Cover and Document Glass" (P.82). The document is a Place a white sheet of paper on top of the transparent type such as a document when copying.
Page 418: Trouble During Printing
14 Problem Solving Trouble during Printing This section describes how to resolve print problems. Unable to Print If you cannot print a document, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Data remains in The machine is not powered Switch the main power and power on.
Page 419: The Print Result Is Not What Was Expected
Trouble during Printing The Print Result is Not What was Expected If the print result is not what was expected, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Cannot print in [Output Color] is set to Set [Output Color] to [Auto Detect] or color.
Page 420 14 Problem Solving Symptom Cause Remedy The output color This is because the print To closer match the color of Secure Print differs between path is different. The output and files in folder, select [On] in [Image Secure Print and color of Print Stored File is Options] >...
Page 421: Trouble During Faxing
Trouble during Faxing Trouble during Faxing This section describes how to resolve fax problems. Note • For troubles during Internet faxing, refer to "E-mail Features Problems" (P.437). • The Fax features are not available for some models. An optional component is required. For more information, contact our Customer Support Center.
Page 422 14 Problem Solving Symptom Cause Remedy An incorrect fax number is Check the fax number and try sending used. again. The number is not for fax If no peep sound is heard from the receiver number. when you call the number, the number is not for a fax number.
Page 423: Receiving Problems
Trouble during Faxing Receiving Problems If you cannot receive a fax, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Unable to The phone line is not The machine is equipped with connectors communicate connected correctly. to which to connect phone lines.
Page 424 14 Problem Solving Symptom Cause Remedy The image The drum cartridge is Copy a document. If the image quality is quality is poor. damaged. poor, replace the drum cartridge with a new one. Refer to "Replacing Drum Cartridges R1, R2, R3, or R4 (for Customers Having a Spot Maintenance Contract)"...
Page 425: Trouble During Scanning
Trouble during Scanning Trouble during Scanning This section describes how to resolve scan problems. Note • The Scan features are not available for some models. An optional component is required. For more information, contact our Customer Support Center. Unable to Scan with the Machine If you cannot scan with the machine, identify the symptom in the following table to perform the remedy.
Page 426: Unable To Import Scanned Documents To The Computer
14 Problem Solving Unable to Import Scanned Documents to the Computer If you cannot import scanned documents to the computer, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Unable to find The machine is not turned Switch the main power and power on.
Page 427: Unable To Send A Scanned Document Over The Network (Ftp/Smb)
Trouble during Scanning Unable to Send a Scanned Document over the Network (FTP/SMB) If you cannot send a scanned document over the network, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy A Transmission Unable to transmit because Check the Transmission Results in the Report - Job of the error.
Page 428: Unable To Send E-Mail
14 Problem Solving Unable to Send E-mail If you cannot send a scanned document using the E-mail feature, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy A Transmission Unable to transmit because Check the Transmission Results in the Report - Job of an error.
Page 429 Trouble during Scanning Symptom Cause Remedy The image is not The document glass or the Clean the document glass or the document the desired size. document cover is dirty. cover. Refer to "Cleaning Document Cover and Document Glass" (P.82). The document is a Place a white sheet of paper on top of the transparent type such as a document when scanning.
Page 430: Network-Related Problems
14 Problem Solving Network-related Problems This section describes how to resolve network related problems. When using SMB When SMB is used, identify the symptom in the following table to perform the remedy. When you cannot communicate with the machine Cause Check point Remedy The computer and the...
Page 431: When You Cannot Print
Network-related Problems When you cannot print Cause Check point Remedy The machine is processing a Confirm whether the machine Wait until the machine print job from a different is processing a print job. (A completes processing the computer. write error dialog is displayed print job, or change the (When [SMB (Spool)] is set to to indicate that there is no...
Page 432: When Using Netware
14 Problem Solving When using NetWare The possible causes, check points, and remedies for problems when using NetWare are as follows: When you cannot print Cause Check point Remedy Network equipment, such as Confirm whether the data Specify the frame type set on hubs, does not support link indicator of the network the connected file server as...
Page 433 Network-related Problems Cause Check point Remedy The print queue where the Use NWADMIN from a Re-send the print data to the user has transmitted the print computer to check the print print queue which is data, is not assigned to the queue's [Assignment] assigned to the machine.* machine.
Page 434 14 Problem Solving Cause Check point Remedy The level settings for the Use the set command from Enter the following command NCP packet signature do not the console screen on the from the console screen on match. file server to confirm whether the file server to set the NCP the NCP packet signature is packet signature to either...
Page 435 Network-related Problems When "Switch the machine off" is displayed Cause Check point Remedy A NetWare problem Restart the machine. Wait occurred. until the screen completely goes out to switch on the machine power. When print result is not what was expected Cause Check point Remedy...
Page 436: When Using Tcp/Ip
14 Problem Solving When using TCP/IP The possible causes, check points, and remedies when using TCP/IP (LPD) are as follows: Windows 2000, Windows XP, Windows Vista, Windows 7, Windows Server 2003, Windows Server 2008, or Windows Server 2008 R2 When you cannot print Cause Check point Remedy...
Page 437: When Using Ethertalk
Network-related Problems Mac OS X 10.3.9 - 10.4.11/10.5/10.6 When you cannot print Cause Check point Remedy The LPD port is not activated. Confirm whether the LPD When printing with a printer port is activated. detected by using Bonjour, Select the [Enabled] check box of [LPD] to activate the port.
Page 438: Centreware Internet Services Problems
14 Problem Solving CentreWare Internet Services Problems The possible symptoms and remedies for problems when using CentreWare Internet Services are as follows: Symptom Remedy Cannot connect to Is the machine working properly? CentreWare Internet Check whether the machine is turned on. Services.
Page 439: E-Mail Features Problems
Network-related Problems E-mail Features Problems The possible symptoms and remedies for problems when using E-mail Notification Service, the Print E-mail feature, the E-mail service, and Internet Fax service as follows: Symptom Remedy Cannot receive e-mail (Print Is the e-mail address for the machine configured? E-mail, and Internet Fax).
Page 440: Internet/Intranet Connection Problems
14 Problem Solving Internet/Intranet Connection Problems The possible causes and remedies for problems when connecting to the Internet or intranet are as follows: When connection to the Internet/Intranet fails Cause Remedy The Authentication feature Only Basic Authentication is supported by the machine. The used on the remote server is machine does not support NTLM/digest.
Page 441: Ipv4 And Ipv6 Connection Problems
Network-related Problems Cause Remedy Cannot access the proxy The following types of access control are used. Confirm the server, firewall, or Web configured access control. server as a result of access Address (port) restriction control. SSL restriction User access restriction (including access right levels) Content block Scheme restriction (cannot use HTTP etc.) Transfer data size restriction...
Page 442 14 Problem Solving Unable to connect using an IPv6 address Symptom Remedy You cannot connect to the When you specify the machine's link-local address, a scope machine with the link-local ID must be appended to the address. address. For example, when you use Internet Explorer 7 on Windows Vista to access the address "fe80::203:baff:fe48:9010", you must append the Ethernet adapter local area connection number (for example, 8) for Windows Vista to the address as...
Page 443 Network-related Problems Unable to scan using an IPv6 address Symptom Remedy When the machine is Assign a global address to the machine. configured with only a link- local address, file transfer fails. When you specify the Scan data cannot be transferred with SMB if a destination computer name on a storage server is specified using the computer name.
Page 444: Media Print - Text Trouble
14 Problem Solving Media Print - Text Trouble The possible symptoms, causes, and remedies for problems when using Media Print - Text are as follows: Symptom Cause Remedy The <Access> Is the USB cable connected Disconnect the USB cable, and then indicator of the correctly? securely insert the USB cable into the...
Page 445: Media Print - Photos Trouble
Media Print - Photos Trouble Media Print - Photos Trouble The possible symptoms, causes, and remedies for problems when using Media Print - Photos are as follows: Symptom Cause Remedy The <Access> Is the USB cable connected Disconnect the USB cable, and then indicator of the correctly? securely insert the USB cable into the...
Page 446: Error Code
14 Problem Solving Error Code This section describes error codes. An error message and error code (∗∗∗-∗∗∗) is displayed if printing terminated abnormally because of an error, or a malfunction occurred in the machine. For faxing, an error code is also displayed on an Activity Report and a Transmission Report - Job Undelivered.
Page 447 Error Code Category Error Code Cause and Remedy C P F S M O 003-311 O O O [Cause] An error occurred. [Remedy] Switch off the machine power, make sure that the touch 003-318 screen is blank, and then switch on the machine power. If 003-319 the same message is displayed again, contact our 003-320...
Page 448 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 003-752 [Cause] A mix sized document was to be scanned at 600 dpi in Color/2 sided. [Remedy] Set [Resolution] to [400dpi] or lower, and try scanning again.
Page 449 Error Code Category Error Code Cause and Remedy C P F S M O 005-275 O [Cause] An error occurred in the document feeder. [Remedy] Switch off the machine power, make sure that the touch 005-280 screen is blank, and then switch on the machine power. If 005-283 the error still is not resolved, contact our Customer 005-284...
Page 450 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 012-210 O [Cause] Finisher malfunction [Remedy] Switch off the machine power, make sure that the touch 012-211 screen is blank, and then switch on the machine power. If 012-212 the error still is not resolved, contact our Customer 012-213...
Page 451 Error Code Category Error Code Cause and Remedy C P F S M O 012-255 O [Cause] Center Tray (Right Middle Tray) malfunction [Remedy] Switch off the machine power, make sure that the touch 012-256 screen is blank, and then switch on the machine power. If 012-257 the error still is not resolved, contact our Customer 012-258...
Page 452 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 016-210 O [Cause] An error occurred in the software. [Remedy] Switch off the machine power, make sure that the touch 016-211 screen is blank, and then switch on the machine power. If 016-212 the error still is not resolved, contact our Customer 016-213...
Page 453 Error Code Category Error Code Cause and Remedy C P F S M O 016-310 O [Cause] An error occurred. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact our Customer Support Center.
Page 454 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 016-325 O [Cause] An error occurred. [Remedy] Switch off the machine power, make sure that the touch 016-326 screen is blank, and then switch on the machine power. If 016-327 the same message is displayed again, contact our 016-329...
Page 455 Error Code Category Error Code Cause and Remedy C P F S M O 016-405 O [Cause] An error occurred in the certificate stored in the machine. [Remedy] Initialize the certificate. For more information on initializing certificates, refer to "Delete All Certificates/Initialize Settings"...
Page 456 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 016-503 [Cause] Unable to resolve the SMTP server name when sending e- mail. [Remedy] Check on CentreWare Internet Services whether the SMTP server settings are correct. Also, confirm whether the DNS server settings are correct.
Page 457 If your application usage and print instruction are correct, check with the application manufacturer that sent the print job for operations of the application, not with Fuji Xerox. If the error still is not resolved, contact our Customer Support Center.
Page 458 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 016-520 O [Cause] An error occurred in the high compression hardware. [Remedy] Execute the operation again. Also change the output file format and color mode. If the problem is not resolved, switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
Page 459 Error Code Category Error Code Cause and Remedy C P F S M O 016-533 O [Cause] Kerberos server authentication protocol error [Remedy] The time difference between the machine and the Kerberos server exceeded the clock skew limit value set on the Kerberos server.
Page 460 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 016-545 O [Cause] The specified domain was deleted from the Authentication Agent. [Remedy] Adjust the times of the computer of the active directory and the computer on which the Authentication Agent is installed.
Page 461 Error Code Category Error Code Cause and Remedy C P F S M O 016-560 O [Cause] A communications error occurred between the machine and the Authentication Agent. [Remedy] Check whether the network cable is connected, and confirm the settings of the Authentication Agent. Also, print a Configuration Report, and if the DNS address of the server is set to "Server Name / IP Address"...
Page 462 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 016-574 [Cause] The machine failed to transfer data using FTP of the Scan to PC service because the host or server name of the FTP server could not be resolved when accessing the DNS server.
Page 463 Error Code Category Error Code Cause and Remedy C P F S M O 016-584 [Cause] The machine failed to transfer data using FTP of the Scan to PC service because folders could not created on the FTP server after connection. [Remedy] Take one of the following measures: Check whether the specified folder name can be used in the save location.
Page 464 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 016-700 [Cause] The job was suspended because the number of the digits for the Secure Print or Charge Print passcode set on the print driver was less than the value specified in [Minimum Passcode Length for Stored Job] on the machine.
Page 465 Error Code Category Error Code Cause and Remedy C P F S M O 016-705 [Cause] Probable causes are as follows: 1) You have specified the machine for the folder registry for the scanned document. However, the Scanner Kit (optional) is not installed. 2) You have not used the print driver for the machine.
Page 466 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 016-711 O O [Cause] The upper limit for the e-mail size has been exceeded. [Remedy] Take one of the following measures, and then try sending the mail again.
Page 467 Error Code Category Error Code Cause and Remedy C P F S M O 016-721 O [Cause] An error occurred during print processing. Probable causes are as follows: 1) Printing was instructed by the Auto Paper selection when [Paper Type Priority] is set to [Auto Paper Off] for all paper in the [Common Service Settings].
Page 468 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 016-728 [Cause] An unsupported tag is included in the TIFF file. [Remedy] Confirm the print data. 016-729 [Cause] Unable to print because the number of colors or the resolution of the TIFF file exceeds the allowed range.
Page 469 Error Code Category Error Code Cause and Remedy C P F S M O 016-747 [Cause] The memory became insufficient when using the Repeat Image feature and the Annotations features simultaneously. [Remedy] Take one of the following measures: Increase the annotation image size. Reduce the usage of Repeat Image.
Page 470 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 016-751 [Cause] Probable causes are as follows: 1) During the PDF Bridge processing, a syntax or parameter error occurred, an undefined command was used, and a PDF file was damaged. 2) When [Print Processing Mode [408])] for the PDF Direct Print feature has been set to [PS([1])], memory is insufficient.
Page 471 Error Code Category Error Code Cause and Remedy C P F S M O 016-762 [Cause] The specified printer language is not installed on the machine. [Remedy] For [Parallel] and [USB] in [Print Mode] under [Port Settings], specify correct printer language. 016-763 [Cause] Unable to connect to the POP server.
Page 472 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 016-776 O [Cause] An error occurred during image conversion processing. [Remedy] For errors occurring when forwarding with Store to Folder or Internet Fax: The image conversion processing for the part of the data may be completed.
Page 473 Error Code Category Error Code Cause and Remedy C P F S M O 016-786 [Cause] When using the Scan feature, the machine could not write the file to the hard disk. [Remedy] Take one of the following measures: Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
Page 474 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 017-701 O [Cause] An error occurred while connecting to ThinPrint.Engine. [Remedy] Confirm the connection to the ThinPrint.Engine. 017-702 O [Cause] The data sent to ThinPrint.Engine is invalid. [Remedy] Confirm the connection to the ThinPrint.Engine.
Page 475 Error Code Category Error Code Cause and Remedy C P F S M O 017-718 O [Cause] SMTP server SSL server authentication error. The server name and certificate do not match. [Remedy] Use the valid SSL server certificate of the SMTP server. You can avoid this error by setting [SMTP-SSL/TLS Communication] in [SSL/TLS Settings] to [Disabled], however the validity of the server cannot be warranted.
Page 476 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 018-505 O [Cause] If an error occurred during SMB authentication, the probable causes are as follows: Authentication failed because of the incorrect user name or incorrect password. The time on the SMB server and on the machine does not match.
Page 477 Error Code Category Error Code Cause and Remedy C P F S M O 018-543 [Cause] The machine failed to transfer data using SMB of the Scan to PC service because one of the following problems occurred on the shared name of the SMB server when logging in to the SMB server.
Page 478 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 018-561 O [Cause] The hostname or the script storage location is not correct. (Received HTTP Status 404). [Remedy] Check the followings: The destination HTTP server for the scanned document is accessible by PC.
Page 479 Error Code Category Error Code Cause and Remedy C P F S M O 018-569 O [Cause] The SSL server certificate may have a problem. [Remedy] 1) Check whether the destination HTTP server for the scanned document is accessible by PC. 2) Check whether the SSL server certificate is registered on the HTTP server.
Page 480 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 018-579 O [Cause] The hard disk on the NetWare server may be full. [Remedy] Check the followings: The NetWare server is accessible by PC The free space of the server to store data Run DSREPAIR at the server console on the NetWare server.
Page 481 Error Code Category Error Code Cause and Remedy C P F S M O 018-584 O [Cause] The followings may be the cause: The communication is disconnected while reading or writing due to some reason Close process of the file failed due to some reason [Remedy] 1) Check whether the NetWare server is accessible by PC.
Page 482 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 018-591 O [Cause] When the machine was connected to the server and the name of a file or folder on the server was determined, the suffix of the name of the file or folder exceeded the limit value.
Page 483 Error Code Category Error Code Cause and Remedy C P F S M O 018-704 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "4" (size limit exceeded) for Address Book query.
Page 484 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 018-710 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "10" (referral) for Address Book query. [Remedy] No registered items were found in the specified retrieval range.
Page 485 Error Code Category Error Code Cause and Remedy C P F S M O 018-719 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "19" (constraint violation) for Address Book query.
Page 486 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 018-736 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "36" (alias differencing problem) for Address Book query.
Page 487 Error Code Category Error Code Cause and Remedy C P F S M O 018-754 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "54" (loop detected) for Address Book query.
Page 488 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 018-771 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "71" (affecting multiple DSAs) for Address Book query.
Page 489 Error Code Category Error Code Cause and Remedy C P F S M O 018-786 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "86" (unknown authentication method) for Address Book query.
Page 490 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 018-794 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "94" (no more results) for Address Book query.
Page 491 Error Code Category Error Code Cause and Remedy C P F S M O 021-700 O [Cause] The USB cable is unplugged or the USB interface may be out of order. [Remedy] Confirm that the USB cable is connected and switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
Page 492 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 024-700 O O O O [Cause] The memory capacity or hard disk required to use the optional feature is not installed. [Remedy] Switch off the machine power, and then switch it on again after the touch screen goes out.
Page 493 Error Code Category Error Code Cause and Remedy C P F S M O 026-701 [Cause] The number of queries submitted to the Address Book exceeded the machine's processing capability. [Remedy] Wait for a while and execute the operation again. If the only one query is being submitted to the Address Book, the machine's software may be defective.
Page 494 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 026-711 [Cause] Exceeded the maximum size allowed for a multi-page file when scanning. [Remedy] Take one of the following measures: 1) Reduce the resolution (scan quality) of the scan parameters and execute the operation again.
Page 495 Error Code Category Error Code Cause and Remedy C P F S M O 027-400 O O [Cause] Communications with the machine failed. [Remedy] If other messages are displayed, confirm their content. If the control panel is being operated, terminate the operation.
Page 496 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 027-504 O O [Cause] A SMTP server error occurred. [Remedy] Execute the operation again. If the error still is not resolved, contact our Customer Support Center. 027-513 [Cause] The machine failed to transfer data using SMB of the Scan...
Page 497 Error Code Category Error Code Cause and Remedy C P F S M O 027-518 [Cause] The machine failed to transfer data using SMB of the Scan to PC service because the specified password was incorrect. When the server is Macintosh, the specified user may not have been registered as a user who is permitted to use Windows Sharing.
Page 498 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 027-522 [Cause] During forwarding using SMB of the Scan to PC service, the scanned image file could not be created on the SMB server because of one of the following reasons: The specified file name already exists.
Page 499 Error Code Category Error Code Cause and Remedy C P F S M O 027-529 [Cause] The machine failed to transfer data using SMB of the Scan to PC service because an unexpected error has been received from the SMB server, or an unexpected internal error has occurred on the machine.
Page 500 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 027-547 O [Cause] SMB protocol error. An invalid character was detected in the specified domain name. [Remedy] If the error occurred during SMB authentication: Consult your network administrator for the domain name, and then set it correctly.
Page 501 Error Code Category Error Code Cause and Remedy C P F S M O 027-564 O [Cause] SMB protocol error. The SMB server was not found. [Remedy] Check whether the connection between the authentication server and the machine has been established via a network.
Page 502 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 027-591 O [Cause] SMB protocol error. Users are restricted. A blank password is invalid. [Remedy] Set the password for the user. 027-599 O [Cause] SMB protocol error. [Remedy] Execute the operation again.
Page 503 Error Code Category Error Code Cause and Remedy C P F S M O 027-713 [Cause] The received e-mail has been discarded because it may have been altered on its transmission route. [Remedy] Inform this error to the sender, and ask the sender to send the e-mail again.
Page 504 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 027-727 O [Cause] A parameter is illegal during an application interface. [Remedy] Try processing the job flow again. 027-728 O [Cause] The number of files that are to be sent to external services exceeded the maximum number.
Page 505 Error Code Category Error Code Cause and Remedy C P F S M O 027-761 O [Cause] An on-demand print job was sent to the machine using the Web Applications feature, but the time interval from receiving the print job until starting the print processing exceeded the time limit specified on the machine.
Page 506 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 027-776 O [Cause] An error occurred during communication with the SMTP server. [Remedy] Use ASCII characters to modify the host name that has been specified under [Tools] > [Connectivity & Network Setup] >...
Page 507 Error Code Category Error Code Cause and Remedy C P F S M O 033-310 [Cause] An error occurred. [Remedy] Switch off the machine power, make sure that the touch 033-311 screen is blank, and then switch on the machine power. If 033-312 the same message is displayed again, contact our 033-313...
Page 508 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 033-506 [Cause] Communication was terminated at the recipient's machine. [Remedy] The job may have been canceled at the recipient. If the job was not canceled, check whether the other machine has a problem, and execute the operation again.
Page 509 Error Code Category Error Code Cause and Remedy C P F S M O 033-521 [Cause] An error occurred during fax transmission. [Remedy] Confirm the condition of the machine (memory is full, paper has run out, or other conditions), and execute the operation again.
Page 510 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 033-538 [Cause] An error occurred during fax transmission. [Remedy] Execute the operation again. If the error still is not 033-539 resolved, contact our Customer Support Center. 033-540 033-541 [Cause]...
Page 511 Error Code Category Error Code Cause and Remedy C P F S M O 033-555 [Cause] The password received from the other machine did not match the password for receiving faxes on the machine. [Remedy] Check whether the sender specified an incorrect machine password.
Page 512 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 033-571 [Cause] Cannot use the Fax service because of causes such as memory is insufficient. [Remedy] Cancel the fax data in the queue, or wait for a while, and execute the operation again.
Page 513 Error Code Category Error Code Cause and Remedy C P F S M O 033-722 [Cause] The document is jammed, or the document pages exceeds the limit. [Remedy] Remove the jammed paper or reduce the number of document pages to the allowable limit, and retry sending. 033-724 [Cause] The reception was interrupted because the image volume...
Page 514 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 033-738 [Cause] Received abnormal JBIG data. [Remedy] No measure is required. 033-740 [Cause] The printing of the received fax document was interrupted. [Remedy] No measure is required. 033-741 [Cause] An error occurred during fax transmission.
Page 515 Error Code Category Error Code Cause and Remedy C P F S M O 033-755 [Cause] A fax document was to be printed, but the print job was canceled because the Fax feature did not function. If multiple documents stored in folders are to be printed, and one of them is a fax document, the fax document and the documents to be printed subsequently will not be printed.
Page 516 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 042-316 O O O [Cause] An error occurred. [Remedy] Switch off the machine power, make sure that the touch 042-320 screen is blank, and then switch on the machine power. If 042-323 the same message is displayed again, contact our 042-324...
Page 517 Error Code Category Error Code Cause and Remedy C P F S M O 047-216 O O O O O O [Cause] An error occurred while detecting the finisher. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
Page 518 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 061-350 O O O [Cause] An error occurred. [Remedy] Switch off the machine power, make sure that the touch 061-351 screen is blank, and then switch on the machine power. If 061-352 the same message is displayed again, contact our 061-353...
Page 519 Error Code Category Error Code Cause and Remedy C P F S M O 062-211 O [Cause] An error occurred in the document feeder. [Remedy] Contact our Customer Support Center. 062-277 O [Cause] A communication error occurred between the document scanning unit and the document feeder.
Page 520 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 072-210 O [Cause] Tray 2 malfunction [Remedy] Confirm the paper loading condition for the Tray, and then switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
Page 521 Error Code Category Error Code Cause and Remedy C P F S M O 078-216 O [Cause] An error occurred in the High Capacity Feeder. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact our Customer Support Center.
Page 522 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 116-388 O [Cause] The optional hard disk is not installed. [Remedy] Install the HDD Extension Kit (optional). Contact our Customer Support Center. 116-389 O [Cause] The Extension System Memory (optional) is not installed.
Page 523 Error Code Category Error Code Cause and Remedy C P F S M O 116-747 [Cause] The paper margin value is too large for the HP-GL/2 (optional) active coordinates area. [Remedy] Decrease the paper margin value, and then execute the operation again.
Page 524 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 124-705 [Cause] The punch setting was cancelled. [Remedy] Confirm the punch position, and then execute the operation again. 124-706 [Cause] The folding setting was cancelled. [Remedy] Confirm the folding setting, and then execute the operation again.
Page 525 Error Code Category Error Code Cause and Remedy C P F S M O 133-280 [Cause] An error occurred during fax transmission. [Remedy] Switch off the machine power, make sure that the touch 133-281 screen is blank, and then switch on the machine power. If 133-282 the error still is not resolved, contact our Customer 133-283...
Page 526: Other Errors
14 Problem Solving Other Errors This section describes the remedies when the following messages are displayed. Category Error Cause and Remedy Message C P F S M O O O O [Cause] An error occurred. A fault has occurred. [Remedy] Switch off the machine power, make sure that the touch Switch off the screen is blank, and then switch the machine power on machine.
Page 527: Paper Jams
If you were during copying, press the <Start> button to resume the copying from the point when the paper jam occurred. WARNING If you need to pull out a tray to remove paper jam, contact your local Fuji Xerox representative. Do not pull out a tray, otherwise it may cause injuries. CAUTION Do not attempt to remove a paper jammed deeply inside the product, particularly a paper wrapped around a fusing or a heat roller.
Page 528: Paper Jams In Top Left Cover A
14 Problem Solving Paper Jams in Top Left Cover A The following describes how to clear paper jams occurring in the top left cover. Important • Do not touch the black film like Transfer Belt inside the top left cover when you remove the jammed paper because images might be shifted on the Transfer Belt.
Page 529: Paper Jams In Bottom Left Cover C
Paper Jams If paper is jammed in the Fusing Unit, gently remove the paper to avoid it to be torn. Push the center of the top left cover and close the cover gently, and then close Tray Paper Jams in Bottom Left Cover C The following describes how to clear paper jams occurring in the bottom left cover.
Page 530: Paper Jams In Trays 1 To 4
14 Problem Solving When the Side Tray (optional) is installed Remove paper from the Side Tray, and then open the top left cover. Lift up the lever to open the top left cover. Remove the jammed paper. Note • If the paper is torn, make sure no piece of paper remains inside the machine.
Page 531: Paper Jams In Tray 3 (When Tandem Tray Module Is Installed)
Paper Jams Paper Jams in Tray 3 (When Tandem Tray Module is Installed) The following describes how to clear paper jams occurring in Tray 3 when the Tandem Tray Module is installed. Pull out Tray 3. Important • If you pull out a paper tray without checking the paper jam location, the jammed paper may be torn and the pieces may remain inside the machine.
Page 532: Paper Jams In Tray 5
14 Problem Solving If paper is jammed in the paper feed section, open the inner cover and gently remove the paper. Push the tray in gently until it stops. Paper Jams in Tray 5 The following describes how to clear paper jams occurring in Tray 5. Check the back of Tray 5 (around the paper feed entrance) and remove the jammed paper.
Page 533 Paper Jams Paper Jams in Tray 6 Exit Gently move Tray 6 to the left until it stops by gripping the handle on the top left side of Tray 6. Remove the jammed paper. Note • If the paper is torn, make sure no pieces of paper remain inside Tray 6.
Page 534: Paper Jams In Duplex Module B
14 Problem Solving Paper Jams in Tray 6 Pull out Tray 6 until it stops. CAUTION When pulling out the paper tray, do it slowly. If pulled out with too much force, the tray might hit and injure your knees. Remove the jammed paper.
Page 535: Paper Jams In Finisher-A1
Paper Jams Close the duplex unit cover, and then close Tray 5. Paper Jams in Finisher-A1 The following describes how to clear paper jams occurring in the Finisher-A1 (optional). The following shows the reference section for the procedures to clear a paper jam in each location.
Page 536 14 Problem Solving The finisher top cover opens. Remove the jammed paper. Note • If the paper is torn, make sure no piece of paper remains inside the machine. Close the finisher top cover. Paper Jams in the Center Unit Lift the top cover and open.
Page 537: Paper Jams In Finisher-C1 / Finisher-C1 With Booklet Maker
Paper Jams Paper Jams in Finisher-C1 / Finisher-C1 with Booklet Maker This section describes how to clear paper jam occurring in the C1-Finisher (optional) and the C1-Finisher with Booklet Maker (optional). This section explains the procedures to remove the jammed paper in the C1-Finisher with Booklet Maker, as an example.
Page 538: Paper Jams At 2A In The Finisher
14 Problem Solving Remove the jammed paper if there is. Turn the knob 1 to the left and gently pull out the paper to remove. Close the top cover of the finisher transport. Paper Jams at 2a in the Finisher If you can see the edge of the jammed paper on the output tray, gently pull the paper straight from the exit area to remove.
Page 539: Paper Jams At 2A In The Finisher (Using Knob 2C)
Paper Jams Remove the jammed paper. Return the lever 2a to the original position. Close the finisher front cover. Note • If the finisher front cover is not completely closed, a message will appear and the machine remains paused. Paper Jams at 2a in the Finisher (Using Knob 2c) If you can see the edge of the jammed paper on the output tray, gently pull the paper straight from the exit area to remove.
Page 540: Paper Jams At 2B In The Finisher
14 Problem Solving Turn the knob 2c to the direction of the arrow to eject the jammed paper. Gently pull the paper to remove. Return the handle 2a to the original position. Close the finisher front cover. Note • If the finisher front cover is not completely closed, a message will appear and the machine remains paused.
Page 541: Paper Jams At 2B In The Finisher (Using Knob 2C)
Paper Jams Paper Jams at 2b in the Finisher (Using Knob 2c) Open the finisher front cover. Move the handle 2b to the right. Turn the knob 2c to the direction of the arrow to eject the jammed paper. Gently pull the paper to remove. Return the handle 2b to the original position.
Page 542: Paper Jams At 3 In The Finisher
14 Problem Solving Paper Jams at 3 in the Finisher Open the finisher front cover. Pull down the handle 3. Remove the jammed paper. Return the handle 3 to the original position. Close the finisher front cover. Note • If the finisher front cover is not completely closed, a message will appear and the machine remains paused.
Page 543: Paper Jams At 4A In The Finisher (For Finisher-C1 With Booklet Maker)
Paper Jams Gently pull the jammed paper to the right to remove. Return the finisher exit cover H to the original position. Paper Jams at 4a in the Finisher (For Finisher-C1 with Booklet Maker) Open the finisher front cover. Pull out the booklet drawer 4 until it stops. Turn the knob 4a to the left to remove all the jammed paper.
Page 544: Paper Jams At 4B In The Finisher (For Finisher-C1 With Booklet Maker)
14 Problem Solving Paper Jams at 4b in the Finisher (For Finisher-C1 with Booklet Maker) Open the finisher front cover. Move the handle 4b to the left. Remove the jammed paper if there is. Pull out the booklet drawer 4 until it stops. Remove all the jammed paper from the upper left side and inside of the drawer.
Page 545: Paper Jams In The Booklet Tray (For Finisher-C1 With Booklet Maker)
Paper Jams Note • If the finisher front cover is not completely closed, a message will appear and the machine remains paused. Paper Jams in the Booklet Tray (For Finisher-C1 with Booklet Maker) Open the finisher front cover. Turn the knob 4a to the right to eject the paper to the right bottom tray.
Page 546: Document Jams
14 Problem Solving Document Jams When a document jam occurred in the document feeder, the machine stops and a message is displayed on the touch screen. Follow the instructions displayed to clear the document jam and then load the document in the document feeder again. Pull up the handle of the top cover of the document feeder, and then open the top cover until it stops.
Page 547 Document Jams Close the inner cover of the document feeder. Close the left cover of the document feeder until it clicks into place, and confirm that there is no space between the near or far side of the cover and the document feeder. If you cannot find the document, lift the document feeder gently, and remove the document if it is there, and then close the document feeder.
Page 548: Stapler Faults
14 Problem Solving Stapler Faults This section describes how to clear stapler troubles when the optional finisher is installed. Perform the procedures on the following pages when copies are not stapled or staples are bent. Contact our Customer Support Center if the problem persists after you have tried the following solutions.
Page 549: Staple Jams In Staple Cartridge (For Finisher-A1)
Stapler Faults Staple Jams in Staple Cartridge (For Finisher-A1) This section describes how to clear staple jam occurred in the staple cartridge of the Finisher-A1 (optional). Make sure that the machine is not operating, and open the finisher front cover. Take the staple cartridge out of the machine.
Page 550: Staple Jams In Staple Cartridge (For Finisher-B1)
14 Problem Solving Push the staple cartridge into the machine until it clicks into place. Close the finisher front cover. Note • If the finisher front cover is not completely closed, a message will appear and the machine remains paused. If you cannot remove jammed staples even after you perform the above procedure, contact our Customer Support Center.
Page 551 Stapler Faults After you take out the staple cartridge, check inside of the finisher for any remaining staples. Pull up the metal part of the staple cartridge as shown in the illustration. Remove the jammed staples (1), and then return the metal part pulled up in step 5 to the original position (2).
Page 552: Staple Jams In Staple Cartridge (For Finisher-C1 Or Finisher-C1 With Booklet Maker)
14 Problem Solving Staple Jams in Staple Cartridge (For Finisher-C1 or Finisher-C1 with Booklet Maker) This section describes how to clear staple jam occurred in the staple cartridge of the Finisher-C1 (optional) and the Finisher-C1 with Booklet Maker (optional). This section explains the procedures to remove the jammed staples in the C1-Finisher with Booklet Maker, as an example.
Page 553: Staple Jams In Booklet Staple Cartridge (For Finisher-C1 With Booklet Maker)
Stapler Faults Pull up the metal part of the staple cartridge as shown in the illustration. Remove the jammed staples (1), and then return the metal part pulled up in step 5 to the original position (2). CAUTION Be careful in removing jammed staples. Push the staple cartridge into the machine until it clicks into place.
Page 554 14 Problem Solving While pressing the handle to the right, take the staple cartridge unit out of the machine. Hold the tabs on both sides of the booklet staple cartridge. Rotate the booklet staple cartridge at an angle. Lift the booklet staple cartridge out of the unit.
Page 555 Stapler Faults With holding the tabs, return the cartridge to the original position, and then gently push the cartridge in until it clicks into place. Repeat steps 3 to 7 for the cartridge at the back of the unit. Return the unit to the original position. Close the finisher front cover.
Page 557: Appendix
15 Appendix This chapter describes the machine specifications, notes and restrictions, optional components, and printer emulation languages. Specifications....................556 Printable Area ...................573 Internal Fonts....................574 Optional Components ................576 ESC/P-K Emulation ..................579 PDF Direct Print..................594 PCL Emulation..................596 HP-GL2 Emulation..................604 Notes and Restrictions................622 Using the Telephone.................653 Activity Report...................655 Glossary....................657...
Page 558: Specifications
Paper Tray 1 to 4: 60 - 256 gsm Paper Tray 5: 55 - 280 gsm Paper Tray 6 (HCF B1): 55 - 216 gsm Important • Use paper recommended by Fuji Xerox. Copying may not be performed correctly depending on the conditions.
Page 559 Specifications First Copy Output Time <When the document glass is used> ApeosPort-IV C5570, DocuCentre-IV C5570 Important For A4 /monochrome priority mode • The values may vary (the default for the [Output Color] is [Black & White] or [No depending on the Default]) machine configuration.
Page 560 8.7 seconds *Same magnification/Paper Tray 1/1-sided/Center Tray First Copy Output Time <When the document feeder is used> ApeosPort-IV C5570, DocuCentre-IV C5570 Important For A4 /monochrome priority mode • The values may vary (the default for the [Output Color] is [Black & White] or [No...
Page 561 Specifications ApeosPort-IV C3371, DocuCentre-IV C3371 For A4 /monochrome priority mode (the default for the [Output Color] is [Black & White] or [No Default]) Monochrome: 6.9 seconds Color: 7.9 seconds For A4 /color priority mode (the default for the [Output Color] is [Color], [Auto Detect], [Dual Color] or [Single Color]) Monochrome: 6.9 seconds Color:...
Page 562 15 Appendix Continuous Copy Speed <ApeosPort-IV C5570, DocuCentre-IV C5570> Paper Tray 1 - 4, 6: Continuous 1 sided copy/same magnification Important [Monochrome] [Color] • The speed may be B5 , A4 : 55 sheets/minute 50 sheets/minute reduced due to image...
Page 563 Specifications Continuous Copy Speed <ApeosPort-IV C3370, DocuCentre-IV C3370> Paper Tray 1 - 4, 6: Continuous 1 sided copy/same magnification Important [Monochrome] [Color] • The speed may be B5 , A4 : 35 sheets/minute 35 sheets/minute reduced due to image A4, B5 : 27 sheets/minute 27 sheets/minute quality adjustment.
Page 564 15 Appendix <ApeosPort-IV C2270, DocuCentre-IV C2270> Paper Tray 1 - 4, 6: Continuous 1 sided copy/same magnification [Monochrome] [Color] B5 , A4 : 25 sheets/minute 25 sheets/minute A4, B5 : 19 sheets/minute 19 sheets/minute : 16 sheets/minute 16 sheets/minute : 14 sheets/minute 14 sheets/minute Paper Tray 1 - 4, 6: Continuous 2 sided copy/same magnification [Monochrome] [Color]...
Page 565: Print Function
Maximum power consumption: 2.2 kW (AC 220 V±10%) 2.4 kW (AC 240 V±10%) 1.65 kW (110 V±10%) <ApeosPort-IV C5570/C4470, DocuCentre-IV C5570/C4470> Sleep mode : 1.5 W or less (AC 110 V±10%) 2 W or less (AC 220 - 240 V±10%) Standby mode: 130 W or less <ApeosPort-IV C3370/C3371/C2270, DocuCentre-IV C3370/...
Page 566 15 Appendix Protocol Parallel (optional): Compatible, Nibble, ECP Ethernet (standard): TCP/IP (SMB, Port9100, IPP, Ipd, ThinPrint, WSD, ® ® NetWare), Novell NetWare (IPX/SPX), NetBEUI (SMB), EtherTalk (optional) EtherTalk is supported by Mac OS 9.2.2, and Mac OS Important • X 10.3.9 - 10.4.11(except 10.4.7)/10.5/10.6. Note •...
Page 567: Scan Function
Microsoft Windows Server 2008 x64, ® ® Microsoft Windows Vista x64, ® ® Microsoft Windows Server 2008 R2, ® ® Microsoft Windows 7 x64 Important • For information about the latest supported OS, refer to the Fuji Xerox Web site.
Page 568 10.5.0/10.5.1/10.5.2/10.5.3/10.5.4/10.6, ® NetWare 5.11/5.12 Important • For information about the latest supported OS, refer to the Fuji Xerox Web site. * NetWare 5.11/5.12 supports FTP protocol only. File Format: Monochrome binary: TIFF (Compression type: MH, MMR), DocuWorks (Compression type: MH, MMR),...
Page 569 ® Microsoft Windows 7 x64 Important • For information about the latest supported OS, refer to the Fuji Xerox Web site. Internet Fax Function (optional) Document Size A3, B4, A4, Long document (Maximum 600 mm) Scanning Resolution Same as the Fax function...
Page 570 * For non-standard size paper: 125 × 85 mm. Capacity 110 sheets (A4 1 sided) Important • When using 80 gsm paper Feeding Speed <ApeosPort-IV C5570, DocuCentre-IV C5570> Monochrome: 55 sheets/minute, Color: 50 sheets/minute (A4 1 sided) <ApeosPort-IV C4470, DocuCentre-IV C4470> Monochrome: 45 sheets/minute,...
Page 571 Space Requirement (when connected to the extension tray and the bypass tray are fully extended) main unit) * Finisher-A1 cannot be installed for ApeosPort-IV C5570/C4470 or DocuCentre-IV C5570/C4470. Finisher-B1 (optional) Finisher tray × 1: Sorting (Offset available)/ Type Stacking (Offset available) Finisher tray Maximum: A3, 11 ×...
Page 572 15 Appendix *2 For the center binding/folding feature, Booklet Maker Unit for Finisher-B1 is required. After a job with center binding/folding specified was output, remove the output paper from the tray to output the next job. In addition, when you print a job with center binding/folding specified and smaller-sized paper remains on the output tray, remove the paper from the tray first.
Page 573 Specifications Finisher-C1 with Booklet Maker (optional) Output tray × 1 : Sorting/Stacking Type Finisher tray × 1 : Sorting (Offset available)/ Stacking (Offset available) Booklet tray × 1 : Sorting/Stacking Output tray Maximum : 12.6 × 17.7", 12 × 19", Paper Size/Paper Weight Minimum : B5, 55 - 220 gsm...
Page 574 15 Appendix Side Tray (optional) Paper Size Same as the Copy Function Capacity 100 sheets Important • When using 80 gsm paper Width 274 × Depth 469 × Height 128 mm, 1 kg Dimensions/Weight Copier/printer model: Width 1,046 × Depth 685 mm Space Requirement (when connected to the Copier/printer/fax/scanner model:...
Page 575: Printable Area
Printable Area Printable Area This section describes the area on paper that can be printed. Standard Printable Area The standard printable area is the area of a sheet of paper excluding the 4.0 mm margins on all four edges of paper. For SRA3 paper (width of 320 mm), the printable area of the paper is the area excluding the 11.5 mm left and right margins.
Page 576: Internal Fonts
15 Appendix Internal Fonts This section lists the fonts pre-installed on the machine. For more information on the optional PostScript fonts, refer to the manual contained in the CD-ROM provided with the PostScript 3 Kit (optional). For more information on the optional HP-GL/2 and PCL fonts, refer to "PCL Emulation"...
Page 577 Internal Fonts CG Times Times New Bold Times New Bold Italic CG Times Italic CG Times Bold Symbol CG Times Bold Italic Wingdings Univers Medium Line Printer Univers Medium Italic Times Roman Times Italic Univers Bold Univers Bold Italic Times Bold Univers Medium Condensed Times Bold Italic Univers Medium Condensed...
Page 578: Optional Components
15 Appendix Optional Components The following table shows the optional components available. To purchase these options, contact our Customer Support Center. Product Name Description DADF Feeds multiple sheets of paper to the machine one by one. Large Size UI Kit A control panel with 10.4 inch SVGA color touch screen.
Page 579 Optional Components Product Name Description Adobe PostScript 3 Kit Allows you to use the machine as a PostScript printer. Also enables printing from Macintosh. Parallel Port Kit Allows you to use the parallel port. Annotation Kit * Allows you to copy with comments and page numbers. EPC Kit * Outputs sheets sorted into sets that are arranged in page order.
Page 580 15 Appendix Product Name Description Server Fax Kit Adds the Server Fax feature to the machine. TC/SC Additional Fonts Kit Supports Chinese fonts. Network Accounting Kit Allows you to keep track of user accounts via an external authentication server. Power Cord A tool to connect the machine to a power source.
Page 581: Esc/P-K Emulation
ESC/P-K Emulation ESC/P-K Emulation This section describes how to use ESC/P-K emulation. Emulation This section describes the printer language emulations available on the machine. Print data conforms to certain rules (grammars). These rules (grammars) are called printer languages. The machine supports two types of printer languages: a page description language, which is used to create images on a page-by-page basis, and an emulation, which is used to achieve the print results similar to those of other printers.
Page 582: Fonts
15 Appendix Interface-dependent You can set a printer language for each host interface by using CentreWare Internet Services. The machine switches to a printer language corresponding to the host interface that received data. Fonts This section explains the fonts used for emulation. Available fonts The following fonts can be used for ESC/P-K emulation: ESC/P-K Emulation...
Page 583: Esc/P-K Emulation Print Features
ESC/P-K Emulation ESC/P-K Emulation Print Features Multiple-Up The Multiple-Up feature reduces the size of multiple-sheet documents and prints them on a single sheet of paper. The Multiple-Up feature can be used in the ESC/P-K emulation mode. In the ESC/P-K mode, 2 Up can be used. Form Overlay In the ESC/P-K mode, you can register an original form on the machine, and overprint the form on a printout.
Page 584 15 Appendix Item Setting Item Value Number Paper tray Sets the paper tray to be used for printing. : Auto [1] (Default) : Tray 1 : Tray 2 : Tray 3 : Tray 4 : Tray 5 : Tray 6 (HCF B1) If printing from Tray 5, instruct printing and then operate the machine to start printing.
Page 585 ESC/P-K Emulation Item Setting Item Value Number Paper size Sets the size of paper to be printed. This setting can be made only when [Paper Tray] is set to [Auto] or [Tray 5]. This setting can be configured only for cut sheets. : A3 : A4 : A5...
Page 586 15 Appendix Item Setting Item Value Number Reduce/enlarge Sets the print magnification. (Reduce/ [0] (Default) : Preset % enlarge mode) : Variable % : Fit to Cut Sheet [Preset %] is a magnification automatically calculated based on [Original Size] and [Paper Size], and reduces/enlarges the printable area of the document to fit in the printable area of the output paper.
Page 587 ESC/P-K Emulation Item Setting Item Value Number 2 Sided printing Sets the 2 sided printing. [0] (Default) : Off : Head to Head : Head to Toe Important •When [Postcard] is selected for [Paper Size], [Head to Head] and [Head to Toe] cannot be selected. Font Sets the font for single-byte characters.
Page 588 15 Appendix Item Setting Item Value Number ESCP switch Sets the Text Quality mode to high quality or draft. (Text quality) [0] (Default) : High Quality : Draft Important •Since the default value is selected for the [Text Quality], [Reduced Characters], [Character Code Table], [Page Length], and [1-inch Perforation Skip] features, their settings will not be affected when an extended command is received.
Page 589 ESC/P-K Emulation Item Setting Item Value Number Form overlay Constantly performs Form Overlay by selecting a form name (No. 01-64) registered on the machine. [0] (Default) : Off [1-64] : No. 1 - No. 64 Important •Since the default value is selected for this feature, this setting is not affected when an extended commend is received.
Page 590: Magnification Table
15 Appendix Magnification Table Preset % Document Paper Size 11 x 17" 8.5 x 14" 8.5 x 13" 8.5 x 11" Postcard Size Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge 11 x 17"...
Page 591 ESC/P-K Emulation Preset % (2-Up Printing) Document Paper Size A3/2 A4/2 A5/2 B4/2 B5/2 11 x 17" 8.5 x 14" 8.5 x 13" 8.5 x 11" Postcard Size Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge Long edge...
Page 592 15 Appendix Fit to Cut Sheet Document Paper Size 11 x 17" 8.5 x 14" 8.5 x 13" 8.5 x 11" Postcard Size Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge 11 x 17"...
Page 593 ESC/P-K Emulation Fit to Cut Sheet (When 2 Up is specified) Document Paper Size A3/2 A4/2 A5/2 B4/2 B5/2 11 x 17" 8.5 x 14" 8.5 x 13" 8.5 x 11" Postcard Size Long edge Short edge Long edge Short edge Long edge Short edge Long edge...
Page 594: Paper Size And Number Of Printable Characters
15 Appendix Paper Size and Number of Printable Characters When the paper feed position is 22 mm Portrait Landscape Paper Size Characters Lines Characters Lines Postcard 11 x 17" 8.5 x 14" 8.5 x 13" 8.5 x 11" When the paper feed position is 8.5 mm Portrait Landscape Paper Size...
Page 595 ESC/P-K Emulation Fit to Cut Sheet Portrait Landscape Paper Size Characters Lines Characters Lines Postcard 11 x 17" 8.5 x 14" 8.5 x 13" 8.5 x 11" Note • The values are based on 10-cpi character pitch and 6-lpi line pitch. •...
Page 596: Pdf Direct Print
This section describes the available settings with the PDF Direct Print feature. The settings configured here are valid when printing PDF files without using "ContentsBridge" provided by Fuji Xerox. Note • For information on printing PDF files using ContentsBridge Utility, refer to the manual provided on the Driver CD Kit.
Page 597 : PDF Bridge : PS [PDF Bridge] processes PDF files using the PDF Direct Print feature provided by Fuji Xerox. [PS] processes PDF files using the PostScript feature provided by Adobe. Note • This item is displayed when the Adobe PostScript 3 Kit (optional) is installed.
Page 598: Pcl Emulation
15 Appendix PCL Emulation Emulation This section describes the printer language emulations available on the machine. Print data conforms to certain rules (grammars). These rules (grammars) are called printer languages. The machine supports two types of printer languages: a page description language, which is used to create images on a page-by-page basis, and an emulation, which is used to achieve the print results similar to those of other printers.
Page 599: Fonts
PCL Emulation Fonts Available fonts The following fonts can be used for PCL emulation: Alphanumeric fonts CG Times Univers Bold Condensed CG Times Italic Univers Bold Condensed Italic CG Times Bold Antique Olive CG Times Italic Bold Antique Olive Italic Univers Medium Antique Olive Bold Univers Medium Italic...
Page 600: Output Feature
15 Appendix Line Printer ITC Avant Garde Book Oblique Times Roman ITC Avant Garde Demi Times Italic ITC Avant Garde Demi Oblique Times Bold ITC Zapf Chancery Medium Italic Times Bold Italic ITC Zapf Dingbats Helvetica OCR-B Font Caching To ensure hi-speed printing, outline fonts of up to a certain size are cached. Outline fonts are converted into bitmap data temporarily and then printed.
Page 601: Pcl Settings List
PCL Emulation PCL Settings List The following table describes the parameters that can be set with the mode menu. Parameter Item No. Value Paper tray Sets the paper tray to be used for printing. [0] (Default) : Auto : Tray 1 : Tray 2 : Tray 3 : Tray 4...
Page 602 15 Appendix Parameter Item No. Value Output Sets the output tray for the printouts. destination [68] : Stacker Tray (optional) [69] : Stacker - Top Tray (optional) [80] : Finisher Tray (optional) [81] : Right Top Tray (optional) Orientation Set the orientation of paper. [0] (Default) : Portrait : Landscape...
Page 603 PCL Emulation Parameter Item No. Value Default font : CG Times [43] : Symbol [44] : Wingdings : CG Times Italic : CG Times Bold [45] : Line Printer : CG Times Bold [46] : Times Roman Italic [47] : Times Italic : Univers Medium [48] : Times Bold...
Page 604 15 Appendix Parameter Item No. Value Symbol set [0] (Default) : Roman 8 [18] : Microsoft Publishing [19] : Math 8 : ISO 8859-1 Latin 1 : ISO 8859-2 Latin 2 [20] : PS Math : ISO 8859-9 Latin 5 [21] : Pi Font : ISO 8859-10 Latin 6...
Page 605 PCL Emulation Parameter Item No. Value Binding Sets binding when printing 2 sided. You can select [LEF] or [SEF] for 2 sided printing. Select according to the edge to be bound. Unifies the leading direction of the image on the front and rear sides of the paper at the long edge of the paper for LEF and at the short edge of the paper for SEF.
Page 606: Hp-Gl2 Emulation
15 Appendix HP-GL2 Emulation Emulation This section describes the printer language emulations available on the machine. Print data conforms to certain rules (grammars). These rules (grammars) are called printer languages. The machine supports two types of printer languages: a page description language, which is used to create images on a page-by-page basis, and an emulation, which is used to achieve the print results similar to those of other printers.
Page 607: Output Feature
HP-GL2 Emulation Font Caching To ensure hi-speed printing, outline fonts of up to a certain size are cached. Outline fonts are converted into bitmap data temporarily and then printed. To minimize this processing time, the processed bitmap data is saved in the memory. This process is called font caching.
Page 608: Hp-Gl/2 Emulation Settings
15 Appendix Paper Margin The paper size is set to A4 by factory default. If the print data is larger than the active coordinates area, the machine prints the data on the next larger A series paper (in this case, A3). When you set the paper margins, however, the active coordinates area is determined by subtracting the area set in paper margins from the active coordinates area obtained in the area determination mode.
Page 609 HP-GL2 Emulation Parameter Item No. Value Paper size Sets the default paper size. Only available when [Paper tray] is set to [Auto] or [Tray 5]. Only cut sheet can be set. : A3 [4] (Default*) : A4 : A5 [14] : B4 [15] : B5...
Page 610 15 Appendix Extended Settings Parameter Item No. Value Auto layout Selects whether to perform auto layout of the document or not. [0] (Default) : ON : OFF Active palette Selects whether to use a pen specified by command or set on the panel. [0] (Default) : Command : Panel...
Page 611 HP-GL2 Emulation Parameter Item No. Value Print control Selects a graphics language. This setting affects to IW, OW, and UC of (HP-GL HP-GL/2 commands. mode) [0] (Default) : HP-GL : HP-GL/2 Note • To print HP-GL/2 command that does not include BP command, select [HP-GL/2].
Page 612 15 Appendix Parameter Item No. Value 159 (Scaling) Sets whether the original size is enlarged or reduced so that the document size fits the paper size. : OFF [1] (Default) : ON 160 (Scaling Selects the document size for auto scaling: A series paper (A0, A1, A2, mode) A3, A4, and A6) or the active coordinate area which is determined accordance with the setting selected in [Area Determination Mode].
Page 613 HP-GL2 Emulation Parameter Item No. Value 180 degree Specify whether or not to rotate landscape documents in 180 degrees. rotation [0] (Default) : Off : On Emulation target Select the machine to emulate. printer [0] (Default) : HP750 [1]1 : FX4036 Pen attributes 800-815 (Pen Set the width (thickness of the line) of the 16 pens (No.
Page 614: Hard Clip Area
15 Appendix Parameter Item No. Value 900-915 (Pen Set the process for when pens' lines intersect for 16 pens (No. 00 to 15). intersects) No. 00 denotes Item No. 900. (No. 0-No.15) [0] (Default) : None : Intersect : Round : Cut [None] [Intersect]...
Page 615: Printable Area
HP-GL2 Emulation Standard Defines the printable area of the machine as the hard clip area. Paper Defines a size same as the paper size as the hard clip area. However, the area that allows actual printing is within the printable area. The hard clip area can be set either with HP-GL emulation mode settings or by the specified hard clip command "&I".
Page 616 15 Appendix Note • The HP-GL emulation supports five paper sizes: A3, A5, A4, B4, and B5. Width Top-right X, Top-right Y Short-side Height Long-side Physical paper size Printable Area Bottom-left X, Bottom-left Y (0, 0) Paper Length Coordinate Value (1/7200 inch) (1/7200 inch) Paper X Axis...
Page 617: Auto Layout
HP-GL2 Emulation Auto Layout This section explains Auto Layout. What is Auto Layout? Auto Layout is a function that evaluates document size using the HP-GL data entered from a host system and enlarges or reduces the document size corresponding to the paper size so that data plotted is placed in the center of the paper.
Page 618 15 Appendix The area specified by the last IW command in the data becomes the active coordinates area. If there are no IW commands in the data, the active coordinates area is determined by Adapted. The coordinates encompassing all areas specified by IP commands in the data becomes the active coordinates area.
Page 619 HP-GL2 Emulation If it is a Paper Size Set the document size from the obtained active coordinates area and the origin point setting. The document size can be selected from six sizes of A series paper (A0, A1, A2, A3, A4, or A5). How to Determine Document Size The document size is determined by comparing with the hard clip area of each paper size based on the active coordinates area obtained in the scaling mode, paper margin,...
Page 620 15 Appendix 2) Because there are no font size specification commands and all pen widths are 0.1 mm in the above example, add the height/2 of the default font size for A3 size paper (75 plotter units) to the active coordinates area obtained in step 1. The active coordinates area obtained in step 2 is -8474,-6013,8474,6013.
Page 621 HP-GL2 Emulation How to Determine the Scaling Ratio When auto scaling is being used, although the scaling ratio is determined by document size and paper size, it differs according to the scale mode setting. Note • To activate scaling, set the scaling to ON on the [HP-GL/2 - Programming] screen. If it is set to OFF, it is plotted at the same scale (100%).
Page 622 15 Appendix Examples of Combinations of Each Function The following are examples showing the print results that can be achieved by combining various functions. Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Paper Size, Scaling: ON Print Area Document Size Paper Size Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Paper Size, Scaling: OFF...
Page 623 HP-GL2 Emulation Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Active Coordinate Area, Scaling: OFF Print Area Active Coordinate Area determined by Paper Size entered data...
Page 624: Notes And Restrictions
15 Appendix Notes and Restrictions This section describes the notes and restrictions to observe when using the machine. Notes and Restrictions on the Use of the Machine Notes on Switching Off the Main Power and Power Power off processing is performed internally on the machine for a while after the power is switched off.
Page 625 Notes and Restrictions Output Destination When you change the finisher to install, reconfigure the output destination under [Tools] > [Copy Service Settings] > [Copy Defaults] > [Output Destination]. You can also change the output destination for Print E-mail, Private Folder Printed Files, and Fax Received as required.
Page 626 15 Appendix while other one touch buttons that were used for stored programs before may be used for address numbers. Be sure that you perform the correct operation. USB Memory Slot on the Control Panel To use the USB memory slot on the control panel, the Scan to USB Kit (optional) is required.
Page 627: Notes And Restrictions On The Use Of The Copy Feature
Notes and Restrictions - If a passcode of a folder that is subject to operation by a stored program is changed after the program is registered - If the settings of the control panel are changed - If the features registered on the <Custom> buttons are changed - If the setting is changed with [Tools] >...
Page 628: Notes And Restrictions On The Use Of The Print Feature
15 Appendix Color Effect for Dual Color Copy To extract colors for dual color copy, adjusting the colors of the document is required in advance. Our service representative performs the adjustment. Contact our Customer Support Center. Auto Contrast The machine does not offer the [Auto Contrast] feature for [Color Effects]. Multiple-Up for Black &...
Page 629 Notes and Restrictions Thumbnail for Media Print The Media Print - Photos feature supports Thumbnail view but not Preview. The Media Print - Text feature supports neither Thumbnail view nor Preview. Gigabit Ethernet Board Kit (Optional) Installing the Gigabit Ethernet Board Kit achieves high-network communication speed, but it does not shorten the entire printing time.
Page 630 - This feature supports the features of PDF 1.6 created by Adobe Acrobat 7 or later. However, it does not support the features of PDF 1.7 (Adobe Acrobat 8 and 9). - PDF Bridge, that is provided by Fuji Xerox, of the machine supports the features of PDF 1.6 such as transparent object.
Page 631: Notes And Restrictions On The Use Of The Scan Features
Notes and Restrictions ThinPrint To install "ThinPrint.print" to Windows Server 2003 or Windows Server 2008, a ".print Application Server Engine" licence is required. ThinPrint can operate in an IPv4 environment, but not in an IPv6 environment. ".print AutoConnect" is not supported. Up to three can be connected simultaneously.
Page 632 15 Appendix Number of Sheets for Scanning (for Folder) A maximum of 999 pages can be scanned for folders at one time. The number of pages may differ depending on the file size and resolution. Store to USB The Scanner Kit and the Scan to USB Kit are required to use this service. You cannot use this service on job flows (whose Target is Scan Jobs or Folder).
Page 633 Notes and Restrictions - DocuWorks Viewer Light for Web 5.1 or later Note • You cannot use DocuWorks Trial edition. Use DocuWorks Viewer Light 7.0 (free distribution) contained in the Driver CD Kit. You can open High-compression PDF files with Adobe Acrobat 4.0 (PDF 1.3) or later.
Page 634 15 Appendix Preview of Scan File You cannot view scan files rotated. If [MRC High Compression] is set to [On] under [File Format], preview cannot be displayed. If you select [Specific Color] for [File Format], preview cannot be displayed. If a preview image is not what you expected, cancel the job, configure the settings, and then scan the document again.
Page 635: Notes And Restrictions On The Use Of The Fax Feature
Notes and Restrictions destination URL if [Automatic prompting for file downloads] is set to [Disable] under [Tools] > [Internet Options] > [Security] > [Custom Level] > [Automatic prompting for file downloads] with your Internet Explorer. When you use Internet Explorer, even if you click "To delete file, click here." in the [Document Acquisition] screen of the Store &...
Page 636: Notes And Restrictions On The Use Of The E-Mail/Internet Fax Feature
15 Appendix Address Type Settings When Registering on the Address Book The following address types can be selected when you add an address to Address Book: Fax, Internet Fax, E-mail, and Server (FTP/SMB) When you register an address on the Address Book, select an address type in accordance with the service.
Page 637 Fax Direct and E-mail services can also be used simultaneously. The following recipient machines (models with the Fax feature) can establish a peer- to-peer communication with the machine for the Internet Fax Direct feature: - DocuCentre-IV C2260 - ApeosPort-IV C5570 - DocuCentre-IV C5570 - ApeosPort-IV C4470 - DocuCentre-IV C4470...
Page 638 15 Appendix - DocuCentre-II 7000/6000/5000 - ApeosPort-II C7500/C6500/C5400 - DocuCentre-II C7500/C6500/C5400 - DocuCentre-II 4000/3000 - Papered-II 4000/3000 - DocuCentre-II C4300/C3300/C2200 - ApeosPort-II C4300/C3300/C2200 - ApeosPort C7550 I/C6550 I/C5540 I - ApeosPort 750 I/650 I/550 I - ApeosPort C4535 I/C3626 I/C2521 I - ApeosPort 450 I/350 I - DocuCentre Color f450/f360/f250 - DocuCentre f285/f235...
Page 639 Notes and Restrictions E-mail Forwarding If the fax you received is a JBIG-compressed image, and if the Internet fax profile of the forwarding destination is set to TIFF-F, the machine converts the image into MH format when forwarding. When the Internet fax profile is TIFF-S, the data is forwarded with its size and resolution unchanged.
Page 640 15 Appendix pay attention to security to prevent third parties from reading or tampering of your e- mail. Consequently, to transmit important information, we recommend that you use other transmission methods that guarantee security. In addition, to avoid the reception of unwanted e-mail, we recommend that you not disclose your e-mail address to third parties unless necessary.
Page 641: Notes And Restrictions When Connecting With Internet Service Provider
Notes and Restrictions Notes and Restrictions when Connecting with Internet Service Provider This section describes notes and restrictions to observe when using features that transmit e-mails or Internet faxes using an Internet service provider (ISP). The features related to e-mail are as follows: E-mail E-mail Notification Service Print E-mail...
Page 642: Notes And Restrictions On The Interrupt Mode
15 Appendix E-mail processing after POP3 reception: deletes e-mail received from a server after reception. Settings to store e-mail on the server is not supported. Encryption communication (SSL) : not supported Note • IMAP4 is not supported. IP Address Settings The machine does not support a global IP address.
Page 643 Notes and Restrictions Jobs can/cannot be executed during interruption are as follows: Job Instruction from the Execution Control Panel Copy Required Print Printing of a document instructed from a Required client computer Printing of a document* instructed from the Required <Job Status>...
Page 644: Notes And Restrictions On Folders
15 Appendix The job can be accepted from a client or another machine, but the job cannot be executed during the Interrupt mode. *1 The job instruction from the control panel is required/not required to execute the job. *2 Normal printing, first set of Sample Set, Delayed Print (auto print) *3 During interruption, any document displayed as a pending job on the [Job Status] screen can be printed by selecting [Promote Job].
Page 645: Notes And Restrictions When Operating From Computers
Notes and Restrictions Notes and Restrictions when Operating from Computers Supported OS There are notes and restrictions on Microsoft Windows XP Professional x64 Edition, Microsoft Windows Server 2003 x64 Editions, Microsoft Windows Vista x64 Edition, Microsoft Windows Server 2008 x64 Editions, Microsoft Windows 7 x64 Edition, and Microsoft Windows Server 2008 R2 x64 Editions Drivers.
Page 646: Notes And Restrictions On The Security Features
15 Appendix If an interference pattern is created, change the settings as follows: - Resolution: [200 dpi] or [300 dpi] - Internet fax profile for sending Internet faxes: [TIFF-F] or [TIFF-J] Web Application feature (ApeosPort Series Models Only) The following conditions and restrictions are applied when you print files stored in a remote server.
Page 647: Notes And Restrictions On The Authentication And Accounting Features
Notes and Restrictions Secure Watermark Kit (Optional) When the Secure Watermark Kit (optional) is installed and [Secure Watermark Detection] is set to [On], document scanning speed becomes slow if the following scanning settings are selected: - Color Scanning: [Black & White] - Resolution: [200 dpi] - 2 Sided Scanning: [2 Sided (Head to Head)] or [2 Sided (Head to Toe)] Allow User to Disable Active Settings (for Forcible Printing Features)
Page 648: Notes And Restrictions For Using Smb
15 Appendix Color Access is available but the limit for the maximum number of pages is not available. Remote Authentication using the Smart Card Remote Authentication can be performed in an environment where ApeosWare Authentication Agent/ApeosWare Authentication Management, Active Directory, or the combination of ApeosWare Authentication Agent/ApeosWare Authentication Management and Active Directory is used.
Page 649 Notes and Restrictions When [Receiving Buffer - SMB] is set to [Spool to Hard Disk] All print data spooled in the machine hard disk, including the data which is being printed, is saved. In this case, when the machine is turned on, the data stored on the machine hard disk is printed before any jobs instructed subsequently.
Page 650: Notes And Restrictions For Using Tcp/Ip
15 Appendix Notes and Restrictions for Using TCP/IP This section describes notes and restrictions to observe when using TCP/IP (LPD). Configuration on the Machine IP addresses are managed for the entire system. Configure the settings only after consulting your network administrator. The setting of subnet mask and gateway addresses may be required depending on the network environment.
Page 651: Notes And Restrictions For Using Ethertalk
Notes and Restrictions While Printing When [Receiving Buffer - LPD] is set to either [Spool to Hard Disk] or [Spool to Memory] If the transmitted print data size exceeds the available capacity of either hard disk or memory, the print data is not received. Note •...
Page 652: Notes And Restrictions For Using Bonjour
15 Appendix Zone Name Zone names can be set in [Protocols] on the [Properties] tab of CentreWare Internet Services. However, if the zone name set does not exist on the network to which the machine is connected, the zone name is automatically changed to the default name. To set a zone name, use the zone name that already exists on the network to which the machine is connected.
Page 653 Notes and Restrictions In a dual stack environment, some services may cause performance problems depending on the network settings (for example, when you attempt to set the machine to prioritize IPv6 in an environment where the Web server is started with IPv4).
Page 654: Notes And Restrictions For Print E-Mail
15 Appendix IPv6 addresses may not be correctly recorded on job logs. Use an IPv4 network for correct logging. When searching a device outside the router via SMB, directly specify the address. Multicasting is supported only within a local link (FF02::1). In an IPv6 environment without a DNS server, if a computer name is specified in the SMB server settings for SMB authentication, the authentication fails.
Page 655: Using The Telephone
Using the Telephone Using the Telephone This section describes how to use an external telephone connected to the machine with the Fax feature. Placing a Call The following describes how to place a call using the external telephone. To place a call, the following two methods can be used: Dialing with the receiver lifted (off-hook dialing) Dialing with the receiver resting in the cradle (on-hook dialing) Off-hook Dialing...
Page 656 15 Appendix On the [Services Home] screen, select [Fax/ Internet Fax]. Select [On-hook (Manual Send/Receive)] on the [More Options] screen. Specify the call destination. The call destination can be specified using the numeric keypad, address numbers, or one-touch buttons. The Address Book cannot be used. The call destination can be specified also with the keyboard displayed on the screen.
Page 657: Activity Report
Activity Report Activity Report You can print activity reports to check whether a transmission is successfully completed or not. In the report, a remote terminal name and a result or a status of each operation are recorded by outgoing and incoming transmission. For information on how to print the activity report, refer to "Print Reports"...
Page 658 15 Appendix Item Description Contents The information about the communication is indicated. See the Note field at the bottom of the report for a list of abbreviations and their definitions. Transmitting Remote service Redial Folder XXX Broadcast/Multi- Poll Polling Relay Broadcast Assignment Fax forward- ing box XXX Receiving...
Page 659: Glossary
Glossary Glossary Term Description Border Limit One more sheet is used when the length of the transmitted (Page split threshold value) document exceeds the length of paper installed on the receiving terminal. A margin at the bottom of a received document can be eliminated so that the data can be printed on one page.
Page 660 15 Appendix Term Description A facsimile communication system standardized by the advisory committee for International Telecommunications (CCITT, now the ITU-T). Header A record of the sender. It is printed on the top edge of a received document. Image Color Matching. A color management software used with Windows 2000, Windows XP, and Windows Server 2003.
Page 661: Index
Index Index Numerics Alternative Name for Account ID ....... 258 Alternative Name for User ID ..... 258, 266 100BASE-TX ............. 283 Annotation - Create Comments ......173 10BASE-T ............283 annotation position adjustment ......171 2 Pages Up On Receipt ........213 Annotations ............
Page 662 Background Pattern (Watermark) ......146 color capability ........... 556 Background Suppression (Black Copy) .....143 Color Scanning ..........202 Background Suppression (Color Copy) .....142 Color Shift ............167 Background Suppression (default value) ...167, 202 Color Space ..........202, 206 Background Suppression (Photo & Text) ..171 Common Service Settings .........
Page 663 Index Custom Watermark 1 to 3 (Watermark) .... 147 drum cartridge ..........58, 65 Drum Cartridge Conservation Mode ....163 Customize Paper Supply Screen ...... 139 Customize User Prompts ........258 Dual Color - Non-target Area Color ....166 Dual Color - Source Color ......... 166 Dual Color - Target Area Color ......
Page 664 FTP Client ............323 FTP client port ........... 319 F Code ...............249 Failed Access Log ..........266 Fault Tone ............135 G3 Line - Dial Type ........... 217 Faults ..............108 G3 Line - Fax ID ..........216 Fax Billing Data ..........259 G3 Line - Line Type ........... 217 Fax Comments List ..........100 General Settings - 2nd Column ......
Page 665 Index Image Shift ............168 Job History Report ........96, 143 Image Transfer Screen ........206 Job in Memory Indicator ........163 Incoming E-mail Print Options ......220 Job Status Default ..........270 Incoming Internet Fax Print Options ....218 Job Status/Activity Report ........
Page 666 LPD port .............290, 294 LPD Print Queue ..........199 Name ..............246 NetWare port ............. 293 Network Accounting ........257, 369 Machine Clock/Timers ........132 Network Scanning ........314, 322 machine configuration ..........94 notes and restrictions ........622 machine information ..........93 NTP Time Synchronization ........ 133 Machine Password ..........216 number of fax lines ..........
Page 667 Index Paper Size Settings .......... 156 Port Status - E-mail Notification Service .... 177 Port Status - Ethertalk ........176 paper size/paper weight .... 568, 569, 570, 571 Paper Supply ............ 165 Port Status - FTP Client ........177 Paper Tray Attributes ........138 Port Status - Internet Services ......
Page 668 printing a report/list ........88, 95 registering a server to setup ......230 printing resolution ........556, 563 Relay Broadcast ..........250 Print-On-Demand Duration ........135 remote accounting ..........370 problem solving ..........399 remote authentication ........387 profile ..............567 Remote Folder ........... 249 Profile for Broadcast Job ........217 replacing a drum cartridge ........
Page 669 Index Screen After Auto Clear ........136 SMB Server Settings ......... 188 SMTP ............309, 339 Screen Brightness ..........138 Screen Default ..........136 SMTP Server Settings ........183 screen type ............85 SNMP port ..........322, 330 Screen/Button Settings ........136 SOAP port ............
Page 670 Surname ............246 System Administrator Settings ......262 System Administrator’s Login ID ......262 unable to copy ........... 412 System Administrator’s Meter (Copy Jobs) ..257 unable to print ............ 416 System Administrator’s Passcode .....262 unable to receive a fax ........421 unable to send a fax .......... 419 unauthenticated user .........
Page 671 Index Web Applications - Use SSL3.0 ......232 Web Applications - Use TLS1.0 ......232 Web Applications - When SSL Certificate Verification Fails ..........233 Web Applications Service Setup ....... 228 Web Applications Version ......... 232 web browser ............274 Web Browser Setup ..........
Page 673 ApeosPort-IV C5570/C4470/C3370/C3371/C2270, DocuCentre-IV C5570/C4470/C3370/C3371/ C2270 Administrator Guide ME4564E2-3 (Edition 2) July 2010 Fuji Xerox Co., Ltd. Copyright © 2010 by Fuji Xerox Co., Ltd.

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Fuji Xerox apeosport-iv C5570 Administrator's Manual

Table of Contents

2 Paper and Other Media

3 Maintenance

4 Machine Status

5 Tools

7 Printer Environment Settings

9 Scanner Environment Settings

10 Using the Internet Fax Service

11 Using the Server Fax Service

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Summary of Contents for Fuji Xerox apeosport-iv C5570