Table of Contents
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Category
Error Code
C P F S M O
018-719
018-720
018-721
018-732
018-733
018-734
018-735
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
O
[Cause]
An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "19" (constraint violation) for Address
Book query.
[Remedy] The LDAP server has an attribute problem. Have your
network administrator confirm the LDAP server status.
O
[Cause]
An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "20" (attribute exists) for Address
Book query.
[Remedy] The LDAP server has an attribute problem. Have your
network administrator confirm the LDAP server status.
O
[Cause]
An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "21" (invalid syntax) for Address Book
query.
[Remedy] The LDAP server has an attribute problem. Have your
network administrator confirm the LDAP server status.
O
[Cause]
An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "32" (no such object) for Address
Book query.
[Remedy] The specified e-mail address does not exist. Confirm the
e-mail address you entered or the e-mail address
registered on the LDAP server.
O
[Cause]
An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "33" (incorrect alias) for Address Book
query.
[Remedy] The LDAP server has a name problem. Have your network
administrator confirm the LDAP server status.
O
[Cause]
An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "34" (invalid DN syntax) for Address
Book query.
[Remedy] The LDAP server has a name problem. Confirm the user
name and password to cancel an incorrect password. If
the error still is not resolved, have your network
administrator confirm the authentication settings and
status of the LDAP server.
O
[Cause]
An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "35" (object is leaf) for Address Book
query.
[Remedy] The LDAP server has a name problem. Have your network
administrator confirm the LDAP server status.
Cause and Remedy
Error Code
14
483
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