Fuji Xerox apeosport-iv C5570 Administrator's Manual page 461

Category
Error Code
C P F S M O
016-560
016-562
016-563
016-564
016-569
016-570 O
016-571
O
016-572
O
016-573
O
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
Cause and Remedy
O [Cause] A communications error occurred between the machine
and the Authentication Agent.
[Remedy] Check whether the network cable is connected, and
confirm the settings of the Authentication Agent. Also, print
a Configuration Report, and if the DNS address of the
server is set to "Server Name / IP Address" for
"Authentication Agent", check whether DNS is enabled.
O [Cause] Multiple entries containing the same smart cart information
were found in the guest database of Active Directory or
Authentication Agent.
[Remedy] Correct the guest database entries of Active Directory or
Authentication Agent so that they do not contain the same
smart card information.
O [Cause] The job cannot continue because there is insufficient
memory for the Image Extension Kit.
[Remedy] Select Standard for the image quality. If the error still is not
resolved, contact our Customer Support Center.
O [Cause] Failed to authenticate the Remote Download server.
[Remedy] Confirm the login name and password to access the
Remote Download server. If the error still is not resolved,
contact the Customer Support Center.
O [Cause] Authentication Agent error
[Remedy] Contact our Customer Support Center.
[Cause] Unable to print because of insufficient memory for job
tickets.
[Remedy] Increase the size of memory for job tickets in [Job Ticket
Memory] of [Print Service Settings] in [Tools], switch off
the machine power, make sure that the touch screen is
blank, and then switch on the machine power. And then
start the print job again.
For more information on [Job Ticket Memory], refer to "Allocate Memory"
(P.194).
[Cause] Unable to print because the content of the job ticket is
incorrect.
[Remedy] Check whether there the print settings are correct, correct
the print settings, and then send the print job again.
[Cause] Unable to print because the paper attribute specified for
the job ticket is for paper (paper size, paper quality, or
paper color) that cannot be used on this machine.
[Remedy] Check whether the paper specified for printing can be
used by this machine.
[Cause] Unable to print because the content of the job ticket is
incorrect.
[Remedy] Check whether the print driver is correctly installed on the
computer that specified printing, whether the operating
conditions are satisfied, and whether the driver is one that
can be used with this machine.
Error Code
14
459