Sun Microsystems Netra CT Service Manual
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Sun Microsystems Netra CT Service Manual

Sun Microsystems Netra CT Service Manual

For the netra ct 810 server and netra ct 410 server
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Netra
CT Server Service Manual
™
For the Netra CT 810 Server and Netra CT 410 Server
Sun Microsystems, Inc.
www.sun.com
Part No. 816-2482-11
January 2004, Revision A
Submit comments about this document at:
http://www.sun.com/hwdocs/feedback

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  • Page 1 Netra CT Server Service Manual ™ For the Netra CT 810 Server and Netra CT 410 Server Sun Microsystems, Inc. www.sun.com Part No. 816-2482-11 January 2004, Revision A Submit comments about this document at: http://www.sun.com/hwdocs/feedback...
  • Page 2 Copyright 2004 Sun Microsystems, Inc., 4150 Network Circle, Santa Clara, California 95054, Etats-Unis. Tous droits réservés. Sun Microsystems, Inc. a les droits de propriété intellectuels relatants à la technologie qui est décrit dans ce document. En particulier, et sans la limitation, ces droits de propriété...

  • Page 3: Table Of Contents

    1.5.2 Cold-Swappable FRUs 1–8 Device Names 1–8 1.6.1 Device Names for I/O Card Slots in the Netra CT Servers 1–8 1.6.2 Device Names for Hard Disk Drives 1–9 Powering the Server Off and On 2–1 Powering On the Server 2–2 2.1.1...
  • Page 4 Troubleshooting the System Using the Alarm Card Software 5–17 Troubleshooting a Power Supply Using the Power Supply Unit LEDs 5–17 4.6.1 Troubleshooting the Power Supply Unit in the Netra CT 410 Server 5–17 4.6.2 Troubleshooting the Power Supply Units in the Netra CT 810 Server 5–18...
  • Page 5 7.1.1 Removing a Hard Disk Drive 9–3 7.1.2 Installing a Hard Disk Drive 9–8 DVD or DAT Drive (Netra CT 810 Server Only) 9–9 7.2.1 Removing a DVD or DAT Drive 9–10 7.2.2 Installing a DVD or DAT Drive 9–13...
  • Page 6 Hard Disk Drive 13–1 10.1.1 Removing a Hard Disk Drive 13–2 10.1.2 Replacing a Hard Disk Drive 13–4 10.2 Power Distribution Unit (DC Models Only) 13–4 10.2.1 Removing the Power Distribution Unit 13–5 Netra CT Server Service Manual • January 2004...
  • Page 7 Appendixes, Glossary, and Index A. Connector Pinouts A–1 CPU Card A–2 A.1.1 Ethernet A Port A–3 A.1.2 TTY A Port A–4 CPU Front Transition Card, Netra CT 410 Server A–5 A.2.1 SCSI (VHDC) A–6 A.2.2 Parallel Port A–7 A.2.3 Ethernet B Port A–8 A.2.4...
  • Page 8 To Use a Solaris Workstation B–3 To Use a PC Laptop B–5 C. Error Messages C–1 Generic Error Messages C–2 scsb Error Messages C–3 Anticipated Hardware Failure C–9 C.3.1 Transient Interrupts C–9 C.3.2 Soft Hang C–10 viii Netra CT Server Service Manual • January 2004...
  • Page 9 I2C Complaints C–11 Bus Busy Complaints C–12 D. System Specifications D–1 Physical Specifications D–1 Electrical Specifications D–2 Environmental Specifications D–3 Contents...
  • Page 10 Netra CT Server Service Manual • January 2004...
  • Page 11 AC Connectors on a Netra CT Chassis 1–5 FIGURE 1-4 DC Connectors on a Netra CT Chassis 1–6 FIGURE 1-5 Locating the Power Supply Locking Mechanism on the Netra CT 810 Server 2–2 FIGURE 2-1 System Status Panel Locations 2–3 FIGURE 2-2 System Power Button and System Power LED Locations (Netra CT 810 Server) 2–4...
  • Page 12 FIGURE 6-15 Supported and Unsupported Host CPU Rear Transition Card for a Netra CT Server 8–33 FIGURE 6-16 Locating the Host CPU Rear Transition Card in the Rear-Access Model of a Netra CT 810 FIGURE 6-17 Server (Top View) 8–34...
  • Page 13 Removing a Power Supply Unit 10–16 FIGURE 8-14 Locating the Fan Tray LEDs on the System Status Panel (Netra CT 810 Server) 10–17 FIGURE 8-15 Locating the Fan Tray LEDs on the System Status Panel (Netra CT 410 Server) 10–18 FIGURE 8-16 Locating the Fan Trays in a Netra CT 810 Server 10–19...
  • Page 14 Removing or Replacing a Power Supply Unit From a Netra CT 810 Server 13–17 FIGURE 10-12 Removing or Replacing a Power Supply Unit From a Netra CT 410 Server 13–18 FIGURE 10-13 Removing a Power Supply Unit From a Netra CT 410 Server 13–19 FIGURE 10-14 Illustrated Parts Breakdown, DC Chassis and Rear-Access Model Components 15–3...
  • Page 15 Tables Device Names for I/O Card Slots in the Netra CT 810 Server 1–8 TABLE 1-1 Device Names for I/O Card Slots in the Netra CT 410 Server 1–9 TABLE 1-2 System Status Panel LEDs for the Netra CT 810 Server 5–4 TABLE 4-1 System Status Panel LEDs for the Netra CT 410 Server 5–5...
  • Page 16 Parallel Port Pinouts, CPU FTC for the Netra CT 410 Server A–7 TABLE A-4 Ethernet B Connector Pinouts, CPU FTC for the Netra CT 410 Server A–8 TABLE A-5 TTY B Port Pinouts, CPU FTC for the Netra CT 410 Server A–9 TABLE A-6 SCSI Port Pinouts, CPU RTC A–11...

  • Page 17: Safety And Compliance

    LAN fundamentals and with networking in general. Before performing the procedures described in this book, you should have completed the installation and setup of the Netra CT server as described in the Netra CT Server Installation Guide.

  • Page 18: How This Book Is Organized

    Netra CT server. Part VI “Appendixes, Glossary, and Index” Appendix A lists the connector pinouts for the cards in the Netra CT server. Appendix B provides instructions for connecting a terminal console to the server. Appendix C gives the error messages for the Netra CT server.

  • Page 19: Typographic Conventions

    Using UNIX Commands This document contains only limited information on basic UNIX® commands and procedures such as shutting down the system, booting the system, and configuring devices. See one or more of the following for this information: Solaris Handbook for Sun Peripherals (shipped in AnswerBook2™ form, available in printed form as an at-cost option) AnswerBook online documentation for the Solaris software environment Other software documentation that you received with your system...

  • Page 20: Related Documentation

    C shell superuser machine_name# Bourne shell and Korn shell Bourne shell and Korn shell superuser Related Documentation The Netra CT server documentation is listed in the following table: Title Part Number Netra CT Server Start Here 816-2479 Netra CT Server Product Overview...

  • Page 21: Contacting Sun Technical Support

    Sun is interested in improving its documentation and welcomes your comments and suggestions. You can submit your comments by going to: http://www.sun.com/hwdocs/feedback Please include the title and part number of your document with your feedback: Netra CT Server Service Manual, part number 816-2482-11 Preface...
  • Page 22 Netra CT Server Service Manual • January 2004...

  • Page 23: Part I Preparing For Service

    Preparing for Service PA RT Preparing for FRU Installation and Replacement Chapter 1 Powering the Server Off and On Chapter 2 Handling Cards and Assemblies Chapter 3...

  • Page 25: Preparing For Fru Installation And Replacement

    Replacement This chapter describes the steps you need to take before you install, remove, or replace a field-replaceable unit (FRU) in your Netra CT server. This chapter is divided into the following sections: Section 1.1, “Tools Required” on page 1-1 Section 1.2, “Attaching the Antistatic Wrist Strap”...

  • Page 26: Attaching The Antistatic Wrist Strap

    4. Peel the liner from the copper foil at the opposite end of the wrist strap and attach the copper end of the strap to a bare metal area on the Netra CT server or on the chassis.

  • Page 27: Determining If You Have A Front-Access Or Rear-Access Model

    Determining If You Have a Front-Access or Rear-Access Model If you are not sure whether you have a front-access or a rear-access model, go to the front of the chassis and look at the top part of the chassis. If you see the DC connectors at the front of the chassis, then you have a front- access model ( FIGURE 1-2 If you do not see DC connectors at the front of the chassis, and metal filler plates...

  • Page 28: Determining If You Have Ac- Or Dc-Powered Servers And Chassis

    Determining If You Have AC- or DC- Powered Servers and Chassis All of the Netra CT servers installed in a chassis must be either AC or DC; do not mix AC- and DC-powered servers in the same chassis. Even though there are no...

  • Page 29: Figure 1-4 Ac Connectors On A Netra Ct Chassis

    FIGURE 1-4 AC-powered chassis and shows the connectors at the rear of a DC- FIGURE 1-5 powered chassis. AC connectors AC Connectors on a Netra CT Chassis FIGURE 1-4 Chapter 1 Preparing for FRU Installation and Replacement...

  • Page 30: Figure 1-5 Dc Connectors On A Netra Ct Chassis

    DC connectors DC Connectors on a Netra CT Chassis FIGURE 1-5 Netra CT Server Service Manual • January 2004...

  • Page 31: Fru Categories

    FRU Categories In general, the FRUs in a Netra CT server can be divided into two categories: Hot-installable/replaceable (referred to hereafter as hot-swappable), meaning that you can install or remove and replace a FRU while the server is running, without interrupting the operation of the server.

  • Page 32: Cold-Swappable Frus

    Device Names for I/O Card Slots in the Netra CT Servers gives the device names for the I/O card slots in the Netra CT 810 server TABLE 1-1 gives the device names for the I/O card slots in the Netra CT 410 TABLE 1-2 server.

  • Page 33: Device Names For Hard Disk Drives

    /devices/pci@1f,0/pci@1/pci@1/pci@8 /devices/pci@1f,0/pci@1/pci@1/pci@f /devices/pci@1f,0/pci@1/pci@1/pci@e /devices/pci@1f,0/pci@1/pci@1/pci@d 1.6.2 Device Names for Hard Disk Drives Following are the device names for the hard disk drives installed in the Netra CT servers: Netra CT 810 server: HDD 0—c0t0d0 HDD 1—c1t1d0 Netra CT 410 server: HDD 0—c0t0d0...
  • Page 34 1-10 Netra CT Server Service Manual • January 2004...

  • Page 35: Powering The Server Off And On

    I/O slot, you must manually reset the I/O slot to basic hot swap after rebooting or powering your server on and off. Note – You can also power the Netra CT server on and off through the alarm card using the poweroff and poweron commands. Refer to the Netra CT Server System...

  • Page 36: Powering On The Server

    Note – You must have the host CPU card, alarm card and system controller board installed in the Netra CT server before you can power it on; the server will not power on properly if all three of these components are not installed. Once the system is powered on and running, then you can hot-swap any of the three components as documented in this manual.

  • Page 37: Figure 2-2 System Status Panel Locations

    2. Locate the system status panel. The location of the system status panel in the Netra CT 810 server and Netra CT 410 server is illustrated in FIGURE 2-2...

  • Page 38: Figure 2-3 System Power Button And System Power Led Locations (Netra Ct 810 Server)

    3. Locate the system power button on the system status panel and press the system power button to power on the server. shows the system power button location for the Netra CT 810 server, and FIGURE 2-3 shows the system power button location for the Netra CT 410 server.

  • Page 39: Verifying Full Power-Up

    I/O cards you have installed in the system. Do not remove or install any cards or components in the Netra CT server until you have verified that the system is completely powered up.

  • Page 40: Powering Off The Server

    2. Go to the front of the Netra CT server and locate the system status panel. The location of the system status panels in the Netra CT 810 server and Netra CT 410 server is illustrated in FIGURE 2-2 3.

  • Page 41: To Perform A Software Power Off

    LED location for the Netra CT 410 server. FIGURE 2-4 6. If you want to completely power off the Netra CT server, push the purple power supply unit locking mechanism(s) up into the unlocked ( ) position ( FIGURE 2-1 Note –...
  • Page 42 5. Go to the front of the Netra CT server and locate the system status panel (see FIGURE 2-2 The location of the system status panel in the Netra CT 810 server and Netra CT 410 server is illustrated in FIGURE 2-2 6.

  • Page 43: Handling Cards And Assemblies

    Handling CompactPCI Cards Each Netra CT server in a chassis has a CompactPCI bus. All of the cards in a server—the CPU card, alarm card, and I/O cards—are CompactPCI cards. Caution – The system is sensitive to static electricity. To prevent damage to the assembly, always connect an antistatic wrist strap between you and the system.

  • Page 44: Handling Assemblies

    Assemblies have their own set of handling requirements, similar to the requirements for CompactPCI cards. Caution – The system is sensitive to static electricity. To prevent damage to the board, always connect an antistatic wrist strap between you and the system. Netra CT Server Service Manual • January 2004...

  • Page 45: Part Ii Troubleshooting The System

    Troubleshooting the System PA RT Troubleshooting the System Chapter 4...

  • Page 47: Troubleshooting The System

    C H A P T E R Troubleshooting the System This chapter gives instructions for troubleshooting the Netra CT server. You can troubleshoot the system several ways. Section 4.1, “Troubleshooting the System Using the System Status Panel” on page 4-2 Section 4.2, “Troubleshooting the System Using prtdiag”...

  • Page 48: Troubleshooting The System Using The System Status Panel

    You can use the system status panel to troubleshoot the Netra CT server. 4.1.1 Locating and Understanding the System Status Panel The system status panel on the Netra CT server give the majority of troubleshooting information that you will need for your server. shows the locations of the FIGURE 4-1 system status panels on the Netra CT servers.
  • Page 49 LEDs have gone through their initial power- on testing. Each major component in the Netra CT 810 server or Netra CT 410 server has a set of LEDs on the system status panel that gives the status on that particular component.

  • Page 50: Figure 4-5 Power And Fault Leds

    LEDs is used for TABLE 4-2 each component in the Netra CT 410 server. Note that the components in the Netra CT servers all have the green Power LED, and they will have either the amber Okay to Remove LED or the amber Fault LED, but not both.
  • Page 51 TABLE 4-4 in a server that has only one power supply unit (a Netra CT 410 server or a Netra CT 810 server with only one power supply). To troubleshoot the power supply in a single power supply system, use the LEDs on the power supply itself.

  • Page 52: Table 4-3 Compactpci Board Led States And Meanings

    • If the green Power LED goes off, then you can remove the card. • If the green Power LED remains on, then you must halt the system and power off the slot through the alarm card software. Netra CT Server Service Manual • January 2004...

  • Page 53: Table 4-4 Meanings Of Power And Okay To Remove Leds

    Meanings of Power and Okay to Remove LEDs TABLE 4-4 LED State Power LED Okay to Remove LED Component is installed and Component is Okay to Remove. You On, Solid configured. can remove the component from the system, if necessary. On, Flashing Component is installed but is Not applicable.

  • Page 54: Troubleshooting The System Using Prtdiag

    You can troubleshoot the system using the prtdiag command. Log into the server console and, as root, enter: # /usr/platform/sun4u/sbin/prtdiag If you have a Netra CT 810 server, you should get output on the console similar to the following: prtdiag Output for a Netra CT 810 Server...
  • Page 55 Output for a Netra CT 810 Server (Continued) CODE EXAMPLE 4-1 CompactPCI IO Slot Properties: auto-config=disabled Board Type:Unknown Devices: pci108e,1000 SUNW,hme SUNW,isptwo CompactPCI IO Slot Properties: auto-config=disabled Board Type:Unknown Devices: pci108e,1000 SUNW,hme SUNW,isptwo CompactPCI IO Slot Properties: auto-config=disabled Board Type:Unknown...
  • Page 56 Output for a Netra CT 810 Server (Continued) CODE EXAMPLE 4-1 auto-config=disabled Board Type:Alarm Card Devices: ebus ethernet Power Distribution Unit Power Distribution Unit Power Supply Unit condition:ok temperature:ok ps fan:ok supply:on Power Supply Unit condition:ok temperature:ok ps fan:ok...
  • Page 57 If you have a Netra CT 410 server, you should get output on the console similar to the following: prtdiag Output for a Netra CT 410 Server CODE EXAMPLE 4-2 System Configuration: Sun Microsystems sun4u SPARCengine CP2000 model 140 (UltraSPARC-IIi 648MHz)
  • Page 58 Output for a Netra CT 410 Server (Continued) CODE EXAMPLE 4-2 Devices: pci108e,1000 SUNW,qfe pci108e,1000 SUNW,qfe pci108e,1000 SUNW,qfe pci108e,1000 SUNW,qfe Power Distribution Unit Power Supply Unit condition:ok temperature:ok ps fan:ok supply:on Fan Tray condition:ok fan speed:low Fan Tray condition:ok...

  • Page 59: Troubleshooting The System Using Diagnostic Software

    SunVTS, but it is used specifically to test the alarm card installed in the Netra CT server by invoking the alarmdiag test on the alarm card. alarm2test runs at the operating system level. obdiag—obdiag is similar to the alarm2test, in that it invokes the alarmdiag test on the alarm card;...
  • Page 60 • Off—Turns the diag-level test off. • Min—Sets the diag-level test to the minimum level of testing. • Max—Sets the diag-level test to the maximum level of testing 4-14 Netra CT Server Service Manual • January 2004...

  • Page 61: Troubleshooting The System Using The Power-On Self Test (Post)

    The green Power LED for the I/O slot holding the CPU card (slot 1 in the Netra CT 810 server and slot 3 in the Netra CT 410 server) will go to solid green while the green Power LEDs for the remaining components are still flashing on and off;...
  • Page 62 CPU card. keyboard represents the standard system keyboard (not present on the Netra CT server). rsc is used by the alarm card. If no system keyboard is connected, the console port defaults to ttya.

  • Page 63: Troubleshooting The System Using The Alarm Card Software

    Troubleshooting the Power Supply Unit in the Netra CT 410 Server Following are the states of the LEDs on the power supply unit in the Netra CT 410 server: Green, flashing—The power supply unit is in the standby mode; the power supply unit is powered on, but it is not supplying power to the server.

  • Page 64: Troubleshooting The Power Supply Units In The Netra Ct

    Troubleshooting the Power Supply Units in the Netra CT 810 Server When both power supply units in a Netra CT 810 server are up and running properly, the green ( )LEDs on both power supply units will be ON (note that these are the LEDs on the power supply units themselves, not the LEDs on the system status panel).

  • Page 65: Server

    1. Make sure the CPU card is installed properly in the correct slot in the Netra CT server. The CPU card should be installed in slot 1 in the Netra CT 810 server and in slot 3 in the Netra CT 410 server.

  • Page 66: Figure 4-6 Connectors On The Cpu Front Transition Card (Netra Ct 410 Server)

    CPU rear transition card— FIGURE 4-7 Note – The CPU rear transition card is the same for both the Netra CT 810 server and the Netra CT 410 server; only the location in the rear card cage differs. T S W...

  • Page 67: General Troubleshooting Requirements

    SCSI connector TTY A TTY B serial port serial port Ethernet channel A Ethernet channel B Cutout for PIM connector Connectors on the CPU Rear Transition Card FIGURE 4-7 4.7.2 General Troubleshooting Requirements The following devices are generally required to take some of the recommended actions in this section: Network interface TTYA and TTYB connection or an ASCII terminal connection to serial port...

  • Page 68: Mechanical Failures

    Failures Subsequent to Power-On Symptom Cannot connect successfully to a TTY serial port; there are no POST messages and unable to send keyboard input. Action 1. Check the TTY cable for proper setup. 4-22 Netra CT Server Service Manual • January 2004...

  • Page 69: Troubleshooting During Post/Obp And During Boot Process

    2. If you do not see any output after connecting the TTY terminal to the CPU transition card, remove it and connect it to the COM port of the CPU card and try again. 4.7.6 Troubleshooting During POST/OBP and During Boot Process This section describes certain possible problems encountered while running POST and OBP and during the boot process.

  • Page 70: Openboot Prom On-Board Diagnostics

    4.7.7 OpenBoot PROM On-Board Diagnostics There are several OBP variables specific to the Netra CT server, such as: pcia-probe-list—Probes the bus that runs the first ethernet port (front connection) and standard I/O devices (by default: 1, 2) pcib-probe-list—Probes the bus that runs the second ethernet port (rear...
  • Page 71 4.7.7.2 watch-net and watch-net-all The watch-net and watch-net-all commands monitor Ethernet packets on the Ethernet interfaces connected to the system. Good packets received by the system are indicated by a period (.). Errors such as the framing error and the cyclic redundancy check (CRC) error are indicated with an X and an associated error description.

  • Page 72: Table 4-7 Selected Obp On-Board Diagnostic Tests

    An Ethernet cable must be attached to loopback test of the system auto- the system and to an Ethernet tap or selected Ethernet interface. hub or the external loopback test fails. 4-26 Netra CT Server Service Manual • January 2004...

  • Page 73: Openboot Diagnostics (Ob Diag)

    Selected OBP On-Board Diagnostic Tests (Continued) TABLE 4-7 Type of Test Description Preparation test ttya Outputs an alphanumeric test A terminal must be connected to the pattern on the system serial port being tested to observe the test ttyb ports: ttya, serial port A; ttyb, output.
  • Page 74 TEST= floppy_test STATUS= FAILED SUBTEST= floppy_id0_read_test ERRORS= 1 TTF= 66 SPEED= 440 MHz PASSES= 1 MESSAGE= Error: Recalibrate failed. floppy missing, improperly connected, or defective. 4-28 Netra CT Server Service Manual • January 2004...
  • Page 75 Some of the individual items on the OBDiag menu are described in further detail in the following paragraphs. 4.7.8.1 PCI/PCIO The PCI/PCIO diagnostic performs the following: vendor_ID_test: Verifies that the PCIO ASIC vendor ID is 108e. device_ID_test: Verifies that the PCIO ASIC device ID is 1000. mixmode_read: Verifies that the PCI configuration space is accessible as half- word bytes by reading the EBus2 vendor ID address.
  • Page 76 MII data inputs to be routed back to the receive MII data outputs. 100_mb_phy_loopback_test enables MII transmit data to be routed to the MII receive data path. 100_mb_twister_loopback_test forces the twisted-pair transceiver into loopback mode. 4-30 Netra CT Server Service Manual • January 2004...
  • Page 77 identifies the Ethernet output message. CODE EXAMPLE 4-9 Ethernet Output Message CODE EXAMPLE 4-9 Enter (0-14 tests, 15 -Quit, 16 -Menu) ===> 2 TEST= ethernet_test SUBTEST= my_channel_reset SUBTEST= hme_reg_test SUBTEST= global_reg1_test SUBTEST= global_reg2_test SUBTEST= bmac_xif_reg_test SUBTEST= bmac_tx_reg_test SUBTEST= mif_reg_test Test only supported for National Phy DP83840A SUBTEST= 10mb_xcvr_loopback_test selecting internal transceiver Test only supported for National Phy DP83840A...

  • Page 78: Serial Port A

    Note – The serial port B diagnostic will stall if the TIP line is installed on serial port Serial Port B Output Message CODE EXAMPLE 4-13 Enter (0-14 tests, 15 -Quit, 16 -Menu) ===> 10 TEST= uartb_test Enter (0-14 tests, 15 -Quit, 16 -Menu) ===> 4-32 Netra CT Server Service Manual • January 2004...
  • Page 79 4.7.8.7 NVRAM The NVRAM diagnostic verifies the NVRAM operation by performing a write and read to the NVRAM. identifies the NVRAM output message. CODE EXAMPLE 4-14 NVRAM Output Message CODE EXAMPLE 4-14 Enter (0-14 tests, 15 -Quit, 16 -Menu) ===> 7 TEST= nvram_test SUBTEST= write/read_patterns SUBTEST= write/read_inverted_patterns...

  • Page 80: All Above

    - Test not run. TEST= ras_test env-monitor = disabled SUBTEST= obd-init-i2c-test TEST= flash_test SUBTEST= flash-supported? TEST= flash_test SUBTEST= flash-supported? Enter (0-14 tests, 15 -Quit, 16 -Menu) ===> 4-34 Netra CT Server Service Manual • January 2004...
  • Page 81 III Replacing Hot-Swappable FRUs PA RT Hot Swap Software Commands Chapter 5 Removing and Replacing Hot-Swappable Cards Chapter 6 Removing and Replacing Hard Disk Drives and Removeable Media Chapter 7 Removing and Replacing Hot-Swappable Subassemblies Chapter 8...

  • Page 83: Hot Swap Software Commands

    C H A P T E R Hot Swap Software Commands Understanding Hot Swap Certain FRUs in the Netra CT server are hot-swappable (see Section 1.5.1, “Hot- Swappable FRUs” on page 1-7). Hot swap, a key feature of the PICMG standard,...

  • Page 84: How High Availability Hot Swap Works

    The Netra CT system is configured for full hot swap by default. You can change the mode of the slot for the CPU boards and I/O boards to basic or full hot swap using the cfgadm(1M) command. You might want to change the hot-swap state of a slot to basic, for example, if you need to insert or remove a third-party I/O board that does not have full hot-swap support.

  • Page 85: Table 5-2 Compactpci Board Led States And Meanings On The System Status Panel

    CompactPCI Board LED States and Meanings on the System Status Panel TABLE 5-2 Amber Green Okay to Power Remove LED state LED state Meaning Action The slot is empty or the system If there is a card installed in this slot, then one of thinks that the slot is empty the following components is faulty: because the system didn’t detect...

  • Page 86: Using The Cfgadm Utility

    In order to use the cfgadm utility, you must be able to log in to the server either remotely, where you would log in to the Netra CT server as root through another server on the network, or directly, where you would connect a terminal console directly to your Netra CT server.

  • Page 87: Basic And Full Hot Swap Cfgadm Commands

    Basic and Full Hot Swap cfgadm Commands The Netra CT servers are set to full hot swap by default. Full hot swap on an I/O slot means that you do not have to manually deactivate or activate the I/O card when replacing it in the server;...
  • Page 88 If you see value ’full’ underneath the default-hotswap-mode line, then at least one of the I/O slots in the Netra CT server has been set to full hot swap. You must look at the entries for individual I/O slots to determine if they have been set to basic or full hot swap mode in this situation: If you see value ’enabled’...
  • Page 89 Enabling Basic Hot Swap on I/O Slots All of the I/O slots in the Netra CT server are set to full hot swap by default. You can disable full hot swap on one or more I/O slots, bringing those slots to a basic hot swap state.
  • Page 90 I/O slots back to the default full hot swap setting. To enable full hot swap for an I/O slot in a Netra CT server, as root, enter: # cfgadm -x enable_autoconfig ap_id where ap_id is the attachment point ID in the server that you want to have full hot swap enabled on.

  • Page 91: Removing And Replacing Hot-Swappable Cards

    Removing and Replacing Hot- Swappable Cards Caution – If you are just powering on your Netra CT server, do not remove or install any cards in the system until you have verified that the system is completely powered up. Refer to Section 2.1.1, “Verifying Full Power-Up”...

  • Page 92: Main Cards

    Netra CT 810 server. FIGURE 6-1 FIGURE 6-2 shows the locations of these cards in the diskfull Netra CT 410 server, and FIGURE 6-3 shows the locations of these cards in the diskless Netra CT 410 server.

  • Page 93: Figure 6-1 Cards Within A Netra Ct 810 Server

    Slots for I/O cards or satellite CPU cards Host CPU card Alarm card ABORT RESET ALARM/USER READY ETHERNET microsystems HOTSWAP SWAP Cards Within a Netra CT 810 Server FIGURE 6-1 Chapter 6 Removing and Replacing Hot-Swappable Cards...
  • Page 94 Alarm card ALARM/USER READY ETHERNET microsystems HOTSWAP SWAP CPU front transition card (front-access only) or CPU front termination board (rear-access only) Cards Within a Netra CT 410 Server, Diskfull Version FIGURE 6-2 Netra CT Server Service Manual • January 2004...

  • Page 95: Figure 6-3 Cards Within A Netra Ct 410 Server, Diskless Version

    Alarm card ABORT RESET ALARM/USER READY ETHERNET microsystems HOTSWAP SWAP CPU front transition card (front-access only) or CPU front termination board (rear-access only) Cards Within a Netra CT 410 Server, Diskless Version FIGURE 6-3 Chapter 6 Removing and Replacing Hot-Swappable Cards...

  • Page 96: Rules And Restrictions For Hot-Swapping Main Cards

    Netra CT server: 1. You must have the host CPU card, alarm card and system controller board installed in the Netra CT server before you can hot-swap any I/O card or satellite CPU card. 2. You may not be able to perform a full hot-swap on any card if the card is in a failed condition;...
  • Page 97 CPU card, you must power off the host CPU slot through the alarm card. To power off the host CPU slot in a Netra CT server, access the alarm card and, through the alarm card command line interface, enter: cli>...

  • Page 98: Removing And Replacing Main Cards

    1. You must have the host CPU card and the system controller board installed in the Netra CT server before you can hot-swap the alarm card. 2. You cannot hot-swap any other component in a Netra CT server while the alarm card is being hot-swapped.
  • Page 99 Refer to the Netra CT Server System Administration Manual for instructions on displaying the settings that you have on the current alarm card.
  • Page 100 If you see value ’full’ underneath the default-hotswap-mode line, then at least one of the slots in the Netra CT server has been set to full hot swap. You must look at the entries for individual slots to determine if they have been set to basic or full hot swap mode in this situation: If you see value ’enabled’...
  • Page 101 5. Identify the attachment-point ID that corresponds to the slot where you will be removing the card. As root, enter: # cfgadm For a Netra CT 810 server, you should get feedback similar to the following: Ap_Id Type Receptacle Occupant...

  • Page 102: Figure 6-4 Loosening The Ejection Lever Captive Screws

    7. If you are hot-swapping an alarm card, reset the alarm card before removing it. Refer to the Netra CT Server System Administration Manual for more information. 8. Attach the antistatic wrist strap. Refer to Section 1.2, “Attaching the Antistatic Wrist Strap” on page 1-2.

  • Page 103: Figure 6-5 Unlocking The Ejection Levers

    10. Unlock the ejection levers. Caution – Only unlock the ejection levers at this point; do not unseat the card until the LEDs on the system status panel are in the proper state. There are several different models of locking ejection levers, so the method you would use to unlock the ejection levers will vary depending on the model of the ejection lever used on the card;...

  • Page 104: Figure 6-6 Leds On The System Status Panel (Netra Ct 810 Server)

    Netra CT 810 server and shows the LEDs on the Netra CT 410 FIGURE 6-7 server. LEDs on the System Status Panel (Netra CT 810 Server) FIGURE 6-6 LEDs on the System Status Panel (Netra CT 410 Server) FIGURE 6-7 12.

  • Page 105: Table 6-1 Compactpci Board Led States And Meaning

    CompactPCI Board LED States and Meaning TABLE 6-1 Amber Green Okay to Power LED Remove state LED state Meaning Action The slot is empty or the If there is a card installed in this slot, then one of the system thinks that the slot is following components is faulty: empty because the system •...
  • Page 106 The slot filler panel is secured to the card cage using two screws, one at the top of the filler panel, the other at the bottom. 6-16 Netra CT Server Service Manual • January 2004...
  • Page 107 Note – If you are installing a Netra CP2140 host CPU board into a Netra CT server, do not change the default SMC module switch settings on the SW0501 switches. The Netra CT server supports high availability hot swap;...
  • Page 108 When the card is completely seated in the card cage, the two ejection levers should flip inward, and the notches in the ejection levers should fit smoothly in the rectangular cutouts in the bottom and top plates. 6-18 Netra CT Server Service Manual • January 2004...

  • Page 109: Figure 6-8 Aligning The Card With The Card Cage Cutouts

    AB OR SE T AL AR M/ US ET HE micr osys tems AB OR SE T AL AR M/ US TS W ET HE micr osys tems TS W Aligning the Card with the Card Cage Cutouts FIGURE 6-8 10.

  • Page 110: Figure 6-9 Tightening The Ejection Lever Captive Screws

    12. Log into the Netra CT server. Refer to Section 5.2.1, “Logging In to the Netra CT Server” on page 5-4, then return to this procedure. 13. Determine the hot swap state for the slot that holds the card you just installed.
  • Page 111 If you see value ’full’ underneath the default-hotswap-mode line, then at least one of the slots in the Netra CT server has been set to full hot swap. You must look at the entries for individual slots to determine if they have been set to basic or full hot swap mode in this situation: If you see value ’enabled’...
  • Page 112 14. Identify the attachment-point ID that corresponds to the slot where you inserted the card. As root, enter: # cfgadm For a Netra CT 810 server, you should get feedback similar to the following: Ap_Id Type Receptacle Occupant Condition AL-8...
  • Page 113 17. Locate the LEDs on the system status panel for the card that you just inserted. shows the LEDs on the Netra CT 810 server and shows the FIGURE 6-6 FIGURE 6-7 LEDs on the Netra CT 410 server.

  • Page 114: Table 6-2 Compactpci Board Slot Led States And Meanings On The System Status Panel

    • If the green Power LED goes off, then it is okay to remove the card. • If the green Power LED remains on, then you must halt the system and power off the slot through the alarm card software. 6-24 Netra CT Server Service Manual • January 2004...

  • Page 115: Figure

    2. The only cables that should be connected to the host CPU card would be a cable connected to the TTY A port for the front-access model of the Netra CT 410 server and the Ethernet cable connected to the Ethernet A port only for front-access Netra CT servers.

  • Page 116: Figure 6-10 Connectors For The Single-Wide 6U Alarm Card

    /U S Ethernet 1 E T H Ethernet 2 m ic ro sy st em COM 2 COM 1 T S W Connectors for the Single-Wide 6U Alarm Card FIGURE 6-10 6-26 Netra CT Server Service Manual • January 2004...

  • Page 117: Figure 6-11 Connectors For The Double-Wide 3U Alarm Card

    Ethernet 1 Ethernet 2 A B O S E T COM 2 A L A /U S E T H m ic ro sy st em Alarm T S W COM 1 Connectors for the Double-Wide 3U Alarm Card FIGURE 6-11 Chapter 6 Removing and Replacing Hot-Swappable Cards 6-27...

  • Page 118: Front-Transition Card

    Section 6.2.2, “Installing a Host CPU Front Transition Card” on page 6-30. If you are installing a new card in the server, go to Section 6.2.2, “Installing a Host CPU Front Transition Card” on page 6-30. 6-28 Netra CT Server Service Manual • January 2004...

  • Page 119: Removing A Host Cpu Front Transition Card

    Section 6.1.2.1, “Removing a Main Card” on page 6-8 to remove the host CPU card, then return here. 3. Locate the host CPU front transition card. shows the location of the host CPU front transition card in a Netra CT FIGURE 6-13 410 server. Ejection lever...

  • Page 120: Installing A Host Cpu Front Transition Card

    FIGURE 6-14 Ejector lever Top of card Front of card Proper Orientation for the Ejector Lever for Netra CT 410 Server Host CPU Front Transition FIGURE 6-14 Card 3. Keeping the card vertical, slide the card into the slot. 4. Press down on the ejector lever to seat the card into the card cage ( FIGURE 6-13 5.

  • Page 121: Rear-Transition Cards

    This section gives procedures for the installation, removal, and replacement of the following hot-swappable cards for rear-access models of the Netra CT 410 server and Netra CT 810 server: Section 6.3.1, “Host CPU Rear Transition Card” on page 6-32 Section 6.3.2, “Satellite CPU or I/O Rear Transition Card”...

  • Page 122: Host Cpu Rear Transition Card

    Netra CT server. Note – The procedures in this section apply only to the rear-access model of the Netra CT server; the procedures in this section do not apply to a front-access model of the Netra CT server.
  • Page 123 XCP2040-TRN I/O transition card Supported for Netra CT servers Unsupported for Netra CT servers Supported and Unsupported Host CPU Rear Transition Card for a Netra CT FIGURE 6-16 Server If you are removing and replacing a faulty card in the server, first to go Section 6.3.1.1, “Removing a Host CPU Rear Transition Card”...

  • Page 124: Figure 6-17 Locating The Host Cpu Rear Transition Card In The Rear-Access Model Of A Netra Ct

    CPU card, then return here. 3. Go to the rear of the system and locate the host CPU rear transition card. shows the location of the host CPU rear transition card on the Netra CT FIGURE 6-17 810 server, and...
  • Page 125 Locating the Host CPU Rear Transition Card in the Rear-Access Model of a FIGURE 6-18 Netra CT 410 Server (Top View) 4. Unplug any cables attached to the host CPU rear transition card. 5. Using a No. 2 Phillips screwdriver, loosen the two captive screws inside the card’s...

  • Page 126: Figure 6-19 Aligning The Card With The Rear Card Cage Cutouts

    5. Make the necessary cable connections to the host CPU rear transition card. Tighten the screws on the cable to a torque of 0.23 N.m (2 in.-lb). shows the connectors on the host CPU rear transition card. FIGURE 6-20 6-36 Netra CT Server Service Manual • January 2004...

  • Page 127: Figure 6-20 Connectors On The Host Cpu Rear Transition Card

    SCSI connector TTY A TTY B serial port serial port Ethernet channel A Ethernet channel B Cutout for PIM connector Connectors on the Host CPU Rear Transition Card FIGURE 6-20 6. After you have replaced the host CPU rear transition card, get the replacement host CPU card from the ship kit.

  • Page 128: Satellite Cpu Or I/O Rear Transition Card

    CPU rear transition card to work. For example, if you install a satellite CPU rear transition card in I/O slot 3 at the rear of a Netra CT 810 server, you must also install the accompanying satellite CPU card in I/O slot 3 at the front of the server.

  • Page 129: Figure 6-21 Supported Locations For Satellite Cpu Or I/O Rear Transition Card Sets In A Netra Ct

    Slot 8 Single-wide 6U alarm card Slot 8 Alarm RTC Supported Locations for Satellite CPU or I/O Rear Transition Card Sets in a FIGURE 6-21 Netra CT 810 Server (Top View) Front of Midplane chassis Rear of chassis Slot 1...
  • Page 130 For example, if you install an I/O rear transition card in I/O slot 3 at the rear of a Netra CT 810 server, you must also install the accompanying front I/O card in I/O slot 3 at the front of the server.
  • Page 131 3. Remove the satellite CPU or I/O card from the front of the Netra CT server. Refer to Section 6.1.2.1, “Removing a Main Card” on page 6-8 for those instructions, then return here. Caution – Do not proceed with these instructions unless you have removed the satellite CPU or I/O card from the front of the server using those instructions.
  • Page 132 Section 1.2, “Attaching the Antistatic Wrist Strap” on page 1-2. 2. Remove the slot filler panel, if necessary. shows the slots available for the rear transition cards in a Netra CT 810 FIGURE 6-21 server and shows the slots available for the rear transition cards in a FIGURE 6-22 Netra CT 410 server.

  • Page 133: Alarm Rear Transition Card

    Because of this, you may want to replace both the alarm card and the alarm rear transition card. The alarm card is installed from the front of the Netra CT server. It is the same alarm card that is used in the front-access model of the Netra CT server.
  • Page 134 Netra CT FIGURE 6-23 810 server and shows the slot available for the alarm rear transition card FIGURE 6-24 in a Netra CT 410 server. Front of Midplane...

  • Page 135: Alarm Rear Transition Card

    Section 1.2, “Attaching the Antistatic Wrist Strap” on page 1-2. 2. Remove the slot filler panel, if necessary. shows the slot available for the alarm rear transition card in a Netra CT FIGURE 6-23 810 server and shows the slot available for the alarm rear transition card FIGURE 6-24 in a Netra CT 410 server.

  • Page 136: Figure 6-25 Connectors On The Alarm Rear Transition Card

    10. Get the replacement alarm card from the ship kit. 11. Verify that the ejection levers are unlocked. You will not be able to install the card properly if the ejection levers are locked. 6-46 Netra CT Server Service Manual • January 2004...
  • Page 137 12. Go to the front of the server and install the replacement alarm card in the Netra CT server. Refer to “Inserting a Main Card” on page 6-17 for those instructions. Chapter 6 Removing and Replacing Hot-Swappable Cards 6-47...
  • Page 138 6-48 Netra CT Server Service Manual • January 2004...

  • Page 139: Removing And Replacing Hard Disk Drives And Removeable Media

    Removing and Replacing Hard Disk Drives and Removeable Media Caution – If you are just powering on your Netra CT server, do not remove or install any components in the system until you have verified that the system is completely powered up. Refer to Section 2.1.1, “Verifying Full Power-Up”...

  • Page 140: Hard Disk Drive

    For that reason, a hard disk drive in a Netra CT 410 server is a hot-swappable disk drive only if the Netra CT 410 server is running on the Solaris operating environment over the network, and not off of the hard disk drive.

  • Page 141: Removing A Hard Disk Drive

    7.1.1 Removing a Hard Disk Drive Note – The instructions in this section do not cover unconfiguration procedures that might be necessary if you are removing a hard disk drive that is under the control of any disk management software, such as Volume Manager or Solstice DiskSuite. If you are running disk management software on your system, refer to the documentation that came with the disk management software for instructions on releasing a hard disk drive from the control of the software before proceeding with...
  • Page 142 3. Unmount the mounted partition(s). For every filesystem that was listed in the previous step, as root, enter: # unmount filesystem For example, using the feedback from the previous step, you would enter: # unmount /mnt Netra CT Server Service Manual • January 2004...
  • Page 143 4. Deactivate the hard disk drive. As root, enter: # cfgadm -c unconfigure ap_id where ap_id is the attachment-point ID for the hard disk drive that you want to remove. For example, to deactivate the upper hard disk drive (HDD 0), as root, enter: # cfgadm -c unconfigure c0::dsk/c0t0d0 5.

  • Page 144: Figure 7-1 Locating The Hard Disk Drive Leds On The System Status Panel (Netra Ct 810 Server)

    Netra CT 810 server and one behind the drive bay cover in a Netra CT 410 server. Netra CT Server Service Manual • January 2004...

  • Page 145: Figure 7-2 Drive Bay Cover Locations

    10. Remove the drive bay cover. 11. Locate the hard disk drive that you want to replace. In a Netra CT 810 server, HDD0 is the upper hard disk drive and HDD1 is the lower hard disk drive. 12. Unlatch the disk drive handle to release it.

  • Page 146: Installing A Hard Disk Drive

    ID for the hard disk drive that you just installed. For example, to activate the upper hard disk drive (HDD 0), as root, enter: # cfgadm -c configure c0::dsk/c0t0d0 Netra CT Server Service Manual • January 2004...

  • Page 147: Dvd Or Dat Drive (Netra Ct 810 Server Only)

    This section tells you how to replace a DVD or Digital Audio Tape (DAT) drive in a Netra CT 810 server. DVD and DAT drives are referred to as removeable media drives. The removeable media drives are hot-swappable components. Note that internal removeable media drives are not available for the Netra CT 410 server.

  • Page 148: Removing A Dvd Or Dat Drive

    CD-ROM connected configured unknown c0::rmt/0 unavailable connected unconfigured unknown In the sample feedback above, the attachment-point ID for the DVD drive is c0::dsk/c0t6d0, shown as CD-ROM under the Type column. 7-10 Netra CT Server Service Manual • January 2004...
  • Page 149 If you have a DAT drive installed in your server, you should get feedback similar to the following: Ap_Id Type Receptacle Occupant Condition scsi-bus connected configured unknown c0::dsk/c0t0d0 disk connected configured unknown c0::dsk/c0t6d0 unavailable connected unconfigured unknown c0::rmt/0 tape connected configured unknown In the sample feedback above, the attachment-point ID for the DAT drive is...

  • Page 150: Figure 7-3 Removing The Removeable Media Module From A Netra Ct 810 Server

    8. Pull the module from the system and place it on the electrostatic discharge mat. T S W Removing the Removeable Media Module from a Netra CT 810 Server FIGURE 7-3 7-12 Netra CT Server Service Manual • January 2004...

  • Page 151: Installing A Dvd Or Dat Drive

    7.2.2 Installing a DVD or DAT Drive 1. Attach the antistatic wrist strap. Refer to Section 1.2, “Attaching the Antistatic Wrist Strap” on page 1-2. 2. Insert the removeable media module into the server. The Okay to Remove LED ( ) and the Power LED ( ) on the system status panel for the removeable media module should go ON.
  • Page 152 Verify that the following entries appear for the DAT drive that you just installed: c0::rmt/0 tape connected configured unknown If you see tape in the Type column and configured in the Occupant column, then the DAT drive was activated. Go to Step 7-14 Netra CT Server Service Manual • January 2004...
  • Page 153 If you see unavailable instead of tape in the Type column and unconfigured instead of configured in the Occupant column, then the DAT drive was not activated. Enter the following command to activate the DAT drive: # cfgadm -c configure c0::rmt/0 Enter the command a second time to verify that the DAT drive cfgadm -a c0...
  • Page 154 7-16 Netra CT Server Service Manual • January 2004...

  • Page 155: Removing And Replacing Hot-Swappable Subassemblies

    Removing and Replacing Hot- Swappable Subassemblies Caution – If you are just powering on your Netra CT server, do not remove or install any components in the system until you have verified that the system is completely powered up. Refer to Section 2.1.1, “Verifying Full Power-Up”...

  • Page 156: System Status Panel

    1-2. 2. Go to the front of the Netra CT server and locate the system status panel. The location of the system status panel in the Netra CT 810 server and Netra CT 410 server is illustrated in FIGURE 8-1...

  • Page 157: Figure 8-2 Removing The System Status Panel (Netra Ct 810 Server)

    3. Using a No. 2 Phillips screwdriver, loosen the two captive screws that hold the system status panel in place. shows the location of the captive screws on the Netra CT 810 server, and FIGURE 8-2 shows the location of the captive screws on the Netra CT 410 server.

  • Page 158: Replacing The System Status Panel

    Removing the System Status Panel (Netra CT 410 Server) FIGURE 8-3 4. Pull the system status panel away from the Netra CT server and place it on the electrostatic discharge mat. You may have to pull on the screws to remove the system status panel from the server.

  • Page 159: Figure 8-4 Positioning The System Status Panel (Netra Ct 810 Server)

    A B O S E T A LA /U S E T H T S W Positioning the System Status Panel (Netra CT 810 Server) FIGURE 8-4 AB O R ES AL AR M /U SE R R EA ET H...

  • Page 160: System Controller Board

    4. Using a No. 2 Phillips screwdriver, tighten the two captive screws to secure the system status panel to the system. shows the location of the captive screws on the Netra CT 810 server, and FIGURE 8-2 shows the location of the captive screws on the Netra CT 410 server.
  • Page 161 System controller board LEDs Locating the System Controller Board LEDs on the System Status Panel FIGURE 8-6 (Netra CT 810 Server) System controller board LEDs Locating the System Controller Board LEDs on the System Status Panel FIGURE 8-7 (Netra CT 410 Server) 2.

  • Page 162: Replacing The System Controller Board

    3. Line up the system controller board with its slot using the upper and lower rails, making sure that the component side of the board faces the left of the server. The wide connector should be inserted first, as shown in FIGURE 8-9 Netra CT Server Service Manual • January 2004...

  • Page 163: Figure 8-9 Inserting A System Controller Board

    A B O S E T A LA /U S E T H yste TS W Inserting a System Controller Board FIGURE 8-9 4. Slide the board into the slot ( FIGURE 8-9 5. Flip the ejection lever up as you slide the board into the slot to completely seat it in the card cage.

  • Page 164: Air Filters

    8-4. Air Filters Both the Netra CT 810 servers and the Netra CT 410 servers have two types of air filters: a power supply unit air filter, which filters the air going into the power supply, and a main air filter, which filters the air going into the server. Both air filters are located in the power supply unit.

  • Page 165: Figure 8-10 Locating The Air Filters (Netra Ct 810 Server)

    T S W Main air filter Power supply unit air filter Tabs Locating the Air Filters (Netra CT 810 Server) FIGURE 8-10 Chapter 8 Removing and Replacing Hot-Swappable Subassemblies 8-11...

  • Page 166: Replacing The Air Filters

    T S W Main air filter Power supply unit air filter Tabs Locating the Air Filters (Netra CT 410 Server) FIGURE 8-11 2. Remove the power supply unit air filter. Refer to FIGURE 8-10 FIGURE 8-11 3.

  • Page 167: Power Supply Unit (Ac Or Dc)

    Section 1.5, “FRU Categories” on page 1-7. The remaining power supply unit in a Netra CT 810 server and the lone power supply unit in a Netra CT 410 server are cold-swappable. If you are replacing a hot-swappable power supply unit, then follow the instructions in this section;...

  • Page 168: Figure 8-12 Locating The Power Supply Unit Leds On The System Status Panel

    FIGURE 8-13 a Netra CT 810 server. The two LEDs on the power supply unit should go off. In addition, after several seconds, the amber Okay to Remove LED (...

  • Page 169: Figure 8-13 Unlocking A Power Supply Unit

    FIGURE 8-13 Netra CT 810 server. Note – Do not loosen the black captive screws at the base of the system; those screws hold the server in place.

  • Page 170: Replacing A Hot-Swappable Power Supply Unit

    ) on the system status panel for both power supply units in the Netra CT 810 server should go ON. This tells you that you have two functioning, redundant power supply units in the server, and either of them is now hot- swappable.

  • Page 171: Fan Tray

    1. Go to the front of the system and use the system status panel to determine if a fan tray has failed. shows the locations of the fan tray LEDs on the Netra CT 810 server and FIGURE 8-15 shows the locations of the fan tray LEDs on the Netra CT 410 server.

  • Page 172: Figure 8-16 Locating The Fan Tray Leds On The System Status Panel (Netra Ct 410 Server)

    Fan tray LEDs Locating the Fan Tray LEDs on the System Status Panel (Netra CT 410 Server) FIGURE 8-16 A fan tray has failed if the amber Fault LED ( ) on the system status panel is ON. 2. Make a note of which fan tray has failed.

  • Page 173: Figure 8-17 Locating The Fan Trays In A Netra Ct 810 Server

    T S W Upper fan tray (Fan 1) Lower fan tray (Fan 2) Locating the Fan Trays in a Netra CT 810 Server FIGURE 8-17 m icr os ys te m T S W Upper fan tray (Fan 1) Lower fan tray...

  • Page 174: Figure 8-19 Removing A Fan Tray From A Netra Ct 810 Server

    5. Remove the fan tray from the system. If you are removing a fan tray from a Netra CT 810 server, squeeze on the tabs on the sides of the fan tray handle to disengage it from the server (...

  • Page 175: Replacing A Fan Tray

    Replacing a Fan Tray 1. Insert the fan tray into the system: If you are installing a fan tray into a Netra CT 810 server, press the fan tray into place until the fan tray clicks into place ( FIGURE 8-19...
  • Page 176 8-22 Netra CT Server Service Manual • January 2004...

  • Page 177: Part Iv Replacing Cold-Swappable Frus

    IV Replacing Cold-Swappable FRUs PA RT Removing and Replacing the Servers Chapter 9 Removing and Replacing Cold-Swappable Subassemblies Chapter 10...

  • Page 179: Removing And Replacing The Servers

    Servers This chapter specifies procedures for the installation, removal, and replacement of the Netra CT 810 server and Netra CT 410 server. The server and the midplane are considered a single FRU. Consult the Netra CT Server Safety and Compliance Manual for safety information prior to performing the procedures in this chapter.

  • Page 180: Removing A Server

    Keep the following in mind when disconnecting power cables: A Netra CT 810 server has two power supply units, so you must disconnect two power cables when removing a Netra CT 810 server...

  • Page 181: Figure 9-1 Power Supply Units And Power Sources

    4. Determine if you need to unplug the cables connected to the server and remove all the components from the server. If you are removing a faulty Netra CT 810 server or Netra CT 410 server, you must unplug all the cables and remove all the components from the faulty server so that you can reinstall them in the replacement server later on.

  • Page 182: Removing A Host Cpu Front Transition Card

    Remove the following additional components if you have a front-access model: Section 10.4.1, “Removing the Front-Access DC Cable” on page 10-13 Section 6.2.1, “Removing a Host CPU Front Transition Card” on page 6-29 (front- access models) Netra CT Server Service Manual • January 2004...

  • Page 183: Figure 9-2 Loosening The Screws At The Top And Bottom Of A Netra Ct 810 Server

    ( FIGURE 9-2 If you are removing a Netra CT 410 server, loosen the two black captive screws at the top of the server and the two black captive screws at the bottom of the server FIGURE 9-3...

  • Page 184: Figure 9-3 Loosening The Screws At The Top And Bottom Of A Netra Ct 410 Server

    TS W Loosening the Screws at the Top and Bottom of a Netra CT 410 Server FIGURE 9-3 9. Grasp the server handle and slowly pull the server out of the chassis until the purple server bar at the top of the server is visible.

  • Page 185: Figure 9-4 Removing Or Inserting A Netra Ct 810 Server

    10. With your right hand, grasp the purple bar at the top of the server and completely pull the server out of the chassis using the server handle and the bar. shows how to remove a Netra CT 810 server from the chassis and FIGURE 9-4 shows how to remove a Netra CT 410 server from the chassis.

  • Page 186: Figure 9-5 Removing Or Inserting A Netra Ct 410 Server

    N ET rosy stem TS W Removing or Inserting a Netra CT 410 Server FIGURE 9-5 11. Set the server aside on a flat surface. 12. Secure a blank filler panel over the empty server slot, if necessary. If you are not going to replace the server right away, you must install a blank filler panel over the opening to ensure proper airflow in the system.

  • Page 187: Installing A Server

    ( FIGURE 9-2 If you are installing a Netra CT 410 server, tighten the two black captive screws at the top of the server and the two black captive screws at the bottom of the server FIGURE 9-3 6.

  • Page 188: Installing A Host Cpu Front Transition Card

    7. Determine if you need to connect the cables to the cards in the server and reinstall all the components from the server. If you are installing a replacement Netra CT 810 server or Netra CT 410 server, you must connect all the cables and reinstall all the components that you removed from the faulty server.

  • Page 189: Removing And Replacing Cold-Swappable Subassemblies

    I/O card in the server. Though the Netra CT 410 server has one disk bay and the Netra CT 810 server has two, the procedures for removal and replacement of a disk are the same for both types of servers.

  • Page 190: Removing A Hard Disk Drive

    For that reason, a hard disk drive in a Netra CT 410 server is a cold-swappable disk drive, unless it is running on the Solaris operating environment over the network and not off of the hard disk drive, in which case it becomes a hot-swappable component.

  • Page 191: Figure 10-1 Drive Bay Cover Locations

    FIGURE 10-1 4. Loosen the captive screws that hold the drive bay cover in place. For the Netra CT 810 server, use a No. 1 Phillips screwdriver to loosen the four captive screws (two on top and two on the bottom).

  • Page 192: Replacing A Hard Disk Drive

    9. If you are replacing your boot disk, reinstall the Solaris operating environment. Refer to the Netra CT Server Installation Guide for more information. 10. If your hard disk(s) are under the control of RAID software, perform the necessary steps to bring the disks online.

  • Page 193: Removing The Power Distribution Unit

    The system status panel on each server has power distribution unit LED(s) that shows the status of the power distribution unit(s) behind that particular server. shows the locations of the power distribution unit LEDs on the Netra CT FIGURE 10-3...

  • Page 194: Figure 10-3 Locating The Power Distribution Unit Leds On The System Status Panel

    Note – Verify the DC input power cable is plugged into the PDU before replacing the PDU. If the DC input power cable is unplugged, plug it in and check the PDU LEDs on the system status panel again. 10-6 Netra CT Server Service Manual • January 2004...
  • Page 195 2. Disconnect the DC input power cable(s) from the DC connector(s) that are supplying power to the server with the failed power distribution unit. shows how to disconnect the DC input power cables from the DC FIGURE 10-5 connectors on the rear-access model and shows how to disconnect the FIGURE 10-6 DC input power cables from the DC connectors on the front-access model.
  • Page 196 4. Locate the power distribution unit that you want to replace. shows the location of the power distribution units looking at an empty FIGURE 10-7 chassis from the front. 10-8 Netra CT Server Service Manual • January 2004...

  • Page 197: Figure 10-7 Locating The Power Distribution Units

    Power distribution units Locating the Power Distribution Units FIGURE 10-7 5. For front-access models, carefully reach into the chassis from the front and unplug the front-access DC cable connected to the top of the power distribution unit inside the chassis. 6.

  • Page 198: Replacing The Power Distribution Unit

    Section 9.1.2, “Installing a Server” on page 9-9 for those instructions. 5. Once the system is powered up, go to the system status panel and verify that the power distribution unit LEDs are in the appropriate states. 10-10 Netra CT Server Service Manual • January 2004...

  • Page 199: Ac Power Entry Unit (Ac Models Only)

    LEDs FIGURE 10-4 on the Netra CT 410 server. A power distribution unit is functioning properly if a power supply is inserted and the green Power LED ( ) for the PDU is ON.

  • Page 200: Installing The Ac Power Entry Unit

    3. Tighten the four captive screws to secure the AC power entry unit to the chassis FIGURE 10-9 Tighten the screws to between 4 and 6 in/lbs torque. 4. Plug all the AC cables into the AC connectors at the rear of the chassis FIGURE 10-9 10-12 Netra CT Server Service Manual • January 2004...

  • Page 201: Front-Access Dc Cable (Front-Access Dc Models Only)

    DC Models Only) The front-access DC cable is used to connect the power distribution unit to the power connector at the front of the front-access DC models of the Netra CT 810 server and the Netra CT 410 server. 10.4.1 Removing the Front-Access DC Cable 1.
  • Page 202 Caution – An energy hazard is present if you do not unplug the DC input power cable from the DC connector. 3. At the front of the chassis, loosen the two captive screws that secure the front- access DC cable to the chassis. 10-14 Netra CT Server Service Manual • January 2004...

  • Page 203: Replacing A Front-Access Dc Cable

    Captive screws AB OR SE T AL AR M/ US ET HE micr osys tems AB OR SE T AL AR M/ US TS W ET HE micr osys tems TS W Loosening the Front-Access DC Cable Screws FIGURE 10-11 4.

  • Page 204: Power Supply Unit

    Netra CT 810 server or the only power supply unit in the Netra CT 410 server. Note – If you are replacing one power supply unit in a Netra CT 810 server and the second power supply unit is still up and running, you can replace the failed power supply unit without powering off the server.

  • Page 205: Figure 10-12 Removing Or Replacing A Power Supply Unit From A Netra Ct 810 Server

    T S W Power supply unit captive screws (silver) Locking mechanism Removing or Replacing a Power Supply Unit From a Netra CT 810 Server FIGURE 10-12 Chapter 10 Removing and Replacing Cold-Swappable Subassemblies 10-17...

  • Page 206: Figure 10-13 Removing Or Replacing A Power Supply Unit From A Netra Ct 410 Server

    Power supply unit captive screws (silver) Locking mechanism Removing or Replacing a Power Supply Unit From a Netra CT 410 Server FIGURE 10-13 4. Using a No. 2 Phillips screwdriver, loosen the two silver captive screws at the base of the system.

  • Page 207: Replacing A Cold-Swappable Power Supply Unit

    FIGURE 10-13 mechanisms for the power supply unit on a Netra CT 410 server. The green LED on the power supply unit should start flashing at this point, indicating that the power supply unit is powered on and functioning properly, but the server has not been powered on yet.
  • Page 208 6. Verify that the power supply unit you just installed is functioning properly. The green Power LED ( ) on the power supply unit should go ON and the system should boot. 10-20 Netra CT Server Service Manual • January 2004...

  • Page 209: Part V Illustrated Parts Breakdown

    Illustrated Parts Breakdown PA RT Illustrated Parts Breakdown Chapter 11...

  • Page 211: Illustrated Parts Breakdown

    Section 11.1, “DC Chassis Components” on page 11-2 Section 11.2, “AC Chassis Components” on page 11-4 Section 11.3, “Netra CT 810 Server” on page 11-6 Section 11.4, “Netra CT 410 Server, Diskfull” on page 11-8 Section 11.5, “Netra CT 410 Server, Diskless” on page 11-10 11-1...

  • Page 212: Dc Chassis Components

    Host CPU rear transition card (rear- F501-5945 access models only) Satellite CPU rear transition card (rear- F595-5949, XCP2060-TRN access models only) Power distribution unit F540-4397 Front-access DC cable (front-access F530-2895 models only) 11-2 Netra CT Server Service Manual • January 2004...

  • Page 213: Figure 11-1 Illustrated Parts Breakdown, Dc Chassis And Rear-Access Model Components

    Illustrated Parts Breakdown, DC Chassis and Rear-Access Model FIGURE 11-1 Components Chapter 11 Illustrated Parts Breakdown 11-3...

  • Page 214: Ac Chassis Components

    Alarm rear transition card (rear-access F501-6124, X7227A models only) Host CPU rear transition card (rear- F501-5945 access models only) Satellite CPU rear transition card (rear- F595-5949, XCP2060-TRN access models only) 11-4 Netra CT Server Service Manual • January 2004...

  • Page 215: Figure 11-2 Illustrated Parts Breakdown, Ac Chassis And Rear-Access Model Components

    Illustrated Parts Breakdown, AC Chassis and Rear-Access Model FIGURE 11-2 Components Chapter 11 Illustrated Parts Breakdown 11-5...

  • Page 216: Netra Ct 810 Server

    11.3 Netra CT 810 Server lists the FRUs for the Netra CT 810 server. TABLE 11-3 FRUs for the Netra CT 810 Server TABLE 11-3 Part Number Hard disk drive, 36GB F540-4689, X5244A Host CPU card, 650 MHz, 1GB RAM...
  • Page 217 A B O S E T A LA /U S E T H yste TS W Illustrated Parts Breakdown, Netra CT 810 Server FIGURE 11-3 Chapter 11 Illustrated Parts Breakdown 11-7...

  • Page 218: Netra Ct 410 Server, Diskfull

    11.4 Netra CT 410 Server, Diskfull lists the FRUs for the diskfull Netra CT 410 server. TABLE 11-4 FRUs for the Netra CT 410 Server, Diskfull TABLE 11-4 Part Number Hard disk drive, 36GB F540-4689, X5244A Host CPU card, 650 MHz, 1GB RAM...

  • Page 219: Figure 11-4 Illustrated Parts Breakdown, Diskfull Netra Ct 410 Server

    A B O S E T A L A /U S E T H T S W R IN Illustrated Parts Breakdown, Diskfull Netra CT 410 Server FIGURE 11-4 Chapter 11 Illustrated Parts Breakdown 11-9...

  • Page 220: Netra Ct 410 Server, Diskless

    11.5 Netra CT 410 Server, Diskless lists the FRUs for the diskless Netra CT 410 server. TABLE 11-4 FRUs for the Netra CT 410 Server, Diskless TABLE 11-5 Part Number Alarm card, 6U single-wide F501-6171, X7226A 6U I/O cards Varies depending on the I/O card.

  • Page 221: Figure 11-5 Illustrated Parts Breakdown, Diskless Netra Ct 410 Server

    A B O S E T A L A /U S E T H T S W R IN Illustrated Parts Breakdown, Diskless Netra CT 410 Server FIGURE 11-5 Chapter 11 Illustrated Parts Breakdown 11-11...
  • Page 222 11-12 Netra CT Server Service Manual • January 2004...

  • Page 223: Part Vi Appendixes, Glossary, And Index

    VI Appendixes, Glossary, and Index PA RT Connector Pinouts Appendix A Connecting a Terminal Console to the Server Appendix B Error Messages Appendix C System Specifications Appendix D...
  • Page 225 A P P E N D I X Connector Pinouts This appendix gives the connector pinouts for the following Netra CT server cards: Section A.1, “CPU Card” on page A-2 Section A.2, “CPU Front Transition Card, Netra CT 410 Server” on page A-5 Section A.3, “CPU Rear Transition Card”...

  • Page 226: Cpu Card

    A B O S E T A L A /U S TTY A port E T H m ic ro sy st em T S W Connectors on the CPU Card FIGURE A-1 Netra CT Server Service Manual • January 2004...

  • Page 227: Ethernet A Port

    A.1.1 Ethernet A Port The twisted pair Ethernet connector is an R-J45 connector. The controller auto- negotiates to either 10BASE-T or 100 BASE-T. RJ-45 Ethernet Connector Diagram FIGURE A-2 Ethernet Connector Pinouts, CPU Card (J2301) TABLE A-1 Pin No. Description TXD+ TXD- RXD+...

  • Page 228: Tty A Port

    TTY A Connector FIGURE A-3 shows the TTY A connector pinouts. TABLE A-2 TTY A Connector Pinouts TABLE A-2 Signal Name Signal Name FP_SER_A_DTR FP_SER_A_RXD FP_SER_A_CTS FP_SER_A_RTS FP_SER_A_TXD FP_SER_A_DCD FP_SER_A_GND Shield GND Netra CT Server Service Manual • January 2004...

  • Page 229: Figure A-4 Connectors On The Cpu Front Transition Card (Netra Ct 410 Server

    CPU front transition card FIGURE A-4 (CPU FTC) for the Netra CT 410 server. T S W SCSI Parallel Ethernet B TTY B Connectors on the CPU Front Transition Card (Netra CT 410 Server) FIGURE A-4 Appendix A Connector Pinouts...

  • Page 230: Scsi (Vhdc

    A.2.1 SCSI (VHDC) The SCSI port on the CPU FTC for the Netra CT 410 server is a 68-pin CHAMP very high-density connector (VHDC). A VHDC-to-SCSI 3 cable is available through Sun, if necessary (part number 530-2453-xx, X3832A). SCSI Port Pinouts, CPU FTC for the Netra CT 410 Server TABLE A-3 Pin No.

  • Page 231: Parallel Port

    A.2.2 Parallel Port The parallel port on the CPU FTC for the Netra CT 410 server is an AMPLIMITE SLIMLINE female receptacle. Parallel Parallel Connector FIGURE A-5 Parallel Port Pinouts, CPU FTC for the Netra CT 410 Server TABLE A-4 Pin No.

  • Page 232: Ethernet B Port

    A.2.3 Ethernet B Port The Ethernet B port on the CPU FTC for the Netra CT 410 server is an RJ-45 connector for 10/100. RJ-45 Ethernet Connector Diagram FIGURE A-6 Ethernet B Connector Pinouts, CPU FTC for the Netra CT 410 Server TABLE A-5 Pin No.

  • Page 233: Tty B

    A.2.4 TTY B The TTY B port on the CPU FTC for the Netra CT 410 server is a DB-9 male connector. TTY B Connector FIGURE A-7 TTY B Port Pinouts, CPU FTC for the Netra CT 410 Server TABLE A-6 Pin No.

  • Page 234: Cpu Rear Transition Card

    CPU rear transition card FIGURE A-8 (CPU RTC). The CPU rear transition card is the same for both the Netra CT 810 server and the Netra CT 410 server; only the location in the rear card cage differs.

  • Page 235: Scsi (Vhdc

    A.3.1 SCSI (VHDC) The SCSI port on the CPU RTC is a 68-pin CHAMP very high-density connector (VHDC). A VHDC-to-SCSI 3 cable is available through Sun, if necessary (part number 530-2453-xx, X3832A). SCSI Port Pinouts, CPU RTC TABLE A-7 Pin No. Signal Pin No.

  • Page 236: Tty A And B Ports

    Computer Cable Makers Inc. and can be ordered directly through them. A.3.3 Ethernet A and B Ports The Ethernet A and B ports on the CPU RTC are RJ-45 connectors for 10/100. RJ-45 Ethernet Connector Diagram FIGURE A-9 A-12 Netra CT Server Service Manual • January 2004...

  • Page 237: Pim Card Interface

    2.92 inches (74 mm) wide and 2.72 inches (69 mm) deep. The PIM card must be mounted on the host CPU rear transition card before the rear transition card is inserted in a Netra CT server. Caution – A PIM card must be used with its matching PMC. Any other combination could lead to damage of the PIM or PMC.

  • Page 238: Alarm Card, 6U Single-Wide

    6U single-wide alarm card. FIGURE A-10 Note that the figure shows the 6U single-wide alarm card installed in a Netra CT 810 server; the 6U single-wide alarm card will be installed in a different slot in a Netra CT 410 server, but the ports are exactly the same.

  • Page 239: Alarm Port

    A.4.1 Alarm Port I/O connections are available through the male DB-15 alarm port. Alarm Port FIGURE A-11 Alarm Port Pinouts TABLE A-9 Pin No. Signal Pin No. Signal Pin No. Signal RESET0 + ALARM0_NC ALARM2_NO RESET0 - ALARM0_COM ALARM2_NC RESET1 + ALARM1_NO ALARM2_COM RESET1 -...

  • Page 240: Ethernet Ports 1 And 2

    1 is a 10Mbps Ethernet port, and Ethernet port 2 is a 10/100 Mbps Ethernet port. RJ-45 Ethernet Connector Diagram FIGURE A-12 Ethernet Ports 1 and 2 Pinouts TABLE A-10 Pin No. Description Pin No. Description Not used Not used Not used Not used A-16 Netra CT Server Service Manual • January 2004...

  • Page 241: Com Ports 1 And 2

    A.4.3 COM Ports 1 and 2 COM ports 1 and 2 on the alarm cards use standard RJ-45 connectors. RJ-45 Ethernet Connector Diagram FIGURE A-13 COM Port 1 Pinouts TABLE A-11 Pin No. Description Pin No. Description RTS1 DCD1 DTR1 RXD1 TXD1 DSR1...

  • Page 242: Alarm Card, 3U Double-Wide

    A L A /U S E T H m ic ro sy st em Alarm (DB-15) T S W COM 1 Connectors on the Alarm Card (Netra CT 410 Server) FIGURE A-14 A-18 Netra CT Server Service Manual • January 2004...

  • Page 243: Ethernet Ports 1 And 2

    A.5.1 Ethernet Ports 1 and 2 Ethernet ports 1 and 2 on the alarm cards use standard RJ-45 connectors. Ethernet port 1 is a 10Mbps Ethernet port, and Ethernet port 2 is a 10/100 Mbps Ethernet port. RJ-45 Ethernet Connector Diagram FIGURE A-15 Ethernet Ports 1 and 2 Pinouts TABLE A-13...

  • Page 244: Com Ports 1 And 2

    Pin No. Description Pin No. Description RTS1 DCD1 DTR1 RXD1 TXD1 DSR1 CTS1 COM Port 2 Pinouts TABLE A-15 Pin No. Description Pin No. Description RTS2 DCD2 DTR2 RXD2 TXD2 DSR2 CTS2 A-20 Netra CT Server Service Manual • January 2004...

  • Page 245: Alarm Port

    A.5.3 Alarm Port I/O connections are available through the male DB-15 alarm port. Alarm Port FIGURE A-17 Alarm Port Pinouts TABLE A-16 Pin No. Signal Pin No. Signal Pin No. Signal RESET0 + ALARM0_NC ALARM2_NO RESET0 - ALARM0_COM ALARM2_NC RESET1 + ALARM1_NO ALARM2_COM RESET1 -...

  • Page 246: Alarm Rear Transition Card

    FIGURE A-10 (alarm RTC). Ethernet 1 COM 2 COM 1 Alarm Ethernet 2 Connectors on the Alarm Rear Transition Card FIGURE A-18 A-22 Netra CT Server Service Manual • January 2004...

  • Page 247: Ethernet Ports 1 And 2

    A.6.1 Ethernet Ports 1 and 2 Ethernet ports 1 and 2 on the alarm rear transition card use standard RJ-45 connectors. Ethernet port 1 is a 10Mbps Ethernet port, and Ethernet port 2 is a 10/100 Mbps Ethernet port. RJ-45 Ethernet Connector Diagram FIGURE A-19 Ethernet Ports 1 and 2 Pinouts TABLE A-17...

  • Page 248: Com Ports 1 And 2

    COM ports 1 and 2 on the alarm rear transition card use standard DB-9 male connectors. COM Ports 1 and 2 FIGURE A-20 COM Ports 1 and 2 Connector Pinouts, Alarm Rear Transition Card TABLE A-18 Pin No. Description A-24 Netra CT Server Service Manual • January 2004...

  • Page 249: Alarm Port

    A.6.3 Alarm Port The alarm port on the alarm rear transition card uses a standard male DB-15 connector. Alarm Port FIGURE A-21 Alarm Port Pinouts TABLE A-19 Pin No. Signal Pin No. Signal Pin No. Signal RESET0 + ALARM0_NC ALARM2_NO RESET0 - ALARM0_COM ALARM2_NC...
  • Page 250 A-26 Netra CT Server Service Manual • January 2004...

  • Page 251: Connecting A Terminal Console To The Server

    If you are using an ASCII terminal to power on and off the Netra CT server, go to Section B.1, “To Use an ASCII Terminal” on page B-1.
  • Page 252 See Not needed Section A.6, “Alarm Rear Transition Card” on page A-22. 2. Access the “Set Up Menu” of the ASCII terminal and bring up the Serial Communications section. Netra CT Server Service Manual • January 2004...

  • Page 253: To Use A Solaris Workstation

    TABLE B-4 Connecting a Solaris Workstation to a CPU or CPU Transition Card TABLE B-3 Server Serial Port on Type TTY A Port on Netra CT Server Adapter Cable Adapter Workstation Netra CT • Rear-access model: DB-9 male on the...
  • Page 254 To connect to the TTY A or COM 1 port on the workstation, check for this line: tip -9600 /dev/ttya 3. Type tip hardwire at the prompt. You should see the word connected as the response. To disconnect the tip window, type ~. (tilde period) at the prompt. Netra CT Server Service Manual • January 2004...

  • Page 255: To Use A Pc Laptop

    TABLE B-6 Connecting a PC Laptop to a CPU or CPU Transition Card TABLE B-5 Serial Port on Server Type TTY A Port on Netra CT Server Adapter Cable Adapter Laptop Netra • Rear-access model: DB-9 male DB-9 female-to-DB-9 Not needed.
  • Page 256 See Not needed Section A.6, “Alarm Rear Transition Card” on page A-22. 2. Set the following connection parameters: No parity 9600 baud 1 stop bit 8 bit data Netra CT Server Service Manual • January 2004...

  • Page 257: Error Messages

    Error Messages This appendix gives several error messages that you might see while operating or servicing your Netra CT server, their meanings, and the actions necessary for each. All error messages in this appendix are written to the /var/adm/messages file on your system.

  • Page 258: Generic Error Messages

    Action You must restart mcnet. Change directories to the mcn directory. If you are performing a procedure on the Netra CT 810 server, go here: # cd /usr/platform/SUNW,NetraCT-810/mcn If you are performing a procedure on the Netra CT 410 server, go here:...

  • Page 259: Scsb Error Messages

    scsb Error Messages Alarm and Slot presence state bits do not match! Cause A problem was encountered when a hot swap alarm card was installed into the server. Action Run prtdiag to determine the state of the I/O slot. If the alarm card is not listed when you run prtdiag, reinsert the alarm card into the slot.
  • Page 260 The system has identified an I/O card that is sending repeated interrupts and has taken it offline. Action Replace the I/O card using the instructions in Chapter scsb#0: Could not Update %s LEDs. scsb#0: Could not Blink %s LEDs. Netra CT Server Service Manual • January 2004...
  • Page 261 Cause An I C error has resulted in an LED change failure. The LEDs on the system status panel may give incorrect information as a result. Action Use the prtdiag tool to print the correct LED states. Remove and reinstall the system controller board to correct the problem.
  • Page 262 5. Once basic hot swap is enabled on all I/O slots, remove the system controller board from the server. scsb0: I2C TRANSFER Failed scsb0: Error Reading Healthy# Registers scsb#0: scsb_reset_slot: error reading Reset regs Netra CT Server Service Manual • January 2004...
  • Page 263 Cause An error occured when the scsb driver received the retry command from the system controller board. Action Retry. If the error persists, the system controller board is damaged and should be replaced. Refer to Section 8.2, “System Controller Board” on page 8-6 for those instructions.
  • Page 264 The card has failed. Replace the I/O card using the instructions in Chapter scsb#0: Successfully Downgraded to Basic Hotswap Mode Cause Basic hot swap was enabled on the system. Action No action is necessary. scsb#0: Successfully Upgraded to Full Hotswap Mode Netra CT Server Service Manual • January 2004...

  • Page 265: Anticipated Hardware Failure

    Cause Full hot swap was enabled on the system. Action No action is necessary. Anticipated Hardware Failure C.3.1 Transient Interrupts Message Interrupt Level 4--Not serviced Cause Such a message occuring intermittently is always a result of the underlying hardware doing something unpredictable. Transient interrupts occur when, for example, a fan is starting to fail, and it fails long enough to generate an interrupt and then resumes operation.

  • Page 266: Soft Hang

    2. When the system boots, it always boots interrupts low (masked), and attaches the drivers one by one. You can also use OpenBoot PROM commands to probe the components and determine which one has failed. C-10 Netra CT Server Service Manual • January 2004...

  • Page 267: I2C Complaints

    C Complaints Message NO ADDERSS ACK 80 Cause This message indicates a problem with I C, and often it’s the pcf8584 driver that complains, followed by the address it was trying to access (for example, NO ADDRESS ACK 80. indicates a problem with address 80, which is the fixed address of the system controller board.

  • Page 268: Bus Busy Complaints

    1 C errors. If the system becomes unresponsive, completely power the server off and then power it back on. Watch the Power-On Self-Test messages to determine the cause for the error. C-12 Netra CT Server Service Manual • January 2004...

  • Page 269: System Specifications

    A P P E N D I X System Specifications This appendix gives the system specifications for the Netra CT server. Physical Specifications Netra CT Server Chassis Physical Specifications TABLE D-1 U.S. Metric Width 17.5 inches 444.5 mm Depth—DC model: Default configuration, with rackmount brackets 15.8 inches...

  • Page 270: Electrical Specifications

    Weight, fully-loaded 22 lbs 10 kg Electrical Specifications DC Power Requirements TABLE D-4 Electrical Element Requirement Voltage (nominal) -48 VDC, -60VDC Input current (maximum) 14 A Max. input surge current 17 A Netra CT Server Service Manual • January 2004...

  • Page 271: Environmental Specifications

    0 ft to 13,123 ft (0m to 4000m) Nonoperating 0 ft to 39,370 ft (0m to 12,000m) Declared noise emissions in accordance with ISO 9296 Chassis w/two Netra CT 810 Sound power LWAd Operating servers 6.7 B (1B = 10 dB) Idle 6.7 B...
  • Page 272 Netra CT Server Service Manual • January 2004...
  • Page 273 Netra CT server. alarm card A card that occupies a slot in the Netra CT server. The alarm card responds to events, such as I/O card failures or excessive heat. Software that resides on the card can take action in response to such events.
  • Page 274 Note that a server, with all of its cards and other components, is not a FRU. However, an empty server is. front-access The model of the Netra CT server that is configured so that all of the cables come out from the front of the chassis. front transition card Used only for the CPU in the front access model of the Netra CT 410 server.
  • Page 275 CompactPCI standard. See CompactPCI. rear-access The model of the Netra CT server that is configured so that all of the cables come out from the rear of the chassis. rear transition card Used only on the rear access models of the Netra CT server. The rear transition cards extend the connectors to the rear of the chassis.
  • Page 276 A module that uses LEDs to indicate the status of key components within the Netra CT servers. The system status panel has one set of LEDs for each component within that particular server. system controller board A hot-swappable component located behind the system status panel. It feeds system status information to the system status panel, where LEDs give feedback on the status of the key components within the Netra CT servers.
  • Page 277 Index Netra CT 410 server, A–5 CPU rear transition card, A–10 alarm card connectors Netra CT 410 server Serial Connector- Mini Din 8 -Pin, A–4 connector pinouts, A–18 CPU card Netra CT 810 server connector pinouts, A–2 connector pinouts, A–14 troubleshooting, 5–19...
  • Page 278 2–2 description, 8–40 illustrated parts breakdown Netra CT 410 server, 15–8, 15–10 Netra CT 810 server, 15–6 Netra CT chassis, 15–2, 15–4 removeable media module removing, 9–10 Index-2 Netra CT Server Service Manual • January 2004...
  • Page 279 replacing, 9–13 replacing, 10–4 SCSI IDs, 9–9 troubleshooting, 5–2 removing alarm rear transition card, 8–43 fan tray, 10–17 front-access cable, 13–13 tools required, 1–1 hard disk drive troubleshooting cold-swappable, 13–2 CPU card, 5–19 hard disk drives power supply unit, 5–17 hot-swappable, 9–3 system power distribution unit, 13–5...
  • Page 280 Index-4 Netra CT Server Service Manual • January 2004...

This manual is also suitable for:

Netra ct 810Netra ct 410

Table of Contents