Page 1 Netra CT Server Service Manual ™ For the Netra CT 810 Server and Netra CT 410 Server Sun Microsystems, Inc. www.sun.com Part No. 819-2741-10 February 2007, Revision A Submit comments about this document at: http://www.sun.com/hwdocs/feedback...
Page 2 Copyright 2007 Sun Microsystems, Inc., 4150 Network Circle, Santa Clara, Californie 95054, Etats-Unis. Tous droits réservés. Sun Microsystems, Inc. a les droits de propriété intellectuels relatants à la technologie qui est décrit dans ce document. En particulier, et sans la limitation, ces droits de propriété...
Page 3: Table Of Contents
Contents Preface xxi Part 1 Preparing for Service Preparing for FRU Installation and Replacement 1–1 Tools Required 1–2 Attaching the Antistatic Wrist Strap 1–2 FRU Categories 1–3 1.3.1 Hot-Swappable FRUs 1–4 1.3.2 Cold-Swappable FRUs 1–4 Device Names 1–5 1.4.1 Device Names for I/O Board Slots in the Netra CT Servers 1–5 1.4.2 Device Names for hard drives 1–6 Powering the Server Off and On 2–1...
Page 4 Troubleshooting a Power Supply Using the Power Supply Unit LEDs 4–18 4.6.1 Troubleshooting the Power Supply Unit in the Netra CT 410 Server 4–18 4.6.2 Troubleshooting the Power Supply Units in the Netra CT 810 Server 4–19 Troubleshooting a Host CPU Board 4–20 4.7.1 General Troubleshooting Tips 4–20 4.7.2...
Page 5 4.7.8 OpenBoot PROM On-Board Diagnostics 4–26 4.7.8.1 watch-clock 4–26 4.7.8.2 watch-net and watch-net-all 4–27 4.7.8.3 probe-scsi 4–28 4.7.8.4 test alias name, device path, -all 4–28 4.7.9 OpenBoot Diagnostics 4–29 4.7.9.1 PCI/PCIO 4–31 4.7.9.2 EBus DMA/TCR Registers 4–32 4.7.9.3 Ethernet 4–32 4.7.9.4 Parallel Port 4–33 4.7.9.5...
Page 6 Removing and Replacing Hot-Swappable Boards 6–1 Boards 6–2 6.1.1 Rules and Restrictions for Hot-Swapping Boards 6–5 6.1.1.1 General Rules and Restrictions for Hot-Swapping Boards 6–5 6.1.1.2 Rules and Restrictions for Hot-Swapping the Host Board 6–6 6.1.1.3 Rules and Restrictions for Hot-Swapping the Alarm Card 6–9 6.1.2 Removing and Replacing Boards 6–9...
Page 7 DVD or DAT Drive 7–10 7.2.1 Removing a DVD or DAT Drive 7–10 7.2.2 Installing a DVD or DAT Drive 7–13 Removing and Replacing Hot-Swappable Subassemblies 8–1 System Status Panel 8–2 8.1.1 Removing the System Status Panel 8–2 8.1.2 Replacing the System Status Panel 8–4 System Controller Board 8–6 8.2.1 Removing the System Controller Board 8–6...
Page 8 10.2.2 Replacing a Cold-Swappable Power Supply Unit 10–8 Part 5 Illustrated Parts List Illustrated Parts List 11–1 11.1 Chassis Components 11–2 11.2 Netra CT 810 Server 11–4 11.3 Netra CT 410 Server 11–6 Part 6 Appendixes, Glossary, and Index A. Connector Pinouts A–1 Host CPU Boards A–2 A.1.1...
Page 9 A.1.2.9 CompactPCI J3/P3 Connector Pinouts A–17 A.1.2.10 CompactPCI J3/P3 Signal Descriptions A–18 A.1.2.11 CompactPCI J5/P5 Connector Pinouts A–19 A.1.2.12 CompactPCI J5/P5 Signal Descriptions A–20 A.1.2.13 DIP Switch Settings A–20 Host Rear Transition Modules A–23 A.2.1 Netra CP2140 Host RTMs A–23 A.2.1.1 SCSI (VHDC) A–25 A.2.1.2...
Page 10 B. Connecting a Terminal Console to a Server B–1 To Use an ASCII Terminal B–2 To Use a Solaris Workstation B–4 To Use a PC Laptop B–5 C. Error Messages C–1 Generic Error Messages C–2 scsb Error Messages C–3 Anticipated Hardware Failure C–9 C.3.1 Transient Interrupts C–9 C.3.2...
Page 11 Figures Attaching the Antistatic Wrist Strap 1–3 FIGURE 1-1 Locating the Power Supply Locking Mechanism on the Netra CT 810 Server 2–3 FIGURE 2-1 System Status Panel Locations 2–4 FIGURE 2-2 System Power Button and System Power LED Locations (Netra CT 810 Server) 2–5 FIGURE 2-3 System Power Button and System Power LED Locations (Netra CT 410 Server) 2–5...
Page 12 (Top View) 6–28 Aligning the Module with the Rear Cage Cutouts 6–29 FIGURE 6-20 Supported Locations for Satellite CPU or I/O Rear Transition Module Sets in a Netra CT 810 FIGURE 6-21 Server (Top View) 6–31 Supported Locations for Satellite CPU or I/O Rear Transition Module Sets in a Netra CT 410 FIGURE 6-22 Server (Top View) 6–31...
Page 13 Locating the Air Filters (Netra CT 810 Server) 8–11 FIGURE 8-10 Locating the Air Filters (Netra CT 410 Server) 8–12 FIGURE 8-11 Locating the Power Supply Unit LEDs on the System Status Panel (Netra CT 810 Server) 8– FIGURE 8-12 Unlocking a Power Supply Unit 8–15 FIGURE 8-13 Removing a Power Supply Unit 8–16...
Page 14 Connectors on the Netra CP2140 Host CPU Board A–2 FIGURE A-1 RJ-45 Ethernet Connector Diagram A–3 FIGURE A-2 TTY A Connector A–4 FIGURE A-3 Connectors on the Netra CP2500 Host CPU Board A–5 FIGURE A-4 Netra CP2500 Board PMC Port Connectors A–6 FIGURE A-5 PMC Connector Slot Connector Pins A–6 FIGURE A-6...
Page 15 RJ-45 Ethernet Connector Diagram A–53 FIGURE A-31 COM Port 1 and 2 A–54 FIGURE A-32 Alarm Port A–55 FIGURE A-33 Figures...
Page 16 Netra CT Server Service Manual • February 2007...
Page 17 Tables Device Names for I/O Board Slots in the Netra CT 810 Server 1–5 TABLE 1-1 Device Names for I/O Board Slots in the Netra CT 410 Server 1–5 TABLE 1-2 System Status Panel LEDs for the Netra CT 810 Server 4–4 TABLE 4-1 System Status Panel LEDs for the Netra CT 410 Server 4–5...
Page 18 CompactPCI J2/P2 Connector Pin Assignments A–14 TABLE A-7 CompactPCI J1/P1 Signal Descriptions A–15 TABLE A-8 CompactPCI J2/P2 Connector Pin Assignments A–16 TABLE A-9 CompactPCI J2/P2 Signal Descriptions A–17 TABLE A-10 CompactPCI J3/P3 Connector Pin Assignments A–18 TABLE A-11 CompactPCI J3/P3 Signal Descriptions A–18 TABLE A-12 CompactPCI J5/P5 Connector Pin Assignments A–19 TABLE A-13...
Page 19 TABLE B-6 Netra CT Server Error Messages C–1 TABLE C-1 Netra CT Server Chassis Physical Specifications D–1 TABLE D-1 Physical Specifications, Netra CT 810 Server D–2 TABLE D-2 Physical Specifications, Netra CT 410 Server D–2 TABLE D-3 Power Requirements D–2 TABLE D-4 Environmental Specifications D–3...
Page 20 xx Netra CT Server Service Manual • February 2007...
Page 21: Preface
Preface The Netra CT Server Service Manual contains procedures for the removal and replacement of the field-replaceable units (FRUs) in a Netra™ CT server. The intended reader of this manual is a service provider or experienced system administrator who has experience installing hardware—systems and components—and has used the Solaris™...
Page 22: Table A-24 I
■ subassemblies. Part 4 “Replacing Cold-Swappable FRUs” Chapter 9 provides instructions for removing and replacing the Netra CT 810 ■ server and Netra CT 410 server. Chapter 10 gives instructions for removing and replacing cold-replaceable ■...
Page 23 Refer to one or more of the following for this information: Solaris Handbook for Sun Peripherals (shipped in AnswerBook2™ form, available in ■ printed form as an at-cost option) AnswerBook2™...
Page 24: Typographic Conventions
Typographic Conventions Typeface or Symbol Meaning Examples The names of commands, files, Edit your .login file. AaBbCc123 and directories; on-screen Use ls -a to list all files. computer output % You have mail. What you type, when AaBbCc123 contrasted with on-screen Password: computer output AaBbCc123...
Page 25: Related Documentation
Related Documentation The documents listed as online are available at: http://www.sun.com/products-n-solutions/hardware/docs/ Application Title Part Number Format Location Installation Netra CT Server Release Notes 819-2739-xx Online HTML Installation Netra CT Server Installation Guide 819-2740-xx Online HTML Service Netra CT Server Service Manual...
Page 26: Sun Welcomes Your Comments
Sun will not be responsible or liable for any actual or alleged damage or loss caused by or in connection with the use of or reliance on any such content, goods, or services that are available on or through such sites or resources.
Page 27: Preparing For Service
Preparing for Service PA RT Preparing for FRU Installation and Replacement Chapter 1 Powering the Server Off and On Chapter 2 Handling Boards and Assemblies Chapter 3...
Page 29: Preparing For Fru Installation And Replacement
C H A P T E R Preparing for FRU Installation and Replacement This chapter describes the steps you need to take before you install, remove, or replace a field-replaceable unit (FRU) in your Netra CT server. This chapter is divided into the following sections: Section 1.1, “Tools Required”...
Page 30: Tools Required
Tools Required You need the following tools to install, remove, or replace components in a Netra CT server: No. 1 Phillips screwdriver ■ No. 2 Phillips screwdriver ■ Attaching the Antistatic Wrist Strap Most field-replaceable units have sensitive electronic components that require antistatic precautions.
Page 31: Fru Categories
FRUs; any other servers installed in the same chassis can remain running. Redundant power supplies and hard drives in a Netra CT 810 server are a variation of the hot-swappable category. You can replace a single power supply in a...
Page 32: Hot-Swappable Frus
The FRUs listed below are hot-swappable: I/O boards ■ Satellite CPU boards and satellite RTMs ■ Alarm cards for both the Netra CT 810 server and the Netra CT 410 server ■ Alarm rear transition modules ■ Host CPU board ■...
Page 33: Device Names
Device Names for I/O Board Slots in the Netra CT Servers gives the device names for the I/O board slots in the Netra CT 810 server, TABLE 1-1 gives the device names for the I/O board slots in the Netra CT 410 TABLE 1-2 server.
Page 34: Device Names For Hard Drives
1.4.2 Device Names for hard drives Following are the device names for the hard drives installed in the Netra CT servers: Netra CT 810 server: ■ HDD 0—c0t0d0 ■ HDD 1—c1t1d0 ■ Netra CT 410 server: ■ HDD 0—c0t0d0 ■...
Page 35: Powering The Server Off And On
C H A P T E R Powering the Server Off and On This chapter provides instructions on powering the Netra CT server on and off. This chapter contains the following topics: Section 2.1, “Powering On the Server” on page 2-2 ■...
Page 36: Powering On The Server
2. The alarm card powers on I/O boards 3. The alarm card powers on the host CPU board, and the Solaris OS boots 4. The alarm card powers on satellite CPU boards supported by Sun Microsystems, such as the Netra CP2160 and the Netra CP2500.
Page 37: Figure 2-1 Locating The Power Supply Locking Mechanism On The Netra Ct 810 Server
CT server. Make sure you lock both power supplies if you are powering on a Netra CT 810 server. T S W Locating the Power Supply Locking Mechanism on the Netra CT 810 Server FIGURE 2-1 When the power supply locking mechanism is locked, the green LEDs on the power supplies flash, indicating that the power supplies are powered on, but the server has not been powered on yet.
Page 38: Figure 2-2 System Status Panel Locations
2. Locate the system status panel. The locations of the system status panel in the Netra CT 810 server and Netra CT 410 server are illustrated in FIGURE 2-2 AB O SE T AL AR M /U SE R AB O...
Page 39 4. Verify that the system power LEDs on the system status panel is on, indicating that the system is completely powered on. shows the system power LED location for the Netra CT 810 server, and FIGURE 2-3 shows the system power LED location for the Netra CT 410 server.
Page 40: Verifying Full Power-Up
Verifying Full Power-Up The Netra CT server may take several minutes to completely power up and finish the configuration process, depending on the number of I/O boards installed in the system. Do not remove or install any boards in the Netra CT server until you have verified that the system is completely powered up.
Page 41: Powering Off The Server
2. Go to the front of the Netra CT server and locate the system status panel. The locations of the system status panels in the Netra CT 810 server and Netra CT 410 server are illustrated in FIGURE 2-2 3.
Page 42: To Perform A Software Power Down
) LEDs on the power supplies are blinking, indicating that the system is in the standby mode. shows the system power LED location for the Netra CT 810 server, and FIGURE 2-3 shows the system power LED location for the Netra CT 410 server.
Page 43 5. Go to the front of the Netra CT server and locate the system status panel (see FIGURE 2-2 The locations of the system status panel in the Netra CT 810 server and Netra CT 410 server are illustrated in FIGURE 2-2 6.
Page 44 2-10 Netra CT Server Service Manual • February 2007...
Page 45: Handling Boards And Assemblies
C H A P T E R Handling Boards and Assemblies This chapter gives instructions on how to safely handle the CompactPCI boards and assemblies. This chapter is divided into the following sections: Section 3.1, “Handling Boards” on page 3-2 ■...
Page 46: Handling Boards
Handling Boards Each Netra CT server in a chassis has a CompactPCI bus. All of the boards in a server—the CPU board, alarm card, and I/O boards—are CompactPCI boards. Caution – The system is sensitive to static electricity. To prevent damage, always connect an antistatic wrist strap between you and the system.
Page 47: Handling Assemblies
Handling Assemblies Assemblies have their own set of handling requirements, similar to the requirements for CompactPCI boards. Caution – The system is sensitive to static electricity. To prevent damage to the board, always connect an antistatic wrist strap between you and the system. Chapter 3 Handling Boards and Assemblies...
Page 48 Netra CT Server Service Manual • February 2007...
Page 49: Part 2 Troubleshooting The System
Troubleshooting the System PA RT Troubleshooting the System Chapter 4...
Page 51 C H A P T E R Troubleshooting the System This chapter provides instructions for troubleshooting the Netra CT server. You can troubleshoot the system several ways. Section 4.1, “Troubleshooting the System Using the System Status Panel” on ■ page 4-2 Section 4.2, “Troubleshooting the System Using prtdiag”...
Page 52: Troubleshooting The System Using The System Status Panel
FIGURE 4-1 system status panels on the Netra CT servers. shows the system status FIGURE 4-2 panel for the Netra CT 810 server, and shows the system status panel for FIGURE 4-3 the Netra CT 410 server. AB O...
Page 53 LEDs have gone through their initial power- on testing. Each major component in the Netra CT 810 server and Netra CT 410 server has a set of LEDs on the system status panel that gives the status on that component. Each...
Page 54: Figure 4-5 Power And Fault Leds
Amber Fault LED Power and Fault LEDs FIGURE 4-5 lists the LEDs for each component in the Netra CT 810 server, and TABLE 4-1 lists the LEDs for each component in the Netra CT 410 server. Note that the TABLE 4-2 boards in the Netra CT servers all have the green Power LED, and they have either the amber Okay to Remove LED or the amber Fault LED, not both.
Page 55 The information given in applies to all TABLE 4-4 other components in the Netra CT 810 server or Netra CT 410 server, including the power supplies in a two-power supply Netra CT 810 server. Chapter 4 Troubleshooting the System...
Page 56 CompactPCI Board LED States and Meanings TABLE 4-3 Amber Green Okay to Power Remove LED state LED state Meaning Action The slot is empty or the system If there is a component installed in this slot, then thinks that the slot is empty one of the following boards is faulty: because the system didn’t detect •...
Page 57 CompactPCI Board LED States and Meanings TABLE 4-3 Amber Green Okay to Power Remove LED state LED state Meaning Action The component is powered off. You can remove the component in this state. Blinking The component is powered on, Wait until the green Power LED stops blinking. If it or Off but it is offline for some reason does not stop blinking after several seconds, enter...
Page 58: Table 4-4 Meanings Of Power And Okay To Remove Leds
Meanings of Power and Okay to Remove LEDs TABLE 4-4 LED State Power LED Okay to Remove LED On, Flashing Component is installed but is Not applicable. unconfigured or is going through the configuration process. Component was not recognized by Component is not Okay to Remove.
Page 59: Troubleshooting The System Using Prtdiag
You can troubleshoot the system using the prtdiag command. Log onto the server console and, as root, enter: # /usr/platform/sun4u/sbin/prtdiag If you have a Netra CT 810 server, the output on the console is similar to the following: prtdiag Output for a Netra CT 810 Server...
Page 60 Output for a Netra CT 810 Server (Continued) CODE EXAMPLE 4-1 Board Type:Unknown Devices: pci108e,1000 SUNW,hme SUNW,isptwo CompactPCI IO Slot Properties: auto-config=disabled Board Type:Unknown Devices: pci108e,1000 SUNW,hme SUNW,isptwo CompactPCI IO Slot Properties: auto-config=disabled Board Type:Unknown Devices: pci108e,1000 SUNW,hme SUNW,isptwo...
Page 61 Output for a Netra CT 810 Server (Continued) CODE EXAMPLE 4-1 ebus ethernet Power Distribution Unit Power Distribution Unit Power Supply Unit condition:ok temperature:ok ps fan:ok supply:on Power Supply Unit condition:ok temperature:ok ps fan:ok supply:on Fan Tray condition:ok fan speed:low...
Page 62 If you have a Netra CT 410 server, the output on the console is similar to the following: prtdiag Output for a Netra CT 410 Server CODE EXAMPLE 4-2 System Configuration: Sun Microsystems sun4u SPARCengine CP2000 model 140 (UltraSPARC-IIi 648MHz) Memory size: 512 Megabytes...
Page 63 prtdiag Output for a Netra CT 410 Server (Continued) CODE EXAMPLE 4-2 pci108e,1000 SUNW,qfe pci108e,1000 SUNW,qfe pci108e,1000 SUNW,qfe pci108e,1000 SUNW,qfe Power Distribution Unit Power Supply Unit condition:ok temperature:ok ps fan:ok supply:on Fan Tray condition:ok fan speed:low Fan Tray condition:ok fan speed:low hard drive condition:ok System Board PROM revision:...
Page 64: Troubleshooting The System Using Diagnostic Software
Troubleshooting the System Using Diagnostic Software Software packages, such as Sun VTS, allow you to run diagnostic tests on your system. SunVTS is a validation test suite that is provided as a supplement to the Solaris operating environment. The individual tests can stress a device, system, or resource so as to detect and pinpoint hardware and software failures and to provide users with informational messages for resolving problems.
Page 65 Output similar to the following is displayed, giving you the values currently set for the Apost test on the alarm card: diag-switch False verb-mode True stop-on-error False diag-level mfg-mode hdr-checksum 0xaa time-stamp record-format-ver post-version reset-status 0xd0000000 post-status post-msg Watchdog Reset-------- POST Passed------------------- Some values are hard-set and cannot be changed by a user, while others can be changed to make the test more or less thorough.
Page 66: Troubleshooting The System Using The Power-On Self Test (Post)
The green Power LED for the I/O slot holding the host board (slot 1 in the Netra CT 810 server and slot 3 in the Netra CT 410 server) lights solid green while the green Power LEDs for the remaining components are flashing on and off;...
Page 67 Both ttya and ttyb represent the serial ports on the CPU board. screen represents the display attached to the first frame buffer installed in the system (not present on the Netra CT server). rsc is used by the alarm card. To see the console input device, enter: ok printenv input-device The screen displays output similar to the following:...
Page 68: Troubleshooting The System Using The Alarm Card Software
LED. Use the LEDs on the power supply unit to troubleshoot each power supply unit. Because there is one power supply unit in the Netra CT 410 server and two power supply units in the Netra CT 810 server, the actions to take are different. The following sections provide guidelines for each server.
Page 69: Troubleshooting The Power Supply Units In The Netra Ct
Troubleshooting the Power Supply Units in the Netra CT 810 Server When both power supply units in a Netra CT 810 server are up and running properly, the green ( )LEDs on both power supply units is ON (note that these are the LEDs on the power supply units themselves, not the LEDs on the system status panel).
Page 70: Server
1. Make sure the host board is installed properly in the correct slot in the Netra CT server. The CPU board is installed in slot 1 in the Netra CT 810 server and in slot 3 in the Netra CT 410 server.
Page 71: Figure 4-6 Connectors On The Netra Cp2140 Host Rear Transition Module
2. Make sure all the necessary cables are attached properly to the host rear transition module. The following are possible board and rear transition module combinations: Netra CP2140 and Netra CT CPU transition card (CTC, hereafter referred to as ■ rear transition module) Netra CP2500 and Netra CP2500 RTM-H (rear transition module for host) ■...
Page 72: Warning, Critical, And Shutdown Temperatures
Cut out for PIM connector ENET 1 10/100/1000 Ethernet ENET 0 RJ45 connectors Serial ports USE ONLY WITH CP2500 ENET 3 ENET 2 10/100/1000 Ethernet RJ45 connectors HOST RTM Connectors on the Netra CP2500 Rear Transition Module Host (RTM-H) FIGURE 4-7 Board 4.7.2 Warning, Critical, and Shutdown Temperatures...
Page 73: General Troubleshooting Requirements
Ready and Alarm LEDs on the CPU board are green, the board is partially functional and capable of running POST (power on self-test). However, if none of the LEDs is green, the board is not functional. In this case, contact your Sun supplier or field service engineer.
Page 74: Failures Subsequent To Power-On
Alarm LEDs is either off or amber, the board is partially functional and capable of running POST (power on self-test). If the LEDs are not green and either off or amber, the board is not functional. In this case, contact your Sun supplier or field service engineer.
Page 75 This might be a mounting issue with the CPU Mylar film, socket, or heatsink, which could have occurred during transportation or due to severe vibration. ● Contact Sun’s Customer Care Center. Caution – Any attempt to disassemble or replace the aforementioned devices voids the warranty.
Page 76: Openboot Prom On-Board Diagnostics
4.7.8 OpenBoot PROM On-Board Diagnostics Note – For Netra CP2500 boards, pcia-probe-list does not apply. The following OBP variables are specific to the Netra CT server: pcia-probe-list—Probes the bus that runs the first ethernet port (front ■ connection) and standard I/O devices (by default: 1, 2) pcib-probe-list—Probes the bus that runs the second ethernet port (rear ■...
Page 77: Watch-Net And Watch-Net-All
4.7.8.2 watch-net and watch-net-all The watch-net and watch-net-all commands monitor Ethernet packets on the Ethernet interfaces connected to the system. Good packets received by the system are indicated by a period (.). Errors such as the framing error and the cyclic redundancy check (CRC) error are indicated with an X and an associated error description.
Page 78: Probe-Scsi
4.7.8.3 probe-scsi The probe-scsi command transmits an inquiry command to SCSI devices connected to the system unit on-board SCSI interface. If the SCSI device is connected and active, the target address, unit number, device type, and manufacturer name is displayed. identifies the probe-scsi output message.
Page 79: Openboot Diagnostics
Selected OpenBoot PROM On-Board Diagnostic Tests (Continued) TABLE 4-7 Type of Test Description Preparation Outputs an alphanumeric test A terminal must be connected to the test ttya pattern on the system serial port being tested to observe the test ttyb ports: ttya, serial port A;...
Page 80 2. At the OBDiag menu prompt, enter a number from the menu (such as 17 to enable toggle script-debug messages). OBDiag Menu CODE EXAMPLE 4-6 0 ..PCI/Cheerio 1 ..EBUS DMA/TCR Registers 2 ..Ethernet 3 ..Ethernet2 <Inactive> 4 ..
Page 81: Pci/Pcio
4.7.9.1 PCI/PCIO The PCI/PCIO diagnostic performs the following: vendor_ID_test: Verifies that the PCIO ASIC vendor ID is 108e. ■ device_ID_test: Verifies that the PCIO ASIC device ID is 1000. ■ mixmode_read: Verifies that the PCI configuration space is accessible as half- ■...
Page 82: Ebus Dma/Tcr Registers
4.7.9.2 EBus DMA/TCR Registers The diagnostic EBus DMA/TCR registers performs the following: The dma_reg_test: Performs a walk1 bit test for control status register, address ■ register, and byte count register of each channel. Verifies that the control status register is set properly. The dma_func_test: Validates the direct memory access (DMA) capabilities and ■...
Page 83: Parallel Port
shows the Ethernet output message. CODE EXAMPLE 4-9 Ethernet Output Message CODE EXAMPLE 4-9 Enter (0-14 tests, 15 -Quit, 16 -Menu) ===> 2 TEST= ethernet_test SUBTEST= my_channel_reset SUBTEST= hme_reg_test SUBTEST= global_reg1_test SUBTEST= global_reg2_test SUBTEST= bmac_xif_reg_test SUBTEST= bmac_tx_reg_test SUBTEST= mif_reg_test Test only supported for National Phy DP83840A SUBTEST= 10mb_xcvr_loopback_test selecting internal transceiver Test only supported for National Phy DP83840A...
Page 84: Serial Port A
Note – The Netra CP2500 board has no parallel port. 4.7.9.5 Serial Port A The serial port A diagnostic invokes the uart_loopback test. This test transmits and receives 128 characters and checks the transaction validity. CODE EXAMPLE 4-11 identifies the serial port A output message. Serial Port A Output Message CODE EXAMPLE 4-11 Enter (0-14 tests, 15 -Quit, 16 -Menu) ===>...
Page 85: Nvram
Note – The serial port B diagnostic stalls if the TIP line is installed on serial port B. Serial Port B Output Message CODE EXAMPLE 4-13 Enter (0-14 tests, 15 -Quit, 16 -Menu) ===> 10 TEST= uartb_test Enter (0-14 tests, 15 -Quit, 16 -Menu) ===> 4.7.9.7 NVRAM The NVRAM diagnostic verifies the NVRAM operation by performing a write and...
Page 86: All Above
4.7.9.8 All Above The All Above diagnostic validates the system unit. shows an CODE EXAMPLE 4-15 example of the All Above output message. All Above Output Message CODE EXAMPLE 4-15 Enter (0-14 tests, 15 -Quit, 16 -Menu) ===> 14 TEST= all_pci/cheerio_test SUBTEST= vendor_id_test SUBTEST= device_id_test SUBTEST= bmac_xif_reg_test...
Page 87: Replacing Hot-Swappable Frus
Replacing Hot-Swappable FRUs PA RT Hot-Swap Software Commands Chapter 5 Removing and Replacing Hot-Swappable Boards Chapter 6 Removing and Replacing Hard Drives and Removeable Media Chapter 7 Removing and Replacing Hot-Swappable Subassemblies Chapter 8...
Page 89: Hot-Swap Software Commands
C H A P T E R Hot-Swap Software Commands This chapter provides information about hot-swap and the cfgadm utility. This chapter contains the following topics: Section 5.1, “Understanding Hot-Swap” on page 5-2 ■ Section 5.2, “Using the cfgadm Utility” on page 5-5 ■...
Page 90: Understanding Hot-Swap
Understanding Hot-Swap Certain FRUs in the Netra CT server are hot-swappable (see Section 1.3.1, “Hot- Swappable FRUs” on page 1-4). Hot-swap, a key feature of the PICMG standard, means that a CompactPCI board that meets the PICMG standard can be reliably inserted into or extracted from a powered and operating CompactPCI platform without affecting the other functions of the platform.
Page 91: How High-Availability Hot-Swap Works
5.1.1 How High-Availability Hot-Swap Works By default, a Netra CT server is configured to accept any cPCI FRU unless you specifically set an allowable plug-in for a slot (refer to the Netra CT Server System Administration Guide for more information.) When a board is inserted into a Netra CT server, the alarm card checks the midplane FRU ID information for allowable FRUs for that slot, then checks the inserted board’s FRU ID to make sure the board is allowed in the particular slot.
Page 92: Table 5-2 Compactpci Board Led States And Meanings On The System Status Panel
CompactPCI Board LED States and Meanings on the System Status Panel TABLE 5-2 Amber Green Okay to Power Remove LED state LED state Meaning Action The slot is empty or the system If there is a board installed in this slot, then one of thinks that the slot is empty the following is faulty: because the system didn’t detect...
Page 93: Using The Cfgadm Utility
To list the attachment-point IDs for the slots in a server, log in to the server and, as superuser, enter the following command: # cfgadm For a Netra CT 810 server, output similar to the following is displayed: Ap_Id Type...
Page 94: Basic And Full Hot-Swap Cfgadm Commands
The attachment-point ID is shown in the first column of the readout; for example, the attachment-point ID for I/O slot 2 in a Netra CT 810 server is IO-2. To view the online help for cfgadm, as superuser, enter:...
Page 95: Determining The Current Hot-Swap State
Determining the Current Hot-Swap State To determine the current hot-swap state for the I/O slots, as superuser, enter: # prtconf -v -P For a Netra CT 810 server, output similar to the following is displayed: cphsc, instance #0 System properties: name=’instance’...
Page 96: Enabling Basic Hot-Swap On I/O Slots
If you see value ’full’ underneath the default-hotswap-mode line, then at ■ least one of the I/O slots in the Netra CT server is set to full hot-swap. You must look at the entries for individual I/O slots to determine if they are set to basic or full hot-swap mode: If you see value ’enabled’...
Page 97: Enabling Full Hot-Swap On I/O Slots
Reactivating a Hot-Swappable FRU To connect an I/O board, as superuser, enter: # cfgadm -c connect ap_id where ap_id is the attachment-point ID. To activate an I/O board, as superuser, enter: # cfgadm -c configure ap_id where ap_id is the attachment-point ID. 5.2.3.3 Enabling Full Hot-Swap on I/O Slots If you changed the hot-swap states for one or more I/O slots from the default full...
Page 98 5-10 Netra CT Server Service Manual • February 2007...
Page 99: Removing And Replacing Hot-Swappable Boards
C H A P T E R Removing and Replacing Hot- Swappable Boards This chapter provides instructions for removing and replacing hot-swappable boards. This chapter contains the following topics: Section 6.1, “Boards” on page 6-2 ■ Section 6.2, “Rear Transition Modules” on page 6-24 ■...
Page 100: Boards
Boards This section contains procedures for the installation, removal, and replacement of the following hot-swappable boards for the Netra CT 410 server and Netra CT 810 server: Host board ■ Satellite board ■ Alarm card ■ I/O board ■ shows the locations of these boards in the Netra CT 810 server.
Page 101: Figure 6-1 Boards Within A Netra Ct 810 Server
Slots for I/O boards or satellite CPU boards Host CPU board Alarm card ABORT RESET ALARM/USER READY ETHERNET microsystems HOTSWAP SWAP Boards Within a Netra CT 810 Server FIGURE 6-1 Chapter 6 Removing and Replacing Hot-Swappable Boards...
Page 102 Slots for I/O boards Host CPU board or satellite CPU boards HDD0 ABORT RESET Alarm card ALARM/USER READY ETHERNET microsystems HOTSWAP SWAP CPU front termination board Boards Within a Netra CT 410 Server FIGURE 6-2 Netra CT Server Service Manual • February 2007...
Page 103: Rules And Restrictions For Hot-Swapping Boards
6.1.1 Rules and Restrictions for Hot-Swapping Boards Before removing and replacing any of the main boards in your server, you must first understand all rules and restrictions involved. The following sections provide the rules and restrictions for the main boards: Section 6.1.1.1, “General Rules and Restrictions for Hot-Swapping Boards”...
Page 104: Rules And Restrictions For Hot-Swapping The Host Board
3. You can only remove a board if all of the LEDs are in the following states: Amber Okay to Remove LED on the system status panel is on ■ Green Power LED on the system status panel is off ■...
Page 105: Figure 6-3 Location Of Sw0501 On Smc Module
4. If you are installing a Netra CP2140 host CPU board into a Netra CT server, ensure that the switch settings on the SW0501 switches are set for the default, non- high-availability settings. The Netra CT server supports high-availability hot-swap; however, because the alarm card controls the high availability on the Netra CT server, the settings on the SW0501 switches on the Netra CP2140 host CPU board must be set in the default, non-high-availability settings.
Page 106: Figure 6-5 Reconfiguring A Netra Cp2500 Cpsb Board For Use As A Cpci Board
5. If you want to reconfigure a Netra CP2500 board from another server or slot where the board was used as a CompactPCI switched backplane (cPSB) board, change the SW3301 dip switch settings to reconfigure the board as a cPCI satellite board.
Page 107: Rules And Restrictions For Hot-Swapping The Alarm Card
6-5. Failure to do so might result in an inadvertent system reboot or incorrect configuration. 1. Locate the board that you want to remove from the server. shows the locations of the boards in a Netra CT 810 server. FIGURE 6-1 FIGURE 6-2 shows the locations of the boards in a Netra CT 410 server.
Page 108 3. Perform any board-specific software commands. If you are removing an alarm card from the server, record the settings that you ■ have for the current alarm card so that you can use them on the replacement alarm card. Refer to the Netra CT Server System Administration Manual for instructions on displaying the settings.
Page 109 5. Identify the attachment-point ID that corresponds to the slot that contains the board you want to remove. As superuser, enter: # cfgadm For a Netra CT 810 server, output similar to the following is displayed: Ap_Id Type Receptacle Occupant...
Page 110: Figure 6-6 Loosening The Ejection Lever Captive Screws
6. Disconnect the board with the cfgadm (1M) utility: # cfgadm -c unconfigure ap_id # cfgadm -c disconnect ap_id where ap_id is the attachment-point ID. For example, to deactivate the board in slot 4, as superuser, enter: # cfgadm -c unconfigure IO-4 # cfgadm -c disconnect IO-4 7.
Page 111 LEDs on the FIGURE 6-8 Netra CT 810 server and shows the LEDs on the Netra CT 410 server. FIGURE 6-9 LEDs on the System Status Panel (Netra CT 810 Server) FIGURE 6-8 Chapter 6 Removing and Replacing Hot-Swappable Boards 6-13...
Page 112: Figure 6-9 Leds On The System Status Panel (Netra Ct 410 Server)
LEDs on the System Status Panel (Netra CT 410 Server) FIGURE 6-9 12. Determine if you can remove the board safely at this time. You can remove the board only if all of the LEDs are in the following states: Amber Okay to Remove LED on the system status panel is on ■...
Page 113: Inserting A Board
Section 1.2, “Attaching the Antistatic Wrist Strap” on page 1-2. 2. Locate the board slot where you are installing the board. shows the locations of these boards in the Netra CT 810 server. FIGURE 6-1 FIGURE 6-2 shows the locations of these boards in the Netra CT 410 server.
Page 114 Caution – If you are installing a Netra CP2500 boad in a Netra CT 810 server, do not install the board in slots 6 and 7. 3. Install the rear transition module first, using the instructions in Section 6.2, “Rear Transition Modules”...
Page 115: Figure 6-10 Aligning The Board With The Board Cage Cutouts
AB OR SE T AL AR M/ US ET HE micr osys tems AB OR SE T AL AR M/ US TS W ET HE micr osys tems TS W Aligning the Board with the Board Cage Cutouts FIGURE 6-10 10.
Page 116: Figure 6-11 Tightening The Ejection Lever Captive Screws
Tightening the Ejection Lever Captive Screws FIGURE 6-11 Note – If you are hot-swapping an alarm card, it might take several minutes before the amber Okay to Remove LED goes off and the alarm card prompt comes up. Do not proceed until the alarm card prompt comes up. 12.
Page 117 # cfgadm -c configure IO-4 17. Locate the LEDs on the system status panel for the board that you just inserted. shows the LEDs on the Netra CT 810 server and shows the FIGURE 6-8 FIGURE 6-9 LEDs on the Netra CT 410 server.
Page 118: Figure 6-12 Connectors For The Single-Wide 6U Alarm Card
FIGURE 6-12 FIGURE 6-12 shows the connectors for a single-wide 6U alarm card installed in a Netra CT 810 server. The location of a single-wide 6U alarm card installed in a diskless Netra CT 410 server is different, but the connectors are the same.
Page 119: Figure 6-13 Connectors For The Double-Wide 3U Alarm Card
Ethernet 1 Ethernet 2 A B O S E T COM 2 A L A /U S E T H m ic ro sy st em Alarm T S W COM 1 Connectors for the Double-Wide 3U Alarm Card FIGURE 6-13 Chapter 6 Removing and Replacing Hot-Swappable Boards 6-21...
Page 120: Figure 6-14 Connectors On The Netra Cp2140 Host Cpu Board
Ethernet A port A B O S E T A L A /U S TTY A port E T H m ic ro sy st em T S W Connectors on the Netra CP2140 Host CPU Board FIGURE 6-14 6-22 Netra CT Server Service Manual •...
Page 121: Figure 6-15 Connectors On The Netra Cp2500 Host Cpu Board
Connectors on the Netra CP2500 Host CPU Board FIGURE 6-15 Chapter 6 Removing and Replacing Hot-Swappable Boards 6-23...
Page 122: Rear Transition Modules
I/O rear transition modules ■ This section contains procedures for the installation, removal, and replacement of the following hot-swappable modules for the Netra CT 410 server and Netra CT 810 server: Section 6.2.1, “Host Rear Transition Modules” on page 6-24 ■...
Page 123 USB B connector SCSI connector SCSI A connector SCSI B connector Cut out for PIM connector USB A connector TTY A TTY B serial port serial port Ethernet channel A Ethernet channel A Ethernet channel B 10/100/1000 Ethernet Ethernet RJ45 connectors channel B TTY A serial port TTY B serial port...
Page 124: Figure 6-17 Netra Cp2500 Rear Transition Module-Host (Rtm-H)
ENET 1 ENET 0 USE ONLY WITH CP2500 ENET 3 ENET 2 HOST RTM Netra CP2500 Rear Transition Module-Host (RTM-H) FIGURE 6-17 6-26 Netra CT Server Service Manual • February 2007...
Page 125: Removing A Host Rear Transition Module
Slot 7 CPU or I/O RTM Slot 8 Single-wide 6U alarm card Slot 8 Alarm RTM Locating the Host Rear Transition Module in a Netra CT 810 Server FIGURE 6-18 (Top View) Chapter 6 Removing and Replacing Hot-Swappable Boards 6-27...
Page 126: Installing A Host Rear Transition Module
Front of Midplane chassis Rear of chassis Alarm card Slot 1 Alarm RTM Slot 2 Empty (not supported) Empty Slot 3 Host board CTC or RTM Slot 4 Satellite or I/O board I/O RTM Satellite or I/O board Slot 5 I/O RTM Locating the Host Rear Transition Module in a Netra CT 410 Server FIGURE 6-19...
Page 127: Figure 6-20 Aligning The Module With The Rear Cage Cutouts
Aligning the Module with the Rear Cage Cutouts FIGURE 6-20 4. Using a No. 2 Phillips screwdriver, tighten the two captive screws inside the module’s ejection levers, one on top and one on the bottom ( FIGURE 6-11 Tighten the screws to a torque of 0.28 N.m (2.5 in.-lb). 5.
Page 128: Satellite And I/O Rear Transition Modules
CPU rear transition module in I/O slot 3 at the rear of a Netra CT 810 server, you must install the accompanying satellite CPU board in I/O slot 3 at the front of the server.
Page 129: Figure 6-21 Supported Locations For Satellite Cpu Or I/O Rear Transition Module Sets In A Netra Ct
Slot 8 Single-wide 6U alarm card Slot 8 Alarm RTM Supported Locations for Satellite CPU or I/O Rear Transition Module Sets in FIGURE 6-21 a Netra CT 810 Server (Top View) Front of Midplane chassis Rear of chassis Double-wide 3U...
Page 130: I/O Rear Transition Module Sets
For example, if you install an I/O rear transition module in I/O slot 3 at the rear of a Netra CT 810 server, you must install the accompanying I/O board in I/O slot 3 at the front of the server.
Page 131 Caution – Do not proceed with these instructions unless you removed the satellite CPU or I/O board from the front of the server. If the I/O slot holding the satellite CPU or I/O board is set to basic hot-swap, you must manually deactivate the I/O slot that holds the satellite CPU or I/O board.
Page 132 Installing a Satellite CPU or I/O Rear Transition Module 1. Attach the antistatic wrist strap. Section 1.2, “Attaching the Antistatic Wrist Strap” on page 1-2. 2. Remove the slot filler panel, if necessary. shows the slots available for the rear transition modules in a Netra CT FIGURE 6-21 810 server, and shows the slots available for the rear transition modules...
Page 133: Alarm Rear Transition Module
Section 6.1.2.2, “Inserting a Board” on page 6-15 for instructions. 6.2.3 Alarm Rear Transition Module The alarm rear transition module for the Netra CT 810 server consists of two separate components: The alarm card ■ The alarm rear transition module ■...
Page 134: Removing An Alarm Rear Transition Module
Slot 7 I/O board Slot 7 Alarm RTM Slot 8 Alarm card Slot 8 Supported Location for the Alarm Rear Transition Module in a Netra CT 810 FIGURE 6-23 Server (Top View) 6-36 Netra CT Server Service Manual • February 2007...
Page 135 Front of Midplane chassis Rear of chassis Slot 1 6U or 3U alarm card Alarm RTM Slot 2 Empty Empty Slot 3 Host CPU board CTC or RTM Slot 4 I/O board I/O RTM I/O board Slot 5 I/O RTM Supported Location for the Alarm Rear Transition Module in a Netra CT 410 FIGURE 6-24 Server (Top View)
Page 136: Installing An Alarm Rear Transition Module
6.2.3.2 Installing an Alarm Rear Transition Module 1. Attach the antistatic wrist strap. Section 1.2, “Attaching the Antistatic Wrist Strap” on page 1-2. 2. Remove the slot filler panel, if necessary. shows the slot available for the alarm rear transition module in a Netra FIGURE 6-23 CT 810 server, and shows the slot available for the alarm rear transition...
Page 137: Figure 6-25 Connectors On The Alarm Rear Transition Module
Ethernet 1 COM 2 COM 1 Alarm Ethernet 2 Connectors on the Alarm Rear Transition Module FIGURE 6-25 10. Get the replacement alarm card from the shipping kit. 11. Verify that the ejection levers are unlocked. You cannot install the alarm card properly if the ejection levers are locked. 12.
Page 138 6-40 Netra CT Server Service Manual • February 2007...
Page 139: Removing And Replacing Hard Drives And Removeable Media
C H A P T E R Removing and Replacing Hard Drives and Removeable Media This chapter contains procedures for the installation, removal, and replacement of hard drives and removable media. This chapter contains the following topics: Section 7.1, “Hard Drive” on page 7-2 ■...
Page 140: Hard Drive
Netra CT 410 server is running on the Solaris OS over the network, and not off of the Netra CT 410 server’s hard drive. In addition, two separate SCSI chains exist in the Netra CT 810 server for the SCSI devices: The upper hard drive (HDD 0) and the removable media device are both on the ■...
Page 141: Removing A Hard Drive
7.1.1 Removing a Hard Drive Note – The instructions in this section do not cover unconfiguration procedures that might be necessary if you are removing a hard drive that is under the control of any disk management software, such as Solaris™ Volume Manager or Solstice DiskSuite™.
Page 142 2. List all mounted partitions on the disk that you want to remove. As superuser, enter: # cfgadm -c unconfigure ap_id where ap_id is the attachment-point ID for the hard drive that you want to remove. For example, to list the mounted partitions on the upper hard drive (HDD 0), as superuser, enter: # cfgadm -c unconfigure c0::dsk/c0t0d0 Output similar to the following is displayed:...
Page 143 4. Deactivate the hard drive. As superuser, enter: # cfgadm -c unconfigure ap_id where ap_id is the attachment-point ID for the hard drive that you want to remove. For example, to deactivate the upper hard drive (HDD 0), as superuser, enter: # cfgadm -c unconfigure c0::dsk/c0t0d0 5.
Page 144: Figure 7-1 Locating The Hard Drive Leds On The System Status Panel (Netra Ct 810 Server)
The hard drives are behind the drive bay cover on your system. A maximum of two hard drives are behind the drive bay cover in a Netra CT 810 server and only one behind the drive bay cover in a Netra CT 410 server.
Page 145: Figure 7-2 Drive Bay Cover Locations
10. Remove the drive bay cover. 11. Locate the hard drive that you want to replace. In a Netra CT 810 server, HDD0 is the upper hard drive and HDD1 is the lower hard drive. 12. Unlatch the disk drive handle to release it.
Page 146: Installing A Hard Drive
14. Continue to pivot the disk drive bracket handle against the chassis, applying mild pressure until the drive disconnects. 15. Slide the drive out of the chassis, and place it on an electrostatic discharge mat. 16. Secure the drive bay cover over the drive bays ( FIGURE 7-1 You must install the drive bay cover over the drive bays to ensure proper airflow in the system.
Page 147 9. Verify that the hard drive is activated. As superuser, enter: # cfgadm -a c0 Output similar to the following is displayed: Ap_Id Type Receptacle Occupant Condition scsi-bus connected configured unknown c0::dsk/c0t0d0 disk connected configured unknown c0::dsk/c0t6d0 CD-ROM connected configured unknown Note that in the output, the Type column for the upper hard drive (c0::dsk/c0t0d0) is now disk, and the Occupant column shows it as...
Page 148: Dvd Or Dat Drive
This section explains how to replace a DVD or Digital Audio Tape (DAT) drive in a Netra CT 810 server. DVD and DAT drives are referred to as removable media drives. The removable media drives are hot-swappable components. Internal removable media drives are not available for the Netra CT 410 server.
Page 149 If you have a DVD drive installed in your server, output similar to the following ■ is displayed: Ap_Id Type Receptacle Occupant Condition scsi-bus connected configured unknown c0::dsk/c0t0d0 disk connected configured unknown c0::dsk/c0t6d0 CD-ROM connected configured unknown c0::rmt/0 unavailable connected unconfigured unknown In the sample output, the attachment-point ID for the DVD drive is c0::dsk/c0t6d0, shown as CD-ROM under the Type column.
Page 150 5. Verify that the removable media drive is deactivated. As superuser, enter: # cfgadm -a c0 Output similar to the following is displayed: Ap_Id Type Receptacle Occupant Condition scsi-bus connected configured unknown c0::dsk/c0t0d0 disk connected configured unknown c0::dsk/c0t6d0 unavailable connected unconfigured unknown c0::rmt/0 unavailable...
Page 151: Installing A Dvd Or Dat Drive
T S W Removing the Removable Media Module from a Netra CT 810 Server FIGURE 7-3 7.2.2 Installing a DVD or DAT Drive 1. Attach the antistatic wrist strap. Section 1.2, “Attaching the Antistatic Wrist Strap” on page 1-2. 2. Insert the removeable media module into the server.
Page 152 6. If you installed a DAT drive into your server, enter the following command to rebuild the device tree: # devfsadm -i st This command is not necessary if you installed a DVD drive into your server. 7. Verify that the removable media drive is activated. As superuser, enter: # cfgadm -a c0 If you installed a DVD drive in your server, output similar to the following is...
Page 153 If you installed a DAT drive in your server, output similar to the following is ■ displayed: Ap_Id Type Receptacle Occupant Condition scsi-bus connected configured unknown c0::dsk/c0t0d0 disk connected configured unknown c0::dsk/c0t6d0 unavailable connected unconfigured unknown c0::rmt/0 tape connected configured unknown Locate the line with the attachment point listed in the Ap_Id...
Page 154 7-16 Netra CT Server Service Manual • February 2007...
Page 155: Removing And Replacing Hot-Swappable Subassemblies
C H A P T E R Removing and Replacing Hot- Swappable Subassemblies This chapter contains procedures for the installation, removal, and replacement of hot-swappable Netra CT server subassemblies. This chapter contains the following topics: Section 8.1, “System Status Panel” on page 8-2 ■...
Page 156: System Status Panel
1-2. 2. Go to the front of the Netra CT server and locate the system status panel. The locations of the system status panel in the Netra CT 810 server and Netra CT 410 server are illustrated in FIGURE 8-1...
Page 157: Figure 8-2 Removing The System Status Panel (Netra Ct 810 Server)
3. Using a No. 2 Phillips screwdriver, loosen the two captive screws that hold the system status panel in place. shows the location of the captive screws on the Netra CT 810 server, and FIGURE 8-2 shows the location of the captive screws on the Netra CT 410 server.
Page 158: Replacing The System Status Panel
1-2. 2. Carefully position the system status panel into place on the system. shows how to position the panel into place on the Netra CT 810 server, FIGURE 8-4 shows how to position the panel into place on the Netra CT 410 FIGURE 8-5 server.
Page 159: Figure 8-4 Positioning The System Status Panel (Netra Ct 810 Server)
A B O S E T A LA /U S E T H T S W Positioning the System Status Panel (Netra CT 810 Server) FIGURE 8-4 AB O R ES AL AR M /U SE R R EA ET H...
Page 160: System Controller Board
4. Using a No. 2 Phillips screwdriver, tighten the two captive screws to secure the system status panel to the system. shows the location of the captive screws on the Netra CT 810 server, and FIGURE 8-2 shows the location of the captive screws on the Netra CT 410 server.
Page 161 System controller board LEDs Locating the System Controller Board LEDs on the System Status Panel FIGURE 8-6 (Netra CT 810 Server) System controller board LEDs Locating the System Controller Board LEDs on the System Status Panel FIGURE 8-7 (Netra CT 410 Server) 2.
Page 162: Replacing The System Controller Board
A B O S E T A LA /U S E T H yste TS W Removing a System Controller Board FIGURE 8-8 4. Slide the board out, and place it on an electrostatic discharge mat. 8.2.2 Replacing the System Controller Board 1.
Page 163: Figure 8-9 Inserting A System Controller Board
A B O S E T A LA /U S E T H yste TS W Inserting a System Controller Board FIGURE 8-9 4. Slide the board into the slot ( FIGURE 8-9 5. Flip the ejection lever up as you slide the board into the slot to completely seat it in the board cage.
Page 164: Air Filters
Air Filters Both the Netra CT 810 servers and the Netra CT 410 servers have two types of air filters: a power supply unit air filter, which filters the air going into the power supply, and a main air filter, which filters the air going into the server. Both air filters are located in the power supply unit.
Page 165: Figure 8-10 Locating The Air Filters (Netra Ct 810 Server)
T S W Main air filter Power supply unit air filter Tabs Locating the Air Filters (Netra CT 810 Server) FIGURE 8-10 Chapter 8 Removing and Replacing Hot-Swappable Subassemblies 8-11...
Page 166: Replacing The Air Filters
mi cro sy ste T S W Main air filter Power supply unit air filter Tabs Locating the Air Filters (Netra CT 410 Server) FIGURE 8-11 2. Remove the power supply unit air filter. FIGURE 8-10 FIGURE 8-11 3. Slide the main air filter tray out of the power supply unit. FIGURE 8-10 FIGURE 8-11 4.
Page 167: Power Supply Unit
Section 1.3, “FRU Categories” on page 1-3. The remaining power supply unit in a Netra CT 810 server and the lone power supply unit in a Netra CT 410 server are cold-swappable. If you are replacing a hot-swappable power supply unit, then follow the instructions in this section;...
Page 168: Figure 8-12 Locating The Power Supply Unit Leds On The System Status Panel (Netra Ct 810 Server)
FIGURE 8-13 a Netra CT 810 server. The two LEDs on the power supply unit should go off. In addition, after several seconds, the amber Okay to Remove LED (...
Page 169: Figure 8-13 Unlocking A Power Supply Unit
FIGURE 8-13 Netra CT 810 server. Note – Do not loosen the black captive screws at the base of the system; those screws hold the server in place.
Page 170: Replacing A Hot-Swappable Power Supply Unit
) on the system status panel for both power supply units in the Netra CT 810 server should go ON. This state tells you that you have two functioning, redundant power supply units in the server, and either of them is now hot-swappable.
Page 171: Fan Trays
High-speed fan trays designed especially for the Netra CP2500 board are required when you install a Netra CP2500 board in a Netra CT 810 server or a Netra CT 410 server.
Page 172: Figure 8-15 Locating The Fan Tray Leds On The System Status Panel (Netra Ct 810 Server)
Fan tray LEDs Locating the Fan Tray LEDs on the System Status Panel (Netra CT 810 Server) FIGURE 8-15 Fan tray LEDs Locating the Fan Tray LEDs on the System Status Panel (Netra CT 410 Server) FIGURE 8-16 A fan tray has failed if the amber Fault LED ( ) on the system status panel is ON.
Page 173: Figure 8-17 Locating The Fan Trays In A Netra Ct 810 Server
T S W Upper fan tray (Fan 1) Lower fan tray (Fan 2) Locating the Fan Trays in a Netra CT 810 Server FIGURE 8-17 m icr os ys te m T S W Upper fan tray (Fan 1) Lower fan tray...
Page 174: Figure 8-19 Removing A Fan Tray From A Netra Ct 810 Server
5. Remove the failed fan tray from the system. If you are removing a fan tray from a Netra CT 810 server, squeeze on the tabs on ■ the sides of the fan tray handle to disengage it from the server (...
Page 175: Replacing A Fan Tray
Replacing a Fan Tray 1. Insert the fan tray into the system: If you are installing a fan tray into a Netra CT 810 server, press the fan tray into ■ place until the fan tray clicks into place (...
Page 176 8-22 Netra CT Server Service Manual • February 2007...
Page 177: Replacing Cold-Swappable Frus
Replacing Cold-Swappable FRUs PA RT Removing and Replacing the Servers Chapter 9 Removing and Replacing Cold-Swappable Subassemblies Chapter 10...
Page 179: Removing And Replacing The Servers
Removing and Replacing the Servers This chapter contains procedures for the installation, removal, and replacement of the Netra CT 810 server and Netra CT 410 server. This chapter contains the following topics: Section 9.1, “Removing a Server” on page 9-2 ■...
Page 180: Removing A Server
2. Disconnect the power cables from the appropriate connectors. A Netra CT 810 server has two power supply units; you must disconnect two power cables when removing a Netra CT 810 server. shows sample server configurations. You do not have to disconnect the...
Page 181: Figure 9-1 Power Supply Units And Power Sources
4. Determine if you need to unplug the cables connected to the server and remove all the components from the server: If you are removing a faulty Netra CT 810 server or Netra CT 410 server, you must ■ unplug all the cables and remove all the components from the faulty server so that you can reinstall them in the replacement server.
Page 182 If you are removing a functioning Netra CT 810 server or Netra CT 410 server to ■ access a component behind the server, you do not have to unplug all the cables and remove all the components from the server. Skip to Step 5.
Page 183: Figure 9-2 Loosening The Screws At The Top And Bottom Of A Netra Ct 810 Server
R ES AL AR M /U SE R R EA ET H N ET rosy stem TS W Loosening the Screws at the Top and Bottom of a Netra CT 810 Server FIGURE 9-2 Chapter 9 Removing and Replacing the Servers...
Page 184: Figure 9-3 Loosening The Screws At The Top And Bottom Of A Netra Ct 410 Server
AB O R ES AL AR M /U SE R R EA ET H N ET rosy stem TS W Loosening the Screws at the Top and Bottom of a Netra CT 410 Server FIGURE 9-3 9. Grasp the server handle and slowly pull the server out of the chassis until the purple server bar at the top of the server is visible.
Page 185: Figure 9-4 Removing Or Inserting A Netra Ct 810 Server
10. With your right hand, grasp the purple bar at the top of the server and completely pull the server out of the chassis using the server handle and the bar. shows how to remove a Netra CT 810 server from the chassis, and FIGURE 9-4 shows how to remove a Netra CT 410 server from the chassis.
Page 186: Figure 9-5 Removing Or Inserting A Netra Ct 410 Server
AB O R ES AL AR M /U SE R R EA ET H N ET rosy stem TS W Removing or Inserting a Netra CT 410 Server FIGURE 9-5 11. Set the server aside on a flat surface. 12. If necessary, secure a blank filler panel over any empty server slot. If you are not going to replace the server right away, you must install a blank filler panel over the opening.
Page 187: Installing A Server
Tighten the screws on the server to a torque of 0.45 - 0.68 N.m (4 - 6 in.-lb). If you are installing a Netra CT 810 server, tighten the four black captives screws ■ at the top of the server and the three black captive screws at the bottom of the...
Page 188 7. Determine if you need to connect the cables to the boards in the server and reinstall all the components from the server. If you are installing a replacement Netra CT 810 server or Netra CT 410 server, you ■...
Page 189: Removing And Replacing Cold-Swappable Subassemblies
C H A P T E R Removing and Replacing Cold- Swappable Subassemblies This chapter contains procedures for the initial installation, removal, and replacement of cold-swappable Netra CT server subassemblies. This chapter contains the following topics: Section 10.1, “Cold Swappable Hard dDrives” on page 10-2 ■...
Page 190: Cold Swappable Hard Ddrives
I/O board in the server. Though the Netra CT 410 server has one disk bay and the Netra CT 810 server has two, the procedures for removal and replacement of a disk are the same for both types of servers.
Page 191: Figure 10-1 Drive Bay Cover Locations
The hard drives are behind the drive bay cover on your system. A maximum of two hard drives are behind the drive bay cover in a Netra CT 810 server, and only one is behind the drive bay cover in a Netra CT 410 server.
Page 192: Replacing A Cold-Swappable Hard Drive
7. Unlatch the disk drive handle to release it. Push down in the direction of the arrow to release the bracket handle latch. 8. Pull the bracket handle out and swing it open. 9. Continue to pivot the disk drive bracket handle against the chassis, applying mild pressure until the drive disconnects.
Page 193: Cold-Swappable Power Supply Unit
Netra CT 810 server or the only power supply unit in the Netra CT 410 server. Note – If you are replacing one power supply unit in a Netra CT 810 server and the second power supply unit is still up and running, you can replace the failed power supply unit without powering off the server.
Page 194: Figure 10-2 Removing Or Replacing A Cold-Swappable Power Supply Unit From A Netra Ct
m icr os ys te m T S W Power supply unit captive screws (silver) Locking mechanism Removing or Replacing a Cold-Swappable Power Supply Unit From a Netra FIGURE 10-2 CT 810 Server 10-6 Netra CT Server Service Manual • February 2007...
Page 195: Figure 10-3 Removing Or Replacing A Cold-Swappable Power Supply Unit From A Netra Ct
FIGURE 10-2 Netra CT 810 server, and shows the location of the captive screws for the FIGURE 10-3 power supply unit on a Netra CT 410 server.
Page 196: Replacing A Cold-Swappable Power Supply Unit
FIGURE 10-2 on a Netra CT 810 server, and shows the location of the locking FIGURE 10-3 mechanisms for the power supply unit on a Netra CT 410 server. The green LED on...
Page 197 5. Power on the server. Section 2.1, “Powering On the Server” on page 2-2 for more information. 6. Verify that the power supply unit you installed is functioning properly. The green Power LED ( ) on the power supply unit should go ON and the system should boot.
Page 198 10-10 Netra CT Server Service Manual • February 2007...
Page 199 Illustrated Parts List PA RT Illustrated Parts List Chapter 11...
Page 201 This chapter contains the illustrated parts breakdown and the part numbers for each field-replaceable unit (FRU) in a Netra CT server. Section 11.1, “Chassis Components” on page 11-2 ■ Section 11.2, “Netra CT 810 Server” on page 11-4 ■ Section 11.3, “Netra CT 410 Server” on page 11-6 ■...
Page 202: Chassis Components
FRUs for the Chassis TABLE 11-1 Part Number Chassis X7191A I/O rear transition modules Varies depending on the I/O board. Contact your local Sun service representative for information. Alarm rear transition card F501-6124, X7227A nsition card Host Netra CT CPU tra F501-5945...
Page 203: Figure 11-1 Illustrated Parts Of Chassis And Components
Illustrated Parts of Chassis and Components FIGURE 11-1 Chapter 11 Illustrated Parts List 11-3...
Page 204: Netra Ct 810 Server
11.2 Netra CT 810 Server lists the FRUs for the Netra CT 810 server. TABLE 11-2 FRUs for the Netra CT 810 Server TABLE 11-2 Part Number Hard disk, 73 GB F540-4689, X5244A Host Netra CP2140 CPU board, 650 F501-6403...
Page 205: Figure 11-2 Illustrated Parts Breakdown, Netra Ct 810 Server
FRUs for the Netra CT 810 Server TABLE 11-2 Part Number Power supply unit F300-1535, X7193A Removable media module, DVD F540-4684 Removable media module, DAT F540-4409 A B O S E T A LA /U S E T H yste...
Page 206: Netra Ct 410 Server
Contact your local Sun service representative for more information. 6U satellite CPU boards Varies depending on the satellite CPU board. Contact your local Sun service representative for more information Netra CT 410 server and midplane F540-5026 Alarm card, 3U double-wide...
Page 207: Figure 11-3 Illustrated Parts Breakdown, Netra Ct 410 Server
A B O S E T A L A /U S E T H T S W R IN Illustrated Parts Breakdown, Netra CT 410 Server FIGURE 11-3 Chapter 11 Illustrated Parts List 11-7...
Page 208 11-8 Netra CT Server Service Manual • February 2007...
Page 209 Appendixes, Glossary, and Index PA RT Connector Pinouts Appendix A Connecting a Terminal Console to a Server Appendix B Error Messages Appendix C System Specifications Appendix D...
Page 211: Connector Pinouts
A P P E N D I X Connector Pinouts This appendix gives the connector pinouts for the following Netra CT server components: Section A.1, “Host CPU Boards” on page A-2 ■ Section A.2, “Host Rear Transition Modules” on page A-23 ■...
Page 212: Host Cpu Boards
Host CPU Boards The following sections illustrate the connectors for the host boards designed for use in a Netra CT 410/810 server chassis. A.1.1 Netra CP2140 Host CPU Board shows the locations of the connectors on the Netra CP2140 host CPU FIGURE A-1 board.
Page 213: Figure A-2 Rj-45 Ethernet Connector Diagram
A.1.1.1 Ethernet A Port The twisted pair Ethernet connector is an RJ-45 connector. The controller auto- negotiates to either 10BASE-T or 100/1000 BASE-T. RJ-45 Ethernet Connector Diagram FIGURE A-2 Ethernet Connector Pinouts, CPU Board (J2301) TABLE A-1 Pin No. Description TXD+ TXD- RXD+...
Page 214: Figure A-3 Tty A Connector
Shield GND TTY A Connector FIGURE A-3 shows the TTY A connector pinouts. TABLE A-2 TTY A Connector Pinouts TABLE A-2 Signal Name Signal Name FP_SER_A_DTR FP_SER_A_RXD FP_SER_A_CTS FP_SER_A_RTS FP_SER_A_TXD FP_SER_A_DCD FP_SER_A_GND Shield GND Netra CT Server Service Manual • February 2007...
Page 215: Netra Cp2500 Host Cpu Board
A.1.2 Netra CP2500 Host CPU Board shows the locations of the connectors on the Netra CP2500 host CPU FIGURE A-4 board. Connectors on the Netra CP2500 Host CPU Board FIGURE A-4 A.1.2.1 PMC Connector show the location of PMC port connectors and pins. The FIGURE A-5 FIGURE A-6 following tables define contact allocations.
Page 216: Figure A-5 Netra Cp2500 Board Pmc Port Connectors
PMC I/O Netra CP2500 Board PMC Port Connectors FIGURE A-5 Note – The P1386.1 standard reserves the Jn3 64-pin connector for PCI 64-bit extensions, so it is not fitted on the Netra CP2500 board. PMC Connector Slot Connector Pins FIGURE A-6 Netra CT Server Service Manual •...
Page 217: Pmc Connector Interfaces
PMC connectors – Jn1, Jn2, and Jn4. (The Jn3 connector is not fitted on the Netra CP2500 board.) Note – Sun does not support installing a PIM device on either the RTM-S or the RTM-H.
Page 218 PMC Jn1 Connector Interface (Continued) TABLE A-3 Description Description PCI_B_PAR LOCAL_VIO PCI_B_AD<15> PCI_B_AD<12> PCI_B_AD<11> PCI_B_AD<9> PCI_B_CBE_L<0> PCI_B_AD<6> PCI_B_AD<5> PCI_B_AD<4> LOCAL_VIO PCI_B_AD<3> PCI_B_AD<2> PCI_B_AD<1> PCI_B_AD<0> PCI_B_REQ64_L 1 BUSMODE signals require a pull-up. Netra CT Server Service Manual • February 2007...
Page 219: Table A-4 Pmc Jn2 Connector Interface
PMC Jn2 Connector Interface TABLE A-4 Description Description +12V JTAG_PMC_RST_L PMC_TDO PMC_TDI PMC_BUSMODE2_L VDD (3.3V) PCI_B_RST_L PMC_BUSMODE3_L PMC_BUSMODE4_L PCI_B_AD<30> PCI_B_AD<29> PCI_B_AD<26> PCI_B_AD<24> PCI_B_IDSEL PCI_B_AD<23> PCI_B_AD<20> PCI_B_AD<18> PCI_B_AD<16> PCI_B_CBE_L<2> PCI_B_TRDY_L PCI_B_STOP_L PCI_B_PERR_L PCI_B_SERR_L PCI_B_CBE_L<1> PCI_B_AD<14> PCI_B_AD<13> PCI_B_AD<10> PCI_B_AD<8> PCI_B_AD<7> Appendix A Connector Pinouts...
Page 220: Table A-5 Pmc Jn4 Connector Interface
PMC Jn2 Connector Interface (Continued) TABLE A-4 Description Description PCI_B_ACK64_L Note – The P1386.1 standard reserves the Jn3 64-pin connector for PCI 64-bit extensions. It is not fitted on these boards. PMC Jn4 Connector Interface TABLE A-5 Description Description Not connected Not connected Not connected Not connected...
Page 221: Front Panel Serial Connector
PMC Jn4 Connector Interface (Continued) TABLE A-5 Description Description PMC_A_IO_43 PMC_A_IO_44 PMC_A_IO_45 PMC_A_IO_46 PMC_A_IO_47 PMC_A_IO_48 Not connected Not connected Not connected Not connected Not connected Not connected Not connected Not connected Not connected Not connected Not connected Not connected Not connected Not connected Not connected Not connected...
Page 222: Backplane Connectors
shows the serial port connector (TTYA) pin assignments. TABLE A-2 Serial Micro DB9 Connector Pinouts TABLE A-6 Signal Name Signal Name SER_DCD SER_OSR SER_RXD SER_RTS SER_TXD SER_CTS SER_DTR SER_RI SER_GND A.1.2.4 Backplane Connectors shows contact numbering as seen from the back of the Netra CT board. FIGURE A-8 A-12 Netra CT Server Service Manual •...
Page 223: Compactpci J1/P1 Connector Pinouts
CompactPCI J5 connector CompactPCI J3 connector CompactPCI J2 connector CompactPCI J1 connector Backplane Connector Contact Numbering FIGURE A-8 Note – The CompactPCI J4 connector is not populated on the Netra CP2500 board. A.1.2.5 CompactPCI J1/P1 Connector Pinouts lists the CompactPCI J1/P1 connector pin assignments. TABLE A-7 Appendix A Connector Pinouts A-13...
Page 224: Table A-7 Compactpci J2/P2 Connector Pin Assignments
CompactPCI J2/P2 Connector Pin Assignments TABLE A-7 Row Z Row A Row B Row C Row D Row E Row F +EP_5V CPCI_REQ64# CPCI_ENUM# +EP_3.3V +EP_5V CPCI_AD[1] +EP_5V LP_VIO/unused CPCI_AD[0] CPCI_ACK64# +EP_3.3V CPCI_AD[4] CPCI_AD[3] LP_+EP_5V CPCI_AD[2] CPCI_AD[7] LP_+EP_3.3V CPCI_AD[6] CPCI_AD[5] +EP_3.3V CPCI_AD[9] CPCI_AD[8]...
Page 225: Compactpci J1/P1 Signal Descriptions
A.1.2.6 CompactPCI J1/P1 Signal Descriptions Caution – Backplane power input (VIO) must be 5V. CompactPCI J1/P1 Signal Descriptions TABLE A-8 Signal Name Description +EP_5V Backplane power input, EP_5V. +EP_3.3V Backplane power input, EP_3.3V. +EP_12V Backplane power input, EP_12V. -EP_12V Backplane power input, -EP_12V. Backplane power input, which must be EP_5V.
Page 226: Table A-9 Compactpci J2/P2 Connector Pin Assignments
CompactPCI J1/P1 Signal Descriptions (Continued) TABLE A-8 Signal Name Description HEALTHY#_out PICMG 2.1 R1.0 hot-swap signal. Indicates health of the board, and signals to the SC that the board is suitable to be released from reset and enabled onto the bus. IPMB_SCL IPMI bus clock signal.
Page 227: Compactpci J3/P3 Connector Pinouts
CompactPCI J2/P2 Connector Pin Assignments (Continued) TABLE A-9 Row Z Row A Row B Row C Row D Row E Row F CPCI_AD[52] (+EP_5V) CPCI_AD[51] CPCI_AD[50] CPCI_AD[56] CPCI_AD[55] CPCI_AD[54] CPCI_AD[53] CPCI_AD[59] (+EP_5V) CPCI_AD[58] CPCI_AD[57] CPCI_AD[63] CPCI_AD[62] CPCI_AD[61] CPCI_AD[60] CPCI_C/BE[5]# CPCI_64_EN# (+EP_5V) CPCI_C/BE[4]# CPCI_PAR64...
Page 228: Compactpci J3/P3 Signal Descriptions
CompactPCI J3/P3 Connector Pin Assignments TABLE A-11 Row Z Row A Row B Row C Row D Row E Row F RTM GND RTM GND RTM GND RTM GND RTM GND PSB_A_TX_POS PSB_A_TX_NEG GbE_A_TX_POS GbE_A_TX_NEG PSB_A_RX_POS PSB_A_RX_NEG GbE_A_RX_POS GbE_A_RX_NEG PSB_B_TX_POS PSB_B_TX_NEG GbE_B_TX_POS GbE_B_TX_NEG...
Page 229: Compactpci J5/P5 Connector Pinouts
A.1.2.11 CompactPCI J5/P5 Connector Pinouts lists the CompactPCI J5 connector pin assignments. TABLE A-13 CompactPCI J5/P5 Connector Pin Assignments TABLE A-13 Row Z Row A Row B Row C Row D Row E Row F No Connect BP_XIR# P1 LINKLED# P1 ACTLED# P2 LINKLED# RTM I2C SCL...
Page 230: Compactpci J5/P5 Signal Descriptions
A.1.2.12 CompactPCI J5/P5 Signal Descriptions lists the serial COM port (A and B) and RS232 level signal descriptions. TABLE A-14 Serial COM Port and RS232 Level CompactPCI J5/P5 Signal Descriptions TABLE A-14 Pin Signal Description Clear to send. Data carrier detected. Data set ready.
Page 231: Figure A-9 Sw3301 Dip Switch Location
SW3301 DIP Switch Location FIGURE A-9 Note – By default, the SW3301 DIP switches are both set in an open position, which means they are set in the opposite direction of the arrow. shows the two FIGURE A-9 switches in the default, open position. Appendix A Connector Pinouts A-21...
Page 232: Table A-16 Sw3301 Switch Descriptions
Note – The Netra CP2500 board is only supported in a Netra CT 410 server, Netra CT 810 server, or a third-party cPSB chassis. Sun does not support operating the Netra CP2500 board in a third-party cPCI server.
Page 233: Host Rear Transition Modules
FIGURE A-10 transition module. When using the Netra CP2140 host board, the RTM is the same for both the Netra CT 810 server and the Netra CT 410; only the location in the rear board cage differs. Appendix A Connector Pinouts...
Page 234: Figure A-10 Connectors On The Netra Cp2140 Rear Transition Module
SCSI connector TTY A TTY B serial port serial port Ethernet channel A Ethernet channel B Cutout for PIM connector Connectors on the Netra CP2140 Rear Transition Module FIGURE A-10 A-24 Netra CT Server Service Manual • February 2007...
Page 235: Scsi (Vhdc
A.2.1.1 SCSI (VHDC) The SCSI port on the CPU RTM is a 68-pin CHAMP very high density connector (VHDC). A VHDC-to-SCSI 3 cable is available through Sun, if necessary (part number 530-2453-xx, X3832A). SCSI Port Pinouts, CPU RTC TABLE A-17 Pin No.
Page 236: Tty A And B Ports
A.2.1.2 TTY A and B Ports The TTY A and B ports are stacked mini 9-pin connectors. The signal interface of the connector is as follows. Signal Interfaces for TTY A and B Port Connectors TABLE A-18 TTY A of Dual Connector TTY B of Dual Connector Signal Signal...
Page 237: Pim Module Interface
Ethernet A and B Connector Pinouts, CPU RTM TABLE A-19 Pin No. Description TXD+ TXD- RXD+ Not used Not used RXD- Not used Not used A.2.1.4 PIM Module Interface The host CPU rear transition module supports a PCI mezzanine card (PMC) I/O module (PIM).
Page 238: Netra Cp2500 Host Rtms
Netra CP2500 host rear transistion module FIGURE A-12 (RTM-H). When using the Netra CP2500 host board, the RTM-H is the same for both the Netra CT 810 server and the Netra CT 410; only the location in the rear board cage differs. Cut out for...
Page 239: Figure A-13 Serial Port Connector Pins
A.2.2.1 Serial Ports Two serial ports from the Netra CP2500 transition module are available through the rear panel with single-stacked, 9-pin connectors. One connector is assigned to Port A and the other connector to Port B ( FIGURE A-13 Serial Port Connector Pins FIGURE A-13 The signal interface of the connectors are described in the following two tables.
Page 240: Ethernet Connectors
Serial Port B (Continued) TABLE A-21 Signal SER_B_DTR GND_B SER_B_DSR SER_B_RTS SER_B_CTS SER_B_RI A.2.2.2 Ethernet Connectors Two single-jack RJ45 XFMRS XFGIB look-CLYGI-4MS Ethernet connectors and two single-jack RJ45 Amphenol RJH55381 Ethernet conectors located on the transition module’s back panel, provide two 10/100/1000 Mbps Ethernet ports. A-30 Netra CT Server Service Manual •...
Page 241: Figure A-14 Ethernet Port Connector Pins
ENET 1 ENET 0 ENET 3 ENET 2 Ethernet Port Connector Pins FIGURE A-14 Ethernet ports, ENET0 and ENET1 are not available if the Netra CP2500 board is set to use the chassis’s packet-switched backplane (PSB) Ethernet network. In order to use the transition module’s Ethernet connectors, you must set the S1301 and S1302 switches to the On position (see ), which is their default position.
Page 242: Table A-22 Enet0 And Enet1
lists the pin assignments for the two RJ45 XFMRS XFGIB look-CLYGI- TABLE A-22 4MS Ethernet connectors. ENET0 and ENET1 TABLE A-22 ENET0 ENET1 Signal Signal TRDP0 TRDP0 TRDN0 TRDN0 TRDP1 TRDP1 TRDP2 TRDP2 TRDN2 TRDN2 TRDN1 TRDN1 TRDP3 TRDP3 TRDN3 TRDN3 lists the pin assignments for the two single-jack RJ45 Amphenol TABLE A-23...
Page 243: On-Board Interfaces And Connectors On The Netra Cp2500 Transition Module
A.2.2.3 On-Board Interfaces and Connectors on the Netra CP2500 Transition Module shows the on-board interfaces and connectors on the RTM-H. FIGURE A-15 shows the on-board interfaces and connectors on the RTM-S. The FIGURE A-16 numbers in parentheses display how the interfaces are labeled on the transition module.
Page 244 RJ5 connector (J0401) RJ3 connector (J0201) J0501 and J0502 connectors 10/100/1000 Ethernet connectors Serial port connectors 10/100/1000 Ethernet connectors On-Board Connectors and Interfaces for the Netra CP2500 RTM-S FIGURE A-16 C Serial Bus Access Header The I C serial bus is routed onto the Netra CP2500 RTM through the RJ5 backplane connector (which is labeled as J0401 on the transition module).
Page 245: Figure A-18 J0501 And J0502 Connector Pins
J0501 and J0502 Connectors The PIM slot has two 64-pin connectors, J0501 and J0502. See FIGURE A-15 for the location of these connectors on the RTMs. See for the FIGURE A-16 FIGURE A-18 connector pin numbering. Note – PIM cards are not currently supported. J0501 and J0502 Connector Pins FIGURE A-18 J0501 and J0502 Connector Pin Assignments...
Page 246: Table A-26 J0502 Pin Assignments
J0501 Pin Assignments (Continued) TABLE A-25 Signal Name Signal Name None None None None PMCIO<33> PMCIO<34> PMCIO<35> PMCIO<36> PMCIO<37> PMCIO<38> PMCIO<39> PMCIO<40> PMCIO<41> PMCIO<42> PMCIO<43> PMCIO<44> PMCIO<45> PMCIO<46> PMCIO<47> PMCIO<48> None None None None None None None None None None None None None...
Page 247: Backplane Interfaces
J0502 Pin Assignments (Continued) TABLE A-26 Signal Name Signal Name None None None None None None +3.3V None None None None None None None None None None None None +3.3V None None None None None None None None None None None None +3.3V...
Page 248: Table A-27 Compactpci Rj3 Connector (J0201) Pin Assignments
CompactPCI RJ3 Connector (J0201) shows the pin assignments for the CompactPCI RJ3 connector. This TABLE A-27 connector is labeled J0201 on the RTM. (See for the location). FIGURE A-16 CompactPCI RJ3 Connector (J0201) Pins FIGURE A-19 CompactPCI RJ3 Connector (J0201) Pin Assignments TABLE A-27 Pin # Row A...
Page 249: Figure A-20 Compactpci Rj4 Connector (J0301) Pins
CompactPCI RJ3 Connector (J0201) Pin Assignments (Continued) TABLE A-27 Pin # Row A Row B Row C Row D Row E PCI_AD<1> PCI_AD<0> PCI_FRAME_N PCI_DEVSEL_N PCI_IRDY_N PCI_CBE<0> RSV_HLTH<5> PCI_CBE<1> PCI_TRDY_N PCI_STOP_N PCI_SC_INTA_N RSV_HLTH<4> PCI_NT_INTB_N PCI_PAR PCI_CBE<3> PCI_SC_INTB_N RSV_HLTH<3> PCI_NT_INTA_N PCI_CBE<2> PCI_RTM_CLKB PCI_GNT__N<1>...
Page 250: Table A-28 Compactpci Rj4 Connector (J0301) Pin Assignments
CompactPCI RJ4 Connector (J0301) Pin Assignments TABLE A-28 Pin # Row A Row B Row C Row D Row E MII_A_CRS MII_A_COL EXT_MII_A_MDI MII_A_TX_ER MII_A_RX_DV MII_A_RX_ER MII_A_TX_CLKI MCA_INT_L MII_A_RXD1 MII_A_RXD2 MII_A_RXD3 MII_A_RX_CLK MII_A_TXD0 MII_A_TX_EN MII_A_MGT_CL MII_A__RXD0 MII_A_TXD3 MII_A_TXD2 MII_A_TXD1 LOCAL_12C_INT_ RIO_A_PHY_EN MII_B_COL EXT_MII_B_MDIO...
Page 251: Figure A-21 Compactpci Rj5 Connector (J0401) Pins
CompactPCI RJ5 Connector (J0401) Pins FIGURE A-21 CompactPCI RJ5 Connector (J0401) Pin Assignments TABLE A-29 Pin # Row A Row B Row C Row D Row E XBACK_RST_IN_N DIAG_N_OC BP_XIR_N CPSB_A_LNK_N CPSB_A_ACT_N CPSB_B_LNK_N RTM_SCL CPSB_B_ACT_N RTM_SDA +12V RSV_PAR_DS_N -12V RSV_PAR_AUTO_F RSV_PAR_DATA<2>...
Page 252: Table A-29 Compactpci Rj5 Connector (J0401) Pin Assignments
CompactPCI RJ5 Connector (J0401) Pin Assignments (Continued) TABLE A-29 Pin # Row A Row B Row C Row D Row E PMCIO<36> PMCIO<45> PMCIO<47> PMCIO<46> PMCIO<48> PMCIO<34> PMCIO<41> PMCIO<43> PMCIO<42> PMCIO<44> PMCIO<35> PMCIO<37> PMCIO<39> PMCIO<38> PMCIO<40> PMCIO<33> B_SCSI_D<2> B_SCSI_D<1> B_SCSI_D<0> PMCIOC B_SCSI_D<6>...
Page 253: Alarm Card, 6U Single-Wide
6U single-wide alarm card. FIGURE A-22 Note that the figure shows the 6U single-wide alarm card installed in a Netra CT 810 server; the 6U single-wide alarm card is installed in a different slot in a Netra CT 410 server, however the ports are exactly the same.
Page 254: Alarm Port
A.3.1 Alarm Port I/O connections are available through the male DB-15 alarm port. Alarm Port FIGURE A-23 Alarm Port Pinouts TABLE A-30 Pin No. Signal Pin No. Signal Pin No. Signal RESET0 + ALARM0_NC ALARM2_NO RESET0 - ALARM0_COM ALARM2_NC RESET1 + ALARM1_NO ALARM2_COM RESET1 -...
Page 255: Ethernet Ports 1 And 2
A.3.2 Ethernet Ports 1 and 2 Ethernet ports 1 and 2 on the alarm cards use standard RJ-45 connectors. Ethernet port 1 is a 10 Mbps Ethernet port, and Ethernet port 2 is a 10/100 Mbps Ethernet port. RJ-45 Ethernet Connector Diagram FIGURE A-24 Ethernet Port 1 and 2 Pinouts TABLE A-31...
Page 256: Com Ports 1 And 2
A.3.3 COM Ports 1 and 2 COM ports 1 and 2 on the alarm cards use standard RJ-45 connectors. RJ-45 Ethernet Connector Diagram FIGURE A-25 COM Port 1 Pinouts TABLE A-32 Pin No. Description Pin No. Description RTS1 DCD1 DTR1 RXD1 TXD1 DSR1...
Page 257: Alarm Card, 3U Double-Wide
Alarm Card, 3U Double-Wide shows the locations of the connectors on the 3U double-wide alarm card FIGURE A-26 for the Netra CT 410 server. Ethernet 1 Ethernet 2 A B O S E T COM 2 A L A /U S E T H m ic ro sy...
Page 258: Ethernet Ports 1 And 2
A.4.1 Ethernet Ports 1 and 2 Ethernet ports 1 and 2 on the alarm cards use standard RJ-45 connectors. Ethernet port 1 is a 10 Mbps Ethernet port, and Ethernet port 2 is a 10/100 Mbps Ethernet port. RJ-45 Ethernet Connector Diagram FIGURE A-27 Ethernet Port 1 and 2 Pinouts TABLE A-34...
Page 259: Com Ports 1 And 2
A.4.2 COM Ports 1 and 2 COM ports 1 and 2 on the alarm cards use standard RJ-45 connectors. RJ-45 Ethernet Connector Diagram FIGURE A-28 COM Port 1 Pinouts TABLE A-35 Pin No. Description Pin No. Description RTS1 DCD1 DTR1 RXD1 TXD1 DSR1...
Page 260: Alarm Port
A.4.3 Alarm Port I/O connections are available through the male DB-15 alarm port. Alarm Port FIGURE A-29 Alarm Port Pinouts TABLE A-37 Pin No. Signal Pin No. Signal Pin No. Signal RESET0 + ALARM0_NC ALARM2_NO RESET0 - ALARM0_COM ALARM2_NC RESET1 + ALARM1_NO ALARM2_COM RESET1 -...
Page 261: Alarm Rear Transition Module
Alarm Rear Transition Module shows the locations of the connectors on the alarm rear transition FIGURE A-22 module (RTC). Ethernet 1 COM 2 COM 1 Alarm Ethernet 2 Connectors on the Alarm Rear Transition Module FIGURE A-30 Appendix A Connector Pinouts A-51...
Page 262: Ethernet Ports 1 And 2
A.5.1 Ethernet Ports 1 and 2 Ethernet ports 1 and 2 on the alarm rear transition module use standard RJ-45 connectors. Ethernet port 1 is a 10 Mbps Ethernet port, and Ethernet port 2 is a 10/100 Mbps Ethernet port. RJ-45 Ethernet Connector Diagram FIGURE A-31 Ethernet Port 1 and 2 Pinouts...
Page 263: Com Ports 1 And 2
A.5.2 COM Ports 1 and 2 COM ports 1 and 2 on the alarm rear transition module use standard DB-9 male connectors. COM Port 1 and 2 FIGURE A-32 COM Port 1 and 2 Connector Pinouts, Alarm Rear Transition module TABLE A-39 Pin No.
Page 264: Alarm Port
A.5.3 Alarm Port The alarm port on the alarm rear transition module uses a standard male DB-15 connector. Alarm Port FIGURE A-33 Alarm Port Pinouts TABLE A-40 Pin No. Signal Pin No. Signal Pin No. Signal RESET0 + ALARM0_NC ALARM2_NO RESET0 - ALARM0_COM ALARM2_NC...
Page 265 Appendix A Connector Pinouts A-55...
Page 266 A-56 Netra CT Server Service Manual • February 2007...
Page 267: Connecting A Terminal Console To A Server
A P P E N D I X Connecting a Terminal Console to a Server One way to power on and off your server is to log in to the server either remotely, where you log in to the Netra CT server as superuser through another server on the network, or directly, where you connect a terminal console to your Netra CT server.
Page 268: To Use An Ascii Terminal
To Use an ASCII Terminal 1. Obtain the appropriate cables and adapters and make the necessary connections. You might need one or more cables and adapters to connect the ASCII terminal to the server. The cables and adapters you need vary, depending on the server model and the board that you are connecting to.
Page 269: Table B-2 Connecting An Ascii Terminal To An Alarm Card Or Alarm Rear Transition Module
Connecting an ASCII Terminal to an Alarm Card or Alarm Rear Transition Module TABLE B-2 Serial Server Port on Type COM 1 Port on Netra CT Server Adapter Cable Adapter Terminal DB-9 male on the alarm rear transition Not needed DB-9 DB-25 female- DB-25...
Page 270: To Use A Solaris Workstation
To Use a Solaris Workstation 1. Get the appropriate cables and adapters and make the necessary connections. You might need one or more cables and adapters to connect a Solaris workstation to the server. The cables and adapters you need vary, depending on the server model and the board that you are connecting to.
Page 271: To Use A Pc Laptop
3. Enter tip hardwire at the prompt. The response should be the word connected. To disconnect the tip window, enter ~. (tilde period) at the prompt. To Use a PC Laptop 1. Get the appropriate cables and adapters and make the necessary connections. You might need one or more cables and adapters to connect a PC laptop to the server.
Page 272: Table B-6 Connecting A Pc Laptop To An Alarm Card Or Alarm Rear Transition Module
Connecting a PC Laptop to an Alarm Card or Alarm Rear Transition Module TABLE B-6 Serial Port Server on PC Type COM 1 Port on Netra CT Server Adapter Cable Adapter Laptop • Front-access model: RJ-45 on the alarm • Front-access DB-9 female-to- DB-9 Netra CT...
Page 273: Error Messages
A P P E N D I X Error Messages This appendix describes error messages that you might see while operating or servicing a Netra CT server, their meanings, and the actions necessary for each. All error messages in this appendix are written to the /var/adm/messages file on your system.
Page 274: Generic Error Messages
This program must be run on the same chassis. Action You must restart mcnet. Change directories to the mcn directory. If you are performing a procedure on a Netra CT 810 server, go to: ■ # cd /usr/platform/SUNW,NetraCT-810/mcn If you are performing a procedure on a Netra CT 410 server, go to: ■...
Page 275: Scsb Error Messages
scsb Error Messages Message Alarm and Slot presence state bits do not match! Cause A problem was encountered when a hot-swap alarm card was installed in the server. Action Run prtdiag to determine the state of the I/O slot. If the alarm card is not listed when you run prtdiag, remove and reinsert the alarm card into the slot.
Page 276 Cause The CompactPCI board lost its HEALTHY report. Action The CompactPCI board failed or is damaged. Configure the board, then unconfigure it using the instructions in Chapter 6. If the error messages repeat, then the board has failed. Replace the I/O board, using the instructions in Chapter If the system has taken the board offline because the board stopped sending a HEALTHY signal, the following message is displayed:...
Page 277 Cause An Inter-Integrated Circuit (I C) error resulted in an LED change failure. The LEDs on the system status panel might give incorrect information as a result. Action Use the prtdiag tool to print the correct LED states. Remove and reinstall the system controller board to correct the problem.
Page 278 Cause A CompactPCI board that is probably damaged is installed in an I/O slot in the system. The board has an error causing it to continually interrupt the CPU with hot- swap service events when there is no change to the board’s state. The board continually reports itself “inserted”...
Page 279 Cause An error occurred when the scsb driver received the retry command from the system controller board. Action Retry. If the error persists, the system controller board is damaged and should be replaced. See Chapter 8 for instructions. Message scsb#0: no HEALTHY# signal on slot# Cause You tried to connect or configure a hot-swappable I/O board that was not reporting itself HEALTHY.
Page 280 Cause You rebooted the system with a failed board. The OpenBoot PROM has taken it out of reset and probed it. Action The board is probably damaged and should not be used. Unconfigure the board manually, and remove the board from the system using the instructions in Chapter Message scsb#0: slot # Occupant configured, Regained HEALTHY#!
Page 281: Anticipated Hardware Failure
Message scsb#0: Successfully Upgraded to Full Hotswap Mode Cause Full hot-swap was enabled on the system. Action No action is necessary. Anticipated Hardware Failure C.3.1 Transient Interrupts Message Interrupt Level 4--Not serviced Cause Such a message occurring intermittently is always a result of the underlying hardware doing something unpredictable.
Page 282: Soft Hang
C.3.2 Soft Hang Message Interrupt Level 4--Not serviced Cause This message, occurring continuously, signals a soft hang of the system. The presenting symptom is that the system is noticeably sluggish because it is busy processing interrupts. A soft hang occurs when a component such as a power supply sends a level high interrupt and keeps it high.
Page 283: I2C Complaints
NO ADDRESS ACK 80. indicates a problem with address 80, which is the fixed address of the system controller board). Most of the Sun drivers print a secondary error message, but the principal error message comes from pcf8584. The interface to this is through an ioctl, so it is done through software.
Page 284: Bus Busy Complaints
Bus Busy Complaints Message Bus busy, cleared after initializing Cause This is a transient 1 C error message. Action Usually no action is necessary because the system recovers from most transient 1 errors. If the system becomes unresponsive, completely power the server off, then power it back on.
Page 285: System Specifications
A P P E N D I X System Specifications This appendix gives the system specifications for Netra CT servers. Physical Specifications Netra CT Server Chassis Physical Specifications TABLE D-1 U.S. Metric Width 17.5 inches 444.5 mm Depth: • Default configuration, with rackmount brackets 15.8 inches 400 mm extended...
Page 286: Electrical Specifications
Physical Specifications, Netra CT 810 Server TABLE D-2 Measure U.S. Metric Width 8.6 inches 217.5 mm Depth 15 inches 378.3 mm Height 20.2 inches 512.7 mm Weight, fully loaded 38 lb 17.2 kg Physical Specifications, Netra CT 410 Server TABLE D-3...
Page 287: Environmental Specifications
0 ft to 13,123 ft (0 m to 4000 m) Nonoperating 0 ft to 39,370 ft (0 m to 12,000 m) Declared noise emissions in accordance with ISO 9296 Chassis with two Netra CT 810 Sound power LWAd Operating servers 6.7 B (1B = 10 dB) Idle 6.7 B...
Page 288 Netra CT Server Service Manual • February 2007...
Page 289 Glossary Knowledge of the following terms and acronyms is useful in the administration of the Netra CT server. alarm card A card that occupies a slot in the Netra CT server. The alarm card responds to events, such as I/O card failures or excessive heat. Software that resides on the card can take action in response to such events.
Page 290 desktop PCI. CompactPCI is supported by the PCI Industrial Computer Manufacturers Group (PICMG), a consortium that uses PCI for embedded applications. CPU transition card (CTC) The CPU transition card, also referred to as a rear transition module, is specifically paired to a Netra CP2140 host board. The CTC extends the connectors to the rear of the chassis Accronym for digital auido tape.
Page 291 midplane The functional equivalent of a backplane. The midplane is secured to the rear of the server. The CPU board, I/O boards, and storage devices plug into the midplane from the front, and the rear transition modules plug into the midplane from the rear.
Page 292 rear transition module The rear transition modules extend the connectors to the rear of the chassis. reliability, availability, and serviceability (RAS) Refers to hardware and software features that implement or improve the reliability, availability and serviceability of a server. A module that uses LEDs to indicate the status of key components within the system status panel Netra CT servers.
Page 293 A-52 connector pinouts removing, 6-36 alarm card replacing, 6-38 Netra CT 410 server, A-48 Netra CT 810 server, A-44 alarm rear transition card, A-52 backplane connectors, A-38 to ?? CPU card, A-2, A-5 pinouts, A-12 CPU rear transition card, A-23...
Page 294 I/O cards, 1-5 removing, 8-13 Netra CT 410 server, 1-5 replacing, 8-16 Netra CT 810 server, 1-5 DIP switch settings, A-20 I/O cards SW3301 DIP switch, A-20 device names, 1-5 rear-access documentation, -xxvi description, 6-32 electrical specﬁcations, D-2 access header, A-34 environmental speciﬁcations, D-3...
Page 295 Ethernet connectors, A-32 cold-swappable, 10-4 I2C serial bus access header, A-34 hot-swappable, 7-8 PIM A connector, A-35 power supply unit PIM connectors, A-35 cold-swappable, 10-8 RJ3 backplane connector, A-38 hot-swappable, 8-16 RJ4 backplane connector, A-39 removeable media module, 7-13 RJ5 backplane connector, A-41 server, 9-9 serial ports, A-29 system controller board, 8-8...
Page 296 web sites, third-party, -xxvi Index-4 Netra CT Server Service Manual • February 2007...

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Sun Microsystems Netra CT 810 Service Manual

Table of Contents

Table of Contents

Preparing for Service

1 Preparing for FRU Installation and Replacement

2 Powering the Server off and on

3 Handling Boards and Assemblies

Part 2 Troubleshooting the System

Replacing Hot-Swappable Frus

5 Hot-Swap Software Commands

6 Removing and Replacing Hot-Swappable Boards

7 Removing and Replacing Hard Drives and Removeable Media

8 Removing and Replacing Hot-Swappable Subassemblies

Replacing Cold-Swappable Frus

9 Removing and Replacing the Servers

10 Removing and Replacing Cold-Swappable Subassemblies

Connecting a Terminal Console to a Server

Error Messages

System Specifications

Quick Links

Chapters

Troubleshooting

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