Sun Microsystems Netra 240 Service Manual
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Sun Microsystems Netra 240 Service Manual

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Netra
240 Server Service Manual
™
Sun Microsystems, Inc.
www.sun.com
Part No. 817-2699-12
June 2004, Revision A
Submit comments about this document at:
http://www.sun.com/hwdocs/feedback

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Summary of Contents for Sun Microsystems Netra 240

  • Page 1 Netra 240 Server Service Manual ™ Sun Microsystems, Inc. www.sun.com Part No. 817-2699-12 June 2004, Revision A Submit comments about this document at: http://www.sun.com/hwdocs/feedback...
  • Page 2 Copyright 2004 Sun Microsystems, Inc., 4150 Network Circle, Santa Clara, California 95054, Etats-Unis. Tous droits réservés. Sun Microsystems, Inc. a les droits de propriété intellectuels relatants à la technologie qui est décrit dans ce document. En particulier, et sans la limitation, ces droits de propriété...

  • Page 3: Table Of Contents

    Contents Preface xv Identifying the Netra 240 Server Components and LEDs 1 Identifying the Netra 240 Server Components 1 Optional Components 6 Identifying the Netra 240 Server LED Indicators 8 Front Panel Indicators 8 Rear Panel Indicators 12 Preparing to Service the System 15...
  • Page 4 Installing a DVD Drive 47 Power Supply Unit 49 Removing a Power Supply Unit 49 Installing a Power Supply Unit 50 Removing and Replacing Rotating Service Module Components 53 Alarm Board 54 Netra 240 Server Service Manual • June 2004...
  • Page 5 Removing the Alarm Board 54 Installing the Alarm Board 55 Front Fan Assembly Tray 56 Removing the Front Fan Assembly Tray 56 Installing the Front Fan Assembly Tray 57 SCSI Interface Board 58 Removing the SCSI Interface Board 58 Installing the SCSI Interface Board 60 System Configuration Card Reader Cluster 61 Removing the System Configuration Card Reader Cluster 61 Installing the System Configuration Card Reader Cluster 65...
  • Page 6 System Configuration Card and OpenBoot Configuration Parameters 125 Specifications 129 Physical Specifications 129 Environmental Requirements 130 Acoustic Noise Emissions 131 Electrical Specifications 131 NEBS Level 3 Compliance for the DC-Powered Server 132 Netra 240 Server Service Manual • June 2004...
  • Page 7 Index 133 Contents...
  • Page 8 Netra 240 Server Service Manual • June 2004...
  • Page 9 Finger Holds on the Bezel 21 FIGURE 2-4 Removing the Server Cover 28 FIGURE 2-5 Two Methods of Hanging the Detached Cover on a Netra 240 Server 29 FIGURE 2-6 Opening the Rotating Service Module 31 FIGURE 2-7 Grounding Point in the Server 32...
  • Page 10 Removing and Installing a System Board 94 FIGURE 5-17 Location of the CPU Heat Sink Assemblies 95 FIGURE 5-18 Detaching the Fan Power Cables 96 FIGURE 5-19 Unlocking the Heat Sink Fasteners 97 FIGURE 5-20 Netra 240 Server Service Manual • June 2004...
  • Page 11 Removing the Heat Sink Fans 99 FIGURE 5-22 Replacing the Heat Sink on the CPU Socket 100 FIGURE 5-23 Location of Jumpers on the Netra 240 System Board 105 FIGURE 6-1 Illustrated Parts Breakdown, Front Panel Components 108 FIGURE A-1...
  • Page 12 Netra 240 Server Service Manual • June 2004...
  • Page 13 Tables Locating Illustrations and Service Instructions for Netra 240 Server Components 2 TABLE 1-1 Optional Components 7 TABLE 1-2 Supported PCI Cards 7 TABLE 1-3 Server Status Indicators (Front and Rear Panels) 9 TABLE 1-4 Alarm Indicators and Dry Contact Alarm States 10...
  • Page 14 SCSI Port Pin Signals 123 TABLE B-11 OpenBoot PROM Configuration Parameters Stored on the System Configuration Card 126 TABLE C-1 Physical Specifications of the Netra 240 Server 129 TABLE D-1 DC Server Operating and Storage Specifications 130 TABLE D-2 AC Server Operating and Storage Specifications 130...

  • Page 15: Preface

    Preface The Netra 240 Server Service Manual is for the use of qualified service personnel only. It provides detailed service procedures for the Netra™ 240 server. Before You Read This Book This book does not cover server installation and rackmounting. For detailed information on those topics, refer to the Netra 240 Server Installation Guide (817-2698).
  • Page 16 To delete a file, type rm filename. Shell Prompts Shell Prompt C shell machine-name% C shell superuser machine-name# Bourne shell and Korn shell Bourne shell and Korn shell superuser ALOM shell sc> OpenBoot™ PROM shell xvi Netra 240 Server Service Manual • June 2004...
  • Page 17 Latest product updates Netra 240 Server Release Notes 817-3142 Compliance and safety Important Safety Information for Sun Hardware Systems 816-7190 Netra 240 Server Safety and Compliance Manual 817-3511 Documentation web site Sun Netra 240 Server Product Documentation 817-2697 location Installation...
  • Page 18 You can submit your comments by going to: http://www.sun.com/hwdocs/feedback Please include the title and part number of your document with your feedback: Netra 240 Server Service Manual, part number 817-2699-11 xviii Netra 240 Server Service Manual • June 2004...

  • Page 19: Identifying The Netra 240 Server Components And Leds

    Note – Illustrations may contain optional components that are not available on all standard configurations of the Netra 240 server. Identifying the Netra 240 Server Components The components for the Netra 240 server can be broken down into three areas: Front and rear panel components—Chapter 3 ■...

  • Page 20: Table 1-1 Locating Illustrations And Service Instructions For Netra 240 Server Components

    Locating Illustrations and Service Instructions for Netra 240 Server TABLE 1-1 Components Component/Service Instructions Illustration “Air Duct and Rear Fan Assembly” on page 68 FIGURE 1-2 “Air Filter” on page 36 FIGURE 1-1 “Alarm Board” on page 54 FIGURE 1-2 “Bezel Assembly”...

  • Page 21: Figure 1-1 Front Panel Components

    Hard drives DVD drive System configuration card Air filter Bezel assembly Front Panel Components FIGURE 1-1 Chapter 1 Identifying the Netra 240 Server Components and LEDs...

  • Page 22: Figure 1-2 Rotating Service Module - Miscellaneous Internal Components And Rear Panel Components

    (behind SCSI interface board) Power distribution board Rotating service module Front fan assembly Alarm board (behind front panel) Rotating Service Module – Miscellaneous Internal Components and Rear Panel Components FIGURE 1-2 Netra 240 Server Service Manual • June 2004...

  • Page 23: Figure 1-3 Hardware Cryptographic Module And Memory

    Optional hardware cryptographic module Memory Hardware Cryptographic Module and Memory FIGURE 1-3 Chapter 1 Identifying the Netra 240 Server Components and LEDs...

  • Page 24: Optional Components

    Processor Fans and Heat Sink Assemblies on a Replacement System Board FIGURE 1-4 Note – The Netra 240 server comes installed with heat sink assemblies, and no processor fans, on the system board(s). However, processor fans and heat sink assemblies are present on a field-replaceable system board assembly. See...

  • Page 25: Table 1-2 Optional Components

    Sun GigaSwift Ethernet MMF X1155A High Speed Serial Interface PCI (HSI/P) 2.0 X2156A Serial Asynchronous Interface PCI (SAI/P) adapter 3.0 X2222A Dual Ultra-2 SCSI/Dual FastEthernet PCI X4011A Crypto Accelerator 4000 UTP (copper) Chapter 1 Identifying the Netra 240 Server Components and LEDs...

  • Page 26: Identifying The Netra 240 Server Led Indicators

    TABLE 1-4 TABLE 1-6 description of the dry contact alarm states of the Netra 240 server. See FIGURE 1-5 for the location of the front panel indicators. FIGURE 1-6...

  • Page 27: Table 1-4 Server Status Indicators (Front And Rear Panels)

    The server has no detected faults. Locator White A continuous light turns on and identifies the server from others in a rack, when the ALOM setlocator command is used. Chapter 1 Identifying the Netra 240 Server Components and LEDs...

  • Page 28: Table 1-5 Alarm Indicators And Dry Contact Alarm States

    User sets Critical Open Closed Critical alarm off fault cleared Major Application User sets Major Open Closed Major state alarm on fault (Alarm1) detected User sets Major Closed Open Major alarm off fault cleared Netra 240 Server Service Manual • June 2004...
  • Page 29 Based on a determination of the fault conditions, the user can turn the alarm on using the Solaris platform alarm API or ALOM CLI. For more information on the alarm API, refer to the Netra 240 Server System Administration Guide (part no. 817-2700) and for more in- formation on ALOM CLI, refer to the Sun Advanced Lights Out Manager Software User’s Guide for the Netra 240 Server (part no.

  • Page 30: Rear Panel Indicators

    TABLE 1-7 TABLE 1-9 the Netra 240 server. See for the location of the rear panel FIGURE 1-7 FIGURE 1-8 indicators. Netra 240 Server Service Manual • June 2004...

  • Page 31: Figure 1-7 Rear Panel Indicators

    Ethernet Network Indicators FIGURE 1-8 Network Link Indicators TABLE 1-7 LED Color LED State Network Link Status Green Link is established. Blinking Link is transferring data. Link is not established. Chapter 1 Identifying the Netra 240 Server Components and LEDs...

  • Page 32: Table 1-8 Network Speed Indicators

    The power supply unit is operating normally. Blue The power supply unit is ready to be removed. The power supply unit is not ready for removal. Netra 240 Server Service Manual • June 2004...

  • Page 33: Preparing To Service The System

    Netra 240 server. Tip Warning Caution – When the Netra 240 server is removed from the rack and placed on a table for servicing, do not pull the server too far out with the rotating service module open, or the server could tip over.

  • Page 34: Controlling Server Power

    Turning the power off does not disable the ALOM. For information on controlling server power using software, refer to the Sun Advanced Lights Out Manager Software User’s Guide for the Netra 240 Server (817-3174). The On/Standby button is a momentary switch and has two operation modes: Press and immediately release.

  • Page 35: Figure 2-2 On/Standby Button And Rotary Switch

    On/Standby Rotary button switch On/Standby Button and Rotary Switch FIGURE 2-2 Chapter 2 Preparing to Service the System...

  • Page 36: Table 2-1 On/Standby Button Power States, Actions, And Results

    FIGURE 2-2 the rotary positions and server behaviors is provided in . The switch TABLE 2-2 positions are shown in provides the system control rotary FIGURE 2-3 TABLE 2-3 switch functions and positions. Netra 240 Server Service Manual • June 2004...

  • Page 37: Figure 2-3 Rotary Switch Positions

    Diagnostics Locked Normal Forced standby Rotary Switch Positions FIGURE 2-3 Rotary Switch Positions and Server Behaviors TABLE 2-2 Rotary Switch Positions Server Behavior Normal Normal operation Diagnostics Full POST during system boot Locked Disable On/Standby button Write-protect ALOM Flash PROM Write-protect OpenBoot PROM/POST Flash PROM Disable suspension to OpenBoot PROM/kadb Forced Standby...

  • Page 38: Powering On The Server

    For more information on establishing a connection, refer to the Netra 240 Server Installation Guide (817-2698). 2. Connect the server to a power source. Once connected, the server automatically goes into Standby power mode. Netra 240 Server Service Manual • June 2004...

  • Page 39: Figure 2-4 Finger Holds On The Bezel

    Note – As soon as the input power cables are connected to the system, the ALOM boots and displays its power-on self-test (POST) messages. Though the system power is still off, the ALOM software is already monitoring the system. Regardless of the system power state, as long as the power cords are connected and providing standby power, the ALOM is monitoring the system.

  • Page 40: Powering On The Server Remotely

    3. Grip the bezel at the two finger holds and rotate it down to its open position FIGURE 2-4 4. Ensure that the rotary switch is in the Normal or Diagnostics position ( FIGURE 2-3 Netra 240 Server Service Manual • June 2004...

  • Page 41: Powering Off The Server Remotely

    5. Press and release the On/Standby button on the bezel ( FIGURE 2-2 The system begins an orderly software system shutdown. Note – Pressing and releasing the On/Standby button initiates an orderly software shutdown. Pressing and holding the button for four seconds causes an immediate hardware shutdown.

  • Page 42: Powering Off The System From The Alom System Controller Prompt

    Sun Advanced Lights Out Manager Software User’s Guide for the Netra 240 Server (817-3174). Information on ALOM is also available in the Netra 240 Server System Administration Guide (817- 2700). Initiating a Reconfiguration Boot...
  • Page 43 To issue software commands, you need to set up an alphanumeric terminal connection, a local graphics monitor connection, ALOM connection, or a TIP connection to the Netra 240 server. Caution – Before you power on the system, make sure that the system doors and all panels are properly installed.
  • Page 44 Turn the rotary switch to the Diagnostics position and power cycle the system. See “Powering Off the Server” on page For information about system diagnostics tools, see the Netra 240 Server System Administration Guide (817-2700). Netra 240 Server Service Manual • June 2004...

  • Page 45: Accessing Internal Components

    Accessing Internal Components The cover detaches to provide access to the internal components of the server. You must remove the cover to perform the procedures in Chapter 4 Chapter 5 of this document. Caution – Disconnect both power input cables before carrying out this procedure. As long as the power input cables are connected, potentially hazardous energy is present inside the server.

  • Page 46: Figure 2-5 Removing The Server Cover

    3. Grasp the cover at the sides and slide it toward the back of the server, then lift it up and away from the server ( FIGURE 2-5 4. Hang the cover on the Netra 240 server, if necessary ( FIGURE 2-6 You must open the rotating service module to hang the cover on the server. Refer to “Accessing Rotating Service Module Components”...

  • Page 47: Installing The Server Cover

    Bezel can be open or closed Two Methods of Hanging the Detached Cover on a Netra 240 Server FIGURE 2-6 Installing the Server Cover Following are the instructions for installing the cover back onto the server once you have completed the service procedures for the internal components.

  • Page 48: Accessing Rotating Service Module Components

    “Powering Off the Server” on page 2. Remove the server cover. “Removing the Server Cover” on page 3. Loosen the two captive screws on the rotating service module and open the module ( FIGURE 2-7 Netra 240 Server Service Manual • June 2004...

  • Page 49: Closing The Rotating Service Module

    Captive screws Rotating service module Opening the Rotating Service Module FIGURE 2-7 Closing the Rotating Service Module Following are the instructions for closing the rotating service module once you have completed the service procedures for the rotating service module components (see Chapter 1.

  • Page 50: Avoiding Electrostatic Discharge

    3. Attach one end of the antistatic strap to the grounding point inside the server, and the other end to your wrist ( FIGURE 2-8 Grounding point in server Grounding Point in the Server FIGURE 2-8 Netra 240 Server Service Manual • June 2004...

  • Page 51: Removing And Replacing Front And Rear Panel Components

    Note – Illustrations might contain optional components that are not available on all standard configurations of the Netra 240 server. This chapter gives removal and replacement procedures for the following components: “Bezel Assembly”...

  • Page 52: Bezel Assembly

    Finger Holds on the Bezel FIGURE 3-1 4. Disconnect the bezel cables (the server status indicator cable and the alarm LED cable) connecting the bezel assembly to the server ( FIGURE 3-2 Netra 240 Server Service Manual • June 2004...

  • Page 53: Installing The Bezel Assembly

    Bezel screws Disconnecting the Bezel Cables FIGURE 3-2 5. Unscrew and remove the bezel screws from the bezel hinges. 6. Lift and pull the bezel forward to remove it from the server. Installing the Bezel Assembly 1. Mount the new bezel and hinges onto the server. 2.

  • Page 54: Air Filter

    Air Filter The air filter is fitted on the inside of the Netra 240 bezel. Removing the Air Filter 1. Ensure that the server is properly grounded. “Avoiding Electrostatic Discharge” on page 2. Grip the bezel at the two finger holds and rotate it down to its open position FIGURE 3-1 3.

  • Page 55: Installing The Air Filter

    Air filter Open Bezel Removing and Replacing the Air Filter From the Bezel FIGURE 3-3 Installing the Air Filter 1. Snap the new air filter into place in the bezel ( FIGURE 3-3 2. Close the bezel. Chapter 3 Removing and Replacing Front and Rear Panel Components...

  • Page 56: System Configuration Card

    Sun Services. See Appendix A for the system configuration card part number. For more information on how to contact Sun Services, read the Netra 240 Server Release Notes (817-3142). The replacement system configuration card is not programmed with any OpenBoot PROM and ALOM configurations.

  • Page 57: Inserting A System Configuration Card

    3. Cut and remove the tie wrap that secures the system configuration card, and remove the card from the system configuration card reader ( FIGURE 3-4 Note – Once the system configuration card is inserted into the system configuration card reader, secure a new tie wrap to discourage accidental or unintentional removal of the card.

  • Page 58: Hard Drives

    Sun Low Voltage Differential (LVD) SCSI hard drive conforming to the 1-inch SCA-2 form factor. Note – If a Netra 240 server uses one hard drive only, ensure that the filler panel is fitted in the other hard drive bay. The server must not run without a filler in the unoccupied hard drive bay.
  • Page 59 1. Check that the hard drive you want to remove is visible to the operating system. # format Searching for disks...done AVAILABLE DISK SELECTIONS: 0. c1t0d0 <SUN36G cyl 24620 alt 2 hd 27 sec 107> /pci@1c,600000/scsi@2/sd@0,0 1. c1t1d0 <SUN36G cyl 24620 alt 2 hd 27 sec 107> /pci@1c,600000/scsi@2/sd@1,0 Specify disk (enter its number): 2.
  • Page 60 The blue LED comes on when the hard drive is ready to remove. See FIGURE 1-6 the location of the LED indicators for the hard drive. 9. Slide the catch at the front of the hard drive to the right ( FIGURE 3-5 Netra 240 Server Service Manual • June 2004...

  • Page 61: Installing A Hard Drive

    Drive catch Drive handle Removing and Installing a Hard Drive FIGURE 3-5 10. Pull the handle and remove the hard drive from the server by sliding it out from its bay. Installing a Hard Drive 1. Slide the catch on the front of the hard drive to the right ( FIGURE 3-5 This releases the handle on the front of the hard drive.
  • Page 62 In the preceding sample output, the new drive is Disk 1. Netra 240 Server Service Manual • June 2004...

  • Page 63: Dvd Drive

    8. Connect the new drive logically to the operating system. Type the following command, specifying the correct Ap_Id label for the drive you have installed (in this sample command the Ap_Id label is for Disk 1): # cfgadm -c configure c1::dsk/c1t1d0 9.

  • Page 64: Removing A Dvd Drive

    FIGURE 3-6 DVD drive catches DVD drive Removing a DVD Drive FIGURE 3-6 4. Pull the DVD drive toward you until it is free of its connectors and out of the server. Netra 240 Server Service Manual • June 2004...

  • Page 65: Installing A Dvd Drive

    Installing a DVD Drive 1. If the server is powered on, power off the server. “Powering Off the Server” on page 2. If a filler panel is installed, remove the filler panel from the DVD drive slot by pulling it towards you ( FIGURE 3-7 Note –...

  • Page 66: Figure 3-7 Location Of The Dvd Drive Slot With A Filler Panel

    3. Push the DVD drive firmly into the drive slot until the DVD connector is inserted into the system and the clips engage with the chassis ( FIGURE 3-6 4. Close the bezel. 5. Power on the server. “Powering On the Server” on page Netra 240 Server Service Manual • June 2004...

  • Page 67: Power Supply Unit

    Power Supply Unit The Netra 240 server has dual redundant power supplies. You can hot-swap one power supply while the other is still running, without having to power off the server. Caution – The power supplies contain pinch points. Be very careful when opening and closing the levers on the power supplies.

  • Page 68: Installing A Power Supply Unit

    3. Press the lever up until it clicks. Returning the lever to a vertical position engages the power supply unit with the power distribution board inside the server. Netra 240 Server Service Manual • June 2004...
  • Page 69 4. At the ALOM prompt, type: sc> poweron PSn Where n is the power supply unit identifier (0 or 1). For example, to power on power supply unit 1, you would type: sc> poweron PS1 5. Use the power supply unit LED indicators to verify that the power supply unit is up and running.
  • Page 70 Netra 240 Server Service Manual • June 2004...

  • Page 71: Removing And Replacing Rotating Service Module Components

    Note – Illustrations may contain optional components that are not available on all standard configurations of the Netra 240 server. This chapter provides removal and replacement procedures for the following components: “Alarm Board”...

  • Page 72: Alarm Board

    5. Push back the securing tabs and detach the ribbon cable and the cable to the SCSI board ( FIGURE 4-1 6. Using a No. 2 Phillips screwdriver, loosen the green captive screw that secures the alarm board to the rotating service module ( FIGURE 4-1 Netra 240 Server Service Manual • June 2004...

  • Page 73: Installing The Alarm Board

    Securing tabs Alarm board Captive screw Removing the Alarm Board FIGURE 4-1 7. Lift the alarm board up and out of the server. Installing the Alarm Board 1. Place the alarm board into position in the rotating service module ( FIGURE 4-1 2.

  • Page 74: Front Fan Assembly Tray

    “Opening the Rotating Service Module” on page 4. Ensure that the server is properly grounded. “Avoiding Electrostatic Discharge” on page 5. Detach the two front fan assembly cables from the system board connectors FIGURE 4-2 Netra 240 Server Service Manual • June 2004...

  • Page 75: Installing The Front Fan Assembly Tray

    Front fan assembly tray Captive screw Routing post System board connectors Removing the Front Fan Assembly Tray FIGURE 4-2 6. Using a No. 2 Phillips screwdriver, loosen the green captive screw that secures the front fan assembly tray to the rotating service module ( FIGURE 4-2 7.

  • Page 76: Scsi Interface Board

    4. Remove the hard drives from the drive bays. “Removing a Hard Drive” on page 5. Remove the server cover. “Removing the Server Cover” on page Netra 240 Server Service Manual • June 2004...

  • Page 77: Figure 4-3 Removing The Scsi Interface Board

    6. Open the rotating service module. “Opening the Rotating Service Module” on page 7. Ensure that the server is properly grounded. “Avoiding Electrostatic Discharge” on page 8. Using a No. 2 Phillips screwdriver, loosen the green captive screw on the top of the SCSI interface board ( FIGURE 4-3 SCSI interface board...

  • Page 78: Installing The Scsi Interface Board

    43. Refer to the notes that you took earlier in the procedure to install the hard drives back into the proper bays. 8. Power on the server. “Powering On the Server” on page Netra 240 Server Service Manual • June 2004...

  • Page 79: System Configuration Card Reader Cluster

    System Configuration Card Reader Cluster The system configuration card reader cluster includes the DVD drive bay, the rotary switch, and the system configuration card bay. Removing the System Configuration Card Reader Cluster 1. Power off the server. “Powering Off the Server” on page 2.

  • Page 80: Figure 4-4 Lifting The Scsi/Ide Cable Clamp

    FIGURE 4-4 9. Unplug the cables in the sequence below ( FIGURE 4-5 FIGURE 4-6 a. Unplug the SCSI interface board cable from the system board and remove it out of the way. Netra 240 Server Service Manual • June 2004...

  • Page 81: Figure 4-5 Removing The Scsi Interface Board Cable And The Ide Cable From The System Board

    IDE cable connector SCSI interface board cable connector Removing the SCSI Interface Board Cable and the IDE Cable From the System Board FIGURE 4-5 b. Unplug the IDE cable from the system board and leave the cable attached at the other end ( FIGURE 4-5 c.

  • Page 82: Figure 4-6 Removing The System Configuration Card Reader Cluster

    System configuration card reader cluster Captive screws Tabs Removing the System Configuration Card Reader Cluster FIGURE 4-6 Netra 240 Server Service Manual • June 2004...

  • Page 83: Installing The System Configuration Card Reader Cluster

    Installing the System Configuration Card Reader Cluster 1. Place the system configuration card reader cluster in position in the rotating service module ( FIGURE 4-6 Ensure that the four tabs are properly inserted into their locations. 2. Using a No. 2 Phillips screwdriver, tighten the two captive screws to secure the cluster to the rotating service module ( FIGURE 4-6 3.
  • Page 84 Netra 240 Server Service Manual • June 2004...

  • Page 85: Removing And Replacing Miscellaneous Internal Components

    Note – Illustrations might contain optional components that are not available on all standard configurations of the Netra 240 server. This chapter provides removal and replacement procedures for the following components: “Air Duct and Rear Fan Assembly”...

  • Page 86: Air Duct And Rear Fan Assembly

    Push the tab on the right of the assembly to the rear of the assembly and rotate the assembly up. b. Unplug the two lower cables from the system board. c. Dislodge the assembly from the rear supports and slide it out of the system. Netra 240 Server Service Manual • June 2004...

  • Page 87: Figure 5-1 Removing/Rotating The Air Duct And Rear Fan Assembly

    Air duct and rear fan assembly Rotating the Assembly Removing the Assembly Removing/Rotating the Air Duct and Rear Fan Assembly FIGURE 5-1 Chapter 5 Removing and Replacing Miscellaneous Internal Components...

  • Page 88: Installing Or Closing The Air Duct And Rear Fan Assembly

    FIGURE 5-2 Therefore, CPU0 has four corresponding DIMM slots divided into two banks, Bank0 and Bank1. CPU1 has four corresponding DIMM slots divided into two banks, Bank0 and Bank1. Netra 240 Server Service Manual • June 2004...

  • Page 89: Figure 5-2 System Board Cpus And Corresponding Memory Locations

    Rear of server CPU0 DIMM slots Bank0 Bank1 CPU0 CPU1 Bank0 Bank1 CPU1 DIMM slots System Board CPUs and Corresponding Memory Locations FIGURE 5-2 Chapter 5 Removing and Replacing Miscellaneous Internal Components...

  • Page 90: Removing Memory Modules

    68. Note that you only have to rotate the assembly up, not remove it from the server. 6. Press down on the latches at the sides of the memory socket ( FIGURE 5-3 Netra 240 Server Service Manual • June 2004...

  • Page 91: Figure 5-3 Removing And Inserting Memory

    Memory module Socket latch Memory socket Socket latch Removing and Inserting Memory FIGURE 5-3 7. Remove the memory module from the socket. Chapter 5 Removing and Replacing Miscellaneous Internal Components...

  • Page 92: Installing Memory Modules

    TABLE 5-2 DIMM Pair System Board DIMM Bank First DIMM pair CPU0 DIMM Bank0 Second DIMM pair CPU1 DIMM Bank0 Third DIMM pair CPU0 DIMM Bank1 Fourth DIMM pair CPU1 DIMM Bank1 Netra 240 Server Service Manual • June 2004...
  • Page 93 1. Prepare the server for servicing, if you have not done so already: a. Power off the server. “Powering Off the Server” on page b. Remove the server cover. “Removing the Server Cover” on page c. Close the rotating service module. “Opening the Rotating Service Module”...

  • Page 94: Pci Cards

    25W per card, but no more than 45W spread over all three slots. The PCI cards are not hot-swappable. Note – Add PCI cards to the Netra 240 server in order from PCI 0 to PCI 2. This corresponds to populating the PCI slots from bottom to top.

  • Page 95: Removing A Pci Card

    Removing a PCI Card 1. Power off the server. “Powering Off the Server” on page 2. Remove the server cover. “Removing the Server Cover” on page 3. Open the rotating service module. “Opening the Rotating Service Module” on page 4. Ensure that the server is properly grounded. “Avoiding Electrostatic Discharge”...

  • Page 96: Figure 5-5 Location Of The Pci Lockdown Bracket

    7. Remove the PCI lockdown bracket on the inside of the server ( FIGURE 5-5 PCI lockdown bracket Location of the PCI Lockdown Bracket FIGURE 5-5 Netra 240 Server Service Manual • June 2004...

  • Page 97: Figure 5-6 Removing And Installing The Upper Half-Length Pci Cards

    8. Determine which of the PCI cards you are removing from the server. If you are removing one of the two half-length PCI cards installed in the upper ■ positions (PCI1 or PCI2), unseat the PCI card from the connector and lift it out of the server ( FIGURE 5-6 Upper half-length cards...

  • Page 98: Installing A Pci Card

    Power off the server. “Powering Off the Server” on page b. Remove the server cover. “Removing the Server Cover” on page c. Open the rotating service module. “Opening the Rotating Service Module” on page Netra 240 Server Service Manual • June 2004...

  • Page 99: Power Distribution Board

    “Installing the Server Cover” on page 8. Power on the server. “Powering On the Server” on page Power Distribution Board The power distribution board distributes power to the components in the Netra 240 server. Removing the Power Distribution Board 1. Power off the server.

  • Page 100: Figure 5-8 Removing The Power Distribution Board

    ( FIGURE 5-8 Wiring harness Retaining screws Removing the Power Distribution Board FIGURE 5-8 7. Disconnect the power distribution board cable from the SCSI interface board FIGURE 5-8 Netra 240 Server Service Manual • June 2004...

  • Page 101: Figure 5-9 Disengaging A Power Supply Unit

    Caution – The power supplies contain pinch points. Be very careful when opening and closing the levers on the power supplies. Keep your hands and fingers away from the base and sides of the levers. For more information about these pinch points, refer to the power supply labels.

  • Page 102: Installing The Power Distribution Board

    8. Close the rotating service module. “Closing the Rotating Service Module” on page 9. Install the server cover. “Installing the Server Cover” on page 10. Power on the server. “Powering On the Server” on page Netra 240 Server Service Manual • June 2004...

  • Page 103: Hardware Cryptographic Module

    Hardware Cryptographic Module The optional hardware cryptographic module clips onto the Netra 240 server system board. For more information, see the documentation that is shipped with the optional hardware cryptographic module. Removing the Hardware Cryptographic Module 1. Power off the server.

  • Page 104: Figure 5-10 Removing And Installing The Hardware Cryptographic Module

    Connector Removing and Installing the Hardware Cryptographic Module FIGURE 5-10 7. Squeeze the retaining standoff to compress it. 8. Lift the hardware cryptographic module away from the chassis ( FIGURE 5-10 Netra 240 Server Service Manual • June 2004...

  • Page 105: Installing The Hardware Cryptographic Module

    Installing the Hardware Cryptographic Module 1. Press the retaining standoff into the system board. 2. Insert the hardware cryptographic module onto the retaining standoff and connector on the system board ( FIGURE 5-10 3. Press the hardware cryptographic module down to fully seat it. 4.

  • Page 106: Figure 5-11 Removing The Pci Riser Card Assembly

    7. Using a No. 2 Phillips screwdriver, unscrew the two captive screws that secure the PCI riser card assembly to the system board ( FIGURE 5-11 Captive screws PCI riser card assembly Removing the PCI Riser Card Assembly FIGURE 5-11 Netra 240 Server Service Manual • June 2004...

  • Page 107: Figure 5-12 Disconnecting The Pdb Wiring Harness From The System Board

    8. Pull the PCI riser card assembly straight up to detach it from the system board FIGURE 5-11 Wiring harness Disconnecting the PDB Wiring Harness From the System Board FIGURE 5-12 9. Disconnect the PDB wiring harness from the system board ( FIGURE 5-12 Chapter 5 Removing and Replacing Miscellaneous Internal Components...

  • Page 108: Figure 5-13 Lifting The Scsi/Ide Cable Clamp

    The clamp has a green cap that is attached to the chassis, and holds the SCSI interface cable and the IDE cable. SCSI/IDE cable clamp Lifting the SCSI/IDE Cable Clamp FIGURE 5-13 Netra 240 Server Service Manual • June 2004...

  • Page 109: Figure 5-14 Removing The Scsi Interface Board Cable And The Ide Cable From The System Board

    11. Disconnect the interface board SCSI and IDE cables from the system board FIGURE 5-14 IDE cable connector SCSI interface board cable connector Removing the SCSI Interface Board Cable and the IDE Cable From the System Board FIGURE 5-14 Chapter 5 Removing and Replacing Miscellaneous Internal Components...

  • Page 110: Figure 5-15 Detaching The Front Fan Assembly Cables From The System Board Connectors

    12. Disconnect the front fan assembly cables from the system board connectors FIGURE 5-15 System board connectors Detaching the Front Fan Assembly Cables From the System Board Connectors FIGURE 5-15 13. Remove the Hardware Cryptographic Module. “Removing the Hardware Cryptographic Module” on page Netra 240 Server Service Manual • June 2004...

  • Page 111: Figure 5-16 Removing The Db-9 And Scsi Jackposts From The Server

    14. Unscrew and remove the DB-9 and SCSI jackposts on the server back panel FIGURE 5-16 DB-9 jackposts SCSI jackposts Removing the DB-9 and SCSI Jackposts From the Server FIGURE 5-16 15. Unscrew the two screws and remove the PCI card support ( FIGURE 5-17 Chapter 5 Removing and Replacing Miscellaneous Internal Components...

  • Page 112: Figure 5-17 Removing And Installing A System Board

    17. Lift the front of the system board slightly and slide the system board toward the front of the chassis so that the SCSI, Ethernet, and serial connectors come free from the chassis ( FIGURE 5-17 18. Lift the system board out of the chassis. Netra 240 Server Service Manual • June 2004...

  • Page 113: Installing A System Board

    Installing a System Board Caution – The system board ships with CPU heat sinks containing fans. Before installing the replacement system board into the Netra 240 server chassis, you must first remove the fans from the CPU heat sink assemblies.

  • Page 114: Figure 5-19 Detaching The Fan Power Cables

    Note – The connectors for the CPU0 heat sink fans are labeled P0 F0 and P0 F1. The connectors for the CPU1 heat sink fans are labeled P1 F0 and P1 F1. Netra 240 Server Service Manual • June 2004...

  • Page 115: Figure 5-20 Unlocking The Heat Sink Fasteners

    4. Unlock the heat sink from the CPU socket by first pressing down on the fasteners securing the heat sink assembly and then lifting them up ( FIGURE 5-20 Repeat this step for both fasteners on the heat sink. Unlocking the Heat Sink Fasteners FIGURE 5-20 Chapter 5 Removing and Replacing Miscellaneous Internal Components...

  • Page 116: Figure 5-21 Lifting The Heat Sink From The Cpu Socket

    5. Carefully pull the heat sink up from the CPU socket ( FIGURE 5-21 Lifting the Heat Sink From the CPU Socket FIGURE 5-21 Netra 240 Server Service Manual • June 2004...

  • Page 117: Figure 5-22 Removing The Heat Sink Fans

    6. Using a No. 1 Phillips screwdriver, remove the screws securing the fans to the heat sink and remove the fans ( FIGURE 5-22 Two screws secure each fan. Set the fans and screws aside after removing them from the heat sink. Removing the Heat Sink Fans FIGURE 5-22 Chapter 5 Removing and Replacing Miscellaneous Internal Components...

  • Page 118: Figure 5-23 Replacing The Heat Sink On The Cpu Socket

    Ensure that the arrow embossed on the slider points to the rear of the server. 12. Install and secure the DB-9 and SCSI jackposts to the server back panel FIGURE 5-16 13. Install the Hardware Cryptographic Module. “Installing the Hardware Cryptographic Module” on page Netra 240 Server Service Manual • June 2004...
  • Page 119 14. Connect the front fan assembly cables to the system board connectors. to locate the system board connectors. FIGURE 5-15 Note – Refer to the chassis label for an illustration of the correct routing of the cables. 15. Connect the interface board SCSI and IDE cables to the system board. to locate the cables.
  • Page 120 Netra 240 Server Service Manual • June 2004...

  • Page 121: System Board Jumper Settings

    Caution – Do not change the settings for the JP5 jumper. Only service personnel should modify the settings for this jumper. Note – Illustrations might contain optional components that are not available on all standard configurations of the Netra 240 server. Default Jumper Settings TABLE 6-1...
  • Page 122 Changing the setting for JP1 could cause damage to the server. ii Do not change the settings for the JP5 jumper. Only service personnel should modify the settings for this jumper. Netra 240 Server Service Manual • June 2004...

  • Page 123: Figure 6-1 Location Of Jumpers On The Netra 240 System Board

    JP12 JP14 JP10 JP13 JP11 Location of Jumpers on the Netra 240 System Board FIGURE 6-1 Chapter 6 System Board Jumper Settings...
  • Page 124 Netra 240 Server Service Manual • June 2004...

  • Page 125: Illustrated Parts Breakdown

    Note – Illustrations might contain optional components that are not available on all standard configurations of the Netra 240 server. This illustrated parts breakdown is divided into the following sections: “Front Panel Components” on page 108 ■...

  • Page 126: Front Panel Components

    Illustrated Parts Breakdown, Front Panel Components FIGURE A-1 Part Numbers for Front Panel Components TABLE A-1 Reference Number Part Part Number Bezel assembly F370-6129 Air filter pack containing 10 foam filters X8216A System configuration card F370-5155 Netra 240 Server Service Manual • June 2004...
  • Page 127 Part Numbers for Front Panel Components (Continued) TABLE A-1 Reference Number Part Part Number DVD drive—internal slim DVD-RW drive F370-6145, X7413A DVD drive—internal slim DVD-ROM drive F370-6632, X7425A Hard drive F540-5924, XRA-SC1N2-73G15K Appendix A Illustrated Parts Breakdown...

  • Page 128: Rotating Service Module, Internal And Rear Panel Components

    Part Numbers for Rotating Service Module, Internal and Rear Panel Components TABLE A-2 Reference Number Part Part Number Power distribution board (PDB) F370-6177 Alarm board (behind front panel) F370-6127 Front fan assembly F370-6124 Netra 240 Server Service Manual • June 2004...
  • Page 129 Part Numbers for Rotating Service Module, Internal and Rear Panel Components (Continued) TABLE A-2 Reference Number Part Part Number System configuration card reader cluster F370-6126 SCSI interface board F370-6128 PCI card (optional) varies Air duct and rear fan assembly F370-6125 Power supply units (DC) F300-1567 Power supply units (AC)

  • Page 130: Miscellaneous Internal Components

    Miscellaneous Internal Components Illustrated Parts Breakdown, Miscellaneous Internal Components FIGURE A-3 Netra 240 Server Service Manual • June 2004...

  • Page 131: Table A-3 Part Numbers For Miscellaneous Internal Components

    Part Numbers for Miscellaneous Internal Components TABLE A-3 Reference Number Part Part Number System board assembly: 1 x 1.28 GHz, 0 MB F375-3178-01 System board assembly: 2 x 1.28 GHz, 0 MB F375-3120-02 Hardware cryptographic module F370-5464, X7405A Memory expansion SPD 0.0 DIMM: 2 x 256 MB F370-5565, X7402A Memory expansion SPD 0.0 DIMM: 2 x 512 MB F370-4939, X7403A...
  • Page 132 Netra 240 Server Service Manual • June 2004...

  • Page 133: Connector Pinouts

    A P P E N D I X Connector Pinouts This appendix gives the pinouts for the following Netra 240 server rear ports: “Gigabit Ethernet Ports” on page 116 ■ “Network Management Port” on page 117 ■ “Serial Ports” on page 118 ■...

  • Page 134: Gigabit Ethernet Ports

    Gigabit Ethernet Ports The Netra 240 server has four autonegotiating 10/100/1000BASE-T Gigabit Ethernet system domain ports. All four Ethernet ports use a standard RJ-45 connector, the transfer rates for which are given in shows the pin numbering TABLE B-1 FIGURE B-1 of the ports, and describes the pin signals.

  • Page 135: Network Management Port

    The server has one 10BASE-T Ethernet management domain interface, labeled NET MGT. For information on configuring this port for managing the server with ALOM, refer to the Sun Advanced Lights Out Manager User Guide for the Netra 240 Server (817- 3174).

  • Page 136: Serial Ports

    Caution – You must use a shielded Ethernet cable to maintain your server’s NEBS compliance. The cable’s shield must be grounded at both ends. shows the pin numbering of the serial management port, and FIGURE B-3 TABLE B-5 describes the pin signals. Netra 240 Server Service Manual • June 2004...

  • Page 137: Rj-45 To Db-9 Adapter Crossovers

    Serial Management Port Pin Numbering FIGURE B-3 Serial Management RJ-45 Connector Signals TABLE B-5 Signal Description Signal Description Request to Send Ground Data Terminal Ready Receive Data Transmit Data Data Set Ready Ground Clear to Send If you need to connect to the SERIAL MGT port using a cable with either a DB-9 or a DB-25 connector, use a supplied adapter to perform the crossovers given for each connector.

  • Page 138: Rj-45 To Db-25 Adapter Crossovers

    Serial Port (10101) Connector Signals TABLE B-8 Signal Description Signal Description Data Carrier Detect Data Set Ready Receive Data Request to Send Transmit Data Clear to Send Data Terminal Ready Ring Indicate Ground Netra 240 Server Service Manual • June 2004...

  • Page 139: Alarm Port

    Alarm Port The alarm port on the alarm rear transition card uses a standard DB-15 connector. In a telecommunications environment, use this port to connect to the central office alarming system. shows the pin numbering of the alarm port, and FIGURE B-5 describes the pin signals.

  • Page 140: Usb Ports

    FIGURE B-6 TABLE B-10 pin signals. USB 0 USB 1 USB Ports Pin Numbering FIGURE B-6 USB Connector Pin Signals TABLE B-10 Signal Description +5 V ‘2 DAT- DAT+ Ground Netra 240 Server Service Manual • June 2004...

  • Page 141: Scsi Port

    SCSI Port The SCSI port is a multimode Ultra 160SCSI interface. To operate at Ultra 160SCSI speeds, the part must be in Low Voltage Differential (LVD) mode. If a single-ended device is connected to the server, it automatically switches to single-ended mode. shows the pin numbering of the SCSI port, and describes the FIGURE B-7...
  • Page 142 SEL + SEL – CD + CD – REQ + REQ – I/O + I/O – Data8 + Data8 – Data9 + Data9 – Data10 + Data10 – Data11 + Data11 – Netra 240 Server Service Manual • June 2004...

  • Page 143: System Configuration Card And Openboot Configuration Parameters

    A P P E N D I X System Configuration Card and OpenBoot Configuration Parameters This appendix provides information on the system configuration card (SCC) and the OpenBoot PROM configuration parameters stored on it. For more on the SCC, see “System Configuration Card”...

  • Page 144: Table C-1 Openboot Prom Configuration Parameters Stored On The System Configuration Card

    Sun logo. Contains custom banner text, enabled by oem-banner oem-banner? If true, uses custom OEM banner. oem-banner? false If true, uses ANSI terminal. ansi-terminal? true Sets number of columns on screen. screen-#columns Netra 240 Server Service Manual • June 2004...
  • Page 145 OpenBoot PROM Configuration Parameters Stored on the System TABLE C-1 Configuration Card (Continued) Parameter Default Description Sets number of rows on screen. screen-#rows ttya (baud rate, #bits, parity, #stop, ttya-mode 9600,8,n,1,- handshake). ttyb (baud rate, #bits, parity, #stop, ttyb-mode 9600,8,n,1,- handshake).
  • Page 146 • Following a boot request, boots boot- file from boot-device. Class of reset events that causes OpenBoot obdiag-trigger power-on- diagnostics tests. reset Command to execute following a system error-reset- boot reset generated by an error. recovery Netra 240 Server Service Manual • June 2004...

  • Page 147: Specifications

    A P P E N D I X Specifications This appendix provides the Netra 240 server specifications. This appendix is divided into the following sections: “Physical Specifications” on page 129 ■ “Environmental Requirements” on page 130 ■ “Acoustic Noise Emissions” on page 131 ■...

  • Page 148: Environmental Requirements

    Relative 10% to 90% relative humidity, Up to 93% relative humidity, noncondensing, humidity noncondensing 38˚C (100.4˚F) max wet bulb Altitude Up to 3000 m (9842.4 ft.) Up to 12000 m (39369.6 ft.) Netra 240 Server Service Manual • June 2004...

  • Page 149: Acoustic Noise Emissions

    ■ Declared noise emissions are in accordance with ISO 9296 standards. Electrical Specifications gives operating power limits for the DC version of the Netra 240 server, TABLE D-4 provides the limits for the AC version of the server. TABLE D-5...

  • Page 150: Nebs Level 3 Compliance For The Dc-Powered Server

    Caution – To maintain NEBS compliance, the network management (NET MGT) Ethernet port and the RJ-45 serial management (SERIAL MGT) port must use shielded cables and both ends of the shield must be grounded. Refer to the Netra 240 Installation Guide (817-2698) for cabling information.
  • Page 151 Index alphanumeric terminal remote power-off, 23, 25 AC power remote power-on, 22 operating ranges, 131 acoustic noise emissions specifications, 131 idling noise, 131 operating noise, 131 hard drive, 43 activity (system status LED), 21 power supply unit, 50 air duct and rear fan assembly, 68 bezel closing, 70 cables, 34, 35...
  • Page 152 95 cluster, 63 system configuration card reader cluster, 65 grounding stud, 32 jackposts half-length, PCI card, 76 DB-9, 93, 100 handle, hard drive, 43 SCSI, 93, 100 Netra 240 Server Service Manual • June 2004...
  • Page 153 server back panel, 93, 100 illustrated, 107 front panel components, 108 jumper locations, system board, 103 miscellaneous internal components, 112 jumper settings rotating service module, internal and rear system board, 103 panel components, 110 default, 103 PCI card, 76 full-length, 76 half-length, 76 LEDs, activity (system status LED), 21 installing, 80...
  • Page 154 131 electrical, 131 user, alarm indicator, 11 environmental, 130 NEBS compliance, 132 physical, 129 power limits, 131 storage environment, 130 Sun Services system configuration card (SCC) lost, 38 replacement, 38 Netra 240 Server Service Manual • June 2004...

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