Sun Microsystems Netra X4250 Service Manual
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Sun Microsystems Netra X4250 Service Manual

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Sun Netra X4250 Server

Service Manual

Part No. 820-4056-11
May 2010, Revision A

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Summary of Contents for Sun Microsystems Netra X4250

  • Page 1: Service Manual

    Sun Netra X4250 Server Service Manual Part No. 820-4056-11 May 2010, Revision A...
  • Page 2 Copyright © 2008, 2010, Oracle and/or its affiliates. All rights reserved. This software and related documentation are provided under a license agreement containing restrictions on use and disclosure and are protected by intellectual property laws. Except as expressly permitted in your license agreement or allowed by law, you may not use, copy, reproduce, translate, broadcast, modify, license, transmit, distribute, exhibit, perform, publish, or display any part, in any form, or by any means.
  • Page 3 Ce logiciel ou matériel et la documentation qui l’accompagne peuvent fournir des informations ou des liens donnant accès à des contenus, des produits et des services émanant de tiers. Oracle Corporation et ses affiliés déclinent toute responsabilité ou garantie expresse quant aux contenus, produits ou services émanant de tiers.

  • Page 5: Table Of Contents

    Contents Preface xix Sun Netra X4250 Server Overview 1–1 Product Description 1–1 1.1.1 Features at a Glance 1–2 1.1.2 Chassis Controls, LEDs, and Connectors 1–4 Server Diagnostics Overview 1–7 1.2.1 Server LEDs 1–8 1.2.1.1 Front and Rear Panel LEDs 1–8 1.2.1.2...
  • Page 6 Replacing Storage Components 4–1 Replacing a Hard Drive 4–1 4.1.1 Removing a Hard Drive 4–2 4.1.2 Installing a Hard Drive 4–5 Replacing the Optical Media Drive 4–6 4.2.1 Removing the Optical Media Drive 4–6 Sun Netra X4250 Server Service Manual • May 2010...
  • Page 7 4.2.2 Installing the Optical Media Drive 4–7 Replacing the Media Bay Assembly 4–8 4.3.1 Removing the Media Bay Assembly 4–8 4.3.2 Installing the Media Bay Assembly 4–11 Replacing Motherboard Assembly Components 5–1 Replacing PCI-X and PCIe Cards 5–1 5.1.1 Replacing PCI-X 4 and PCIe 5 Cards 5–2 5.1.1.1 Removing the PCI-X 4 and PCIe 5 Cards 5–2 5.1.1.2...
  • Page 8 Installing the Hard Drive Fan Assembly 6–12 Replacing the FB-DIMM Fan Assembly 6–13 6.5.1 Removing the FB-DIMM Fan Assembly 6–14 6.5.2 Installing the FB-DIMM Fan Assembly 6–14 Replacing the Alarm Board 6–14 viii Sun Netra X4250 Server Service Manual • May 2010...
  • Page 9 6.6.1 Removing the Alarm Board 6–14 6.6.2 Installing the Alarm Board 6–16 Replacing the LED Board 6–17 6.7.1 Removing the LED Board 6–17 6.7.2 Installing the LED Board 6–19 Replacing the Power Distribution Board 6–22 6.8.1 Removing the Power Distribution Board 6–22 6.8.2 Installing the Power Distribution Board 6–24 Finishing Up 7–1...
  • Page 10 Power-On Self-Test (POST) B–31 B.6.1 How BIOS POST Memory Testing Works B–32 B.6.2 Redirecting Console Output B–32 B.6.3 Changing POST Options B–34 B.6.4 POST Codes B–35 B.6.5 POST Code Checkpoints B–37 Index Index–1 Sun Netra X4250 Server Service Manual • May 2010...
  • Page 11 Figures FIGURE 1-1 Sun Netra X4250 Server 1–1 FIGURE 1-2 Front Panel With DVD 1–4 FIGURE 1-3 Front Panel With Bezel Removed and Two HDDs 1–4 FIGURE 1-4 Front Panel With Bezel Removed and Four HDDs 1–5 FIGURE 1-5 Rear Panel Cable Connectors and LEDs 1–6 FIGURE 1-6 Location of the Bezel Server Status and Alarm Status LEDs 1–8...
  • Page 12 Removing the Motherboard Assembly Screws 5–29 FIGURE 5-19 Removing the Motherboard Assembly From the Chassis 5–30 FIGURE 5-20 Installing the Motherboard Assembly Into the Chassis 5–30 FIGURE 5-21 Installing the Motherboard Assembly Screws 5–31 Sun Netra X4250 Server Service Manual • May 2010...
  • Page 13 FIGURE 5-22 Reconnecting the Cables to the Motherboard Assembly 5–32 FIGURE 6-1 Opening the Bezel and Removing the Air Filter 6–2 FIGURE 6-2 Installing the Air Filter and Closing the Bezel 6–3 FIGURE 6-3 Locating the Power Supplies and Latches 6–4 FIGURE 6-4 Removing a Power Supply 6–5 FIGURE 6-5...
  • Page 14 BIOS Setup Utility: Server - LAN Configuration B–20 FIGURE B-24 BIOS Setup Utility: Server - LAN Configuration - Reset SP (BMC) Password B–21 FIGURE B-25 BIOS Setup Utility: Server - Enable Remote Access B–21 Sun Netra X4250 Server Service Manual • May 2010...
  • Page 15 FIGURE B-26 Bios Setup Utility: Server - View SP Event Log B–22 FIGURE B-27 BIOS Setup Utility: Server - Clear SP Event Log B–23 FIGURE B-28 BIOS Setup Utility: Security -Menu B–24 FIGURE B-29 BIOS Setup Utility: Exit B–25 FIGURE B-30 BIOS Setup Utility: Exit - Save Configuration Changes B–25 FIGURE B-31 BIOS Setup Utility: Exit - Discard Changes B–26...
  • Page 16 Sun Netra X4250 Server Service Manual • May 2010...
  • Page 17 Video Connector Signals A–6 TABLE A-9 Alarm Connector Signals A–7 TABLE A-10 USB Connector Pin Signals A–8 TABLE B-1 Sun Netra X4250 NIC Naming B–3 TABLE B-2 BIOS Setup Screens Summary B–4 TABLE B-3 POST Codes B–35 TABLE B-4 POST Code Checkpoints B–37...
  • Page 18 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 19: Preface

    Preface This service manual provides detailed procedures that describe the removal and replacement of replaceable parts in the Sun Netra X4250 server from Oracle. This manual also includes diagnostics information and procedures. This document is written for technicians, system administrators, authorized service providers (ASPs), and users who have advanced experience troubleshooting and replacing hardware.

  • Page 20: Typographic Conventions

    To delete a file, type rm filename. Note – Characters display differently depending on browser settings. If characters do not display correctly, change the character encoding in your browser to Unicode UTF-8. Sun Netra X4250 Server Service Manual • May 2010...

  • Page 21: Related Documentation

    Sun Netra X4250 Server Site Planning Guide 820-4053 Online Installation Sun Netra X4250 Server Installation Guide 820-4055 Online Issues & updates Sun Netra X4250 Server Product Notes 820-4059 Online System Sun Integrated Lights Out Manager 2.0 User’s Guide 820-1188 Online management Addendum to the Sun Integrated Lights Out Manager 2.0 User’s...

  • Page 22: Documentation Feedback

    Submit comments about this document by clicking Feedback[+] link at http://docs.sun.com/app/docs. Include the title and part number of your document with your feedback: Sun Netra X4250 Server Service Manual, part number 820-4056-11 xxii Sun Netra X4250 Server Service Manual • May 2010...

  • Page 23: Sun Netra X4250 Server Overview

    Section 1.2, “Server Diagnostics Overview” on page 1-7 ■ Section 1.3, “Memory Configuration and Fault Handling” on page 1-14 ■ Product Description The Sun Netra X4250 server ( ) is a 2-rack unit (2U) server. FIGURE 1-1 Sun Netra X4250 Server FIGURE 1-1...

  • Page 24: Features At A Glance

    The Sun Netra X4250 server is a scalable, reliable, high-performance, entry-level server, optimized for enterprise data centers. The server offers the following key features: ® ® Single or dual Intel quad core, 2.13 GHz processors for Xeon L5408 ■ high-throughput and energy savings.
  • Page 25 (such as device drivers) must also be provided for a PCI card to function in the server. Refer to the specifications and documentation for a given PCI card to determine if the required drivers are provided that enable the card to function in this server. Chapter 1 Sun Netra X4250 Server Overview...

  • Page 26: Chassis Controls, Leds, And Connectors

    Also displayed with front bezel installed, see Hard drive 1 HDD 1 Hard drive 0 HDD 0 Hard drive LEDs Top to bottom – OK to Remove LED, Service Required LED, Power OK LED Sun Netra X4250 Server Service Manual • May 2010...

  • Page 27: Front Panel With Bezel Removed And Four Hdds

    Hard drive 1 HDD 1 Hard drive 0 HDD 0 Hard drive LEDs Top to bottom – OK to Remove LED, Fault LED, Activity LED Rear Panel Cable Connectors and LEDs FIGURE 1-5 Chapter 1 Sun Netra X4250 Server Overview...

  • Page 28: Server Diagnostics Overview

    There are a variety of diagnostic tools, commands, and indicators you can use to monitor and troubleshoot a server: LEDs These indicators provide a quick visual notification of the status of the – ■ server and of some of the FRUs. Sun Netra X4250 Server Service Manual • May 2010...

  • Page 29: Server Leds

    The seven front panel LEDs ( ) are located in the upper left corner of the FIGURE 1-6 server chassis. Three of these LEDs are also provided on the rear panel ( FIGURE 1-7 Chapter 1 Sun Netra X4250 Server Overview...

  • Page 30: Figure 1-6 Location Of The Bezel Server Status And Alarm Status Leds

    User Alarm Status Indicator Amber Minor Alarm Status Indicator Amber Major Alarm Status Indicator Critical Alarm Status Indicator Locator LED Button White Service Required LED Amber Activity LED Green Power button Sun Netra X4250 Server Service Manual • May 2010...
  • Page 31 Note – The PCI card slots include two PCIe 15W (slots 1 and 2), one PCI-X 15W (slot 3), one PCI-X 25W (slot 4), and one PCIe 25W (slot 5) for a total of 5 PCI slots. Chapter 1 Sun Netra X4250 Server Overview...
  • Page 32 • Slow blink – Indicates that a normal transitory activity is taking place. The system diagnostics might be running, or the system might be booting. 1-10 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 33: Hard Drive Leds

    Flashing – The drive is processing a command. Off – Power is off. 1.2.1.3 Power Supply LEDs The power supply LEDs ( ) are located on the rear of each power supply. FIGURE 1-9 Chapter 1 Sun Netra X4250 Server Overview 1-11...

  • Page 34: Ethernet Port Leds

    The ILOM management Ethernet port and the four 10/100/1000 Mbps Ethernet ports each have two LEDs, as shown in and described in the associated Figure FIGURE 1-10 Legend. Ethernet Port LEDs FIGURE 1-10 1-12 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 35: Sun Integrated Lights Out Manager (Ilom)

    ■ console Serves as an integration point for other management tools ■ Enables the download of service processor (SP) firmware and BIOS changes ■ Manages the inventory of hot-pluggable system components ■ Chapter 1 Sun Netra X4250 Server Overview 1-13...

  • Page 36: Post And Bios

    In the server memory there are 16 slots that hold DDR-2 memory FB-DIMMs in the following FB-DIMM sizes: 1 Gbyte (maximum of 16 Gbyte) ■ 2 Gbyte (maximum of 32 Gbyte) ■ 4 Gbyte (maximum of 64 Gbyte) ■ 1-14 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 37: Memory Fault Handling

    The server uses an advanced ECC technology, called chipkill, that corrects up to 4 bits in error on nibble boundaries, as long as all of the bits are in the same DRAM. If a DRAM fails, the FB-DIMM continues to function. Chapter 1 Sun Netra X4250 Server Overview 1-15...
  • Page 38 1-16 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 39: Initial Inspection Of The Server

    C H A P T E R Initial Inspection of the Server This chapter includes the following topics: Section 2.1, “Service Troubleshooting Flowchart” on page 2-1 ■ Section 2.2, “Gathering Service Information” on page 2-2 ■ Section 2.3, “System Inspection” on page 2-2 ■...

  • Page 40: Gathering Service Information

    If the server does not power on, check the following: ■ 1. Check that AC or DC power cords are attached firmly to the server’s power supplies and to the AC or DC sources. Sun Netra X4250 Server Service Manual • May 2010...

  • Page 41: Externally Inspecting The Server

    2. Check that the main cover is firmly in place. An intrusion switch on the motherboard automatically shuts down the server power to Standby mode when the cover is removed. 2.3.2 Externally Inspecting the Server 1. Inspect the external status indicator LEDs, which can indicate component malfunction.

  • Page 42: Figure 2-1 Server Front Panel

    3. Inspect the internal status indicator LEDs. These can indicate component malfunction. For the LED locations and descriptions of their behavior, see the service procedures for the motherboard CRUs and FRUs. Sun Netra X4250 Server Service Manual • May 2010...
  • Page 43 Note – The server must be in standby power mode for viewing the internal LEDs. You can hold down the Locator LED button on the server back panel or front panel for 5 seconds to initiate a “push-to-test” mode that illuminates all other LEDs both inside and outside of the chassis for 15 seconds.
  • Page 44 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 45: Preparing For Service

    C H A P T E R Preparing for Service This chapter describes safety considerations and provides prerequisite procedures and information to replace components within the server. Topics include: Section 3.1, “Safety Information” on page 3-1 ■ Section 3.2, “Required Tools” on page 3-3 ■...

  • Page 46: Safety Symbols

    Then disconnect the power cords from the server. Following this practice equalizes the electrical potentials between you and the server. 3.1.2.2 Use an Antistatic Mat Place ESD-sensitive components such as the motherboard, memory, and other PCB cards on an antistatic mat. Sun Netra X4250 Server Service Manual • May 2010...

  • Page 47: Required Tools

    Required Tools The server can be serviced with the following tools: Antistatic wrist strap ■ Antistatic mat ■ No. 2 Phillips screwdriver ■ Prerequisite Tasks for Component Replacement Before you can remove and install components that are inside the server, you must perform the following procedures: Section 3.3.1, “Powering Off the Server”...

  • Page 48: Emergency Shutdown

    The Power OK LED flashes during standby power mode. To completely power off the server, you must disconnect the AC or DC power cords from the back of the power supplies. Sun Netra X4250 Server Service Manual • May 2010...

  • Page 49: Disconnecting Cables From The Server

    3.3.2 Disconnecting Cables From the Server Caution – The system supplies standby power to the circuit boards even when the system is powered off. 1. Label all cables connected to the server. 2. Disconnect the following cables as appropriate: PCI-X 3 ■...

  • Page 50: Removing The Server From The Rack

    CMA from the rail assembly (on the right side from the rear of the rack). The CMA is still attached to the cabinet, but the server chassis is now disconnected from the CMA. Sun Netra X4250 Server Service Manual • May 2010...

  • Page 51: Performing Antistatic Measures

    Locating the Metal Lever FIGURE 3-2 Caution – The server weighs approximately 40 lb (18 kg). The next step requires two people to dismount and carry the chassis. 5. From the front of the server, pull the release tabs forward and pull the server forward until it is free of the rack rails.

  • Page 52: Removing The Top Cover

    2. While pressing the top cover release button, slide the cover toward the rear of the server. 3. Lift the cover off the chassis and set the cover aside. 4. If necessary, remove the PCI mezzanine. Section 3.3.6, “Removing the PCI Mezzanine” on page 3-9. Sun Netra X4250 Server Service Manual • May 2010...

  • Page 53: Removing The Pci Mezzanine

    3.3.6 Removing the PCI Mezzanine The PCI mezzanine is a carrier for the PCI-X and PCIe cards. Remove the PCI mezzanine to replace the following components: PCIe card ■ LED board ■ FB-DIMM/CPU duct ■ Alarm board ■ FB-DIMMs ■ Motherboard assembly ■...

  • Page 54: Figure 3-5 Removing Screws And Lifting The Pci Mezzanine

    Removing Screws and Lifting the PCI Mezzanine FIGURE 3-5 5. Lift the PCI mezzanine away from the chassis and place it on an antistatic mat. You are now ready to replace components. 3-10 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 55: Field-Replaceable Units

    Field-Replaceable Units identifies the field-replaceable units (FRUs) in the server. FIGURE 3-6 TABLE 3-1 Field-Replaceable Units FIGURE 3-6 Chapter 3 Preparing for Service 3-11...
  • Page 56 Section 6.2, “Replacing a The 650W power supplies provide -3.3 unit (PSU) Power Supply” on page 6-3 VDC standby power at 3 @ 3 Amps and 12 VDC at 25 Amps. 3-12 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 57: Table 3-1 Server Fru List

    Server FRU List (Continued) TABLE 3-1 Replacement Instructions Description FRU Name 14 Motherboard Section 5.5, “Replacing the Must be removed before removing the assembly Motherboard Assembly” on power distribution board. page 5-27 15 PCI riser Section 5.1.3, “Replacing the Houses and connects the bottom PCI assembly Lower PCIe or SAS cards...
  • Page 58 3-14 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 59: Replacing Storage Components

    C H A P T E R Replacing Storage Components This chapter provides instructions for replacing nonvolatile data storage components. Topics include: Section 4.1, “Replacing a Hard Drive” on page 4-1 ■ Section 4.2, “Replacing the Optical Media Drive” on page 4-6 ■...

  • Page 60: Removing A Hard Drive

    1. Press the green tabs on either side of the bezel, and pull forward and down FIGURE 4-1 Opening the Bezel FIGURE 4-1 2. Identify the location of the hard drive that you want to remove ( FIGURE 4-2 FIGURE 4-3 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 61: Figure 4-2 Locations Of Hdds On 2 Hdd Server

    Locations of HDDs on 2 HDD Server FIGURE 4-2 Figure Legend Hard Drive 1 (HDD1) Hard Drive 0 (HDD0) Locations of HDDs on 4 HDD Server FIGURE 4-3 Figure Legend Hard Drive 2 (HDD2) Hard Drive 3 (HDD3) Hard Drive 1 (HDD1) Hard Drive 0 (HDD0) 3.

  • Page 62: Figure 4-4 Opening Hard Drive Latch

    Caution – The latch is not an ejector. Do not bend the latch too far to the left. Doing so can damage the latch. 5. Grasp the latch and pull the drive out of the drive slot ( FIGURE 4-5 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 63: Installing A Hard Drive

    Removing Hard Drive FIGURE 4-5 6. Consider your next steps: If you are replacing the hard drive, continue to Section 4.1.2, “Installing a Hard ■ Drive” on page 4-5. If you are not replacing the hard drive, perform administrative tasks to configure ■...

  • Page 64: Replacing The Optical Media Drive

    Section 3.3.5, “Removing the Top Cover” on page 3-8 ■ 2. Open the bezel. 3. Push the release tab to the left and pull the probe forward, freeing the optical media drive ( FIGURE 4-7 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 65: Installing The Optical Media Drive

    Releasing the Optical Media Drive FIGURE 4-7 4. Remove the optical media drive from the media bay assembly and set the drive aside on an antistatic mat. 5. Consider your next step: If you removed the optical media drive as part of another procedure, return to that ■...

  • Page 66: Replacing The Media Bay Assembly

    Section 3.3.2, “Disconnecting Cables From the Server” on page 3-5 ■ Section 3.3.3, “Removing the Server From the Rack” on page 3-6 ■ Section 3.3.4, “Performing Antistatic Measures” on page 3-7 ■ Sun Netra X4250 Server Service Manual • May 2010...

  • Page 67: Figure 4-9 Media Bay Assembly Cables

    Section 3.3.5, “Removing the Top Cover” on page 3-8 ■ 2. Remove the optical media drive and the hard drives. See: Section 4.2.1, “Removing the Optical Media Drive” on page 4-6 ■ Section 4.1.1, “Removing a Hard Drive” on page 4-2 ■...

  • Page 68: Figure 4-10 Loosening The Media Bay Assembly Screws And Lifting From Chassis

    If you removed the media bay assembly as part of another procedure, return to ■ that procedure. Otherwise, continue to Section 4.3.2, “Installing the Media Bay Assembly” on ■ page 4-11. 4-10 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 69: Installing The Media Bay Assembly

    4.3.2 Installing the Media Bay Assembly 1. Remove the replacement media bay assembly from its packaging and place it on an antistatic mat. 2. Move the cables as far out of the way as possible. 3. If disconnected, reconnect the media bay assembly ribbon cable to the PDB. Arrange the cable where it can be reconnected to the assembly after it is reseated.

  • Page 70: Figure 4-12 Connecting The Media Bay Assembly Cables

    Section 7.1.4, “Reinstalling the Server Chassis in the Rack” on page 7-4 ■ Section 7.1.5, “Reconnecting Cables to the Server” on page 7-7 ■ Section 7.1.6, “Powering On the Server” on page 7-8 ■ 4-12 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 71: Replacing Motherboard Assembly Components

    C H A P T E R Replacing Motherboard Assembly Components This chapter describes how to remove components from the motherboard assembly and how to remove the motherboard assembly itself. Topics include: Section 5.1, “Replacing PCI-X and PCIe Cards” on page 5-1 ■...

  • Page 72: Replacing Pci-X 4 And Pcie 5 Cards

    Removing the PCI-X 4 and PCIe 5 Cards 1. Prepare the server for PCI card removal. See: Section 3.3.1, “Powering Off the Server” on page 3-3 ■ Section 3.3.2, “Disconnecting Cables From the Server” on page 3-5 ■ Sun Netra X4250 Server Service Manual • May 2010...

  • Page 73: Figure 5-2 Upper Pci Card Retainers And Securing Screws

    Section 3.3.3, “Removing the Server From the Rack” on page 3-6 ■ Section 3.3.4, “Performing Antistatic Measures” on page 3-7 ■ Section 3.3.5, “Removing the Top Cover” on page 3-8 ■ 2. With the PCI mezzanine installed and cabled, identify which card is to be removed.

  • Page 74: Figure 5-3 Removing Pci-X 4 And Pcie 5 Cards From The Pci Mezzanine

    Section 7.1.4, “Reinstalling the Server Chassis in the Rack” on page 7-4 ■ Section 7.1.5, “Reconnecting Cables to the Server” on page 7-7 ■ Section 7.1.6, “Powering On the Server” on page 7-8 ■ Sun Netra X4250 Server Service Manual • May 2010...

  • Page 75: Installing The Pci-X 4 And Pcie 5 Cards

    5.1.1.2 Installing the PCI-X 4 and PCIe 5 Cards 1. Prepare the server for PCI card installation. See: Section 3.3.1, “Powering Off the Server” on page 3-3 ■ Section 3.3.2, “Disconnecting Cables From the Server” on page 3-5 ■ Section 3.3.3, “Removing the Server From the Rack” on page 3-6 ■...

  • Page 76: Replacing The Pci-X 3 Card

    The screws are captive and cannot be completely removed from the PCI mezzanine. 4. Slide the card to the left and lift it out of the PCI mezzanine ( FIGURE 5-3 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 77: Installing The Pci-X 3 Card

    Removing the PCI-X 3 Card From the PCI Mezzanine FIGURE 5-5 Set the card aside on an antistatic mat. 5. Consider your next step: If you are replacing the card, continue to Section 5.1.2.2, “Installing the PCI-X 3 ■ Card” on page 5-7.

  • Page 78: Figure 5-6 Installing The Pci-X 3 Card In The Pci Mezzanine

    Section 7.1.4, “Reinstalling the Server Chassis in the Rack” on page 7-4 ■ Section 7.1.5, “Reconnecting Cables to the Server” on page 7-7 ■ Section 7.1.6, “Powering On the Server” on page 7-8 ■ Sun Netra X4250 Server Service Manual • May 2010...

  • Page 79: Replacing The Lower Pcie Or Sas Controller Cards

    5.1.3 Replacing the Lower PCIe or SAS Controller Cards Note – The maximum power for PCI cards in slots PCIe 1 and PCIe 2 is 25 watts. PCIe 1 and PCIe 2 slots only accept PCI cards. The SAS controller is installed in slot 5.1.3.1 Removing the Lower PCIe and SAS Controller Cards 1.

  • Page 80: Figure 5-7 Removing Lower Pcie And Sas Controller Cards

    Section 7.1.4, “Reinstalling the Server Chassis in the Rack” on page 7-4 ■ Section 7.1.5, “Reconnecting Cables to the Server” on page 7-7 ■ Section 7.1.6, “Powering On the Server” on page 7-8 ■ 5-10 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 81: Installing The Lower Pcie Or Sas Controller Cards

    5.1.3.2 Installing the Lower PCIe or SAS Controller Cards 1. Prepare the server for PCI card installation. See: Section 3.3.1, “Powering Off the Server” on page 3-3 ■ Section 3.3.2, “Disconnecting Cables From the Server” on page 3-5 ■ Section 3.3.3, “Removing the Server From the Rack” on page 3-6 ■...

  • Page 82: Figure 5-8 Installing Lower Pcie And Sas Controller Cards

    Section 7.1.4, “Reinstalling the Server Chassis in the Rack” on page 7-4 ■ Section 7.1.5, “Reconnecting Cables to the Server” on page 7-7 ■ Section 7.1.6, “Powering On the Server” on page 7-8 ■ 5-12 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 83: Replacing The Air Duct

    Replacing the Air Duct 5.2.1 Removing the Air Duct 1. Prepare the server for air duct removal. See: Section 3.3.1, “Powering Off the Server” on page 3-3 ■ Section 3.3.2, “Disconnecting Cables From the Server” on page 3-5 ■ Section 3.3.3, “Removing the Server From the Rack” on page 3-6 ■...

  • Page 84: Installing The Air Duct

    2. With the duct at a 45 degree angle, position the pin holes in the duct to align with the pins of the chassis ( FIGURE 5-10 3. Lower the duct to the horizontal position until the tab secures in place FIGURE 5-10 5-14 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 85: Figure 5-10 Installing The Air Duct

    Installing the Air Duct FIGURE 5-10 4. Consider your next step: If you installed the air duct as part of another procedure, return to that procedure. ■ Otherwise, perform the following tasks to bring the server back online: ■ Section 7.1.1, “Installing the PCI Mezzanine” on page 7-1 ■...

  • Page 86: Replacing Fb-Dimms

    3-2. 5.3.1 Identifying Faulty FB-DIMMs The Sun Netra X4250 server Service Required LED is lit if the system detects a FB-DIMM fault. To use the rear panel Locator button to identify faulty FB-DIMMs: 1. Unplug all power cords from the rear panel.

  • Page 87: Fb-Dimm Guidelines

    5.3.2 FB-DIMM Guidelines Use the FB-DIMM guidelines, , and to help you plan the FIGURE 5-12 TABLE 5-1 memory configuration of your server. There is a 2 DIMM minimum and 16 DIMM maximum per system, regardless of ■ the number of processors. DIMMs must be populated in identical pairs.

  • Page 88: Figure 5-12 Fb-Dimm Layout

    FIGURE 5-12 FB-DIMM Branch Number, Channel Number,and ILOM Address TABLE 5-1 Branch Number Channel Number ILOM Address Branch 0 Channel A /SYS/MB/MCH/DA0 /SYS/MB/MCH/DA1 /SYS/MB/MCH/DA2 /SYS/MB/MCH/DA3 Channel B /SYS/MB/MCH/DB0 /SYS/MB/MCH/DB1 /SYS/MB/MCH/DB2 /SYS/MB/MCH/DB3 5-18 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 89: Removing Fb-Dimms

    FB-DIMM Branch Number, Channel Number,and ILOM Address (Continued) TABLE 5-1 Branch Number Channel Number ILOM Address Branch 1 Channel C /SYS/MB/MCH/DC0 /SYS/MB/MCH/DC1 /SYS/MB/MCH/DC2 /SYS/MB/MCH/DC3 Channel D /SYS/MB/MCH/DD0 /SYS/MB/MCH/DD1 /SYS/MB/MCH/DD2 /SYS/MB/MCH/DD3 Note – FB-DIMM names in ILOM messages are displayed with the full name, such /SYS/MB/MCH/DD0 5.3.3 Removing FB-DIMMs...

  • Page 90: Figure 5-13 Removing Fb-Dimms

    7. Grasp the top corners of the faulty FB-DIMM and remove it from the server. Removing FB-DIMMs FIGURE 5-13 8. Place the FB-DIMM on an antistatic mat. 9. Repeat Step 6 through Step 8 to remove any additional FB-DIMMs. 5-20 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 91: Installing Fb-Dimms

    5.3.4 Installing FB-DIMMs Caution – Ensure that all power is removed from the server before removing or installing FB-DIMMs, or damage to the FB-DIMMs might occur. You must disconnect all power cables from the system before performing this procedure. 1. Unpackage the replacement FB-DIMMs and place them on an antistatic mat. Tip –...

  • Page 92: Figure 5-14 Installing Fb-Dimms

    Section 7.1.4, “Reinstalling the Server Chassis in the Rack” on page 7-4 ■ Section 7.1.5, “Reconnecting Cables to the Server” on page 7-7 ■ Section 7.1.6, “Powering On the Server” on page 7-8 ■ 5-22 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 93: Installing Additional Fb-Dimms

    5.3.5 Installing Additional FB-DIMMs Before you begin, see Section 5.3.2, “FB-DIMM Guidelines” on page 5-17, for information about FB-DIMM configuration guidelines. Caution – Ensure that all power is removed from the server before installing FB-DIMMs or damage to the FB-DIMMs might occur. You must disconnect all power cables from the system before performing this procedure.

  • Page 94: Removing The Battery

    Section 3.3.5, “Removing the Top Cover” on page 3-8 ■ Section 3.3.6, “Removing the PCI Mezzanine” on page 3-9 ■ 2. Pry the battery out of the service processor board using a small flat-blade screwdriver ( FIGURE 5-15 5-24 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 95: Installing The Battery

    Prying the Battery From the Motherboard FIGURE 5-15 3. Set the battery aside on an antistatic mat. 4. Continue to Section 5.4.2, “Installing the Battery” on page 5-25. 5.4.2 Installing the Battery Note – The battery is a CR2032 or equivalent. 1.

  • Page 96: Figure 5-16 Inserting The Battery Into The Service Processor Board

    Section 7.1.4, “Reinstalling the Server Chassis in the Rack” on page 7-4 ■ Section 7.1.5, “Reconnecting Cables to the Server” on page 7-7 ■ Section 7.1.6, “Powering On the Server” on page 7-8 ■ 5-26 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 97: Replacing The Motherboard Assembly

    Replacing the Motherboard Assembly 5.5.1 Removing the Motherboard Assembly 1. Prepare the server for motherboard assembly removal. See: Section 3.3.1, “Powering Off the Server” on page 3-3 ■ Section 3.3.2, “Disconnecting Cables From the Server” on page 3-5 ■ Section 3.3.3, “Removing the Server From the Rack” on page 3-6 ■...

  • Page 98: Figure 5-17 Removing The Cables Connected To The Motherboard

    Removing the Cables Connected to the Motherboard FIGURE 5-17 4. Loosen or remove the screws that secure the motherboard assembly to the chassis ( FIGURE 5-18 5-28 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 99: Figure 5-18 Removing The Motherboard Assembly Screws

    Removing the Motherboard Assembly Screws FIGURE 5-18 5. Loosen the two captive screws at the center of the motherboard assembly FIGURE 5-18 6. Lift slightly and slide the motherboard assembly forward approximately one inch (25.4 mm) ( FIGURE 5-19 7. Lift up on the right edge to approximately a 45 degree angle ( FIGURE 5-19 8.

  • Page 100: Installing The Motherboard Assembly

    2. Lower the left edge of the motherboard assembly into the chassis, then the entire board, and while slightly elevated, slide the motherboard assembly to the back of the chassis ( FIGURE 5-20 Installing the Motherboard Assembly Into the Chassis FIGURE 5-20 5-30 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 101: Figure 5-21 Installing The Motherboard Assembly Screws

    3. Align the motherboard assembly screw holes over the chassis standoffs. 4. Tighten the two captive screws at the center of the motherboard assembly FIGURE 5-21 Installing the Motherboard Assembly Screws FIGURE 5-21 5. Install the two power screws and four other screws that secure the motherboard assembly to the chassis ( FIGURE 5-21 6.

  • Page 102: Figure 5-22 Reconnecting The Cables To The Motherboard Assembly

    Section 7.1.3, “Removing Antistatic Measures” on page 7-4 ■ Section 7.1.4, “Reinstalling the Server Chassis in the Rack” on page 7-4 ■ Section 7.1.5, “Reconnecting Cables to the Server” on page 7-7 ■ 5-32 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 103: Replacing Cpus

    Section 7.1.6, “Powering On the Server” on page 7-8 ■ Replacing CPUs The following topics are covered: Section 5.6.1, “Removing a CPU” on page 5-33 ■ Section 5.6.2, “Installing a CPU FRU” on page 5-34 ■ Section 5.6.3, “Installing an Optional CPU” on page 5-35 ■...

  • Page 104: Installing A Cpu Fru

    Section 7.1.3, “Removing Antistatic Measures” on page 7-4 ■ Section 7.1.4, “Reinstalling the Server Chassis in the Rack” on page 7-4 ■ Section 7.1.5, “Reconnecting Cables to the Server” on page 7-7 ■ 5-34 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 105: Installing An Optional Cpu

    Section 7.1.6, “Powering On the Server” on page 7-8 ■ 5.6.3 Installing an Optional CPU 1. Prepare the server for service. See: Section 3.3.1, “Powering Off the Server” on page 3-3 ■ Section 3.3.2, “Disconnecting Cables From the Server” on page 3-5 ■...

  • Page 106: Resetting Passwords And Clearing Cmos Nvram

    Section 3.3.6, “Removing the PCI Mezzanine” on page 3-9 ■ 2. Locate the jumper J23. Access the J23 jumper on the rear of the motherboard, on the opposite of the power supply unit. 5-36 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 107: Resetting Cmos Nvram Using A Jumper

    3. Place the jumper on position 2-4. 4. Power on the server and boot until you see a message that the password has been cleared. 5. Power off the server, and remove AC power. 6. Remove the jumper from position 2-4, and replace it back to its original position.
  • Page 108 Section 7.1.4, “Reinstalling the Server Chassis in the Rack” on page 7-4 ■ Section 7.1.5, “Reconnecting Cables to the Server” on page 7-7 ■ Section 7.1.6, “Powering On the Server” on page 7-8 ■ CMOS NVRAM is cleared. 5-38 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 109: Replacing Chassis Components

    C H A P T E R Replacing Chassis Components This chapter provides instructions for replacing chassis components. Topics include: Section 6.1, “Replacing the Air Filter” on page 6-1 ■ Section 6.2, “Replacing a Power Supply” on page 6-3 ■ Section 6.3, “Replacing the System Fan Assembly”...

  • Page 110: Installing The Air Filter

    Installing the Air Filter 1. Remove the replacement air filter from its packaging. 2. Insert the air filter into the bezel ( FIGURE 6-2 3. Close the bezel ( FIGURE 6-2 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 111: Replacing A Power Supply

    Installing the Air Filter and Closing the Bezel FIGURE 6-2 Replacing a Power Supply The server’s redundant hot-swappable power supplies enable you to remove and replace a power supply without shutting the server down, provided that the other power supply is online and working. The following LEDs are lit when a power supply fault is detected: Front and rear Service Required LEDs ■...

  • Page 112: Removing A Power Supply

    <PSn> is safe to remove. In this command, PSn is the identifier for the power supply you plan to remove, either PS0 or PS1. 3. Disconnect the power cord from the faulty power supply. Sun Netra X4250 Server Service Manual • May 2010...

  • Page 113: Installing A Power Supply

    4. Grasp the power supply handle and push the power supply latch to the right FIGURE 6-4 5. Pull the power supply out of the chassis ( FIGURE 6-4 Removing a Power Supply FIGURE 6-4 6. Continue to Section 6.2.2, “Installing a Power Supply” on page 6-6.

  • Page 114: Replacing The System Fan Assembly

    Section 3.3.3, “Removing the Server From the Rack” on page 3-6 ■ Section 3.3.4, “Performing Antistatic Measures” on page 3-7 ■ Section 3.3.5, “Removing the Top Cover” on page 3-8 ■ Sun Netra X4250 Server Service Manual • May 2010...

  • Page 115: Figure 6-6 Disconnecting The System Fan Assembly Cable

    2. Disconnect the fan assembly cable from the power board ( FIGURE 6-6 Disconnecting the System Fan Assembly Cable FIGURE 6-6 3. Remove the fan assembly cable from the cable guides. 4. Insert your forefinger and thumb into the holes at the top of the fan assembly, squeeze your fingers together, and lift the fan assembly from the chassis FIGURE 6-7 Chapter 6...

  • Page 116: Installing The System Fan Assembly

    2. Insert your forefinger and thumb into the holes at the top of the fan assembly, squeeze your fingers together, and lower the fan assembly into the chassis FIGURE 6-8 3. Reconnect the fan assembly cable to the power board ( FIGURE 6-8 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 117: Replacing The Hard Drive Fan Assembly

    Installing the System Fan Assembly Into the Chassis FIGURE 6-8 4. Route the fan assembly cable back into the cable guides. 5. Consider your next step: If you installed the fan assembly as part of another procedure, return to that ■...

  • Page 118: Figure 6-9 Disconnecting The Hard Drive Fan Assembly Cable

    3. Carefully lift the hard drive fan assembly cable from the cable guides. 4. Push the release button on the hard drive fan bracket, and pivot the bracket backwards ( FIGURE 6-10 6-10 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 119: Figure 6-10 Releasing The Hard Drive Fan Bracket

    Releasing the Hard Drive Fan Bracket FIGURE 6-10 5. Slide the bracket forward and lift the hard drive fan assembly out ( FIGURE 6-11 Chapter 6 Replacing Chassis Components 6-11...

  • Page 120: Installing The Hard Drive Fan Assembly

    3. Pivot the hard drive fan bracket toward the rear of server until the bracket clicks. 4. Connect the hard drive fan assembly cable to the power board ( FIGURE 6-12 6-12 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 121: Replacing The Fb-Dimm Fan Assembly

    Lowering the Hard Drive Fan Assembly and Connecting the Cable FIGURE 6-12 5. Route the hard drive fan assembly cable back into the cable guides. 6. Perform the following tasks to bring the server back online: Section 7.1.2, “Installing the Top Cover” on page 7-3 ■...

  • Page 122: Removing The Fb-Dimm Fan Assembly

    Section 7.1.5, “Reconnecting Cables to the Server” on page 7-7 ■ Section 7.1.6, “Powering On the Server” on page 7-8 ■ Replacing the Alarm Board 6.6.1 Removing the Alarm Board 1. Prepare the server for alarm board removal. See: 6-14 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 123: Figure 6-13 Disconnecting The Cables From The Alarm Board

    Section 3.3.1, “Powering Off the Server” on page 3-3 ■ Section 3.3.2, “Disconnecting Cables From the Server” on page 3-5 ■ Section 3.3.3, “Removing the Server From the Rack” on page 3-6 ■ Section 3.3.4, “Performing Antistatic Measures” on page 3-7 ■...

  • Page 124: Installing The Alarm Board

    1. Remove the replacement alarm board from its packaging and place it on an antistatic mat. 2. Seat the alarm board back into the chassis, and tighten the four alarm board screws. 3. Reconnect the alarm board cables ( FIGURE 6-15 6-16 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 125: Replacing The Led Board

    Reconnecting the Alarm Board Cables FIGURE 6-15 4. Route the cables into the cable guides. 5. Consider your next step: If you installed the alarm board as part of another procedure, return to that ■ procedure. Otherwise, perform the following tasks to bring the server back online: ■...

  • Page 126: Figure 6-16 Removing The Led Board

    FIGURE 6-16 Removing the LED Board FIGURE 6-16 5. Carefully lift the LED board and cable from the cable clips. 6. Disconnect the cable from the LED board ( FIGURE 6-17 6-18 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 127: Installing The Led Board

    Disconnecting Cable From the LED Board FIGURE 6-17 7. Set the LED board aside on an antistatic mat. 8. Continue to Section 6.7.2, “Installing the LED Board” on page 6-19. 6.7.2 Installing the LED Board 1. Remove the replacement LED board from its packaging and place it on an antistatic mat.

  • Page 128: Figure 6-18 Connecting Cable To The Led Board

    3. Insert the tab on the LED board into the slot on the chassis ( FIGURE 6-19 4. Swing the LED board right to the chassis and tighten the thumbscrew FIGURE 6-19 6-20 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 129: Figure 6-19 Inserting The Led Board Tab And Tightening The Thumbscrew

    Inserting the LED Board Tab and Tightening the Thumbscrew FIGURE 6-19 5. Route the LED board cable back into the cable guides. 6. Install the system fan assembly. Section 6.3.2, “Installing the System Fan Assembly” on page 6-8. 7. Install the air duct. Section 5.2.2, “Installing the Air Duct”...

  • Page 130: Replacing The Power Distribution Board

    Section 4.1.1, “Removing a Hard Drive” on page 4-2 ■ Section 4.3.1, “Removing the Media Bay Assembly” on page 4-8 ■ 3. Remove the screws that secure the power board to the chassis ( FIGURE 6-20 6-22 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 131: Figure 6-20 Removing The Pdb Screws

    Removing the PDB Screws FIGURE 6-20 4. Lift the PDB out of the chassis and set it aside on an antistatic mat ( FIGURE 6-21 Chapter 6 Replacing Chassis Components 6-23...

  • Page 132: Installing The Power Distribution Board

    5. Perform the following tasks to bring the server back online: Section 7.1.2, “Installing the Top Cover” on page 7-3 ■ Section 7.1.3, “Removing Antistatic Measures” on page 7-4 ■ 6-24 Sun Netra X4250 Server Service Manual • May 2010...
  • Page 133 Section 7.1.4, “Reinstalling the Server Chassis in the Rack” on page 7-4 ■ Section 7.1.5, “Reconnecting Cables to the Server” on page 7-7 ■ Section 7.1.6, “Powering On the Server” on page 7-8 ■ Chapter 6 Replacing Chassis Components 6-25...
  • Page 134 6-26 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 135: Finishing Up

    C H A P T E R Finishing Up This chapter describes tasks to perform after replacing components within the server. Topics include: Section 7.1, “Tasks for Finishing Up” on page 7-1 ■ Tasks for Finishing Up After replacing components inside of the server, perform the following tasks: Section 7.1.1, “Installing the PCI Mezzanine”...

  • Page 136: Figure 7-1 Lowering The Pci Mezzanine And Tightening The Screws

    3. Tighten the PCI mezzanine screws ( FIGURE 7-1 Lowering the PCI Mezzanine and Tightening the Screws FIGURE 7-1 4. Reconnect the PCI mezzanine cable ( FIGURE 7-2 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 137: Figure 7-2 Reconnecting The Pci Mezzanine Cable

    Reconnecting the PCI Mezzanine Cable FIGURE 7-2 5. Install the top cover. Section 7.1.2, “Installing the Top Cover” on page 7-3. 7.1.2 Installing the Top Cover 1. Place the top cover on the chassis. Set the cover down so that it hangs over the rear of the server by about an inch (25 mm).

  • Page 138: Removing Antistatic Measures

    7.1.4 Reinstalling the Server Chassis in the Rack 1. On the rack, ensure that the rails are extended. 2. Place the ends of the chassis mounting brackets into the slide rails. Sun Netra X4250 Server Service Manual • May 2010...

  • Page 139: Figure 7-4 Returning The Server To The Rack

    Returning the Server to the Rack FIGURE 7-4 3. Slide the server into the rack until the brackets lock into place. 4. Release the slide rails from the fully extended position by pushing the release levers on the side of each rail ( FIGURE 7-5 Chapter 7 Finishing Up...

  • Page 140: Figure 7-5 Release Levers

    Note – Refer to the server installation guide for detailed CMA installation instructions. a. Insert the smaller extension into the clip located at the end of the mounting bracket ( FIGURE 7-6 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 141: Reconnecting Cables To The Server

    Installing the CMA FIGURE 7-6 b. Plug the CMA rail extension into the end of the left sliding rail assembly. The tab at the front of the rail extension clicks into place. 7. Reconnect the cables to the back of the server. Section 7.1.5, “Reconnecting Cables to the Server”...

  • Page 142: Figure 7-7 Powering On The Server

    Use the tip of a pen to press the power button on the bezel ( FIGURE 7-7 ■ Powering On the Server FIGURE 7-7 Power button Type the start /SP command to the system console. ■ For example: -> start /SP Sun Netra X4250 Server Service Manual • May 2010...

  • Page 143: Signal Pinouts

    A P P E N D I X Signal Pinouts This appendix gives the pinouts for the server rear ports and identifies connectors on various server boards. Topics include: Section A.1, “Gigabit Ethernet Ports” on page A-1 ■ Section A.2, “Network Management Port” on page A-2 ■...

  • Page 144: Network Management Port

    Caution – If you are planning to use the network management (NET MGT) port, you must use a shielded Ethernet cable to maintain your server’s NEBS compliance. The cable’s shield must be grounded at both ends. Network Management Port Pin Numbering FIGURE A-2 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 145: Table A-3 Network Management Connector Signals

    Network Management Connector Signals TABLE A-3 Signal Description Signal Description Transmit Data + Common Mode Termination Transmit Data – Receive Data – Receive Data + Common Mode Termination Common Mode Termination Common Mode Termination Serial Port The server has one serial port, labeled SER MGT. lists the default serial TABLE A-4 connection settings for the serial port.

  • Page 146: Serial Port

    A.3.1.1 RJ-45 to DB-9 Adapter Crossovers RJ-45 to DB-9 Adappter Crossovers TABLE A-6 Serial Port (RJ-45 Connector) DB-9 Adapter Signal Description Signal Description Signal Ground Signal Ground Signal Ground Signal Ground Sun Netra X4250 Server Service Manual • May 2010...

  • Page 147: Rj-45 To Db-25 Adapter Crossovers

    A.3.1.2 RJ-45 to DB-25 Adapter Crossovers RJ-45 to DB-25 Adapter Crossovers TABLE A-7 Serial Port (RJ-45 Connector) DB-25 Adapter Signal Description Signal Description Signal Ground Signal Ground Signal Ground Signal Ground Video Connector The video connector (VGA) is an HD-15 connector that can be accessed from the back panel.

  • Page 148: Alarm Port

    FIGURE A-5 TABLE A-9 describes the pin signals. Note – The alarm port relay contacts are rated for 100 V 0.2 A maximum. Alarm Port Pin Numbering FIGURE A-5 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 149: Usb Ports

    Alarm Connector Signals TABLE A-9 Signal Description Signal Description RESET0 ALARM1_NC − RESET0 ALARM1_COM RESET1 ALARM2_NO − RESET1 ALARM2_NC ALARM0_NO ALARM2_COM ALARM0_NC ALARM3_NO ALARM0_COM ALARM3_COM ALARM1_NO CHASSIS FRAME GND Each alarm has a corresponding alarm LED on the front panel: ALARM0 and the Critical LED ■...

  • Page 150: Table A-10 Usb Connector Pin Signals

    USB Connector Pin Signals TABLE A-10 Signal Description +5 V DAT- DAT+ Ground Sun Netra X4250 Server Service Manual • May 2010...

  • Page 151: Configuring Bios And Post

    This chapter describes how to view or modify the BIOS Setup Utility screens in the . The BIOS Setup utility reports system information and can be Sun Netra X4250 server used to configure the server BIOS settings. The Basic Input/Output System (BIOS) has a Setup utility stored in the BIOS flash memory.

  • Page 152: Bios Considerations

    This section contains information and considerations regarding the system BIOS. B.2.1 Peripheral Component Interconnect (PCI) Card Slot Booting Priority For the locations of the Sun Netra X4250 server PCI slots, see Section 5.1, “Replacing PCI-X and PCIe Cards” on page 5-1.

  • Page 153: Nic Naming

    B.2.3 NIC Naming illustrates the default naming used by the various operating systems for the TABLE B-1 four NICs shown in FIGURE B-1 Sun Netra X4250 NIC Naming TABLE B-1 Net 0 Net 1 Net 2 Net3 slot 108...

  • Page 154: Sun Netra X4250 Server Nic Booting Priority

    Menu Screens” on page B-24 fail-safe defaults. summarizes the BIOS menu tree. See Section B.3.1, “BIOS Setup Menu FIGURE B-2 Screens” on page B-6 for examples of each of these screens. Sun Netra X4250 Server Service Manual • May 2010...

  • Page 155: Figure B-2 Bios Utility Menu Tree

    BIOS Utility Menu Tree FIGURE B-2 Exit Main Advanced Server Boot Security Product Boot Settings Configuration Information Settings Boot Device System Mem- View SP ory Settings Priority Event Log Remote Hard Disk Access Configuration Drives CD/DVD Super Reset BMC Drives Password Trusted Computing...

  • Page 156: Bios Setup Screens

    The BIOS Main screens provide general product information, including BIOS type, processor type, memory, and time and date. Sun Netra X4250 server from Oracle has the following BIOS Main screens. BIOS Setup Utility: Main - System Overview FIGURE B-3 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 157: Bios Advanced Menu Screens

    The BIOS Advanced screens provide detailed configuration information for the CPU, memory, IDE, Super IO, trusted computing, USB, PCI, MPS, and other system information. has the following BIOS Advanced screens: Sun Netra X4250 server Appendix B Configuring BIOS and POST...

  • Page 158: Figure B-5 Bios Setup Utility: Advanced

    BIOS Setup Utility: Advanced FIGURE B-5 BIOS Setup Utility: Advanced - CPU Settings FIGURE B-6 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 159: Figure B-7 Bios Setup Utility: Advanced - System Memory Settings

    BIOS Setup Utility: Advanced - System Memory Settings FIGURE B-7 BIOS Setup Utility: Advanced - IDE Configuration FIGURE B-8 Appendix B Configuring BIOS and POST...

  • Page 160: Figure B-9 Bios Setup Utility: Advanced - Super Io Configuration

    BIOS Setup Utility: Advanced - Super IO Configuration FIGURE B-9 BIOS Setup Utility: Advanced - Trusted Computing FIGURE B-10 B-10 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 161: Figure B-11 Bios Setup Utility: Advanced - Usb Configuration

    Bios Setup Utility: Advanced - USB Configuration FIGURE B-11 BIOS Setup Utility: Advanced - USB Configuration 2 FIGURE B-12 Appendix B Configuring BIOS and POST B-11...

  • Page 162: Figure B-13 Bios Setup Utility: Advanced- Pci Configuration

    BIOS Setup Utility: Advanced- PCI Configuration FIGURE B-13 BIOS Setup Utility: Advanced- MPS Configuration FIGURE B-14 B-12 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 163: Bios Boot Menu Screens

    B.3.1.3 BIOS Boot Menu Screens The BIOS Boot screens enable you to configure the boot device priority (hard drives and the optical media drives). Sun Netra X4250 server has the following BIOS Boot screens. Appendix B Configuring BIOS and POST...

  • Page 164: Figure B-16 Bios Setup Utility: Boot

    BIOS Setup Utility: Boot FIGURE B-16 BIOS Setup Utility: Boot Settings Configuration FIGURE B-17 B-14 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 165: Figure B-18 Bios Setup Utility: Boot Device Priority

    BIOS Setup Utility: Boot Device Priority FIGURE B-18 BIOS Setup Utility: Boot Hard Drives FIGURE B-19 Appendix B Configuring BIOS and POST B-15...

  • Page 166: Bios Server Menu Screens

    The BIOS Server screens enable you to configure Server devices (if applicable). Note – The term BMC that may be displayed on some screens refers to the SP (service processor). has the following BIOS Server screens. Sun Netra X4250 server B-16 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 167: Figure B-21 Bios Setup Utility: Server

    BIOS Setup Utility: Server FIGURE B-21 BIOS Setup Utility: Server - Bottom of Scroll FIGURE B-22 Appendix B Configuring BIOS and POST B-17...

  • Page 168: Figure B-23 Bios Setup Utility: Server - Lan Configuration

    BIOS Setup Utility: Server - LAN Configuration FIGURE B-23 BIOS Setup Utility: Server - LAN Configuration - Reset SP (BMC) Password FIGURE B-24 B-18 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 169: Figure B-25 Bios Setup Utility: Server - Enable Remote Access

    BIOS Setup Utility: Server - Enable Remote Access FIGURE B-25 Bios Setup Utility: Server - View SP Event Log FIGURE B-26 Appendix B Configuring BIOS and POST B-19...

  • Page 170: Bios Security Menu Screens

    B.3.1.5 BIOS Security Menu Screens The BIOS Security screens enable you to set or change the user and supervisor passwords. Sun Netra X4250 server has the following BIOS Security screens: B-20 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 171: Bios Exit Menu Screens

    BIOS Exit Menu Screens The BIOS Exit screens enable you to save changes and exit, discard changes and exit, discard changes, or load optimal or fail-safe defaults. Sun Netra X4250 server has the following BIOS Exit screens: Appendix B Configuring BIOS and POST...

  • Page 172: Figure B-29 Bios Setup Utility: Exit

    BIOS Setup Utility: Exit FIGURE B-29 BIOS Setup Utility: Exit - Save Configuration Changes FIGURE B-30 B-22 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 173: Figure B-31 Bios Setup Utility: Exit - Discard Changes

    BIOS Setup Utility: Exit - Discard Changes FIGURE B-31 BIOS Setup Utility: Exit - Discard Changes, Do Not Exit FIGURE B-32 Appendix B Configuring BIOS and POST B-23...

  • Page 174: Figure B-33 Bios Setup Utility: Exit - Load Optimal Defaults

    BIOS Setup Utility: Exit - Load Optimal Defaults FIGURE B-33 BIOS Setup Utility: Exit - Load Fail-Safe Defaults FIGURE B-34 B-24 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 175: Viewing Event Logs

    Viewing Event Logs Use this procedure to view the BIOS event log and the SP system event log. 1. To turn on main power mode (all components powered on) if necessary, use a ball point pen or other stylus to press and release the Power button on the server front panel ( FIGURE 1-6 When main power is applied to the full server, the Power OK LED next to the...

  • Page 176: Figure B-35 Event Log Screen

    4. From the Server screen, select either SP BIOS WatchDog Timer Action or SP OS WatchDog Timer Action. 5. The Options screen is displayed ( FIGURE B-36 6. From the Options screen, select the desired action. B-26 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 177: Power-On Self-Test (Post

    7. From the Server screen, set either the SP BIOS WatchDog Time Out or SP OS WatchDog Time Out value, if applicable. 8. Save the changes and exit BIOS Utility by pressing F10. Alternately, you can select the Exit screen, then select Save Changes and Exit. SP Watch Dog Timer Options Screen FIGURE B-36 Power-On Self-Test (POST)

  • Page 178: How Bios Post Memory Testing Works

    The Advanced Settings screen is displayed. 3. Select IPMI 2.0 Configuration. The IPMI 2.0 Configuration screen is displayed. 4. Select the LAN Configuration menu item. The LAN Configuration screen displays the service processor’s IP address. B-28 Sun Netra X4250 Server Service Manual • May 2010...
  • Page 179 5. To configure the service processor’s IP address (optional): a. Select the IP Assignment option that you want to use (DHCP or Static). If you choose DHCP, the server’s IP address is retrieved from your network’s ■ DHCP server and displayed using the following format: Current IP address in BMC : xxx.xxx.xxx.xxx If you choose Static to assign the IP address manually, perform the following ■...

  • Page 180: Changing Post Options

    Default Boot Order – The letters in the brackets represent the boot devices. To ■ see the letters defined, position your cursor over the field and read the definition in the right side of the screen. B-30 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 181: Post Codes

    B.6.4 POST Codes contains descriptions of each of the POST codes, listed in the same order in TABLE B-3 which they are generated. These POST codes appear as a four-digit string that is a combination of two-digit output from primary I/O port 80 and two-digit output from secondary I/O port 81.
  • Page 182 Preparing CPU for booting to OS by copying all of the context of the BSP to all application 8600 processors present. Note: APs are left in the CLI HLT state. B-32 Sun Netra X4250 Server Service Manual • May 2010...

  • Page 183: Post Code Checkpoints

    B.6.5 POST Code Checkpoints The POST code checkpoints are the largest set of checkpoints during the BIOS pre-boot process. describes the type of checkpoints that might occur during TABLE B-4 the POST portion of the BIOS. These two-digit checkpoints are the output from primary I/O port 80.
  • Page 184 Programming the memory hole or any kind of implementation that needs an adjustment in system RAM size if needed. Updates CMOS memory size from memory found in memory test. Allocates memory for Extended BIOS Data Area from base memory. B-34 Sun Netra X4250 Server Service Manual • May 2010...
  • Page 185 POST Code Checkpoints (Continued) TABLE B-4 Post Code Description Initializes NUM-LOCK status and programs the KBD typematic rate. Initializes Int-13 and prepares for IPL detection. Initializes IPL devices controlled by BIOS and option ROMs. Initializes remaining option ROMs. Generates and writes contents of ESCD in NVRAM. Logs errors encountered during POST.
  • Page 186 Note: APs are left in the CLIHLT state. OEM POST error. This range is reserved for chipset vendors and system manufacturers. 61-70 The error associated with this value might be different from one platform to the next. B-36 Sun Netra X4250 Server Service Manual • May 2010...
  • Page 187 Appendix B Configuring BIOS and POST B-37...
  • Page 188 B-38 Sun Netra X4250 Server Service Manual • May 2010...
  • Page 189 Appendix B Configuring BIOS and POST B-39...
  • Page 190 B-40 Sun Netra X4250 Server Service Manual • May 2010...
  • Page 191 Index Locator, 1-10 BIOS Activity LED changing menu settings, B-1 bezel, 1-10 PCI-X slot priority, B-2 hard drive, 1-11 POST code checkpoints, B-37 Advanced ECC technology, 1-15 POST codes, B-35 air duct sample setup menu screens, B-6 installing, 5-14 setup screens summary, B-4 removing, 5-13 special considerations, B-2 replacing, 5-13...
  • Page 192 3-12 overview, 1-13 fan assembly internal inspection, 2-3 installing, 6-12, 6-14 removing, 6-9 replacing, 6-9 latch release button, hard drive, 4-3 hot-plugging, 4-1 LED board, 3-12 identification, 4-2 Index-2 Sun Netra X4250 Server Service Manual • May 2010...
  • Page 193 installing, 6-19 removing, 6-17 PCI (PCIe and PCI-X FRU names), 3-13 replacing, 6-17 PCI tray LEDBD (LED board FRU name), 3-12 installing, 7-1 LEDs removing, 3-9 Activity PCIe 5 card bezel, 1-10 installing, 5-5 hard drive, 1-11 PCIe and PCI-X cards alarms, 1-10 designations, 3-13 Ethernet port, 1-12...
  • Page 194 6-9 removing from rack, 3-6 LED board, 6-17 server, locating, 1-10 optical media drive, 4-6 service processor, 1-7 PCI tray, 3-9 service visit information, gathering, 2-2 PCIe card, 5-9, 5-11 Index-4 Sun Netra X4250 Server Service Manual • May 2010...
  • Page 195 setlocator command, 1-10 shutdown procedure, 2-3 shutting down the system, 3-3 slide rail release lever, 3-7 releasing, 3-6, 7-5 special considerations, BIOS, B-2 standby, 3-5 standby power power, 3-5 state of server, 1-10 SunVTS, 1-7 tasks before component replacement, 3-3 tools required, 3-3 top cover installing, 7-3...
  • Page 196 Index-6 Sun Netra X4250 Server Service Manual • May 2010...

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