Contents Preface ix Server Diagnostics 1–1 Fault on Initial Power Up 1–1 Server Diagnostics Overview 1–2 1.2.1 Memory Configuration and Fault Handling 1–6 1.2.1.1 Memory Configuration 1–7 1.2.1.2 Memory Fault Handling 1–7 1.2.1.3 Troubleshooting Memory Faults 1–8 Using LEDs to Identify the State of Devices 1–8 1.3.1 Front and Rear Panel LEDs 1–8 1.3.2...
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Managing Components With Automatic System Recovery Commands 1– 1.8.1 Displaying System Components 1–44 1.8.2 Disabling Components 1–45 1.8.3 Enabling Disabled Components 1–46 Exercising the System With SunVTS Software 1–46 1.9.1 Checking Whether SunVTS Software Is Installed 1–46 Sun Netra T5220 Server Service Manual • January 2012...
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1.9.2 Exercising the System Using SunVTS Software 1–47 1.9.3 Exercising the System With SunVTS Software 1–48 1.10 Obtaining the Chassis Serial Number 1–51 1.11 Additional Service Related Information 1–52 Preparing for Service 2–1 Safety Information 2–1 2.1.1 Safety Symbols 2–1 2.1.2 Electrostatic Discharge Safety 2–2 2.1.2.1...
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To Remove the Lower PCIe/XAUI Cards 411 4.2.5 Installing the Lower PCIe/XAUI Cards 4–12 Cabling the Sun Storage 6 Gb SAS PCIe RAID HBA, Internal 4–15 ▼ Cable the Sun Storage 6 Gb SAS PCIe RAID HBA, Internal 4-15 Replacing the Air Duct 4–17 4.4.1...
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4.7.2 Installing the Battery 4–31 Replacing the NVRAM 4–32 4.8.1 Removing the NVRAM 4–32 4.8.2 Installing the NVRAM 4–33 Replacing the SCC Module 4–35 4.9.1 Removing the SCC Module 4–35 4.9.2 Installing the SCC Module 4–35 4.10 Replacing the Motherboard Assembly 4–36 4.10.1 Removing the Motherboard Assembly 4–36 4.10.2 Installing the Motherboard Assembly 4–39 Replacing Chassis Components 5–1...
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Serial Management Port A–3 A.3.1.1 RJ-45 to DB-9 Adapter Crossovers A–4 A.3.1.2 RJ-45 to DB-25 Adapter Crossovers A–5 A.3.2 Serial Port TTYA A–5 Alarm Port A–6 USB Ports A–7 Index Index–1 viii Sun Netra T5220 Server Service Manual • January 2012...
Preface This manual describes how to troubleshoot the server and how to remove and install replaceable components. This manual is written for technicians, system administrators, authorized service providers, and users with advanced experience troubleshooting and replacing hardware. “Product Notes” on page ix ■...
Provide feedback about this documentation at: http://www.oracle.com/goto/docfeedback Support and Accessibility Description Links Access electronic support through http://support.oracle.com My Oracle Support For hearing impaired: http://www.oracle.com/accessibility/support.html Learn about Oracle’s commitment to http://www.oracle.com/us/corporate/accessibility/ accessibility index.html Sun Netra T5220 Server Service Manual • January 2012...
C H A P T E R Server Diagnostics This chapter describes the diagnostics that are available for monitoring and troubleshooting the server. The following topics are covered: Section 1.1, “Fault on Initial Power Up” on page 1-1 ■ Section 1.2, “Server Diagnostics Overview” on page 1-2 ■...
FRUs. Fault management architecture – FMA provides simplified fault diagnostics ■ through use of the /var/adm/messages file, the fmdump command, and a Sun Microsystems web site. ILOM firmware is system firmware runs on the service processor. In addition –...
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The LEDs, ILOM, Solaris OS PSH, and many of the log files and console messages are integrated. For example, a fault detected by the Solaris software will display the fault, log it, pass information to ILOM where it is logged, and depending on the fault, might light one or more LEDs.
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Diagnostic Flowchart FIGURE 1-1 Sun Netra T5220 Server Service Manual • January 2012...
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Diagnostic Flowchart Actions TABLE 1-1 Action Diagnostic Action Resulting Action Additional Information Check Power OK The Power OK LED is located on the front and rear Section 1.3, “Using LEDs to and Input OK of the chassis. Identify the State of LEDs on the server.
Understanding the underlying features helps you identify and repair memory problems. This section describes how the memory is configured and how the server deals with memory faults. Sun Netra T5220 Server Service Manual • January 2012...
1.2.1.1 Memory Configuration In the server memory there are 16 slots that hold DDR-2 memory FB-DIMMs in the following FB-DIMM sizes: 1 Gbyte (maximum of 16 Gbyte) ■ 2 Gbyte (maximum of 32 Gbyte) ■ 4 Gbyte (maximum of 64 Gbyte) ■...
The seven front panel LEDs ( ) are located in the upper left corner of the FIGURE 1-2 server chassis. Three of these LEDs are also provided on the rear panel ( FIGURE 1-3 Sun Netra T5220 Server Service Manual • January 2012...
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Location of the Bezel Server Status and Alarm Status Indicators FIGURE 1-2 Figure Legend User (amber) Alarm Status Indicator Locator LED and Button Minor (amber) Alarm Status Indicator Fault LED Major (red) Alarm Status Indicator Activity LED Critical (red) Alarm Status Indicator Power OK LED Chapter 1 Server Diagnostics...
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Rear Panel Connectors, LEDs, and Features on the Sun Netra T5220 Server FIGURE 1-3 Figure Legend Power Supply 0 LEDs top to bottom: Locator LED and Alarm Port Button, Service Required LED, Power OK LED Power Supply 0 USB ports left to right: USB0, USB1...
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lists and describes the front and rear panel LEDs. TABLE 1-2 Front and Rear Panel LEDs TABLE 1-2 Location Color Description Locator LED Front upper White Enables you to identify a particular server. The LED is activated and Button left and rear using one of the following methods: center •...
• Flashing – The drive is processing a command. • Off – Power is off. 1.3.3 Power Supply LEDs The power supply LEDs ( ) are located on the rear of each FIGURE 1-5 TABLE 1-4 power supply. 1-12 Sun Netra T5220 Server Service Manual • January 2012...
Power Supply LEDs FIGURE 1-5 Figure Legend Power OK power supply LED Fault power supply LED Input OK power supply LED Power Supply LEDs TABLE 1-4 Color Description Power OK Green • On – Normal operation. DC output voltage is within normal limits.
Using the Service Processor Firmware for Diagnosis and Repair Verification The Sun Integrated Lights Out Manager (ILOM) firmware is a service processor in the server that enables you to remotely manage and administer your server. ILOM enables you to remotely run diagnostics, such as power-on self-test (POST), that would otherwise require physical proximity to the server’s serial port.
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Therefore, ILOM firmware and software continue to function when the server operating system goes offline or when the server is powered off. Note – ILOM provides an ALOM CMT compatibility CLI. Refer to the Sun Integrated Lights Out Management 2.0 Supplement for the Sun Netra T5220 Server for comprehensive ILOM and ALOM CMT compatibility information.
ILOM CLI and The ALOM CMT compatibility CLI are described in the Sun Integrated Lights Out Management 2.0 Supplement for the Sun Netra T5220 Server. The service processor sends alerts to all ALOM CMT CLI users that are logged in, sending the alert through email to a configured email address, and writing the event to the ILOM event log.
Daemons ready Sun(TM) Integrated Lights Out Manager Version 2.0.0.0 Copyright 2008 Sun Microsystems, Inc. All rights reserved. Use is subject to license terms. Warning: password is set to factory default. 2. Create a new user, set the account role to Administrator and the CLI mode to alom.
Connect an ASCII terminal directly to the serial management port. ■ Use the ssh command to connect to the service processor through an Ethernet ■ connection on the network management port. 1-18 Sun Netra T5220 Server Service Manual • January 2012...
Note – Refer to the Sun Integrated Lights Out Management 2.0 Supplement for the Sun Netra T5220 Server for instructions on configuring and connecting to the service processor. 1.4.3.2 Switching Between the System Console and Service Processor To switch from the console output to the ALOM CMT CLI sc> prompt, type #.
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• -s displays static information about system FRUs (defaults to all FRUs, unless one is specified). • -d displays dynamic information about system FRUs (defaults to all FRUs, unless one is specified). See Section 1.4.7, “Displaying FRU Information” on page 1-25. 1-20 Sun Netra T5220 Server Service Manual • January 2012...
Service-Related ALOM CMT CLI Commands (Continued) TABLE 1-6 ALOM CMT Command Description Displays the status of the virtual keyswitch. showkeyswitch Displays the current state of the Locator LED as either on or off. showlocator showlogs [-b lines | -e lines | Displays the history of all events logged in the ALOM CMT event buffers -v] [-g lines] [-p (in RAM or the persistent buffers).
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Host detected fault sc> showfaults -v Last POST Run: Wed Jun 29 11:29:02 2007 Post Status: Passed all devices Time Fault Jun 30 22:13:02 /SYS/MB Host detected fault, MSGID: SUN4V-8000-N3 UUID: 7ee0e46b-ea64-6565-e684-e996963f7b86 1-22 Sun Netra T5220 Server Service Manual • January 2012...
1.4.5 Manually Cleaning PSH Diagnosed Faults The ALOM CMT CLI clearfault command enables you to manually clear PSH diagnosed faults from the service processor without a FRU replacement or if the service processor was unable to automatically detect the FRU replacement. ●...
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/SYS/MB/T_AMB /SYS/MB/CMP0/T_TCORE /SYS/MB/CMP0/T_BCORE /SYS/MB/CMP0/BR0/CH0/D0/T_AMB OK ------------------------------------------------------------------------------ System Indicator Status: ------------------------------------------------------------------------------ /SYS/LOCATE /SYS/SERVICE /SYS/ACT ------------------------------------------------------------------------------ /SYS/PSU_FAULT /SYS/TEMP_FAULT /SYS/FAN_FAULT ------------------------------------------------------------------------------ System Disks: ------------------------------------------------------------------------------ Disk Status Service OK2RM ------------------------------------------------------------------------------ /SYS/HDD0 /SYS/HDD1 NOT PRESENT 1-24 Sun Netra T5220 Server Service Manual • January 2012...
Running POST Power-on self-test (POST) is a group of PROM-based tests that run when the server is powered on or reset. POST checks the basic integrity of the critical hardware components in the server (CPU, memory, and I/O buses). If POST detects a faulty component, the component is disabled automatically, preventing faulty hardware from potentially harming any software.
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POST output displays functional tests with a banner and pinwheel. POST output displays all test and informational normal messages. POST displays all test, informational, and some debugging messages. 1-28 Sun Netra T5220 Server Service Manual • January 2012...
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Flowchart of ALOM CMT CLI Variables for POST Configuration FIGURE 1-8 Chapter 1 Server Diagnostics 1-29...
The setkeyswitch parameter sets the virtual keyswitch, so this parameter does not use the setsc command. For example, to change the POST parameters using the setkeyswitch command, enter the following: sc> setkeyswitch diag 1-30 Sun Netra T5220 Server Service Manual • January 2012...
To change the POST parameters using the setsc command, you must first set the setkeyswitch parameter to normal. Then you can change the POST parameters using the setsc command: sc> setkeyswitch normal sc> setsc value For example: sc> setkeyswitch normal sc>...
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3. Reset the system so that POST runs. There are several ways to initiate a reset. shows the powercycle EXAMPLE 1-2 command. For other methods, refer to the Sun Netra T5220 Server Administration Guide. Initiating POST Using the powercycle Command EXAMPLE 1-2 sc>...
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2007-07-03 10:25:12.081 0:0:0>@(#)Sun Netra[TM] T5220 POST 4.x.build_119 2007/06/06 09:48 /export/delivery/delivery/4.x/4.x.build_119/post4.x/UltraSPARC/NetraT5220/inte grated (root) 2007-07-03 10:25:12.386 0:0:0>Copyright 2007 Sun Microsystems, Inc. All rights reserved 2007-07-03 10:25:12.550 0:0:0>VBSC cmp0 arg is: 00ff00ff.ffffffff 2007-07-03 10:25:12.653 0:0:0>POST enabling threads: 00ff00ff.ffffffff 2007-07-03 10:25:12.766 0:0:0>VBSC mode is: 00000000.00000001 2007-07-03 10:25:12.867 0:0:0>VBSC level is: 00000000.00000001...
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7:2> 1 DAC 61 R/W1C Set to 1 if the error was a DRAM access CE 7:2> 108c SYND 15:0 RW ECC syndrome. 7:2> 7:2> Dram Error AFAR channel 2 = 00000000.00000000 7:2> L2 AFAR channel 2 = 00000000.00000000 1-34 Sun Netra T5220 Server Service Manual • January 2012...
b. Run the showfaults command to obtain additional fault information. The fault is captured by ALOM CMT CLI, where the fault is logged, the Service Required LED is lit, and the faulty component is disabled. Example: showfaults Output EXAMPLE 1-5 ok .# sc>...
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Verifying Cleared Faults Using the showfaults Command TABLE 1-9 sc> showfaults Last POST run: THU MAR 09 16:52:44 2006 POST status: Passed all devices No failures found in System 1-36 Sun Netra T5220 Server Service Manual • January 2012...
The daemon also logs the fault to the syslogd daemon and provides a fault notification with a message ID (MSGID). You can use the message ID to get additional information about the problem from Sun’s knowledge article database.
Do not use fmdump to verify a FRU replacement has cleared a fault because the output of fmdump is the same after the FRU has been replaced. Use the fmadm faulty command to verify the fault has cleared. 1-38 Sun Netra T5220 Server Service Manual • January 2012...
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Note – fmdump displays the PSH event log. Entries remain in the log after the fault has been repaired. 2. Use the Sun message ID to obtain more information about this type of fault. a. Obtain the message ID from the console output or the ALOM CMT CLI showfaults command.
CPU is faulty. The Solaris fault manager arranged an automated attempt to disable this CPU. The recommended action for the system administrator is to contact Sun support so a Sun service technician can replace the affected component.
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2. At the ALOM CMT CLI prompt, use the showfaults command to identify PSH detected faults. PSH detected faults are distinguished from other kinds of faults by the text: Host detected fault. Example: sc> showfaults -v Last POST Run: Wed Jun 29 11:29:02 2007 Post Status: Passed all devices Time Fault...
Over a period of time, the messages are further rotated to messages.2 and messages.3, and then deleted. 1. Log in as superuser. 2. Type the following command: # more /var/adm/messages 1-42 Sun Netra T5220 Server Service Manual • January 2012...
3. If you want to view all logged messages, type the following command: # more /var/adm/messages* Managing Components With Automatic System Recovery Commands The Automatic System Recovery (ASR) feature enables the server to automatically configure failed components out of operation until they can be replaced. In the server, theASR feature manages the following components: UltraSPARC T2 processor strands ■...
Output of the showcomponent Command With No Disabled Components EXAMPLE 1-12 sc> showcomponent Keys: /SYS/MB/RISER0/XAUI0 /SYS/MB/RISER0/PCIE0 /SYS/MB/RISER0/PCIE3 /SYS/MB/RISER1/XAUI1 /SYS/MB/RISER1/PCIE1 /SYS/MB/RISER1/PCIE4 /SYS/MB/RISER2/PCIE2 /SYS/MB/RISER2/PCIE5 /SYS/MB/GBE0 /SYS/MB/GBE1 /SYS/MB/PCIE /SYS/MB/PCIE-IO/USB /SYS/MB/SASHBA /SYS/MB/CMP0/NIU0 /SYS/MB/CMP0/NIU1 /SYS/MB/CMP0/MCU0 /SYS/MB/CMP0/MCU1 /SYS/MB/CMP0/MCU2 /SYS/MB/CMP0/MCU3 1-44 Sun Netra T5220 Server Service Manual • January 2012...
Output of the showcomponent Command With No Disabled Components EXAMPLE 1-12 /SYS/MB/CMP0/L2_BANK0 /SYS/MB/CMP0/L2_BANK1 /SYS/MB/CMP0/L2_BANK2 /SYS/MB/CMP0/L2_BANK3 /SYS/MB/CMP0/L2_BANK4 /SYS/MB/CMP0/L2_BANK5 /SYS/MB/CMP0/L2_BANK6 /SYS/MB/CMP0/L2_BANK7 /SYS/TTYA State: Clean shows showcomponent command output with a component disabled: EXAMPLE 1-13 Output of the showcomponent Command Showing Disabled Components EXAMPLE 1-13 sc>...
In such cases, it might be useful to run a diagnostic tool that stresses the system by continuously running a comprehensive battery of tests. Sun provides the SunVTS software for this purpose. This section describes the tasks necessary to use SunVTS software to exercise your server: Section 1.9.1, “Checking Whether SunVTS Software Is Installed”...
# /usr/openwin/bin/xhost + test-system where test-system is the name of the server you plan to test. 3. Remotely log in to the server as superuser. Use a command such as rlogin or telnet. 1-48 Sun Netra T5220 Server Service Manual • January 2012...
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4. Start SunVTS software. If you have installed SunVTS software in a location other than the default /opt directory, alter the path, as in EXAMPLE 1-15 Alternate Command for Starting SunVTS Software EXAMPLE 1-15 # /opt/SUNWvts/bin/sunvts -display display-system:0 where display-system is the name of the machine through which you are remotely logged in to the server.
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You can customize individual tests by right-clicking on the name of the test. For example, in , right-clicking on the text string ce0(nettest) brings up FIGURE 1-10 a menu that enables you to configure this Ethernet test. 1-50 Sun Netra T5220 Server Service Manual • January 2012...
You can also run the ALOM CMT CLI showplatform command to obtain the chassis serial number. For example: Obtaining the Chassis Serial Number With the showplatform Command TABLE 1-13 sc> showplatform SUNW,Sun-Netra-T5220 Chassis Serial Number: xxxxxxxxxxxx Domain Status ------ ------ S0 OS Standby sc>...
Server Product Notes – Contain late-breaking information about the system ■ including required software patches, updated hardware and compatibility information, and solutions to know issues. Solaris Release Notes – Contain important information about the Solaris OS. ■ 1-52 Sun Netra T5220 Server Service Manual • January 2012...
For your protection, observe the following safety precautions when setting up your equipment: Follow all Sun standard cautions, warnings, and instructions marked on the ■ equipment and described in Important Safety Information for Sun Hardware Systems, 816-7190.
Then disconnect the power cords from the server. Following this practice equalizes the electrical potentials between you and the server. 2.1.2.2 Use an Antistatic Mat Place ESD-sensitive components such as the motherboard, memory, and other PCB cards on an antistatic mat. Sun Netra T5220 Server Service Manual • January 2012...
Required Tools The server can be serviced with the following tools: Antistatic wrist strap ■ Antistatic mat ■ No. 2 Phillips screwdriver ■ Prerequisite Tasks for Component Replacement Before you can remove and install components that are inside the server, you must perform the following procedures: Section 2.3.1, “Powering Off the Server”...
Caution – The system supplies standby power to the circuit boards even when the system is powered off. 1. Label all cables connected to the server. 2. Disconnect the following cables as appropriate: PCI-X 3 ■ PCI-X 4 ■ Sun Netra T5220 Server Service Manual • January 2012...
PCIe 5 ■ PCIe 2 ■ PCIe 1/XAUI 1 ■ PCIe 0/XAUI 0 ■ Alarm ■ TTYA ■ SER MGT ■ NET MGT ■ USB 0 ■ USB 1 ■ NET 0 ■ NET 1 ■ NET 2 ■ NET 3 ■...
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CMA from the rail assembly (on the right side from the rear of the rack). The CMA is still attached to the cabinet, but the server chassis is now disconnected from the CMA. Sun Netra T5220 Server Service Manual • January 2012...
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Locating the Metal Lever FIGURE 2-2 Caution – The server weighs approximately 40 lb (18 kg). The next step requires two people to dismount and carry the chassis. 5. From the front of the server, pull the release tabs forward and pull the server forward until it is free of the rack rails.
All field-replaceable units (FRUs) that are not hot-swappable require the removal of the top cover. 1. Use a No. 2 Philips screwdriver to press the top cover release button ( FIGURE 2-3 Top Cover and Release Button FIGURE 2-3 Sun Netra T5220 Server Service Manual • January 2012...
Figure Legend Top cover Top cover release button 2. While pressing the top cover release button, slide the cover toward the rear of the server. 3. Lift the cover off the chassis and set it aside. 4. If necessary, remove the PCI mezzanine. Section 2.3.6, “Removing the PCI Mezzanine”...
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3. Use a No. 2 Philips Screwdriver to loosen the four green captive screws securing the PCI mezzanine. ( FIGURE 2-5 4. Lift the PCI mezzanine up and out. ( FIGURE 2-5 2-10 Sun Netra T5220 Server Service Manual • January 2012...
Removing Screws and Lifting the PCI Mezzanine FIGURE 2-5 5. Lift the PCI mezzanine away from the chassis and place it on an antistatic mat. You are now ready to replace components. Field-Replaceable Units identifies the field-replaceable units (FRUS) in the server. FIGURE 2-6 TABLE 2-1 Chapter 2...
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Field-Replaceable Units FIGURE 2-6 2-12 Sun Netra T5220 Server Service Manual • January 2012...
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Server FRU List TABLE 2-1 No. FRU Replacement Instructions Description FRU Name Top Cover Section 2.3.5, “Removing the Requires a pen to remove. Does not power Top Cover” on page 2-8 off server when removed. FB-DIMM/CPU Section 4.4, “Replacing the Aids cooling of FB-DIMMS and CPU.
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FIGURE 4-15 • 1 GB (16 GB maximum) TABLE 4-1 • 2 GB (32 GB maximum) • 4 GB (64 GB maximum) * The FRU name is used in system messages. 2-14 Sun Netra T5220 Server Service Manual • January 2012...
C H A P T E R Replacing Storage Components This chapter provides instructions for replacing nonvolatile data storage components. Topics include: Section 3.1, “Replacing a Hard Drive” on page 3-1 ■ Section 3.2, “Replacing the Optical Media Drive” on page 3-6 ■...
1. Press the green tabs on either side of the bezel and pull forward and down FIGURE 3-1 Opening the Bezel FIGURE 3-1 2. Identify the location of the hard drive that you want to remove ( FIGURE 3-2 FIGURE 3-3 Sun Netra T5220 Server Service Manual • January 2012...
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Locations of HDDs on 2 HDD Server FIGURE 3-2 Figure Legend Hard Drive 1 (HDD1) Hard Drive 0 (HDD0) Locations of HDDs on 4 HDD Server FIGURE 3-3 Figure Legend Hard Drive 2 (HDD2) Hard Drive 3 (HDD3) Hard Drive 1 (HDD1) Hard Drive 0 (HDD0) 3.
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Caution – The latch is not an ejector. Do not bend it too far to the left. Doing so can damage the latch. 5. Grasp the latch and pull the drive out of the drive slot ( FIGURE 3-5 Sun Netra T5220 Server Service Manual • January 2012...
Removing Hard Drive FIGURE 3-5 6. Consider your next steps: If you are replacing the hard drive, continue to Section 3.1.2, “Installing a Hard ■ Drive” on page 3-5. If you are not replacing the hard drive, perform administrative tasks to configure ■...
FIGURE 3-7 Note – You do not need to remove the top cover to remove the optical media drive. The following illustration shows the top cover removed for clarity of placement. Sun Netra T5220 Server Service Manual • January 2012...
Releasing the Optical Media Drive FIGURE 3-7 4. Remove the optical media drive from the media bay assembly and set it aside on an antistatic mat. 5. Consider your next step: If you removed the optical media drive as part of another procedure, return to that ■...
Section 2.3.5, “Removing the Top Cover” on page 2-8 ■ 2. Remove the optical media drive and the hard drives. See: Section 3.2.1, “Removing the Optical Media Drive” on page 3-6 ■ Sun Netra T5220 Server Service Manual • January 2012...
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Section 3.1.1, “Removing a Hard Drive” on page 3-2 ■ 3. Disconnect the following cables from the media bay assembly ( FIGURE 3-9 a. (Optional) Disconnect the blue system fan tray assembly cable that connects to the PDB underneath the media bay assembly cables ( FIGURE 3-9 This step allows easier access to the media bay assembly cables.
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If you removed the media bay assembly as part of another procedure, return to ■ that procedure. Otherwise, continue to Section 3.3.2, “Installing the Media Bay Assembly” on ■ page 3-11. 3-10 Sun Netra T5220 Server Service Manual • January 2012...
3.3.2 Installing the Media Bay Assembly 1. Remove the replacement media bay assembly from its packaging and place it on an antistatic mat. 2. Move the cables as far out of the way as possible. 3. If disconnected, reconnect the media bay assembly ribbon cable to the PDB. Arrange the cable where it can be reconnected to the assembly after it is reseated.
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Section 6.1.4, “Reinstalling the Server Chassis in the Rack” on page 6-5 ■ Section 6.1.5, “Reconnecting Cables to the Server” on page 6-7 ■ Section 6.1.6, “Powering On the Server” on page 6-8 ■ 3-12 Sun Netra T5220 Server Service Manual • January 2012...
Section 4.1, “Powering Off and Powering On the Server” on page 4-1 ■ Section 4.2, “Replacing PCI-X, PCIe/XAUI Cards” on page 4-2 ■ Section 4.3, “Cabling the Sun Storage 6 Gb SAS PCIe RAID HBA, Internal” on ■ page 4-15 Section 4.4, “Replacing the Air Duct” on page 4-17 ■...
The PCI mezzanine secures the PCIe cards into place with green PCI card retainers and captive (nonremovable) screws. The following figure shows the four PCI card retainers that ship with the server. Sun Netra T5220 Server Service Manual • January 2012...
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PCI Card Retainers FIGURE 4-1 Figure Legend Long retainer; mfg part number: 340747400038, 60mm long Short, straight retainer; mfg part number: 340747400037, 18mm long (Note: This retainer fits the same cards as the short, curved retainer [4].) Low-profile retainer; mfg part number: 340764100068, 48mm long Short, curved retainer;...
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Half-length, standard-height card secured with two short retainers Low-profile card secured with one long retainer Low-profile card secured with one low-profile retainer Full-length, standard-height card secured with two short retainers and the retainer on the air duct Sun Netra T5220 Server Service Manual • January 2012...
4.2.2 Replacing PCI-X 4 and PCIe 5 Cards Note – The maximum power of any one PCI card is 25 watts. Only PCI-X slot 4 and PCIe slot 5 accept long cards. ▼ To Remove the PCI-X 4 and PCIe 5 Cards Section 4.1, “Powering Off and 1.
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Upper PCI Card Retainers and Securing Screws FIGURE 4-3 PCIe 5 PCI-X 4 PCI-X 3 4. Slide the card to the left and lift it out of the PCI mezzanine ( FIGURE 4-4 Sun Netra T5220 Server Service Manual • January 2012...
Removing PCI-X 4 and PCIe 5 Cards From the PCI Mezzanine FIGURE 4-4 Set the card aside on an antistatic mat. 5. Consider your next step: If you are replacing the card, continue to “To Install PCI-X 4 and PCIe 5 Cards” on ■...
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4-1. 4.2.3 Replacing the PCI-X 3 Card Note – The maximum power of any one PCI card is 25 watts. Only PCI-X slot 4 and PCIe slot 5 accept long cards. Sun Netra T5220 Server Service Manual • January 2012...
▼ To Remove the PCI-X 3 Card 1. Prepare the server for PCI card removal. See Section 4.1, “Powering Off and Powering On the Server” on page 4-1. 2. With the PCI mezzanine installed and cabled, identify which card is to be removed.
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Installing the PCI-X 3 Card in the PCI Mezzanine FIGURE 4-7 7. Bring the server back online. See Section 4.1, “Powering Off and Powering On the Server” on page 4-1. 4-10 Sun Netra T5220 Server Service Manual • January 2012...
4.2.4 Replacing the Lower PCIe/XAUI Cards Note – The maximum power of any one PCI card is 25 watts. PCIe/XAUI slots 0 and 1 are the only slots that support XAUI cards. ▼ To Remove the Lower PCIe/XAUI Cards Section 4.1, “Powering Off and Powering 1.
Section 4.1, “Powering Off and 1. Prepare the server for PCI card installation. See Powering On the Server” on page 4-1. 2. Remove the PCI mezzanine and place it on an anti-static mat. 4-12 Sun Netra T5220 Server Service Manual • January 2012...
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10. Tighten the appropriate PCI riser assembly securing screws ( FIGURE 4-9 Note – If you are installing the Sun Storage 6 Gb SAS PCIe RAID HBA, Internal (slot 0 only), see Section 4.3, “Cabling the Sun Storage 6 Gb SAS PCIe RAID HBA, Internal”...
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FIGURE 4-9 11. Bring the server back online. See Section 4.1, “Powering Off and Powering On the Server” on page 4-1. 12. See Chapter 6 to return the server to operation. 4-14 Sun Netra T5220 Server Service Manual • January 2012...
Cabling the Sun Storage 6 Gb SAS PCIe RAID HBA, Internal Refer to the Sun Storage 6 Gb SAS PCIe RAID HBA, Internal Installation Guide (E22410) for additional details. This HBA requires a separate SAS cable (530-4088-01) that ships with the card, or can be ordered separately.
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Cable Connections for the Sun Storage 6 Gb PCIe SAS RAID HBA FIGURE 4-10 Figure Callout Instruction Unulug existing SAS cable from the SAS BackPlane (BP) connector and from the motherboard near slot 0 Plug the new SAS cable into port SAS0 of the HBA and into the SAS BP connector.
5. See Chapter 6 to return the server to operation. Replacing the Air Duct 4.4.1 Removing the Air Duct 1. Prepare the server for air duct removal. See Section 4.1, “Powering Off and Powering On the Server” on page 4-1. 2.
2. With the duct at a 45 degree angle, position the pin holes in the duct to align with the pins of the chassis ( FIGURE 4-12 3. Lower the duct to the horizontal position until the tab secures in place FIGURE 4-12 4-18 Sun Netra T5220 Server Service Manual • January 2012...
Installing the Air Duct FIGURE 4-12 4. Consider your next step: If you installed the air duct as part of another procedure, return to that procedure. ■ Otherwise, bring the server back online. See Section 4.1, “Powering Off and ■ Powering On the Server”...
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All FB-DIMMs must be the same density (same type) ■ The Sun Netra T5220 server supports the following configurations: ■ 4 FB-DIMMs (Group 1) ■ 8 FB-DIMMs (Groups 1 and 2) ■ 16 FB-DIMMs (Groups 1, 2, and 3) (fully populated configuration) ■...
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In branches populated with more than one FB-DIMM (that is, in 8 and 16 ■ FB-DIMM configurations), FB-DIMMs are addressed in pairs. Each pair must be identical (same Sun part number). Upgrading from a 4 FB-DIMM configuration requires moving two of the ■...
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A replacement FB-DIMM must have the same part number as the other FB-DIMM ■ in its pair. For example, a replacement FB-DIMM in J1201 must have the same Sun part number as the FB-DIMM in J1401, in order to ensure an identical pair.
5. Ensure that all FB-DIMMs are seated correctly in their slots. 4.6.2 Removing FB-DIMMs 1. Prepare the server for FB-DIMM removal. See Section 4.1, “Powering Off and Powering On the Server” on page 4-1. 4-24 Sun Netra T5220 Server Service Manual • January 2012...
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2. Remove the FB-DIMM/CPU duct. Section 4.4.1, “Removing the Air Duct” on page 4-17. 3. If you are replacing a faulty FB-DIMM, locate the FB-DIMMs that you want to replace. Press the DBDIMM DIAG button on the motherboard to activate the DB-DIMM status LEDs.
If the FB-DIMM does not easily seat into the connector, verify that the orientation of the FB-DIMM is as shown in . If the orientation is reversed, damage FIGURE 4-16 to the FB-DIMM might occur. 4-26 Sun Netra T5220 Server Service Manual • January 2012...
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Inserting the FB-DIMM Into the Slot FIGURE 4-16 5. Repeat Step 2 through Step 4 until all replacement FB-DIMMs are installed. 6. Consider your next step: If you installed FB-DIMMs as part of another procedure, return to that procedure. ■ If you are to only install FB-DIMMs: ■...
Verifying Successful Replacement of a Faulty FB-DIMM 1. Access the ALOM CMT sc> prompt. Refer to the Sun Integrated Lights Out Management 2.0 Supplement for the Sun Netra T5220 Server for instructions. 2. Run the showfaults -v command to determine how to clear the fault.
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a. Set the virtual keyswitch to diag so that POST will run in Service mode. sc> setkeyswitch diag b. Issue the poweron command. sc> poweron c. Switch to the system console to view POST output. sc> console Watch the POST output for possible fault messages. The following output is a sign that POST did not detect any faults: 0:0:0>INFO: 0:0:0>...
# fmadm repair 7ee0e46b-ea64-6565-e684-e996963f7b86 Replacing the Battery 4.7.1 Removing the Battery 1. Prepare the server for battery removal. See Section 4.1, “Powering Off and Powering On the Server” on page 4-1. 4-30 Sun Netra T5220 Server Service Manual • January 2012...
4-31. 4.7.2 Installing the Battery Note – The Sun Netra T5220 server uses one of three lithium CR2032 batteries (part number 371-2210-01: Panasonic, Maxell or Renata). 1. Remove the replacement battery from its packaging. 2. Press the new battery in with the “+” side facing up (...
Section 4.1, “Powering Off and 1. Prepare the server for NVRAM removal. See Powering On the Server” on page 4-1. 2. Carefully pull the NVRAM from the service processor board ( FIGURE 4-19 4-32 Sun Netra T5220 Server Service Manual • January 2012...
Pulling the NVRAM From the Service Processor Board FIGURE 4-19 3. Set the NVRAM aside on an antistatic mat. 4. Consider your next step: If you removed the NVRAM as part of another procedure, return to that ■ procedure. Otherwise, continue to Section 4.8.2, “Installing the NVRAM”...
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Otherwise, bring the server back online. See Section 4.1, “Powering Off and ■ Powering On the Server” on page 4-1. 4. See Chapter 6 to return the server to operation. 4-34 Sun Netra T5220 Server Service Manual • January 2012...
Replacing the SCC Module Note – The SCC module is also known as the IDPROM chip. Note – The SCC module contains system host ID, MAC addresses, and configuration variable settings for ILOM. If you are replacing a motherboard, you must move the SCC module from the old motherboard to the new one.
OpenBoot PROM printenv command or the Oracle Solaris eeprom command for use after motherboard replacement. 2. Prepare the server for motherboard assembly removal. See Section 4.1, “Powering Off and Powering On the Server” on page 4-1. 4-36 Sun Netra T5220 Server Service Manual • January 2012...
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3. Remove the following components: Air duct – Section 4.4.1, “Removing the Air Duct” on page 4-17 ■ System fan assembly – Section 5.3.1, “Removing the System Fan Assembly” on ■ page 5-7 FB-DIMMs – Section 4.6.2, “Removing FB-DIMMs” on page 4-24 ■...
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(25.4 mm) ( FIGURE 4-23 8. Lift up on the right edge to approximately a 45 degree angle ( FIGURE 4-23 9. Remove the motherboard assembly from the chassis ( FIGURE 4-23 4-38 Sun Netra T5220 Server Service Manual • January 2012...
Removing the Motherboard Assembly From the Chassis FIGURE 4-23 10. Set the motherboard assembly aside on an antistatic mat. 11. Continue to Section 4.10.2, “Installing the Motherboard Assembly” on page 4-39. 4.10.2 Installing the Motherboard Assembly 1. Remove the replacement motherboard assembly from its packaging and place it on an antistatic mat.
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5. Install the two power screws and four other screws that secure the motherboard assembly to the chassis ( FIGURE 4-25 6. Reconnect the cables to the following connectors on the motherboard assembly FIGURE 4-26 4-40 Sun Netra T5220 Server Service Manual • January 2012...
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Reconnecting the Cables to the Motherboard Assembly FIGURE 4-26 7. Install the following components: SCC module (also known as IDPROM chip) – See Section 4.9.2, “Installing the ■ SCC Module” on page 4-35. Alarm board – Section 5.6.2, “Installing the Alarm Board” on page 5-16 ■...
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Step 1 Section 4.10.1, “Removing ■ the Motherboard Assembly” on page 4-36 to restore the OpenBoot PROM variables with the OpenBoot PROM setenv command. 10. Return the server to operation. Chapter 4-42 Sun Netra T5220 Server Service Manual • January 2012...
C H A P T E R Replacing Chassis Components This chapter provides instructions for replacing chassis components. Topics include: Section 5.1, “Replacing the Air Filter” on page 5-1 ■ Section 5.2, “Replacing a Power Supply” on page 5-3 ■ Section 5.3, “Replacing the System Fan Assembly (FT0)”...
Installing the Air Filter 1. Remove the replacement air filter from its packaging. 2. Insert the air filter into the bezel ( FIGURE 5-2 3. Close the bezel ( FIGURE 5-2 Sun Netra T5220 Server Service Manual • January 2012...
Installing the Air Filter and Closing the Bezel FIGURE 5-2 Replacing a Power Supply The server’s redundant hot-swappable power supplies enable you to remove and replace a power supply without shutting the server down provided that the other power supply is online and working. The following LEDs are lit when a power supply fault is detected: Front and rear Service Required LEDs.
<PSn> is safe to remove. In this command, is the identifier for the power supply you plan to remove, either PS0 or PS1. 3. Disconnect the power cord from the faulty power supply. Sun Netra T5220 Server Service Manual • January 2012...
4. Grasp the power supply handle and push the power supply latch to the right FIGURE 5-4 5. Pull the power supply out of the chassis ( FIGURE 5-4 Removing a Power Supply FIGURE 5-4 6. Continue to Section 5.2.2, “Installing a Power Supply” on page 5-6.
Section 2.3.3, “Removing the Server From the Rack” on page 2-5 ■ Section 2.3.4, “Performing Antistatic Measures” on page 2-8 ■ Section 2.3.5, “Removing the Top Cover” on page 2-8 ■ Sun Netra T5220 Server Service Manual • January 2012...
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2. Disconnect the fan assembly cable from the power board ( FIGURE 5-6 Disconnecting the System Fan Assembly Cable FIGURE 5-6 3. Remove the fan assembly cable from the cable guides. 4. Insert your forefinger and thumb into the holes at the top of the fan assembly, squeeze them together, and lift the fan assembly from the chassis ( FIGURE 5-7 Chapter 5...
2. Insert your forefinger and thumb into the holes at the top of the fan assembly, squeeze them together, and lower the fan assembly into the chassis ( FIGURE 5-8 3. Reconnect the fan assembly cable to the power board ( FIGURE 5-8 Sun Netra T5220 Server Service Manual • January 2012...
Installing the System Fan Assembly Into the Chassis FIGURE 5-8 4. Route the fan assembly cable back into the cable guides. 5. Consider your next step: If you installed the fan assembly as part of another procedure, return to that ■...
3. Carefully lift the hard drive fan assembly cable from the cable guides. 4. Push the release button on the hard drive fan bracket, and pivot the bracket backwards ( FIGURE 5-10 5-10 Sun Netra T5220 Server Service Manual • January 2012...
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Releasing the Hard Drive Fan Bracket FIGURE 5-10 5. Slide the bracket forward and lift the hard drive fan assembly out ( FIGURE 5-11 Chapter 5 Replacing Chassis Components 5-11...
FIGURE 5-12 3. Pivot the hard drive fan bracket toward rear of server until it clicks. 4. Connect the hard drive fan assembly cable to the power board ( FIGURE 5-12 5-12 Sun Netra T5220 Server Service Manual • January 2012...
Lowering the Hard Drive Fan Assembly and Connecting the Cable FIGURE 5-12 5. Route the hard drive fan assembly cable back into the cable guides. 6. Perform the following tasks to bring the server back online: Section 6.1.2, “Installing the Top Cover” on page 6-3 ■...
Section 6.1.5, “Reconnecting Cables to the Server” on page 6-7 ■ Section 6.1.6, “Powering On the Server” on page 6-8 ■ Replacing the Alarm Board 5.6.1 Removing the Alarm Board 1. Prepare the server for alarm board removal. See: 5-14 Sun Netra T5220 Server Service Manual • January 2012...
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Section 2.3.1, “Powering Off the Server” on page 2-3 ■ Section 2.3.2, “Disconnecting Cables From the Server” on page 2-4 ■ Section 2.3.3, “Removing the Server From the Rack” on page 2-5 ■ Section 2.3.4, “Performing Antistatic Measures” on page 2-8 ■...
1. Remove the replacement alarm board from its packaging and place it on an antistatic mat. 2. Seat the alarm board back into the chassis, and tighten the four alarm board screws. 3. Reconnect the alarm board cables ( FIGURE 5-15 5-16 Sun Netra T5220 Server Service Manual • January 2012...
Reconnecting the Alarm Board Cables FIGURE 5-15 4. Route the cables into the cable guides. 5. Consider your next step: If you installed the alarm board as part of another procedure, return to that ■ procedure. Otherwise, perform the following tasks to bring the server back online: ■...
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FIGURE 5-16 Removing the LED Board FIGURE 5-16 5. Carefully lift the LED board and cable from the cable clips. 6. Disconnect the cable from the LED board ( FIGURE 5-17 5-18 Sun Netra T5220 Server Service Manual • January 2012...
Disconnecting Cable From the LED Board FIGURE 5-17 7. Set the LED board aside on an antistatic mat. 8. Continue to Section 5.7.2, “Installing the LED Board” on page 5-19. 5.7.2 Installing the LED Board 1. Remove the replacement LED board from its packaging and place it on an antistatic mat.
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3. Insert the tab on the LED board into the slot on the chassis ( FIGURE 5-19 4. Swing the LED board right to the chassis and tighten the thumbscrew FIGURE 5-19 5-20 Sun Netra T5220 Server Service Manual • January 2012...
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Inserting the LED Board Tab and Tightening Thumbscrew FIGURE 5-19 5. Route the LED board cable back into the cable guides. 6. Install the system fan assembly. Section 5.3.2, “Installing the System Fan Assembly” on page 5-8. 7. Install the air duct. Section 4.4.2, “Installing the Air Duct”...
Section 3.1.1, “Removing a Hard Drive” on page 3-2 ■ Section 3.3.1, “Removing the Media Bay Assembly” on page 3-8 ■ 3. Remove the screws that secure the power board to the chassis ( FIGURE 5-20 5-22 Sun Netra T5220 Server Service Manual • January 2012...
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Removing the Power Board Screws FIGURE 5-20 4. Lift the power board out of the chassis and set it aside on an antistatic mat FIGURE 5-21 Chapter 5 Replacing Chassis Components 5-23...
5. Perform the following tasks to bring the server back online: Section 6.1.2, “Installing the Top Cover” on page 6-3 ■ Section 6.1.3, “Removing Antistatic Measures” on page 6-4 ■ 5-24 Sun Netra T5220 Server Service Manual • January 2012...
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-p Are you sure you want to permanently set the Chassis Part Number chassis_part_number [y/n]? y setcpn: Chassis part number recorded. sc> showplatform Sun-Netra-T5220 chassis_serial_number Chassis Serial Number: Domain Status ------ ------ SO Running sc> setsc sc_servicemode false...
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5-26 Sun Netra T5220 Server Service Manual • January 2012...
C H A P T E R Finishing Up This chapter describes tasks to perform after replacing components within the server. Topics include: Section 6.1, “Tasks for Finishing Up” on page 6-1 ■ Tasks for Finishing Up After replacing components inside of the server, perform the following tasks: Section 6.1.1, “Installing the PCI Mezzanine”...
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3. Tighten the PCI mezzanine screws ( FIGURE 6-1 Lowering the PCI Mezzanine and Tightening the Screws FIGURE 6-1 4. Reconnect the PCI mezzanine cable ( FIGURE 6-2 Sun Netra T5220 Server Service Manual • January 2012...
Reconnecting the PCI Mezzanine Cable FIGURE 6-2 5. Install the top cover. Section 6.1.2, “Installing the Top Cover” on page 6-3. 6.1.2 Installing the Top Cover 1. Place the top cover on the chassis. Set the cover down so that it hangs over the rear of the server by about an inch (25 mm).
Section 6.1.4, “Reinstalling the Server Chassis in the Rack” on page 6-5. Caution – The server weighs approximately 40 lb (18 kg). Two people are required to carry the chassis and install it in the rack. Sun Netra T5220 Server Service Manual • January 2012...
6.1.4 Reinstalling the Server Chassis in the Rack 1. On the rack, ensure that the rails are extended. 2. Place the ends of the chassis mounting brackets into the slide rails. Returning the Server to the Rack FIGURE 6-4 3. Slide the server into the rack until the brackets lock into place. 4.
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Note – Refer to the server installation guide for detailed CMA installation instructions. a. Insert the smaller extension into the clip located at the end of the mounting bracket ( FIGURE 6-6 Sun Netra T5220 Server Service Manual • January 2012...
Installing the CMA FIGURE 6-6 b. Plug the CMA rail extension into the end of the left sliding rail assembly. The tab at the front of the rail extension clicks into place. 7. Reconnect the cables to the back of the server. Section 6.1.5, “Reconnecting Cables to the Server”...
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Use the tip of a pen to press the power button on the bezel ( FIGURE 6-7 ■ Powering On the Server FIGURE 6-7 Power button Type the poweron command to the system console. ■ For example: sc> poweron Sun Netra T5220 Server Service Manual • January 2012...
A P P E N D I X Signal Pinouts This appendix gives the pinouts for the server rear ports and identifies connectors on various server boards. Topics include: Section A.1, “Gigabit Ethernet Ports” on page A-1 ■ Section A.2, “Network Management Port” on page A-2 ■...
The server has one 10BASE-T Ethernet management domain interface, labelled NET MGT. For information on configuring this port for managing the server with ILOM, refer to the Sun Netra T5220 Server Administration Guide. Caution – If you are planning to use the network management (NET MGT) port, you must use a shielded Ethernet cable to maintain your server’s NEBS compliance.
Serial Ports The server has two serial ports, labeled SERIAL MGT and TTYA. lists the TABLE A-4 default serial connection settings for both serial ports. Default Serial Connection Settings TABLE A-2 Parameter Setting Connector SERIAL MGT or l0l0l Rate 9600 baud Parity None Stop bits...
A.3.1.2 RJ-45 to DB-25 Adapter Crossovers RJ-45 to DB-25 Adapter Crossovers TABLE A-4 Serial Port (RJ-45 Connector) DB-25 Adapter Signal Description Signal Description Signal Ground Signal Ground Signal Ground Signal Ground Sun Netra T5220 Server Service Manual • January 2012...
A.3.2 Serial Port TTYA The port labeled TTYA accepts a DB-9 connector. Use this port for general purpose serial data transfers. shows the pin numbering of the serial port. FIGURE A-4 TABLE A-8 describes the pin signals. Serial Port (TTYA) Pin Numbering FIGURE A-4 Alarm Port The alarm port on the alarm rear transition module uses a standard DB-15 connector.
FIGURE A-6 TABLE A-10 signals. USB Ports Pin Numbering FIGURE A-6 USB 0 USB 1 USB Connector Pin Signals TABLE A-6 Signal Description +5 V DAT- DAT+ Ground Sun Netra T5220 Server Service Manual • January 2012...
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Sun Netra T5220 Server Service Manual • January 2012...
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Index performing, 2-8 removing, 6-4 Activity wrist strap, 2-2 ASR blacklist, 1-43, 1-45 bezel, 1-11 hard drive, 1-12 asrkeys (system components), 1-44 Advanced ECC technology, 1-7 Automatic System Recovery (ASR), 1-43 Advanced Lights Out Management (ALOM) CMT also see ALOM CMT compatibility CLI and POST, 1-27 battery connecting to, 1-18...
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1-14 repair, 1-15 using SunVTS types of, 1-21 see SunVTS FB-DIMM Fault LEDs, 4-24 DIMM/CPU duct FB-DIMM fault locator button, 4-24 installing, 4-18 removing, 4-17 FB-DIMMs replacing, 4-17 Index-2 Sun Netra T5220 Server Service Manual • January 2012...
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diagnosing with showfaults command, 4-28 ejector tabs, 4-25 ILOM example POST error output, 1-34 ALOM CMT compatibility CLI, 1-16 layout, 4-21 diagnostics, 1-2 locating faulty memory modules, 4-24 firmware, 1-2 managing faults in, 4-28 post, 1-2 verifying successful replacement, 4-28 indicators, 1-8 fmadm command, 1-41, 4-29 Input OK LED, 1-5, 1-13...
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OK to Remove LED, 1-12 POST, running, 1-27 operating state, determining, 1-11 Power OK LED, 1-5 optical media drive, 2-13 power supply, 1-13 removing, 3-6 server, 1-11 replacing, 3-6 on/off button, 1-11, 2-4 power Index-4 Sun Netra T5220 Server Service Manual • January 2012...
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1-21, 1-51 voltage and current sensor status, displaying, 1-23 shutting down the system, 2-3 slide rail release lever, 2-7 weight of server, 2-5 releasing, 2-5, 6-5 Solaris log files, 1-5 Index-6 Sun Netra T5220 Server Service Manual • January 2012...
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