Pre-Diagnosis Inspection (Lt-A750Xp/Zk9) - Suzuki kq750 Service Manual

Information Gathering
To properly diagnose a malfunction, one must not make guesses or assumptions about the circumstances that caused
it. Proper diagnosis and repair require duplicating the situation in which the malfunction occurred. If a diagnosis is
made without duplicating the malfunction, even an experienced service technician may make a misdiagnosis and not
perform the servicing procedure correctly, resulting in the malfunction not being repaired. Therefore, in order to
properly diagnose and repair the vehicle, the customer must be questioned about the conditions at the time that the
malfunction occurred making "Information gathering" very important. In order that the information obtained from the
customer to be used as a reference during troubleshooting, it is necessary to ask certain important questions
concerning the malfunction. Therefore, a questionnaire has been created to improve the information-gathering
procedure.
EXAMPLE: CUSTOMER PROBLEM INSPECTION FORM
Customer's name:
Date of issue:
Problem Symptoms
Frequency of Occurrence
Conditions for Occurrence
of Problem
Environmental Condition
DTC
NOTE
This form is a standard sample. The form should be modified according to conditions and
characteristic of each market.

Pre-diagnosis Inspection (LT-A750XP/ZK9)

The mechanical of the steering system should be
inspected prior to performing any electrical checks.
These inspections may find problems that the EPS could
not detect; thus, shortening repair time.
Tire
Tire type
Tire type
Front: DUNLOP KT411
Rear: DUNLOP KT415
Model:
Date Reg.
•
Handlebars feels heavy
•
Vehicle pulls to one side during straight driving
•
Poor recovery from turns
•
Too much play in steering
•
Abnormal noise while vehicle is running: from motor,
•
Other
•
Continuous/Intermittent (
•
Vehicle at stop & ignition switch ON:
•
When starting: at initial start only/at every start/Other
•
Vehicle speed while:
• Road surface condition:
•
Chain equipment:
•
Weather: fair/cloudy/rain/snow/other
•
Temperature:
•
First check: Normal code/malfunction code (
•
Second check after driving test: Normal code/malfunction code (
B931G46304002
Power Assisted Steering System:
VIN:
Date of problem:
other
times a day, a month)/other
while accelerating/while decelerating/at stop/
while turning/while running at constant speed/
other
Paved road/rough road/snow-covered
road/other
°F ( °C)
Tire pressure
Refer to "Tire Inspection in Section 0B in related
manual".
CAUTION
!
The standard tire fitted on this vehicle is
AT25 x 8 – 12 œœ for front and AT25 x 10 – 12
for rear. The use of tires other than those
specified may cause instability. It is highly
recommended to use a SUZUKI Genuine Tire.
Mileage:
)
I931H1630009-03
6C-10
)