InfoPrint 6500 User Manual page 286

Chapter 7
Fault Messages
Fault Message
SF ERROR
SHUT DRVR CIR*
SEE USERS MANUAL
SHUTL OVR SPEED*
SHTL MISMATCH
USE CORRECT RBN
SHUTTLE STALL
SHUTTLE TYPE
NOT SUPPORTED*
STACK UNDERFLOW*
TABLE MISMATCH
DOWNLOAD AGAIN
286
Table 9: Fault Messages
Operator
Explanation
Correctable?
Yes Structured Field Error.
Application software
has violated
structured data field
parameters.
No The shuttle driver
circuit on the
controller board is
drawing too much
current.
No The shuttle is running
over speed.
Yes This message
displays when an
Extended Life Ribbon
is mounted on a 500
lpm printer.
Yes The shuttle is not
moving.
No The shuttle type was
not detected at
power-up.
No Firmware error on the
controller board.
Yes Indicates that the
software update hsa
failed and should be
reloaded.
Solution
Not a printer problem.
Have the system
administrator correct
applications data or
configuration.
Power down and contact
your InfoPrint service
representative.
Contact your InfoPrint
service representative.
Install Standard Life
Ribbon.
Set the platen lever to
match the thickness of
paper, but not too tightly.
Check and adjust the
platen gap. Inspect the
ribbon mask for
deformation that snags and
interferes with shuttle
movement. If fault source
is not apparent, contact
your InfoPrint service
representative.
Contact your InfoPrint
service representative.
Contact your InfoPrint
service representative.
Power off the printer.
Download the program
again from the beginning. If
the message appears
again, contact your
InfoPrint service
representative.