InfoPrint 6500 User Manual page 243

5. Run your print job again. If the fault message reappears, turn off power to
The following table explains each fault message and offers suggestions for
correcting the fault condition.
Fault Message
001 END OF FORMS
LOAD FORMS
002 FORMS JAMMED
CLEAR AND RELOAD
FORMS
003 FORMS EJECTED
PRESS EJECT/RESTORE
004 VIEW FORMS
PRESS VIEW KEY
006 HOST SYSTEM
REQUESTS ATTN
007 FM HEADER ERROR
008 HOLD PRINT TIMEOUT
PRESS START
009 INVALID KEY PRESS
the printer, then call your InfoPrint service representative. Otherwise, no
further attention is required.
Table 9: Fault Messages
Operator
Correctable?
Yes Printer is out of paper.
Yes No paper motion.
Yes Non–error status
message.
Yes Non–error status
message.
Yes Host attention
message.
No Frame Header Error.
Application software
has violated header
parameters.
Yes Printer was off–line
more than 10 minutes
and the "Intervention
Required" parameter
is set to "Send to
Host."
Yes Appears briefly if an
inactive key is
pressed in current
print mode.
Fault Correction Procedure
Explanation
Load paper. Refer to the
InfoPrint 6500 Line Matrix
Printers: Quick Start Guide.
Clear paper jam and reload
paper. See the InfoPrint
6500 Line Matrix Printers:
User's Manual. Reset
platen lever.
Press Eject/Restore key
to return paper to print
position.
Press View key to return
paper to print position.
The host computer or
printer controller requires
attention.
Contact your system
administrator.
Press Start to put printer in
READY state.
Re–enter the value, or
press the correct key.
Solution
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