InfoPrint 6500 User Manual page 248

Chapter 7
Fault Messages
Fault Message
051 HAMMER SHORT*
SEE USERS MANUAL
052 MECH DRIVER HOT
SEE USERS MANUAL
053 48 VOLTS FAILED*
RECYCLE POWER
054 HAMMER COIL SHORT*
SEE USERS MANUAL
055 MECH. DRIVER LINK
FAILURE
SEE USERS MANUAL
056 HAMMER COIL CHECK
SEE USERS MANUAL
057 CLOSE PLATEN
058 SHUTTLE JAM
SEE USERS MANUAL
059 CANCEL PRINT ACTIVE
060 PRINTER HOT
SEE USERS MANUAL
248
Table 9: Fault Messages
Operator
Explanation
Correctable?
No Hammer driver
circuits on the
controller board
shorted to ground.
No Mechanism driver
temperature is
elevated beyond
normal threshold.
No The power supply is
not generating a
proper 48 volts or the
CMX board is not
properly detecting a
48 volt output.
No Hammer coil shorted
to ground.
No Link failure between
the the controller
board and mechanism
driver board.
No Hammer coil open.
Yes Platen lever is raised
to the open position.
No No shuttle movement
or the shuttle is
moving at the wrong
speed.
N/A Non–error status
message.
No Printer temperature is
elevated beyond
normal threshold.
Solution
Contact your InfoPrint
service representative.
Contact your InfoPrint
service representative.
Contact your InfoPrint
service representative.
Contact your InfoPrint
service representative.
Contact your InfoPrint
service representative.
Contact your InfoPrint
service representative.
Lower the platen lever.
Make sure the ribbon is not
twisted and the platen lever
is set correctly. If the fault
reoccurs, contact your
InfoPrint service
representative.
No action required.
Contact your InfoPrint
service representative.