InfoPrint 6500 User Manual page 261

Fault Message
441 CARTRIDGE MISMATCH
USE CORRECT RIBBON
733 DP FIFO BUSY*
990 MACHINE CHECK
998 NV-RAM CHECK
48V CIRCUIT*
A97 GRAPHIC CHECK
ERROR
PRESS STOP THEN START
B10 ERROR:
NO DRAM DETECTED*
B11 ERROR:
RAM TEST FAILED*
B12 ERROR:
PROGRAM MISSING*
Table 9: Fault Messages
Operator
Explanation
Correctable?
Yes The cartridge board
being used is not
compatible with the
software in the printer.
No There is a timing
problem in the Engine
Controller firmware.
N/A Host status message.
No The flash memory is
defective.
No The power supply is
not generating a
proper 48 Volt, or the
controller board is not
detecting a 48 Volt
output from the power
supply board.
Yes Graphic Check Error:
CT emulation.
No Boot-up routines did
not detect the
presence of SDRAM
DIMM.
No SDRAM failed the
boot initialization test.
Yes The printer does not
see a program in flash
memory.
Fault Messages
Fault Correction Procedure
Solution
1. Press the STOP key,
open the platen, or
cycle power to change
and clear the error.
2. If necessary, replace
the ribbon with an
authorized cartridge
that matches the
printer's firmware level.
Contact your InfoPrint
service representative.
No action required.
Contact your InfoPrint
service representative.
NOTE: You can still print,
but you cannot save
configuration changes as
the NVRAM is defective.
Contact your InfoPrint
service representative.
Press Stop then Start.
Contact your InfoPrint
service representative.
Contact your InfoPrint
service representative.
There is no program in
printer memory. Download
the emulation.
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