InfoPrint 6500 User Manual page 262

Chapter 7
Fault Messages
Fault Message
B13 ERROR:
NOT COMPATIBLE*
B19 ERROR:
DC RETURNED*
B20 STATUS: 00%
DOWNLOAD MODE
B21 STATUS:
PRINTER RESET
B22 ERROR:
DECOMPRESS SIZE*
B23 ERROR:
DECOMPRESS CKSUM*
B30 - STATUS:INITIALIZING
B35 STATUS:
WAITING FOR EC STATUS
262
Table 9: Fault Messages
Operator
Explanation
Correctable?
Yes The printer is not
compatible with the
downloaded program.
No This message
indicates an
incorrectly assembled
and tested machine.
N/A Status message
informing the operator
that software is being
downloaded.
N/A Status message
informing the operator
that the printer is
undergoing a system
reset.
No Flash memory has not
passed boot
initialization tests.
No Flash memory has not
passed boot
initialization tests.
N/A Status message
informing the operator
that software is being
downloaded through
one of the printer's I/O
ports using the two-
key download
activation.
Yes Status message: the
DC on the controller
board is waiting for
communication with
the EC. If this
message does not
clear within a few
seconds there is an
electrical or electronic
problem on the
controller board.
Solution
Use the correct emulation
software options(s) for this
printer model.
Contact your InfoPrint
service representative.
No action required.
No action required.
Contact your InfoPrint
service representative.
Contact your InfoPrint
service representative.
No action required.
Cycle power. If the
message still appears
contact your InfoPrint
service representative.