Talkswitch 48-CA/CVA Manuals

Manuals and User Guides for Talkswitch 48-CA/CVA. We have 1 Talkswitch 48-CA/CVA manual available for free PDF download: User Manual

Talkswitch 48-CA/CVA User Manual (243 pages)

Talkswitch - CentrePoint Technologies Network Hardware User Manual

Brand: Talkswitch | Category: Network Hardware | Size: 8.8 MB

Copyright Information
2
Table of Contents
3
Preface
9
- What's in this Guide
  9
  - What You Should Know
    9
  - Single Unit Installation
    10
  - Networked Units Installation
    10
  - Voip Installation
    10
  - Connecting Devices
    10
- Finding the Information You Need
  11
- Guide Conventions
  12
Chapter 1: Talkswitch Installation

13
Chapter 2: Talkswitch Configuration

41
- System Configuration
  41
  - The Configuration Screen
    41
    
    File Menu
    42
    
    View Menu
    42
    
    Tools Menu
    43
    
    Help Menu
    43
    
    Configuration Navigation
    44
  - Special Considerations When Connecting Multiple Units to a LAN
    45
- System Information
  47
  - Administration
    47
  - IP Configuration
    49
  - Telephone Lines
    52
  - Line Hunt Groups
    54
  - Automatic Route Selection and Toll Restriction
    56
  - Fax Information
    61
    
    Dedicated Fax Line
    62
    
    Distinctive Ring Fax Detection
    64
    
    Automatic Fax Detection
    65
  - Local Extensions
    66
  - Remote Extensions
    70
  - Extension Ring Groups
    73
  - On-Hold/Ringback
    75
    
    1External Audio Source
    75
    
    2Internal Audio File
    77
- Voicemail
  79
  - Mailbox Options
    79
  - Voicemail Notification
    80
    
    Dialed Notification
    80
    
    Message Waiting Light
    83
    
    E-Mail Notification
    83
  - Global Settings
    86
    
    Voicemail Manager
    88
- Call Handling
  90
  - Modes
    90
  - Auto Attendant
    92
    
    Adding/Configuring an Auto Attendant
    92
    
    Record, Play or Erase Auto Attendant Messages
    94
    
    Select Routing Options for each Auto Attendant
    96
    
    Automatic Fax Detection
    97
    
    No Selection was Made at the Auto Attendant
    98
    
    Additional Features at the Auto Attendant
    98
  - Telephone Lines
    99
  - Voip Numbers
    101
  - Call Cascade
    102
    
    Local Extensions
    102
    
    Remote Extensions
    105
    
    Extension Ring Groups Call Cascade
    107
    
    Call Cascade Examples
    109
- Call Back/Call Bridge
  110
  - Auto Call Back
    111
  - Prompted Call Back
    114
  - Call Bridge
    115
- Options
  117
  - Permissions
    117
  - Audio Controls
    119
  - Transfer Options
    120
  - Miscellaneous
    122
  - Troubleshooting
    124
    
    Troubleshooting - Advanced
    126
Chapter 3 :Using Talkswitch

129
Chapter 4: Call Detail Record (Cdr) Logging

159
Chapter 5 :Voip Information

167
- Introduction to Voip
  167
- Optimizing Your IP Network for Voip
  168
- Setting up a Voip Network
  171
- Voip Configuration
  174
  - Configure Talkswitch IP Addresses
    174
    
    Set the Talkswitch Local IP Address
    174
    
    Set the Talkswitch Public IP Address
    175
  - Configure Talkswitch Profile
    176
    
    Talkswitch Profile
    176
    
    Service Provider Profile
    180
  - Voip Numbers
    182
    
    Assign Voip Phone Numbers
    183
    
    Configure Call Handling for Voip Numbers
    184
    
    Assign Service Provider Phone Numbers
    185
- Faq
  186
- Voip Network Administration Form
  192
Chapter 6 :Troubleshooting and Support

193
- Troubleshooting
  193
  - Problems that May Occur During Configuration
    193
  - Problems that May Occur While Using the Talkswitch Features
    194
    
    The Auto Attendant
    194
    
    Music on Hold
    195
    
    Call Routing with Local Extensions and Home Phones
    195
    
    Answering and Fax Machines
    196
    
    Other Possible Local Extension Problems
    196
    
    Multiple Talkswitch Units Connected to the same LAN
    197
- Support
  199
- Appendices
  201
Appendix A: Functions and Commands

201
Appendix B: Talkswitch and Telephone Company Calling Services

205
Appendix C: Talkswitch and Power Interruptions

209
Appendix D: Safety and Regulatory Information

211
Appendix E: Talkswitch One-Year Warranty and Return Policy

215
Appendix F: Specifications

219
Appendix G: Copyright and Licensing Notices

221
Appendix H: Home/Office Wiring Guide

225
- Rear Panel
  231
- Glossary
  233
- Index
  241

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Talkswitch 48-CA/CVA Manuals

Talkswitch 48-CA/CVA User Manual (243 pages)

Table of Contents

Chapter 1: Talkswitch Installation

Chapter 2: Talkswitch Configuration

Chapter 3 :Using Talkswitch

Chapter 4: Call Detail Record (Cdr) Logging

Chapter 5 :Voip Information

Chapter 6 :Troubleshooting and Support

Appendix A: Functions and Commands

Appendix B: Talkswitch and Telephone Company Calling Services

Appendix C: Talkswitch and Power Interruptions

Appendix D: Safety and Regulatory Information

Appendix E: Talkswitch One-Year Warranty and Return Policy

Appendix F: Specifications

Appendix G: Copyright and Licensing Notices

Appendix H: Home/Office Wiring Guide

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