Warranty Service - Talkswitch 24-CA User Manual

Warranty Service

To be eligible to obtain warranty service you must retain proof of purchase
and contact your reseller for warranty details. If you fail to provide proof of
purchase, your reseller and TalkSwitch, a division of Centrepoint
Technologies Inc. ("TalkSwitch") will not be able to provide you with any
kind of warranty service.
To obtain warranty service, products must be sent to your reseller or a
service facility designated by TalkSwitch. The original end-user purchaser
shall pay all shipping charges, duties and taxes for products sent to
TalkSwitch for warranty service. TalkSwitch shall pay for return of the
product to the end-user purchaser.
If purchased from a reseller:
Contact your reseller and obtain a Warranty Return Authorization (WRA)
number if required.
If purchased from TalkSwitch:
Please contact the Technical Support department at TalkSwitch to obtain an
WRA number — (866) 393-9960 toll free in continental North America or
(613) 725-2466. Please have your model and serial number available when
you call.
If the product is being shipped from outside of Canada, the following
statement must be included on the package. 'Canadian Goods Being
Returned to Canada' .
Failure to obtain a WRA number and include the necessary
information will result in the package being refused.
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