Hypervisor Problems; General Problems - IBM System x3300 M4 Installation And Service Manual

Hypervisor problems

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 5, "Parts listing, IBM System x3300 M4 Type 7382," on page 303 to check if a component is a
consumable, structural, or FRU part.
v If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
Symptom
If an optional embedded
hypervisor flash device is not
listed in the expected boot
order, does not appear in the
list of boot devices, or a similar
problem has occurred.

General problems

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 5, "Parts listing, IBM System x3300 M4 Type 7382," on page 303 to check whether a component is
a consumable, structural, or FRU part.
v If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
Symptom
A cover latch is broken, an LED
is not working, or a similar
problem has occurred.
The server cover was removed
while running and the server
shut off.
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System x3300 M4 Type 7382: Installation and Service Guide
Action
1. Make sure that the optional embedded hypervisor flash device is selected on
the boot manager (<F12> Select Boot Device) at startup.
2. Make sure that the embedded hypervisor flash device is seated in the
connector correctly (see Removing a USB embedded hypervisor flash device
and Replacing a USB embedded hypervisor flash device).
3. See the documentation that comes with the optional embedded hypervisor
flash device for setup and configuration information.
4. Make sure that other software works on the server.
Action
If the part is a CRU, replace it. If the part is a FRU, the part must be replaced by a
trained service technician (see Chapter 6, "Removing and replacing components,"
on page 311 to determine whether the part is a consumable, structural, or FRU
component).
Replace the server cover and restart the server.