Diagnostic Tools - IBM System x3300 M4 Installation And Service Manual

Diagnostic tools

The following tools are available to help you diagnose and solve hardware-related
problems:
v Event logs
v Integrated Management Module (IMM)
v IBM Dynamic System Analysis
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System x3300 M4 Type 7382: Installation and Service Guide
The event logs list the error codes and messages that are generated when an
error is detected for the subsystems IMM2, POST, DSA, and the server
baseboard management controller. See "Event logs" on page 148 for more
information.
The Integrated Management Module (IMM) combines service processor
functions, video controller, and remote presence and blue-screen capture features
in a single chip. The IMM provides advanced service-processor control,
monitoring, and alerting function. If an environmental condition exceeds a
threshold or if a system component fails, the IMM lights LEDs to help you
diagnose the problem, records the error in the IMM event log, and alerts you to
the problem. Optionally, the IMM also provides a virtual presence capability for
remote server management capabilities. The IMM provides remote server
management through the following industry-standard interfaces:
– Intelligent Platform Management Protocol (IPMI) version 2.0
– Simple Network Management Protocol (SNMP) version 3
– Common Information Model (CIM)
– Web browser
For more information about the Integrated Management Module (IMM), see
"Using the integrated management module II" on page 123, Integrated
management module II (IMM2) error messages, and the Integrated Management
Module User's Guide at http://www.ibm.com/systems/support/supportsite.wss/
docdisplay?lndocid=MIGR-5079770&brandind=5000008.
Two editions of IBM Dynamic System Analysis (DSA) are available for
diagnosing problems, DSA Portable and DSA Preboot:
– DSA Portable
DSA Portable collect and analyze system information to aid in diagnosing
server problems. DSA Portable runs on the server's operating system and
collect the following information about the server:
- Drive health information
- Event logs for ServeRAID controllers and service processors
- Installed hardware, including PCI and USB information
- Installed applications and hot fixes
- Kernel modules
- Light path diagnostics status
- Microprocessor, input/out hub, and UEFI error logs
- Network interfaces and settings
- RAID controller configuration
- Service processor (integrated management module) status and
configuration
- System configuration
- Vital product data, firmware, and UEFI configuration