IBM System x3650 M4 BD Type 5466 Installation And Service Manual

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System x3650 M4 BD
Type 5466
Installation and Service Guide

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  Summary of Contents for IBM System x3650 M4 BD Type 5466

  • Page 1 System x3650 M4 BD Type 5466 Installation and Service Guide...
  • Page 3 System x3650 M4 BD Type 5466 Installation and Service Guide...
  • Page 4 Appendix D, “Getting help and technical assistance,” on page 747, “Notices” on page 751, the Warranty Information document, and the Safety Information and Environmental Notices and User Guide documents on the IBM Documentation CD. Fifth Edition (August 2014) © Copyright IBM Corporation 2014.
  • Page 5: Table Of Contents

    Installing optional hardware devices in the server Updating the server configuration . . 85 Instructions for IBM Business Partners . . 24 How to send DSA data to IBM . . 24 Chapter 3. Configuration information Server components . . 25 and instructions.
  • Page 6 Removing the upper power supply card from Recovering the server firmware . . 150 the power-supply paddle card assembly . . 220 Automated boot recovery (ABR) . . 152 Nx-boot failure . . 152 System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 7 Getting help and information from the World Wide rear hard disk drive cage . 233 . 748 Replacing the hot-swap backplane on the How to send DSA data to IBM . 748 rear hard disk drive cage . 236 Creating a personalized support web page .
  • Page 8 System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 9: Safety

    Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information. Avant d'installer ce produit, lisez les consignes de sécurité. Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. © Copyright IBM Corp. 2014...
  • Page 10 Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. viii System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 11: Safety Statements

    Safety statements These statements provide the caution and danger information that is used in this documentation. Important: Each caution and danger statement in this documentation is labeled with a number. This number is used to cross reference an English-language caution or danger statement with translated versions of the caution or danger statement in the Safety Information document.
  • Page 12 There are no serviceable parts inside the device. v Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 13 DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following. Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. Statement 4 CAUTION: Use safe practices when lifting.
  • Page 14 If you suspect a problem with one of these parts, contact a service technician. Statement 11 CAUTION: The following label indicates sharp edges, corners, or joints nearby. Statement 12 System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 15 CAUTION: The following label indicates a hot surface nearby. Statement 13 DANGER Overloading a branch circuit is potentially a fire hazard and a shock hazard under certain conditions. To avoid these hazards, ensure that your system electrical requirements do not exceed branch circuit protection requirements. Refer to the information that is provided with your device for electrical specifications.
  • Page 16 CAUTION: Do not place any object on top of rack-mounted devices. Statement 27 CAUTION: Hazardous moving parts are nearby. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 17: Chapter 1. The Ibm System X3650 M4 Bd Type 5466 Server

    IBM Business Partners must also complete the steps in “Instructions for IBM Business Partners” on page 24. The IBM System x3650 M4 BD Type 5466 is a 2-U-high rack model, two-socket server for virtualization, database, and computational intensive computing. This...
  • Page 18 Figure 1. 12 hot-swap hard-disk drive configuration If firmware and documentation updates are available, you can download them from the IBM website. The server might have features that are not described in the documentation that comes with the server, and the documentation might be...
  • Page 19: The Ibm Documentation Cd

    The following illustration shows the QR code (http://ibm.co/18gSeXv): Figure 3. QR code You can download an IBM ServerGuide Setup and Installation CD to help you configure the hardware, install device drivers, and install the operating system. For a list of supported optional devices for the server, see http://www.ibm.com/ systems/info/x86servers/serverproven/compat/us/.
  • Page 20: Using The Documentation Browser

    Click a document to view it, and press Crtl+F to use the Acrobat search function, or press Alt+F to use the xpdf search function within the document. Click Help for detailed information about using the Documentation Browser. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 21: Related Documentation

    Warranty Information: This document is in printed format and comes with the server. It contains warranty terms and a pointer to the IBM Statement of Limited Warranty on the IBM website. v Important Notices: This document is in printed format and comes with the server. It contains information about the safety, environmental, and electronic emission notices for your IBM product.
  • Page 22: Notices And Statements In This Document

    Notices and statements in this document The caution and danger statements in this document are also in the multilingual Safety Information document, which is on the IBM Documentation CD. Each statement is numbered for reference to the corresponding statement in your language in the Safety Information document.
  • Page 23 ServeRAID M5110 SAS/SATA Controller for IBM System x v ServeRAID M5120 SAS/SATA Controller for IBM System x v ServeRAID H1110 SAS/SATA Controller for IBM System x v ServeRAID M5100 Series Battery Kit for IBM System X Chapter 1. The IBM System x3650 M4 BD Type 5466 server...
  • Page 24 For more information on Features on Demand (FoD), including instructions for automating the activation and installation of the activation key by using IBM ToolsCenter or IBM Director, see the IBM System x Features on Demand User's Guide at under the Help section.
  • Page 25 Armonk, New York 10504 http://www.ibm.com/customersupport/ For more information on the energy efficiency program, go to http://www.ibm.com/systems/x/hardware/energy-star/index.html Product Type: Computer Server Year first manufactured: 2014 Internal/external power supply efficiency: v http://www.plugloadsolutions.com/psu_reports/ IBM_FSA011_550W_SO-301_Report.pdf Chapter 1. The IBM System x3650 M4 BD Type 5466 server...
  • Page 26 Measurement methodology used to determine information in this document: ENERGY STAR Servers Version 2.0 Program Requirements; ECOVA Generalized Test Protocol for Calculating the Energy Efficiency of Internal Ac-Dc and Dc-Dc Power Supplies. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 27: What Your Server Offers

    – Event logs for ServeRAID controllers and service processors The diagnostic programs create a merged log that includes events from all collected logs. The information is collected into a file that you can send to IBM service and support. Additionally, you can view the information locally through a generated text report file.
  • Page 28 The server provides a QR code on the system service label, which is on the cover of the server, that you can scan using a QR code reader and scanner with a mobile device to get quick access to the IBM Service Information website. The IBM Service Information website provides additional information for parts installation and replacement videos, and error codes for server support.
  • Page 29 46 for detailed information. v Active Energy Manager The IBM Active Energy Manager solution is an IBM Systems Director extension that measures and reports server power consumption as it occurs. This enables you to monitor power consumption in correlation to specific software application programs and hardware configurations.
  • Page 30: Reliability, Availability, And Serviceability

    (ROM) resident code, locally or over the LAN v Vital product data (VPD) on microprocessors, system board, power supplies, and SAS (hot-swap-drive) backplane v Wake on LAN capability for remote power up System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 31: Ibm Systems Director

    A set of common tasks that are included with IBM Systems Director provides many of the core capabilities that are required for basic management, which means instant out-of-the-box business value.
  • Page 32: Server Controls, Leds, And Power

    RAID configuration. When the LED is flashing rapidly (three flashes per second), it indicates that the controller is identifying the drive. v Operator information panel: This panel contains the power control button and light-emitting diodes (LEDs). System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 33: Operator Information Panel

    A system-locator LED is also on the rear of the server. This LED is used as a presence detection button as well. You can use IBM Systems Director or IMM2 web interface to light this LED remotely. This LED is controlled by the IMM2.
  • Page 34: Rear View

    It allows you to blue screen the server and take a memory dump (use this button only when directed by the IBM service support). You might have to use a pen or the end of a straightened paper clip to press the button.
  • Page 35 System-locator LED: Use this LED to visually locate the server among other servers. You can use IBM Systems Director or IMM2 web interface to light this LED remotely. v System-error LED: When this LED is lit, it indicates that a system error has occurred.
  • Page 36: Pci Riser-Card Adapter Expansion Slot Locations

    3. Turn the server off and then turn the server back on. 4. If the problem remains, replace the power supply. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 37: Server Power Features

    For 32-bit operating systems only: Some memory is reserved for various system resources and is unavailable to the operating system. The amount of memory that is reserved for system resources depends on the operating system, the Chapter 1. The IBM System x3650 M4 BD Type 5466 server...
  • Page 38: Turning Off The Server

    The IMM2 can turn off the server as an automatic response to a critical system failure. v You can turn off the server through a request from the IMM2. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 39: Chapter 2. Installing Optional Devices

    In addition to the instructions in this chapter for installing optional hardware devices, updating the firmware and device drivers, and completing the installation, IBM Business Partners must also complete the steps in “Instructions for IBM Business Partners” on page 24.
  • Page 40: Installing Optional Hardware Devices In The Server

    2. Shut down and restart the server multiple times to ensure that the server is correctly configured and functions correctly with the newly installed devices. 3. Save the DSA log as a file and send it to IBM. For information about transferring data and logs, see “How to send DSA data to IBM.”...
  • Page 41: Server Components

    Server components The following illustration shows the major components in the server. The illustrations in this document might differ slightly from your hardware. Top cover Air baffle Heat sink Adapter Microprocessor DIMM 1U PCI riser-card assembly 1 System board 1U PCI riser-card assembly 2 3.5-inch SAS/SATA rear backplane...
  • Page 42: Server Internal Leds, Connectors, And Jumpers

    The following illustration shows the internal connectors on the system board. Figure 11. System board internal connectors System-board DIMM connectors The following illustration shows the DIMM connectors on the system board. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 43: System-Board External Connectors

    Figure 12. System board DIMM connectors System-board external connectors The following illustration shows the external input/output connectors on the system board. Figure 13. System board external connectors Chapter 2. Installing optional devices...
  • Page 44: System-Board Jumpers

    (backup) firmware ROM page. Notes 1 and 2 IMM TPM jumper v Pins 1 and 2: Normal (default) TPM not physical present. v Pins 2 and 3: TPM physical present. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 45: System-Board Leds

    Table 3. System board jumpers (continued) Jumper number Jumper name Jumper setting Note: 1. If no jumper is present, the server responds as if the pins are set to 1 and 2. 2. Changing the position of the UEFI recovery jumper from pins 1 and 2 to pins 2 and 3 before the server is turned on sets the UEFI recovery process.
  • Page 46: Pci Riser-Card Adapter Expansion Slot Connectors

    PCIe3 x aa (b, c, d, e) where: v aa = Physical connector link width v b, c, d, e = Negotiable link width PCI riser-card assembly 1 v Type 1 System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 47 Figure 16. PCI riser-card assembly 1 (Type 1) v Type 2 Figure 17. PCI riser-card assembly 1 (Type 2) PCI riser-card assembly 2 Figure 18. PCI riser-card assembly 2 Chapter 2. Installing optional devices...
  • Page 48: Installation Guidelines

    Installation guidelines Use the installation guidelines to install the System x3650 M4 BD Type 5466. Attention: v Static electricity that is released to internal server components when the server is powered-on might cause the system to halt, which might result in the loss of data.
  • Page 49: System Reliability Guidelines

    v Have a small flat-blade screwdriver available. v To view the error LEDs on the system board and internal components, leave the server connected to power. v You do not have to turn off the server to install or replace hot-swap power supplies, hot-swap fans, or hot-plug Universal Serial Bus (USB) devices.
  • Page 50: Working Inside The Server With The Power On

    Guidelines to work inside the server with the power on. Attention: v IBM System x3650 M4 BD Type 5466 does not support service on rack. v Static electricity that is released to internal server components when the server is powered-on might cause the server to halt, which might result in the loss of data.
  • Page 51: Removing The Server Top Cover

    Removing the server top cover Use this information to remove the server top cover. About this task To remove the server top cover, complete the following steps: Procedure 1. Read the safety information that begins on page“Safety” on page vii and “Installation guidelines”...
  • Page 52: Rotating The Hot-Swap Rear Hard Disk Drive Cage Up

    5. Slowly rotate the rear hard disk drive cage outwards until it stops ▌2▐. 6. Shift the switch on the rear hard disk drive cage to the lock position to keep the hard disk drive cage fixed ▌3▐. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 53: Removing A Pci Riser-Card Assembly

    Figure 21. Hot-swap rear hard disk drive cage rotation Results If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 79. Removing a PCI riser-card assembly Use this information to remove a PCI riser-card assembly from the server. About this task To remove the PCI riser-card assembly, complete the following steps: Procedure...
  • Page 54 Figure 22. PCI riser-card assembly 1 removal Figure 23. PCI riser-card assembly 2 removal Results If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 79. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 55: Removing The Air Baffle

    Removing the air baffle Use this information to remove the air baffle from the server. About this task When you work with some optional devices, you must first remove the air baffle to access some components or connectors on the system board. The following illustration shows how to remove the air baffle.
  • Page 56: Removing A Hot-Swap Hard Disk Drive

    3. Grasp the handle and pull the hot-swap drive assembly out of the drive bay. Note: You might have to reconfigure the disk arrays after you remove a hard disk drive. See the RAID documentation on the IBM ServeRAID Support CD for information about RAID controllers.
  • Page 57: Removing An Adapter From The Pci Riser-Card Assembly

    Removing an adapter from the PCI riser-card assembly Use this information to remove an adapter from the PCI riser-card assembly. About this task To remove an adapter from the PCI riser-card assembly, complete the following steps: Procedure 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines”...
  • Page 58: Removing A Serveraid Adapter From The Pci Riser-Card Assembly

    3. Remove the server cover (see “Removing the server top cover” on page 258). 4. Rotate the hot-swap rear hard disk drive cage up (see “Rotating the hot-swap rear hard disk drive cage up” on page 36. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 59 5. Remove PCI riser-card assembly 1 or 2 (see “Removing a PCI riser-card assembly” on page 37). 6. The following illustrates the steps for removing an adapter from the PCI riser-card assemblies: v For PCI riser-card assembly 1: a. Rotate the retention latch to the open position. b.
  • Page 60: Installing A Hot-Swap Hard Disk Drive

    Attention: To maintain proper system cooling, do not operate the server for more than 10 minutes without either a drive or a filler panel installed in each bay. To install a drive in a hot-swap bay, complete the following steps: System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 61 6. If you are installing additional hot-swap drives, do so now. 7. Restart the server. Confirm that it starts correctly and recognizes the newly installed devices, and make sure that no error LEDs are lit. 8. Complete the additional steps in “Instructions for IBM Business Partners” on page 24. Results If you have other devices to install or remove, do so now.
  • Page 62: Installing An Adapter On The Pci Riser-Card Assembly

    PCI riser-card assembly. Make sure that the adapter snaps into the PCI riser-card assembly securely. b. Rotate the retention latch to the close position. Make sure the retention latch engages the adapter securely. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 63 Figure 30. Adapter installation 8. Connect any required cables to the adapter. Attention: v When you route cables, do not block any connectors or the ventilated space around any of the fans. v Make sure that cables are not routed on top of components that are under the PCI riser-card assembly.
  • Page 64: Installing A Single / Dual Port 10Gbe Sfp+ Embedded Adapter With Interposer

    PCI riser-card assembly. Press the edge of the connector firmly into the PCI riser-card assembly. Make sure that the adapter snaps into the PCI riser-card assembly securely. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 65 Figure 31. Single port 10GbE SFP+ embedded adapter installation Figure 32. Dual port 10GbE SFP+ embedded adapter installation 7. Rotate the retention latch to the close position. Make sure the retention latch engages the adapter securely. 8. Connect the cable to the network controller sideband connector on the system board.
  • Page 66: Installing A Serveraid Adapter On The Pci Riser-Card Assembly

    Slot 3 v Slot 2 (For the rear backplane or external ServeRAID adapter only) v Slot 1 (For external ServeRAID adapter only) Figure 33. Slot 3 System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 67 Figure 34. Slot 2 and Slot 1 To install a ServeRAID adapter on the PCI riser-card assembly, complete the following steps: Procedure 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines” on page 32. 2.
  • Page 68 Insert the ServeRAID adapter into the connector on the riser-card until it is firmly seated. Figure 36. ServeRAID adapter installation Attention: Incomplete insertion might cause damage to the server or the adapter. 7. Connect any required cables to the ServeRAID adapter. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 69: Installing A Serveraid Adapter Battery Or Flash Power Module In The Remote Battery Tray

    Attention: v When you route cables, do not block any connectors or the ventilated space around any of the fans. v Make sure that cables are not routed on top of components that are under the PCI riser-card assembly. v Make sure that cables are not pinched by the server components. 8.
  • Page 70 5. Connect the remote battery cable to the remote battery cable connector on the ServeRAID adapter. Route the remote battery cable in the server as shown in the following illustration. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 71 Figure 38. Battery cable connection Attention: v Make sure the cable passes through the cable clips. v Make sure that the cable is not pinched and does not cover any connectors or obstruct any components on the system board. Results If you have other devices to install or remove, do so now.
  • Page 72: Installing A Hot-Swap Backplane On The Rear Hard Disk Drive Cage

    2. Turn off the server (see “Turning off the server” on page 22) and all attached peripheral devices. Disconnect all power cords; then, disconnect all external cables from the server. 3. Remove the server top cover (see “Removing the server top cover” on page 35). System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 73 4. Connect cables to the backplane. v Type 1 - SATA – Connect the LED signal, SATA signal and power cables to the backplane. Figure 41. Type 1 - SATA v Type 2 - SAS – Connect the I C signal, SAS signal and power cables to the backplane. Figure 42.
  • Page 74: Installing A Front Fan

    7. Remove the air baffle (see “Removing the air baffle” on page 39). 8. Installing Fan 1A:. (For installation of Fan 2A or Fan 3A, please go to step 10) System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 75 Figure 44. Fan installation a. Pull up the blue handle on the fan cage. b. Orient the fan so that the fan cable points to the system board. c. Lower the fan into the fan slot in the server and ensure that is it seated correctly.
  • Page 76: Memory Module Installation

    Do not mix registered and unbuffered DIMMs in the server. v Do not mix load reduced DIMMs with other types of DIMMs in the server. v DO not mix ECC and non-ECC DIMMs in the server. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 77 v The server supports 1.35-volt (low-voltage) and 1.5-volt DIMMs. v The server supports a maximum of 16 DIMMs (single-rank and dual-rank) on the base system board. v The DIMM options that are available for the server are 4 GB, 8 GB, 16 GB, and 32 GB (when available).
  • Page 78: Dimm Installation Sequence

    DIMM connectors Channel 1 7, 8 Channel 2 5, 6 Microprocessor 1 Channel 3 1, 2 Channel 4 3, 4 The following table lists the DIMM connectors on each memory channel. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 79: Memory Mirroring

    Table 8. DIMM connectors on each memory channel Number of installed microprocessors Memory channel DIMM connectors Channel 1 15, 16 Channel 2 13, 14 Microprocessor 2 Channel 3 9, 10 Channel 4 11, 12 Memory mirroring Memory-mirroring mode replicates and stores data on two pairs of DIMMs within two channels simultaneously.
  • Page 80: Rank Sparing

    Number of installed microprocessors DIMM connector population sequence 8, 7 1, 2 6, 5 3, 4 8, 7, 16, 15 6, 5 14, 13 9, 10 3, 4 11, 12 System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 81: Installing A Dimm

    Installing a DIMM Use this information to install a DIMM. About this task Note: The first DIMM connectors in every channel are white-colored, while the second DIMM connectors in every channel are black-colored. Procedure 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines”...
  • Page 82: Installing An Additional Microprocessor And Heat Sink

    (Optional) Obtain an SMP-capable operating system. For a list of supported operating systems and optional devices, see http://www.ibm.com/systems/ info/x86servers/serverproven/compat/us/. v To order additional microprocessor optional devices, contact your IBM sales representative or IBM reseller. v The microprocessor speeds are automatically set for this server; therefore, you do not have to set any microprocessor frequency-selection jumpers or switches.
  • Page 83 Attention: v A startup (boot) microprocessor must always be installed in microprocessor socket 1 on the system board. v To ensure correct server operation when you install an additional microprocessor, use microprocessors that are compatible and install at least one DIMM in a DIMM connector for microprocessor 2.
  • Page 84 Figure 49. Installation tool cover removal Note: Do not touch the microprocessor contacts. Contaminants on the microprocessor contacts, such as oil from your skin, can cause connection failures between the contacts and the socket. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 85 c. Align the installation tool with the microprocessor socket. The installation tool rests flush on the socket only if properly aligned. Figure 50. Installation tool alignment d. Install the microprocessor using the following instructions for your installation tool. v If using Installation Tool A, twist the handle on the microprocessor tool assembly counterclockwise to the open position to insert the microprocessor into the socket, and lift the installation tool out of the socket.
  • Page 86 When you handle static-sensitive devices, take precautions to avoid damage from static electricity. For details about handling these devices, see “Handling static-sensitive devices” on page 34. 11. Close the microprocessor socket release levers and retainer: System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 87 Do not touch the thermal grease on the bottom of the heat sink or set down the heat sink after you remove the plastic cover. Touching the thermal grease will contaminate it. If the thermal grease is contaminated, call IBM service and support to request a replacement thermal grease kit. For information about installing the replacement thermal grease, see “Thermal...
  • Page 88 Note: Please use Phillips screw driver No.0 to fasten screws. Figure 57. Screws sequence Results If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 79. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 89: Thermal Grease

    Thermal grease The thermal grease must be replaced whenever the heat sink has been removed from the top of the microprocessor and is going to be reused or when debris is found in the grease. Use this information to replace damaged or contaminated thermal grease on the microprocessor and heat sink.
  • Page 90: Installing A Hot-Swap Ac Power Supply

    The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 91 Statement 8 CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
  • Page 92 9. If you are adding a power supply to the server, attach the redundant power information label that comes with this option on the server top cover near the power supplies. Figure 62. Power information label System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 93: Installing A Usb Embedded Hypervisor Flash Device

    Installing a USB embedded hypervisor flash device Use this information to install a USB embedded hypervisor flash device. About this task Hypervisor is a virtualization platform that enables multiple operating systems to run on a host computer at the same time. Support for hypervisor is available with the purchase and installation of an optional USB hypervisor memory key, with embedded hypervisor software.
  • Page 94 “Completing the installation” on page 79. Note: You must configure the server to boot from the hypervisor USB drive. See “Configuring the server” on page 88 for information about enabling the embedded hypervisor. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 95: Completing The Installation

    9. Start the server. Confirm that is starts correctly and recognizes the newly installed devices, and make sure that no error LEDs are lit. 10. (IBM Business Partners only) Complete the additional steps in “Instructions for IBM Business Partners” on page 24.
  • Page 96: Installing The Air Baffle

    Operating the server with the air baffle removed might damage server components. Figure 66. Results If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 79. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 97: Installing A Pci Riser-Card Assembly

    Installing a PCI riser-card assembly Use this information to install a PCI riser-card assembly. About this task To install the PCI riser-card assembly, complete the following steps: Procedure 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines”...
  • Page 98: Rotating The Hot-Swap Rear Hard Disk Drive Cage Down

    You have to route the cable underneath the bracket; then, route the cable through the cable retainer clip. Improper cable routing may damage the power cable. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 99 Figure 69. Cable routing 2. Shift the switch on the rear hard disk drive cage to the unlock position▌1▐ . 3. Slowly rotate the cage downwards until it sits into place ▌2▐. 4. Close the blue latches on the chassis ▌3▐. Chapter 2.
  • Page 100: Installing The Server Top Cover

    3. Slide the cover forward toward the front of the server until the cover is completely closed. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 101: Updating The Server Configuration

    Figure 71. Cover installation 4. Tighten the thumbscrews on the rear of the cover to secure the cover to the chassis. 5. Install the server into the rack enclosure and tighten the two front thumbscrews to secure the server in the rack. Attention: Two or more people are required to install the system in a rack cabinet.
  • Page 102 System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 103: Chapter 3. Configuration Information And Instructions

    The firmware for the server is periodically updated and is available for download on the IBM wb site. To check for the latest level of firmware, such as the UEFI firmware, vital product data (VPD) code, device drivers, and integrated management module (IMM) firmware, go to http://www.ibm.com/support/...
  • Page 104: Configuring Uefi Compatible Devices

    Installation CD” on page 90. v IBM FastSetup IBM FastSetup is a no-cost software tool that helps simplify the maintenance and deployment of selected IBM BladeCenter chassis, servers, and components. The System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 105 UEFI settings from the command line without the need to restart the server to access the Setup utility. For more information about using this program, see “IBM Advanced Settings Utility program” on page 106. Chapter 3. Configuration information and instructions...
  • Page 106: Using The Serverguide Setup And Installation Cd

    When you use the ServerGuide Setup and Installation CD, you do not need setup diskettes. You can use the CD to configure any supported IBM server model. The setup program provides a list of tasks that are required to set up your server model.
  • Page 107: Typical Operating-System Installation

    If you have already configured the server hardware and you are not using the ServerGuide program to install your operating system, you can download operating-system installation instructions for the server from http://www- 947.ibm.com/support/entry/portal/overview. Using the Setup utility Use these instructions to start the Setup utility.
  • Page 108: Starting The Setup Utility

    The following choices are on the Setup utility main menu for the UEFI. Depending on the version of the IBM System x Server Firmware (server firmware), some menu choices might differ slightly from these descriptions. v System Information Select this choice to view information about the server.
  • Page 109 Select this choice to view or change the memory settings. To configure memory mirroring, select System Settings → Memory → Memory Mode → Mirrored. – Devices and I/O Ports Select this choice to view or change assignments for devices and input/output (I/O) ports.
  • Page 110 - Platform Controlled Type Select this choice to determine how to balance between performance and power consumption. Choosing Maximum Performance will disable power management functions and allow the most aggressive use of turbo. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 111 Choosing Minimal Power will maximizes the use of power management features for least power consumption and disable turbo. – Legacy Support Select this choice to view or set legacy support. - Force Legacy Video on Boot Select this choice to force INT video support, if the operating system does not support UEFI video output standards.
  • Page 112 This choice is on the full and limited Setup utility menu. – Power-on Password Select this choice to set or change a power-on password. See “Power-on password” on page 98 for more information. – Administrator Password System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 113: Passwords

    Select this choice to set or change an administrator password. An administrator password is intended to be used by a system administrator; it limits access to the full Setup utility menu. If an administrator password is set, the full Setup utility menu is available only if you type the administrator password at the password prompt.
  • Page 114: Using The Boot Manager Program

    USB mass storage device is installed, a submenu item (USB Key/Disk) is displayed. 4. Use the Up arrow and Down arrow keys to select an item from the Boot Selection Menu and press Enter. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 115: Starting The Backup Server Firmware

    For additional information and to download the UpdateXpress System Pack Installer, go to the ToolsCenter for System x and BladeCenter at http://publib.boulder.ibm.com/infocenter/toolsctr/v1r0/ and click UpdateXpress System Pack Installer. Using the integrated management module II...
  • Page 116 Any standard Telnet client application can access the SOL connection. For more information about IMM, see the Integrated Management Module User's Guide at http://www-947.ibm.com/support/entry/portal/ docdisplay?lndocid=migr-5086346. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 117: Using The Embedded Hypervisor

    Using the embedded hypervisor The VMware ESXi embedded hypervisor software is available on the optional IBM USB flash device with embedded hypervisor. About this task The USB flash device can be installed in the USB connector near PCI riser slot 1 on the system board.
  • Page 118: Using The Remote Presence And Blue-Screen Capture Features

    For more information on Features on Demand (FoD), including instructions for automating the activation and installation of the activation key by using IBM ToolsCenter or IBM Director, see the IBM System x Features on Demand User's Guide at /http://www.ibm.com/systems/x/fod/ under the Help section.
  • Page 119: Obtaining The Ip Address For The Imm

    Obtaining the IP address for the IMM Use this information to obtain the IP address for the IMM. About this task To access the Web interface to use the remote presence feature, you need the IP address of the IMM. You can obtain the IMM IP address through the Setup utility. The server comes with a default IP address for the IMM of 192.168.70.125.
  • Page 120: Enabling The Intel Gigabit Ethernet Utility Program

    ServeRAID-M1115 adapter, MegaRAID BIOS MegaRAID Storage Manager ServeRAID-M1100 adapter Configuration Utility (press (MSM), MegaCLI (Command Ctrl+H to start), pre-boot CLI Line Interface), and IBM (press Ctrl+P to start), Director ServerGuide, HII System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 121: Starting The Lsi Configuration Utility Program

    3ZVQ5W&brandind=5000019. 3. For further details on creating a software RAID array of hard disk drives, please see the ServeRAID C105 documentation at http://www-947.ibm.com/ support/entry/portal/docdisplay?lndocid=MIGR-5089068. 4. When the ServeRAID adapter is removed, software RAID will not be supported. This system does not support downgrade software RAID function from hardware RAID configuration.
  • Page 122: Starting The Human Interface Infrastructure (Hii) Configuration Application

    Save to save the settings that you have changed. IBM Advanced Settings Utility program The IBM Advanced Settings Utility (ASU) program is an alternative to the Setup utility for modifying UEFI settings. Use the ASU program online or out of band to modify UEFI settings from the command line without the need to restart the system to access the Setup utility.
  • Page 123: Ibm Systems Director

    A set of common tasks that are included with IBM Systems Director provides many of the core capabilities that are required for basic management, which means instant out-of-the-box business value.
  • Page 124: Updating The Universal Unique Identifier (Uuid)

    The ASU is an online tool that supports several operating systems. Make sure that you download the version for your operating system. You can download the ASU from the IBM Web site. To download the ASU and update the UUID, complete the following steps.
  • Page 125 See the Advanced Settings Utility Users Guide for more details. You can access the ASU Users Guide from the IBM website. Note: Changes are made periodically to the IBM website. The actual procedure might vary slightly from what is described in this document.
  • Page 126: Updating The Dmi/Smbios Data

    UEFI-based server. The ASU is an online tool that supports several operating systems. Make sure that you download the version for your operating system. You can download the ASU from the IBM Web site. To download the ASU and update the DMI, complete the following steps.
  • Page 127 Note: IBM provides a method for building a bootable media. You can create a bootable media using the Bootable Media Creator (BoMC) application from the Tools Center Web site. In addition, the Windows and Linux based tool kits are also available to build a bootable media. These tool kits provide an...
  • Page 128 IPMI driver be installed. Some operating systems have the IPMI driver installed by default. ASU provides the corresponding mapping layer. You can download the ASU from the IBM Web site. To download the Advanced Settings Utility Users Guide, complete the following steps.
  • Page 129 --host <imm_ip> v Bootable media: You can also build a bootable media using the applications available through the Tools Center Web site at http://www.ibm.com/support/entry/portal/ docdisplay?lndocid=TOOL-CENTER. From the IBM ToolsCenter, page, scroll down for the available tools. 5. Restart the server.
  • Page 130 System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 131: Chapter 4. Troubleshooting

    Diagnosing a problem Before you contact IBM or an approved warranty service provider, follow these procedures in the order in which they are presented to diagnose a problem with your server.
  • Page 132 UpdateXpress System Pack contains an integration-tested bundle of online firmware and device-driver updates for your server. In addition, you can use IBM ToolsCenter Bootable Media Creator to create bootable media that is suitable for applying firmware updates and running preboot diagnostics.
  • Page 133: Undocumented Problems

    Problem determination information is available for many devices such as RAID and network adapters. For problems with operating systems or IBM software or devices, go to http://www.ibm.com/supportportal. 7. Check for troubleshooting procedures and RETAIN tips. Troubleshooting procedures and RETAIN tips document known problems and suggested solutions.
  • Page 134: Service Bulletins

    Service bulletins IBM continually updates the support website with the latest tips and techniques that you can use to solve problem that you might have with the IBM System x3650 M4 BD server. To find service bulletins that are available for the IBM IBM System x3650 M4 BD server, go to http://www-947.ibm.com/support/entry/portal/overview and...
  • Page 135: Performing The Checkout Procedure

    Check the power supply LEDs (see “Power-supply LEDs” on page 20). b. Turn off the server and all external devices. c. Check all internal and external devices for compatibility at http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/. d. Check all cables and power cords. e. Set all display controls to the middle positions.
  • Page 136: Diagnostic Tools

    Integrated Management Module User's Guide at http://www-947.ibm.com/ support/entry/portal/docdisplay?lndocid=migr-5086346. v IBM Dynamic System Analysis Two editions of IBM Dynamic System Analysis (DSA) are available for diagnosing problems, DSA Portable and DSA Preboot: – DSA Portable DSA Portable collect and analyze system information to aid in diagnosing server problems.
  • Page 137 (as the IPMI event log), the integrated management module (IMM) chassis-event log (as the ASM event log), and the operating-system event logs. You can send the DSA log as a file to IBM service (when requested by service) or view the information as a text file or HTML file.
  • Page 138: Light Path Diagnostics

    3. Remove the server top cover and look inside the server for lit LEDs. Certain components inside the server have LEDs that are lit to indicate the location of a problem. The following illustration shows the LEDs on the system board. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 139 Figure 73. System board LEDs LED name Description Error LEDs When an error LED is lit, it indicates that the associated component has failed. RTMM heartbeat LED Power-on and power-off sequencing. IMM 2 heartbeat LED Indicates the status of the boot process of the IMM2. When the server is connected to power this LED flashes quickly to indicate that the IMM2 code is loading.
  • Page 140: Event Logs

    (see “Viewing event logs without restarting the server” on page 125). For more information about DSA and DSA messages, see Appendix C, “DSA diagnostic test results,” on page 611 and “IBM Dynamic System Analysis” on page 127. For more information about viewing the logs or clearing the logs, see “Viewing event logs through the Setup utility”...
  • Page 141: Viewing Event Logs Through The Setup Utility

    If IPMItool is installed in the server, you can use it to view the system-event log. Most recent versions of the Linux operating system come with a current version of IPMItool. For an overview of IPMI, go to http://www.ibm.com/developerworks/ linux/blueprints/ and click Using Intelligent Platform Management Interface (IPMI) on IBM Linux platforms.
  • Page 142 F1 to start the Setup utility and view the POST event log or system-event log. For more information, see “Viewing event logs through the Setup utility” on page 125. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 143: Clearing The Error Logs

    If POST detects a problem, an error message is sent to the POST event log, see “Event logs” on page 124 for more information. IBM Dynamic System Analysis IBM Dynamic System Analysis (DSA) collects and analyzes system information to aid in diagnosing server problems. DSA collects the following information about the server:...
  • Page 144: Dsa Editions

    It is provided in the flash memory on the server, or you can create a bootable media such as a CD, DVD, ISO, USB, or PXE using the IBM ToolsCenter Bootable Media Creator (BoMC). For more details, see the BoMC User Guide at http://www.ibm.com/support/entry/portal/...
  • Page 145: Running The Dsa Preboot Diagnostic Programs

    If you are able to restart the server or if you need comprehensive diagnostics, use DSA Preboot. The IBM System x3650 M4 BD server comes with DSA Preboot diagnostics code on the integrated USB flash memory. Utilities are available to reset and update...
  • Page 146: Diagnostic Text Messages

    Service advisor The server comes with the Service Advisor feature that can collect data about the system when the system detects a fault and sends that data to IBM Service for problem determination. It also includes the call home feature that automatically calls IBM Service when a problem occurs.
  • Page 147: Ibm Electronic Service Agent

    IBM Support. You can also choose to collect data manually. It uses minimal system resources, and can be downloaded from the IBM website. For more information and to download IBM Electronic Service Agent, go to http://www.ibm.com/support/ electronic/portal/.
  • Page 148: Hypervisor Problems

    2. See “Recovering the server firmware” on page 150 for more information. Setup utility by pressing F1. The server cover was removed Replace the server cover and restart the server. while running and the server shut off. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 149: Hard Disk Drive Problems

    Hard disk drive problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing,” on page 153 to check if a component is a consumable, structural, or FRU part. v If an action step is preceded by “(Trained technician only),”...
  • Page 150 Multiple hard disk drives are 1. Review the storage subsystem logs for indications of problems within the offline. storage subsystem, such as backplane or cable problems. 2. See “Problem determination tips” on page 149. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 151: Intermittent Problems

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing,” on page 153 to check if a component is a consumable, structural, or FRU part. v If an action step is preceded by “(Trained technician only),”...
  • Page 152: Keyboard, Mouse, Or Pointing-Device Problems

    611. 2. If the reset occurs after the operating system starts, disable any automatic server restart (ASR) utilities, such as the IBM Automatic Server Restart IPMI Application for Windows, or any ASR devices that are be installed.
  • Page 153: Memory Problems

    Memory problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing,” on page 153 to check if a component is a consumable, structural, or FRU part. v If an action step is preceded by “(Trained technician only),”...
  • Page 154: Microprocessor Problems

    (Trained technician only) System board Monitor and video problems Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, see the documentation that comes with the monitor for instructions for testing and adjusting the monitor. If you cannot diagnose the problem, call for service.
  • Page 155 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing,” on page 153 to check if a component is a consumable, structural, or FRU part. v If an action step is preceded by “(Trained technician only),”...
  • Page 156 3. Replace the components listed in step 2 one at a time, in the order shown, restarting the server each time: a. Monitor cable b. Video adapter (if one is installed) c. Monitor d. (Trained technician only) System board. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 157: Network Connection Problems

    Network connection problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing,” on page 153 to check if a component is a consumable, structural, or FRU part. v If an action step is preceded by “(Trained technician only),”...
  • Page 158: Optional-Device Problems

    Any external SCSI device is turned on. You must turn on an external SCSI device before you turn on the server. 4. Reseat the failing device. 5. Replace the failing device. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 159: Power Problems

    Power problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing,” on page 153 to check if a component is a consumable, structural, or FRU part. v If an action step is preceded by “(Trained technician only),”...
  • Page 160: Serial-Device Problems

    Serial cable 3. Replace the components listed in step 2 one at a time, in the order shown, restarting the server each time. 4. (Trained technician only) Replace the system board. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 161: Serverguide Problems

    For a list of supported operating-system versions, go to http://www.ibm.com/support/entry/portal/docdisplay?lndocid=SERV-GUIDE, click IBM Service and Support Site, click the link for your ServerGuide version, and scroll down to the list of supported Microsoft Windows operating systems. The operating system cannot be Make sure that the server supports the operating system.
  • Page 162: Universal Serial Bus (Usb) Port Problems

    Remove each component that is associated with the failed power component, one at a time, restarting the server each time, until the cause of the failure is identified. e. Replace the identified component. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 163: Solving Ethernet Controller Problems

    4. Reconnect all power cords and turn on the server. If the server starts successfully, replace the adapters and devices one at a time until the problem is isolated. Results If the server does not start from the minimum configuration, replace the components in the minimum configuration one at a time until the problem is isolated.
  • Page 164: Solving Undetermined Problems

    If you suspect a networking problem and the server passes all the system tests, suspect a network cabling problem that is external to the server. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 165: Problem Determination Tips

    Because of the variety of hardware and software combinations that can encounter, use the following information to assist you in problem determination. If possible, have this information available when requesting assistance from IBM. The model number and serial number are shown in the following illustration.
  • Page 166: Recovering The Server Firmware

    The flash memory of the server consists of a primary bank and a backup bank. You must maintain a bootable IBM System x Server Firmware (server firmware) image in the backup bank. If the server firmware in the primary bank becomes corrupted,...
  • Page 167 5. Reinstall the server cover; then, reconnect all power cords. 6. Restart the server. The power-on self-test (POST) starts. 7. Boot the server to an operating system that is supported by the IBM Flash UEFI Update package that you downloaded.
  • Page 168: Automated Boot Recovery (Abr)

    Setup utility, click System Settings > Recovery > POST Attempts > POST Attempts Limit. The available options are 3, 6, 9, and 255 (disable Nx-boot failure). System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 169: Chapter 5. Parts Listing

    – Tier 2 customer replaceable unit (CRU): You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service that is designated for your server.
  • Page 170 Microprocessor, Intel Xeon E5-2603 v2, 1.8GHz, 10MB, 1333MHz, 00Y2778 80W (4-core) Microprocessor, Intel Xeon E5-2609 v2, 2.5GHz, 10MB, 1333MHz, 00Y2779 80W (4-core) Microprocessor, Intel Xeon E5-2620 v2, 2.1GHz, 15MB, 1600MHz, 00Y2780 80W (6-core) System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 171 Table 13. Parts listing, Type 5466 (continued) CRU part CRU part Index Description number (Tier 1) number (Tier 2) Microprocessor, Intel Xeon E5-2628 v2, 1.9GHz, 20MB, 1600MHz, 00AE525 70W (8-core) Microprocessor, Intel Xeon E5-2630 v2, 2.6GHz, 15MB, 80W (6-core) 00Y2781 Microprocessor, Intel Xeon E5-2630L v2, 2.4GHz, 15MB, 1600MHz, 00Y2792 60W (6-core)
  • Page 172 00AE812 Mellanox ConnectX-3 VPI IB/E adapter 00D9552 Mellanox ConnectX-3 10 GbE adapter 00D9692 Solarflare SFN5162F MR dual-port 10GbE SFP+ adapter 47C9955 Solarflare SFN6122F LL dual Port 10GbE SFP+ adapter 47C9963 System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 173 Table 13. Parts listing, Type 5466 (continued) CRU part CRU part Index Description number (Tier 1) number (Tier 2) Broadcom NetXtreme II dual port 10GBaseT adapter 49Y7912 NetXtreme I quad port GbE adapter 90Y9355 NetXtreme I dual port GbE adapter 90Y9373 Intel X520-DA2 dual port 10GbE SFP+ adapter 49Y7962...
  • Page 174: Consumable And Structural Parts

    Consumable and structural parts are not covered by the IBM Statement of Limited Warranty. You can place an order on the structural parts from the IBM retail store. The following structural parts are available for purchase from the retail store.
  • Page 175: Power Cords

    To order a consumable or structural part, go to http://www.ibm.com. If you need help with your order, call the toll-free number that is listed on the retail parts page, or contact your local IBM representative for assistance. Power cords For your safety, a power cord with a grounded attachment plug is provided to use with this product.
  • Page 176 Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Mexico, Micronesia (Federal States of), Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan, United States of America, Venezuela System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 177 Power cord part number Used in these countries and regions 39M5076 110 - 120 V Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Caicos Islands, Canada, Cayman Islands, Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Mexico, Micronesia (Federal States of), Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan, United States of America, Venezuela...
  • Page 178 System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 179: Chapter 6. Removing And Replacing Components

    (CRUs): – Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.
  • Page 180: Internal Cable Routing

    Port 0 on the backplane. The following illustration shows the hardware ServeRAID cabling information for twelve 3.5-inch hot-swap drive backplane assemblies: The following illustrations show the cabling information for the power paddle card: System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 181: Removing And Replacing Components

    (CRUs): – Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.
  • Page 182: Removing And Replacing Tier 1 Crus

    “Getting help and technical assistance,” on page 747. Removing and replacing Tier 1 CRUs Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. The illustrations in this document might differ slightly from your hardware.
  • Page 183: Replacing A Hot-Swap Hard Disk Drive

    (two 3.5-inch hot-swap SAS/SATA hard disk drives are located at the rear of the server). For a list of the supported hard disk drives, see http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/. v All hot-swap drives in the server should have the same throughput speed rating.
  • Page 184: Rotating The Hot-Swap Rear Hard Disk Drive Cage Up

    133. Note: You might have to reconfigure the disk arrays after you install hard disk drives. See the RAID documentation on the IBM ServeRAID Support CD for information about RAID controllers. Rotating the hot-swap rear hard disk drive cage up Use this information to rotate the hot-swap rear hard disk drive cage up.
  • Page 185: Rotating The Hot-Swap Rear Hard Disk Drive Cage Down

    Rotating the hot-swap rear hard disk drive cage down Use this information to rotate the hot-swap rear hard disk drive cage down. About this task To rotate the hot-swap hard disk drive cage down, complete the following steps. Procedure 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines”...
  • Page 186: Removing The Hot-Swap Rear Hard Disk Drive Cage

    3. Remove the server top cover (see “Removing the server top cover” on page 258. 4. Open the blue latches ▌1▐ on the chassis. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 187: Replacing The Hot-Swap Rear Hard Disk Drive Cage

    Figure 82. Hot-swap rear hard disk drive cage removal 5. Rotate the rear hard disk drive cage outwards▌2▐. 6. Make sure the switch on the rear hard disk drive cage is in the unlock position. 7. Carefully pull the rear hard disk drive cage ▌3▐ out of the chassis. 8.
  • Page 188 8. Close the latches on the chassis. 9. Remove the power cable that currently connects the hot-swap hard disk drive backplane in the server to the power-paddle card. v Type 1 - SATA System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 189 Figure 84. Cable routing v Type 2 - SAS Chapter 6. Removing and replacing components...
  • Page 190 “Replacing the hot-swap backplane on the rear hard disk drive cage” on page 236 c. Connect the other end of the LED signal cable to the hot-swap hard disk drive backplane in the server. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 191 d. Find the rear hard disk drive detect pin of the hot-swap backplane signal (I C) cable located near the system fan cage; then, connect with the rear hard disk drive detect pin of the LED signal cable from the option package.
  • Page 192 Figure 88. Cable routing Note: Make sure that Port 1 is connected to Port 1 for both backplanes. Likewise, Port 0 is connected to Port 0 for both backplanes. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 193 Figure 89. Cable connection Note: Make sure the cables are routed in the proper locations without blocking the airflow. It is recommended to press all the cables downwards to make the cable routing easier. Secure the cables with any cable retention clips. v Type 2 - SAS a.
  • Page 194 11. Install the server top cover (see “Replacing the server top cover” on page 260. 12. Reconnect the external cables; then, reconnect the power cords and turn on the peripheral devices and the server. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 195: Removing An Adapter From The Pci Riser-Card Assembly

    Removing an adapter from the PCI riser-card assembly Use this information to remove an adapter from the PCI riser-card assembly. About this task To remove an adapter from a PCI expansion slot, complete the following steps: Procedure 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines”...
  • Page 196: Replacing An Adapter On The Pci Riser-Card Assembly

    An incorrectly seated adapter might cause damage to the system board, the PCI riser-card assembly, or the adapter. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 197 Procedure 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines” on page 32. 2. Follow the cabling instructions, if any come with the adapter. Route the adapter cables before you install the adapter. 3.
  • Page 198: Removing A Front Fan

    7. Removing Fan 2A or Fan 3A a. Disconnect the fan cable from the connector on the fan board. (See “System-board internal connectors” on page 26). System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 199: Replacing A Front Fan

    b. Pull the fan cable out of the cable retainer clip. c. Grasp the top of the fan with your index finger and thumb and lift the fan out of the server. 8. If you are instructed to return the fan, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
  • Page 200: Removing A Rear Fan

    4. Rotate the hot-swap rear hard disk drive cage up (see “Rotating the hot-swap rear hard disk drive cage up” on page 168). 5. Disconnect the fan cable from the connector on the system board. (See “System-board internal connectors” on page 26 System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 201: Replacing A Rear Fan

    6. Grasp the top of the fan with your index finger and thumb and lift the fan out of the fan cage. Figure 96. Rear fan removal 7. If you are instructed to return the fan, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
  • Page 202: Removing A Memory Module

    7. Carefully flip open the retaining clip on each end of the DIMM connector and lift the DIMM from the connector. Attention: To avoid breaking the retaining clips or damaging the DIMM connectors, open and close the clips gently. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 203: Replacing A Memory Module

    See “Memory module installation” on page 60 for notes and information that you must consider when you install DIMMs. v Confirm that the server supports the DIMM that you are installing, see http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/. The following illustration shows the location of the DIMM connectors on the system board.
  • Page 204 4. Carefully flip open the retaining clip on each end of the DIMM connector. Attention: To avoid breaking the retaining clips or damaging the DIMM connectors, open and close the clips gently. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 205 Figure 100. DIMM installation 5. Touch the static-protective package that contains the DIMM to any unpainted metal surface on the outside of the server. Then, remove the DIMM from the package. 6. Turn the DIMM so that the DIMM keys align correctly with the connector. 7.
  • Page 206: Removing A Serveraid Adapter From The Pci Riser-Card Assembly

    Rotate the retention latch to the open position. b. Carefully grasp the ServeRAID adapter by its top edge or upper corners, and pull the ServeRAID adapter from the PCI riser-card assembly. Figure 101. ServeRAID adapter removal System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 207: Replacing A Serveraid Adapter On The Pci Riser-Card Assembly

    v For PCI riser-card assembly 2: a. Pull the release pin to unlock the retention latch; then rotate the retention latch to the open position. b. Carefully grasp the ServeRAID adapter by the edge and pull it out of PCI riser-card assembly 2.
  • Page 208 ServeRAID controller or the battery, or see “Installing a ServeRAID adapter battery or flash power module in the remote battery tray” on page 53. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 209 6. The following illustrates the steps for installing a ServeRAID adapter on the PCI riser-card assemblies: v For PCI riser-card assembly 1: a. Rotate the retention latch to the open position. Insert the ServeRAID adapter into the PCI riser-card assembly, aligning the edge connector on the adapter with the connector on the PCI riser-card assembly.
  • Page 210 2. When you restart the server, you are given the opportunity to import the existing RAID configuration to the new ServeRAID adapter. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 211: Removing The Raid Adapter Battery Or Flash Power Module From The Raid Battery Tray

    Removing the RAID adapter battery or flash power module from the RAID battery tray Use this information to remove the RAID adapter battery or flash power module from the RAID battery tray. About this task To remove the RAID adapter battery from the RAID battery tray, complete the following steps: Procedure 1.
  • Page 212: Replacing A Raid Adapter Battery Or Flash Power Module In The Raid Battery Tray

    Figure 108. RAID adapter battery installation 4. Connect the remote battery cable to the remote battery cable connector to the ServeRAID adapter. Route the remote battery cable in the server as shown in System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 213 the following illustration. Figure 109. Cable routing Attention: v Make sure the relevant cables pass through the cable clips. v Make sure that the cable is not pinched and does not cover any connectors or obstruct any components on the system board. 5.
  • Page 214: Removing A Usb Embedded Hypervisor Flash Device

    Figure 110. USB embedded hypervisor flash device connector 7. Slide the lockbar on the flash device connector to the unlocked position and pull the USB flash device out of the connector. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 215: Replacing A Usb Embedded Hypervisor Flash Device

    Figure 111. USB embedded hypervisor flash device removal 8. If you are instructed to return the hypervisor memory key, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Note: You must configure the server not to look for the hypervisor USB drive. See “Configuring the server”...
  • Page 216 7. Align the USB flash device with the connector on the system board and push it into the connector until it is firmly seated. 8. Slide the lockbar toward the riser-card assembly to the locked position until it is seated firmly. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 217 Figure 113. USB embedded hypervisor flash device installation 9. Install PCI riser-card assembly 1 (see “Replacing a PCI riser-card assembly” on page 208). 10. Rotate the hot-swap rear hard disk drive cage down (see “Rotating the hot-swap rear hard disk drive cage down” on page 169). 11.
  • Page 218: Removing A Hot-Swap Ac Power Supply

    To remove a hot-swap ac power supply, complete the following steps. Procedure 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines” on page 32. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 219: Replacing A Hot-Swap Ac Power Supply

    To confirm that the server supports the power supply that you are installing, see http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/. v The server comes standard with one 750-watt or 900-watt hot-swap power supply.
  • Page 220 3. If you are installing a hot-swap power supply into an empty bay, remove the power-supply filler panel from the power-supply bay. Meanwhile, if you are replacing a failed hot-swap power supply, remove it from the bay. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 221 Figure 115. Power supply installation 4. Grasp the handle on the rear of the power supply and slide the power supply forward into the power-supply bay until it clicks. Make sure that the power supply connects firmly into the power-supply connector. 5.
  • Page 222: Removing A Pci Riser-Card Assembly

    6. Grasp the front and rear of the PCI riser-card assembly at the blue touch-points and lift it out of the PCI riser connector on the system board. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 223 Figure 118. PCI riser-card assembly 1 removal Figure 119. PCI riser-card assembly 2 removal 7. Remove the adapter, if necessary, from the PCI riser-card assembly. 8. If you are instructed to return the PCI riser-card assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
  • Page 224: Replacing A Pci Riser-Card Assembly

    PCI riser-card assembly to install the assembly in the server. Make sure that the PCI riser-card assembly is fully seated in the PCI connectors on the system board. Figure 120. PCI riser-card assembly 1 installation System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 225: Removing The System Battery

    The following notes describe information that you must consider when replacing the battery: v IBM has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions.
  • Page 226 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
  • Page 227 Use your thumb and index finger to lift the battery from the socket. 8. Dispose of the battery as required by local ordinances or regulations. See the IBM Environmental Notices and User's Guide on the IBM Documentation CD for more information.
  • Page 228: Replacing The System Battery

    Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 229 Figure 123. Battery location Procedure 1. Follow any special handling and installation instructions that come with the replacement battery. 2. Insert the new battery: a. Position the battery so that the positive (+) symbol is facing you. b. Place the battery into its socket, and press the battery press the battery toward the housing until it clicks into place.
  • Page 230: Removing The Front Usb Connector Assembly Cable

    6. Remove the air baffle (see “Removing the air baffle” on page 261). 7. Make note of where the front USB connector assembly cable is attached to the system board; then, disconnect it. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 231 Figure 124. Disconnecting front USB cable 8. Remove the screws from the cable arm cover; then, slide the cable arm cover towards the rear of the server and set it aside. Figure 125. Screws removal 9. Remove the screws from the front USB connector assembly. Chapter 6.
  • Page 232: Replacing The Front Usb Connector Assembly Cable

    2. Connect the front USB connector assembly cable to the system board and route the internal cabling as shown in the following illustration. Attention: Make sure the relevant cables pass through the cable clips. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 233 Figure 127. Connecting front USB cable 3. Reconnect the cable to the front USB connector assembly. Figure 128. Front USB connector assembly installation 4. Install the screws to secure the front USB connector assembly to the side of the server. 5.
  • Page 234: Removing The Front Usb Connector Assembly

    Figure 129. Screw removal 4. Remove the screws that secure the front USB connector assembly to the side of the server. 5. Disconnect the cable to the front USB connector assembly. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 235: Replacing The Front Usb Connector Assembly

    Figure 130. Front USB connector assembly removal 6. If you are instructed to return the front USB connector assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the front USB connector assembly Use this information to replace the front USB connector assembly.
  • Page 236: Removing The Upper Power Supply Card From The Power-Supply Paddle Card Assembly

    3. Remove the server cover (see “Removing the server top cover” on page 258). 4. Remove the power supply out of the server to disconnect it from the power-supply paddle card assembly. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 237 5. Remove the screws that secure the safety cover (240VA cover) to the chassis and remove the safety cover. Figure 132. Screws removal 6. After removing the safety cover, you can see the upper power supply card and lower power-supply paddle card. Figure 133.
  • Page 238: Replacing The Upper Power Supply Card In The Power-Supply Paddle Card Assembly

    3. Align the upper power supply card with the two pointed tips and two screw holes on the holder; then install the screws. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 239 Figure 135. Upper power supply card installation 4. Reconnect the cables between the upper power supply card and lower power-supply paddle card. 5. Align the screw holes on the safety cover (240VA cover) with the screw holes on the chassis; then install the screws. 6.
  • Page 240: Removing The Lower Power Supply Card From The Power-Supply Paddle Card Assembly

    7. Remove the power supply out of the server to disconnect it from the power-supply paddle card assembly. 8. Remove the screws that secure the safety cover (240VA cover) to the chassis and remove the safety cover. Figure 137. Screws removal System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 241 9. After removing the safety cover, you can see the upper power supply card and lower power-supply paddle card. Figure 138. Upper power supply card and lower power-supply paddle card 10. Make note of where the cables between the upper power supply card and lower power-supply card are connected;...
  • Page 242: Replacing The Lower Power Supply Card In The Power-Supply Paddle Card Assembly

    You might need to tilt the lower power-supply paddle card a little bit to make the installation easier. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 243 Figure 140. Lower power supply card installation 4. Reconnect the cables between the upper power supply card and lower power-supply paddle card. 5. Align the screw holes on the safety cover (240VA cover) with the screw holes on the chassis; then install the screws to secure the safety cover. Figure 141.
  • Page 244 When reconnecting the power cable connector to the system board, make sure to route the cable underneath the bracket; then, route the cable through the cable retainer clip. The following illustration shows how to route the power cable correctly. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 245 Figure 142. Cable routing 8. Install the air baffle (see “Replacing the air baffle” on page 262). 9. Install the PCI riser-card assembly (see “Replacing a PCI riser-card assembly” on page 208. 10. Rotate the hot-swap rear hard disk drive cage down (see “Rotating the hot-swap rear hard disk drive cage down”...
  • Page 246: Removing The Hot-Swap Hard Disk Drive Backplane

    Figure 143. Cable clips 6. Press the release latches and rotate out the top of the backplane; then, slightly lift the backplane out of the server by pulling outwards and lifting it up. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 247 Figure 144. Hot-swap hard disk drive backplane removal 7. Make note of where the power cable and signal cables are attached to the backplane; then, disconnect them. Figure 145. Power cable and signal cables 8. Remove the backplane out of the server. 9.
  • Page 248: Replacing The Hot-Swap Hard Disk Drive Backplane

    5. Press the release latches; then, rotate the top of the backplane toward the front of the server until it locks into place. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 249: Removing The Hot-Swap Backplane On The Rear Hard Disk Drive Cage

    Note: Make sure the backplane is engaged into place by the locating plates and that it is securely installed in the server. Figure 147. Hot-swap hard disk drive backplane installation 6. Close the two cable retainer clips behind the fan cage to secure the cabling. 7.
  • Page 250 4. Remove all hot-swap hard disk drives in the rear hard disk drive cage (see “Removing a hot-swap hard disk drive” on page 166. 5. Lift the backplane out of the rear hard disk drive cage. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 251 Figure 150. Hot-swap backplane removal 6. Disconnect the cables. v Type 1 - SATA – Disconnect the LED signal, SATA signal and power cables from the backplane. Make note of which cable is connected to which connector. Figure 151. Type 1 - SATA v Type 2 - SAS –...
  • Page 252: Replacing The Hot-Swap Backplane On The Rear Hard Disk Drive Cage

    1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines” on page 32. 2. Reconnect the cables. v Type 1 - SATA – Reconnect the LED signal, SATA signal and power cables. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 253 Figure 155. Type 1 - SATA v Type 2 - SAS – Reconnect the I C signal, SAS signal and power cables. Figure 156. Type 2 - SAS 3. Align the backplane with the slot on the rear hard disk drive cage. 4.
  • Page 254: Removing And Replacing Tier 2 Crus

    Removing and replacing Tier 2 CRUs You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service that is designated for your server.
  • Page 255 Installation tool Installation tool Microprocessor Cover Microprocessor Microprocessor Installation Tool A Microprocessor Installation Tool B Figure 158. Microprocessor installation tools To remove a microprocessor and heat sink, complete the following steps: Procedure 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines”...
  • Page 256 Select the empty installation tool and ensure that the handle is in the open position. If the installation tool handle is not in the open position, use the following instructions for your installation tool: System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 257 v If using Installation Tool A, twist the microprocessor installation tool handle counterclockwise to the open position. Figure 161. Installation tool handle adjustment v If using Installation Tool B,▌1▐lift the interlock latch and hold it up while you▌2▐twist the microprocessor installation tool handle counterclockwise to the open position, and then release the interlock latch.
  • Page 258 “H” or “L” position, depending on the size of microprocessor, and then lift the microprocessor out of the socket. Figure 164. Installation tool handle adjustment d. Lift the microprocessor out of the socket. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 259: Replacing A Microprocessor And Heat Sink

    Figure 165. Installation tool removal 12. If you are instructed to return the microprocessor, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Do not return the microprocessor installation tool. Replacing a microprocessor and heat sink Use this information to replace a microprocessor and heat sink About this task Attention: When you handle static-sensitive devices, take precautions to avoid...
  • Page 260 To install a microprocessor and heat sink, complete the following steps: Procedure 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines” on page 32. 2. Open the microprocessor socket release levers and retainer: System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 261 Figure 167. Microprocessor socket levers and retainer disengagement a. Identify which release lever is labeled as the first release lever. Then release the microprocessor release lever by pressing down on the end, moving it to the side, and releasing it to the open (up) position. b.
  • Page 262 The following illustration shows the tool handle in the open position. Figure 170. Installation tool handle adjustment System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 263 E5-x6xx E5-x6xx v2 Figure 171. Installation Tool B Attention: v Do not press the microprocessor into the socket. v Make sure that the microprocessor is oriented and aligned correctly in the socket before you try to close the microprocessor retainer. v Do not touch the thermal material on the bottom of the heat sink or on top of the microprocessor.
  • Page 264 Do not touch the thermal grease on the bottom of the heat sink or set down the heat sink after you remove the plastic cover. Touching the thermal grease will contaminate it. If the thermal grease is contaminated, call IBM service and support to request a replacement thermal grease kit. For information about installing the replacement thermal grease, see “Thermal...
  • Page 265 Figure 175. Heat-sink installation a. Remove the plastic protective cover from the bottom of the heat sink. b. Align the screw holes on the heat sink with the holes on the system board. c. Place the heat sink on the microprocessor with the thermal-grease side down.
  • Page 266 4. Use a clean area of the cleaning pad to wipe the thermal grease from the microprocessor; then, dispose of the cleaning pad after all of the thermal grease is removed. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 267: Removing The System Board

    (FoD) keys after installing the new system board. For more information on Features on Demand (FoD), including instructions for automating the activation and installation of the activation key by using IBM ToolsCenter or IBM Systems Director, see the IBM Features on Demand User's Guide at /http://www.ibm.com/systems/x/fod/ under the Help section.
  • Page 268 (see “Internal cable routing” on page 164 and “System-board internal connectors” on page 26 for more information). System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 269 13. Loosen the nine screws that secure the system board to the chassis. Figure 179. 9 screws 14. Grasp two holders and slightly lift the system board. Figure 180. System board removal 15. Gently push the external input/output connectors out of their respective holes in the chassis.
  • Page 270 17. Remove the socket dust covers from the microprocessor sockets on the new system board and place them on the microprocessor sockets of the old system board that you are removing. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 271: Replacing The System Board

    (FoD) keys after installing the new system board. For more information on Features on Demand (FoD), including instructions for automating the activation and installation of the activation key by using IBM ToolsCenter or IBM Systems Director, see the IBM Features on Demand User's Guide at /http://www.ibm.com/systems/x/fod/ under the Help section.
  • Page 272 3. Gently push the system board by holders to insert the external input/output connectors into their respective holes in the chassis. Figure 184. System board installation 4. Install the screws to secure the system board to the chassis. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 273 Figure 185. 9 screws 5. Install the USB embedded hypervisor flash device (see “Replacing a USB embedded hypervisor flash device” on page 199). 6. Install the system battery (see “Replacing the system battery” on page 212). 7. Install the DIMMs (see “Replacing a memory module” on page 187). 8.
  • Page 274: Removing And Replacing Consumable And Structural Parts

    This section provides information for removing and replacing consumable and structural parts in the server. Replacement of consumable parts and structural parts is your responsibility. If IBM installs a consumable part or structural part at your request, you will be charged for the installation.
  • Page 275 Attention: v Two or more people are required to remove the system from a rack cabinet. v To completely remove the server from the rack, press the latches on the sides on the slide rails. Figure 186. Half-out latch 4. Loosen the two thumbscrews that secure the cover to the chassis. 5.
  • Page 276: Replacing The Server Top Cover

    Attention: Two or more people are required to install the system in a rack cabinet. 6. Reconnect the external cables; then, reconnect the power cords and turn on the peripheral devices and the server. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 277: Removing The Air Baffle

    Removing the air baffle Use this information to remove the air baffle from the server. About this task To remove the air baffle, complete the following steps. Procedure 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines”...
  • Page 278: Replacing The Air Baffle

    6. Install the server top cover (see “Replacing the server top cover” on page 260. 7. Reconnect the external cables; then, reconnect the power cords and turn on the peripheral devices and the server. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 279: Removing The Paddle Card Safety Cover (240Va Cover)

    Removing the paddle card safety cover (240VA cover) Use this information to remove the paddle card safety cover (240VA cover) from the server. About this task To remove the paddle card safety cover, complete the following steps. Procedure 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines”...
  • Page 280: Replacing The Paddle Card Safety Cover (240Va Cover)

    3. Install the server top cover (see “Replacing the server top cover” on page 260. 4. Reconnect the external cables; then, reconnect the power cords and turn on the peripheral devices and the server. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 281: Appendix A. Integrated Management Module Ii (Imm2) Error Messages

    System: The event is the result of a system error or a configuration change. device is the specific device in the server that caused the event to be generated. Serviceable Whether user action is required to correct the problem. © Copyright IBM Corp. 2014...
  • Page 282: Imm Events That Automatically Notify Support

    ™ If this field is set to Yes, and you have enabled Electronic Service Agent (ESA), IBM Support will be notified automatically if the event is generated. While you wait for IBM Support to call, you can perform the recommended actions for the event.
  • Page 283 Table 15. Events that automatically notify Support (continued) Automatically Notify Event ID Message String Support 806f0021-2582ffff Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (All PCI Error) 806f0021-3001ffff Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (PCI 1) 806f0108-0a01ffff [PowerSupplyElementName] has Failed. (Power Supply 1) 806f0108-0a02ffff [PowerSupplyElementName] has Failed.
  • Page 284 (Drive 3) 806f010d-0404ffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 4) 806f010d-0405ffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 5) System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 285 Table 15. Events that automatically notify Support (continued) Automatically Notify Event ID Message String Support 806f010d-0406ffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 6) 806f010d-0407ffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 7) 806f010d-0408ffff The Drive [StorageVolumeElementName]...
  • Page 286 Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 806f050c-2003ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 806f050c-2004ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 287 Table 15. Events that automatically notify Support (continued) Automatically Notify Event ID Message String Support 806f050c-2005ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 806f050c-2006ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 806f050c-2007ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
  • Page 288 A Uncorrectable Bus Error has occurred on system [ComputerSystemElementName]. (DIMMs) 806f0813-2582ffff A Uncorrectable Bus Error has occurred on system [ComputerSystemElementName]. (PCIs) 806f0813-2584ffff A Uncorrectable Bus Error has occurred on system [ComputerSystemElementName]. (CPUs) System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 289 40000001-00000000 • 40000003-00000000 40000001-00000000 Management Controller [arg1] Network Initialization Complete. Explanation: This message is for the use case where a Management Controller network has completed initialization. May also be shown as 4000000100000000 or 0x4000000100000000 Severity: Info Alert Category: System - IMM Network event Serviceable: No CIM Information: Prefix: IMM and ID: 0001 SNMP Trap ID: 37...
  • Page 290 May also be shown as 4000000600000000 or 0x4000000600000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0006 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 291 40000007-00000000 • 40000009-00000000 40000007-00000000 Ethernet interface [arg1] by user [arg2]. Explanation: This message is for the use case where a user enables or disabled the ethernet interface. May also be shown as 4000000700000000 or 0x4000000700000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0007 SNMP Trap ID:...
  • Page 292 May also be shown as 4000000c00000000 or 0x4000000c00000000 Severity: Warning Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0012 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3650 M4 BD Type 5466: Installation and Service Guide...
  • Page 293 4000000d-00000000 • 4000000f-00000000 4000000d-00000000 DHCP[[arg1]] failure, no IP address assigned. Explanation: This message is for the use case where a DHCP server fails to assign an IP address to a Management Controller. May also be shown as 4000000d00000000 or 0x4000000d00000000 Severity: Warning Alert Category: none Serviceable: No...
  • Page 294 Serviceable: No CIM Information: P