Hypervisor Problems - IBM Flex System p260 Installation And Service Manual

Table 19. PCI expansion card problem isolation procedure
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 7, "Parts listing for IBM Flex System p260 and p460 Compute Nodes," on page 97 to determine
which components are CRUs and which components are FRUs.
v If an action step is preceded by "Trained service technician only," that step must be performed only by a
trained service technician.
Symptom
A B700xxxx error message indicates a problem with a PCI
expansion card.

Hypervisor problems

The hypervisor provides error diagnostics with associated error codes, isolation procedures, and symbolic
failing items for troubleshooting.
Table 20 describes the isolation procedures and the symbolic failing items.
Table 20. Hypervisor isolation procedures and symbolic failing items
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 7, "Parts listing for IBM Flex System p260 and p460 Compute Nodes," on page 97 to determine
which components are CRUs and which components are FRUs.
v If an action step is preceded by Trained service technician only, that step must be performed only by a trained
service technician.
Isolation
procedure or
Symptom
symbolic failing
item
ANYPROC The failing
component is one of
the system
processors.
Action
1. Collect the error log information.
2. Get the DSA, which is word 7 of the associated
B700xxxx SRC.
3. Use the hexadecimal value of the DSA to
determine the location code of the failing CRU.
For the IBM Flex System p260 Compute Node:
v If the value is 02000000 or 02100000, the location
code is P1-C18.
v If the value is 02020000 or 02110000, the location
code is P1-C19.
For the IBM Flex System p460 Compute Node:
v If the value is 02010000, 02020000, or 02100000,
the location code is P1-C34.
v If the value is 02030000, 02110000, or 02120000,
the location code is P1-C35.
v If the value is 02210000, 02220000, or 02300000,
the location code is P1-C36.
v If the value is 02230000, 02310000, or 02320000,
the location code is P1-C37.
4. Replace the device that you just installed.
Action
Replace the system-board and chassis assembly, as described in
"Replacing the system-board and chassis assembly" on page 83.
Chapter 8. Troubleshooting
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