IBM System x3300 M4 Installation And Service Manual page 188

Type 7382
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Diagnostic
code
Message
S.3058004 [S.3058004] A Three Strike boot
failure has occurred. The
system has booted with default
UEFI settings.
W.3058009 [W.3058009] DRIVER HEALTH
PROTOCOL: Missing
Configuraiton. Requires Change
Settings From F1.
W.305800A [W.305800A] DRIVER HEALTH
PROTOCOL: Reports 'Failed'
Status Controller.
W.305800B [W.305800B] DRIVER HEALTH
PROTOCOL: Reports 'Reboot'
Required Controller.
170
System x3300 M4 Type 7382: Installation and Service Guide
Description
POST failure has occurred!
System booted with default
settings.
DRIVER HEALTH PROTOCOL:
Missing Configuration.
Requires Change Settings From
F1.
DRIVER HEALTH PROTOCOL:
Reports 'Failed' Status
Controller.
DRIVER HEALTH PROTOCOL:
Reports 'Reboot' Required
Controller.
Action
1. Undo any recent system changes,
such as new settings or newly
installed devices.
2. Make sure that the server is
attached to a reliable power
source.
3. Remove all hardware that is not
listed on the ServerProven Web
site at http://www.ibm.com/
servers/eserver/serverproven/
compat/us/.
4. Update the firmware to the latest
level.
5. Make sure that the operating
system is not corrupted.
6. Run the Setup utility, save the
configuration, and then restart the
server.
7. (Trained technician only) If the
problem remains, replace the
system board.
1. Select System Settings → Settings
→ Driver Health Status List and
find a driver/controller reporting
configuration required status.
2. Search for the driver menu from
System Settings and change the
settings appropriately.
3. Save the settings and restart the
system.
1. Restart the system.
2. If the problem persists, switch to
the backup UEFI image or reload
the current UEFI image.
3. (Trained technician only) Replace
the system board.
1. No action required. The system
will reboot at the end of POST.
2. If the problem persists, switch to
the backup UEFI image or reload
the current UEFI image.
3. (Trained technician only) Replace
the system board.

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