IBM System x3300 M4 Installation And Service Manual page 189

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Diagnostic
code Message
W.305800C [W.305800C] DRIVER HEALTH
PROTOCOL: Reports 'System
Shutdown' Required Controller.
W.305800D [W.305800D] DRIVER HEALTH
PROTOCOL: Disconnect
Controller Failed. Requires
'Reboot'.
W.305800E [W.305800E] DRIVER HEALTH
PROTOCOL: Reports Invalid
Health Status Driver.
S.3060007 [S.3060007] A firmware fault
has been detected in the UEFI
image.
S.3070007 [S.3070007] A firmware fault
has been detected in the UEFI
image.
S.3108007 [S.3108007] The default system
settings have been restored.
Description
DRIVER HEALTH PROTOCOL:
Reports 'System Shutdown'
Required Controller.
DRIVER HEALTH PROTOCOL:
Disconnect Controller Failed.
Requires 'Reboot'.
DRIVER HEALTH PROTOCOL:
Reports Invalid Health Status
Driver.
Internal UEFI Firmware Fault
Detected, System halted.
Internal UEFI Firmware Fault
Detected, System halted.
System Configuration Restored
to Defaults.
Action
1. Restart the system.
2. If the problem persists, switch to
the backup UEFI image or reload
the current UEFI image.
3. (Trained technician only) Replace
the system board.
1. Restart the system.
2. If the problem persists, switch to
the backup UEFI image or reload
the current UEFI image.
3. (Trained technician only) Replace
the system board.
1. Restart the system.
2. If the problem persists, switch to
the backup UEFI image or reload
the current UEFI image.
3. (Trained technician only) Replace
the system board.
1. Check the IBM support website
for an applicable retain tip or
firmware update that applies to
this error.
2. Recover the server firmware.
1. Check the IBM support website
for an applicable retain tip or
firmware update that applies to
this error.
2. Recover the server firmware.
1. Check the IBM support website
for an applicable retain tip or
firmware update that applies to
this error.
2. If the settings differ from defaults,
run the Setup utility, select Load
Default Settings, and save the
settings.
Chapter 4. Troubleshooting
171