IBM System x3300 M4 Installation And Service Manual page 287

Table 19. DSA messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
v Go to the IBM support web site at http://www.ibm.com/supportportal/ to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Message
number Component Test
215-901-xxx Optical
Drive
215-902-xxx Optical
Drive
State Description
Aborted Drive media is
v Verify
not detected.
Media
Installed
v Read/
Write
Test
v Self-Test
Messages
and actions
apply to all
three tests.
Failed Read
v Verify
miscompare.
Media
Installed
v Read/
Write
Test
v Self-Test
Messages
and actions
apply to all
three tests.
Action
1. Insert a CD/DVD into the DVD drive or
try a new media, and wait for 15 seconds.
2. Run the test again.
3. Check the drive cabling at both ends for
loose or broken connections or damage to
the cable. Replace the cable if it is
damaged.
4. Run the test again.
5. For additional troubleshooting
information, go to http://www.ibm.com/
support/docview.wss?uid=psg1MIGR-
41559.
6. Run the test again.
7. Replace the DVD drive.
8. If the failure remains, go to the IBM Web
site for more troubleshooting information
at http://www.ibm.com/systems/
support/supportsite.wss/
docdisplay?brandind=5000008
&lndocid=SERV-CALL.
1. Insert a CD/DVD into the drive or try a
new media, and wait for 15 seconds.
2. Run the test again.
3. Check the drive cabling at both ends for
loose or broken connections or damage to
the cable. Replace the cable if it is
damaged.
4. Run the test again.
5. For additional troubleshooting
information, go to http://www.ibm.com/
support/docview.wss?uid=psg1MIGR-
41559.
6. Run the test again.
7. Replace the DVD drive.
8. If the failure remains, go to the IBM Web
site for more troubleshooting information
at http://www.ibm.com/systems/
support/supportsite.wss/
docdisplay?brandind=5000008
&lndocid=SERV-CALL.
Chapter 4. Troubleshooting
269