IBM System x3300 M4 Installation And Service Manual page 277

Table 19. DSA messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
v Go to the IBM support web site at http://www.ibm.com/supportportal/ to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Message
number Component Test
201-802-xxx Memory
201-803-xxx Memory
State Description
Memory Aborted Test canceled:
Test the end address
in the E820
function is less
than 16 MB.
Memory Aborted Test canceled:
Test could not enable
the processor
cache.
Action
1. Turn off and restart the system.
2. Run the test again.
3. Make sure that all DIMMs are enabled in
the Setup utility.
4. Make sure that the server firmware is at
the latest level. The installed firmware
level is shown in the DSA event log in the
Firmware/VPD section for this
component. For more information, see
"Updating the firmware" on page 111.
5. Run the test again.
6. If the failure remains, go to the IBM Web
site for more troubleshooting information
at http://www.ibm.com/systems/
support/supportsite.wss/
docdisplay?brandind=5000008
&lndocid=SERV-CALL.
1. Turn off and restart the system.
2. Run the test again.
3. Make sure that the server firmware is at
the latest level. The installed firmware
level is shown in the DSA event log in the
Firmware/VPD section for this
component. For more information, see
"Updating the firmware" on page 111.
4. Run the test again.
5. If the failure remains, go to the IBM Web
site for more troubleshooting information
at http://www.ibm.com/systems/
support/supportsite.wss/
docdisplay?brandind=5000008
&lndocid=SERV-CALL.
Chapter 4. Troubleshooting
259