Troubleshooting: Embedded Fax; Troubleshooting: Network Accounting - Xerox ColorQube 9201 System Administrator Manual

Troubleshooting: Embedded Fax

If you are experiencing problems with Embedded Fax, first verify that the device is functioning in its
existing configuration by making a photocopy at the device.
Is the Device Functioning?
Resolve any mechanical issues before attempting to use Embedded Fax. For assistance and support,
refer to the www.xerox.com website.
Ensure Embedded Fax is Installed Correctly
At the Device:
1. Press the <Log In / Out> button to enter the Tools pathway.
2. Enter the Administrator's User Name [admin], touch [Next], enter Password [1111], touch
[Enter].
3. Press <Machine Status>, then the [Tools] tab.
4. Touch [Service Settings].
5. Touch [Embedded Fax Settings].
6. This should read [Enable]. If this is not Enabled or the Fax Install screen appears, refer to the
instructions to configure Embedded Fax in this guide.
Ensure the Fax Settings are Correctly Configured
Ensure the device has been configured with the correct fax (telephone) number.
At the Device
1. Press the <Log In / Out> button to enter the Tools pathway.
2. Enter the Administrator's User Name [admin], touch [Next], enter Password [1111], touch
[Enter].
3. Press <Machine Status>, then the [Tools] tab.
4. Touch [Service Settings].
5. Touch [Fax Service Settings].
Verify that all Fax Setting configuration steps have been performed. Refer to
page 243.
If the fault requires further investigation, refer to the Xerox website at www.xerox.com for further
support.

Troubleshooting: Network Accounting

If you are experiencing problems with Network Accounting, first verify that the device is connected on
the network and functioning as a printer by performing the following activities:
• Check the network cable at the back of the device.
• Send a test page from your PC to the device.
Embedded Fax
Xerox ColorQube™ 9201/9202/9203
System Administrator Guide
Troubleshooting
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